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Urgent Care

April 25 – 29, 2022 is Patient Experience Week, this is the time to celebrate the healthcare professionals that go above and beyond to deliver outstanding exceptional care.  Join us during this weeklong celebration for the following events and activities:


Monday, April 25
Sticker Day – Charlton Memorial Hospital, Tobey Hospital

Staff will be wearing stickers that allows patients and coworkers to learn something new about them.

Tuesday, April 26
Flower Day – Charlton Memorial Hospital, St. Luke’s Hospital, Tobey Hospital

Staff will be handing flowers to patients to say thank you for trusting us with your care.

Wednesday, April 27
Gratitude Day – Southcoast Health System

Staff will be taking the time to recognize fellow peers for their part in the overall patient experience.

Thursday, April 28
Sticker Day – St. Luke’s Hospital

Staff will be wearing stickers that allows patients and coworkers to learn something new about them.

Friday, April 29
Service Excellence Day – Southcoast Health System

The April 2022 Service Excellence Award Winner will be announced.

Weeklong Events / Activities

  • Patient Experience Challenge (See details below)
  • Primary Care & Urgent Care Posters
  • Survey Comments Giveaway (see details below)
  • We are More video

Patient Experience Challenge

Click the above image for a printable PDF to share.

We encourage all to join the Patient Experience Challenge to Be Engaging and model the Southcoast Service Behaviors.  The Patient Experience Challenge is your chance to win special prizes! It’s really simple to participate. Perform the activities above, and each day click here to record completed challenges. At the end of each business day, a winner will be chosen randomly and will be announced on Southcoast Daily.

Survey Comment Giveaway

We would like to celebrate the great feedback our patients provide about their exceptional care. In celebration of when we do More we are recognizing staff that have received great comments during PX week with a Southcoast Koozie!