Experience Compassionate Care for Patients & Visitors at Southcoast Health
No matter your reason for coming to Southcoast Health, we want your experience to be positive. It is important to us that you know our team is committed to the care of our patients, as well as supportive of visitors and their unique needs.
Whether you are staying at Charlton Memorial Hospital, St. Luke’s Hospital or Tobey Hospital, or are a patient at one of our physician practices, we do everything we can to make your time at Southcoast comfortable. From our doctors to our staff, you can trust us to provide exceptional care, plus something more — a personal touch.
If you have questions or would like to provide feedback, please contact us or speak to your nurse or doctor, and we will promptly address your needs. Explore the resources listed below to improve your visit or stay.
Supporting Hospital Patients & Visitors in MA
Both patients and visitors in Fall River, New Bedford and Wareham, MA can benefit from:
- Patient forms, including requesting medical records
- Visiting hours and policies
- Important information on how to pay your bills
- On-site gift shops at all three hospitals
- Cafeterias and smaller fare options
You can also read our patient handbook to learn more about what to expect as a patient or visitor.
Learn more about our Patient & Family Advisory Council.
At Southcoast, we seek to offer high-quality medical services, as well as look after the well-being of patients, visitors and our community. Let us know what we can do for you as a hospital patient or visitor.
Learn about the Massachusetts Health Care Proxy from the Massachusetts Medical Society and what it means for you.
Feedback, Compliments and Concerns
Southcoast welcomes all concerns and compliments regarding the service you received as a patient. Please call the Southcoast Hotline at 877-264-7244 or fill out this form.
Southcoast Health provides supportive care for patients and visitors in Fall River, New Bedford and Wareham, MA at our hospitals.