Visitor Information

HOSPITAL VISITING HOURS: 10am – 8pm

MATERNITY VISITING HOURS: 11am – 2pm and 5pm – 8pm (Charlton Memorial and St. Luke’s hospitals)

ALL VISITORS MUST:

• Show photo ID and receive a badge
• Individuals experiencing respiratory or flu like symptoms are discouraged from visiting. If you must visit, a mask is required.

Maternity/Family Centered Unit:*

• Patients in Labor and Delivery will be allowed up to two birth partners

Surgical Patients and Same Day Surgery Center:*

• ONE visitor will be allowed to visit and/or accompany a patient

Emergency Department:*

• Visitors allowed at the discretion of the care team

*Exceptions:

• Two visitors per day are allowed for patients with COVID-19. Visitors must adhere to droplet precautions, including hand hygiene, before entering and after exiting the room. They must wear a surgical mask at all times in the patient room.

The following are also invited to visit or accompany a patient:

• Parents of infant and pediatric patients
• Designated support person for patients with disabilities
• Allowed by clinical teams for unique circumstances

Our visitation policy is subject to change according to the prevalence of COVID-19 or other diseases within our region or organization, and/or recommendations provided by the Massachusetts Department of Public Health.

Sending a greeting card or package to a patient:

(Please print):
Patient’s Full Name
Unit and Room Number
Hospital Name
Street Address
City, State, ZIP Code

As of 5/18/26

LUKE’S HOSPITAL IS A WEAPONS-FREE FACILITY

For the safety of our patients, visitors and staff, we have installed weapons-detection systems at our Main Lobby and Emergency Department entrances to help maintain a secure and welcoming setting for everyone.

Patients and guests should return any prohibited items to their vehicles, or they can be placed in an amnesty box available to you at both entrances, allowing you to safely and anonymously deposit weapons with no questions asked. Items placed in the amnesty boxes will not be returned.

We appreciate your cooperation in helping us provide a safe environment for all.

HOSPITAL VISITING HOURS: 10am – 8pm

MATERNITY VISITING HOURS: 11am – 2pm and 5pm – 8pm (Charlton Memorial and St. Luke’s hospitals)

ALL VISITORS MUST:

• Show photo ID and receive a badge
• Individuals experiencing respiratory or flu like symptoms are discouraged from visiting. If you must visit, a mask is required.

Maternity/Family Centered Unit:*

• Patients in Labor and Delivery will be allowed up to two birth partners

Surgical Patients and Same Day Surgery Center:*

• ONE visitor will be allowed to visit and/or accompany a patient

Emergency Department:*

• Visitors allowed at the discretion of the care team

*Exceptions:

• Two visitors per day are allowed for patients with COVID-19. Visitors must adhere to droplet precautions, including hand hygiene, before entering and after exiting the room. They must wear a surgical mask at all times in the patient room.

The following are also invited to visit or accompany a patient:

• Parents of infant and pediatric patients
• Designated support person for patients with disabilities
• Allowed by clinical teams for unique circumstances

Our visitation policy is subject to change according to the prevalence of COVID-19 or other diseases within our region or organization, and/or recommendations provided by the Massachusetts Department of Public Health.

Sending a greeting card or package to a patient:

(Please print):
Patient’s Full Name
Unit and Room Number
Hospital Name
Street Address
City, State, ZIP Code

As of 5/18/26

HOSPITAL VISITING HOURS: 10am – 8pm

MATERNITY VISITING HOURS: 11am – 2pm and 5pm – 8pm (Charlton Memorial and St. Luke’s hospitals)

ALL VISITORS MUST:

• Show photo ID and receive a badge
• Individuals experiencing respiratory or flu like symptoms are discouraged from visiting. If you must visit, a mask is required.

Maternity/Family Centered Unit:*

• Patients in Labor and Delivery will be allowed up to two birth partners

Surgical Patients and Same Day Surgery Center:*

• ONE visitor will be allowed to visit and/or accompany a patient

Emergency Department:*

• Visitors allowed at the discretion of the care team

*Exceptions:

• Two visitors per day are allowed for patients with COVID-19. Visitors must adhere to droplet precautions, including hand hygiene, before entering and after exiting the room. They must wear a surgical mask at all times in the patient room.

The following are also invited to visit or accompany a patient:

• Parents of infant and pediatric patients
• Designated support person for patients with disabilities
• Allowed by clinical teams for unique circumstances

Our visitation policy is subject to change according to the prevalence of COVID-19 or other diseases within our region or organization, and/or recommendations provided by the Massachusetts Department of Public Health.

Sending a greeting card or package to a patient:

(Please print):
Patient’s Full Name
Unit and Room Number
Hospital Name
Street Address
City, State, ZIP Code

As of 5/18/26