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Information for Patients at Southcoast Health

As a patient at Southcoast, you can expect compassionate care, no matter your condition, treatment or length of stay. Our team strives to go above and beyond when it comes to caring for our patients in Fall River, New Bedford and Wareham, MA at our hospitals.

In addition to our nationally recognized medical services, including for clinical excellence and patient safety, our doctors, nurses, specialists and other experts prioritize making your stay at Charlton Memorial Hospital, St. Luke’s Hospital or Tobey Hospital as comfortable as possible.

Patient care is our top priority at Southcoast Health. Please contact us to let us know how we can better serve you or if we have excelled in any way.

What We Offer Our Hospital Patients in Southeastern MA

During your time at Southcoast, we will provide you with everything you need to know before, during and after your stay. You can log in to your MyChart profile to access your health record, conveniently pay your hospital bill online, take advantage of our patient financial servicespre-register online and more.

You can also request your medical records. For information ranging from how to use your phone to patient experience to our pharmacy, our patient handbook has all the details necessary for your stay at our hospitals.

Veterans of the United States Armed Forces are encouraged to review this overview of benefits afforded them.

If you are looking for a hospital you can trust, depend on the medical professionals at Southcoast Health for an excellent experience.

Healthcare Proxy

Learn about the Massachusetts Health Care Proxy from the Massachusetts Medical Society and what it means for you.

Feedback, Compliments and Concerns

Southcoast welcomes all concerns and compliments regarding the service you received as a patient. Please call the Southcoast Hotline at 877-264-7244 or fill out this form.

Southcoast Health proudly serves patients in Fall River, New Bedford and Wareham, MA.