Frequently Asked Questions
Do I need a physician's order to schedule a Radiology exam?
YES, similar to needing a prescription to get your medication at the pharmacy, all patients need a physician's order to have their exam done. Your appointment may be cancelled if we have not received an order for your exam. Your physician should be faxing a copy of this order to our department, or they may have requested that you bring it in with you, the day of your exam. It is extremely important to bring this with you, so that you do not have to reschedule your appointment.
What do I need to do before my exam?
For some exams there is no preparation needed at all. Please see the Patient Prep page for instructions for individual exams. Prep may differ by the site you have an exam at and also if you are having multiple exams. Please follow any specific instructions your physician has given you.
Where do I go for my exam?
Please reference the directions to our department at our various sites under the Locations page.
Where do I go to pick up my X-rays from an exam?
You may go to the main department imaging area at each hospital. You will receive your images on a CD. Please note that 24-hour notice is required to expedite your images accurately. Please keep in mind that older images may not be stored on the property and need to be requested from our off-site storage facility.
- Charlton Memorial Hospital Film Library ~ 508-679-7330
- St. Luke's Hospital Film Library ~ 508-961-5352
- Tobey Hospital Film Library ~ 508-273-4159
- Center for Women's Health ~
- Truesdale ~ 508-679-7392
- New Boston Medical Center ~ Please check with the receptionist; films can be picked up there or at Charlton ~ 508-679-8272
- Narragansett Mill ~ Films are to be picked up at the Charlton Film Library ~ 508-679-7330
- Linden Tree ~ 401-683-4817 x4
- Borden Medical Building ~ Films are to be picked up at the Charlton Film Library ~ 508-679-7330
- Greater New Bedford Community Health Center ~ Films are picked up at the St. Luke's Film Library ~ 508-961-5352
- Southcoast Center for Cancer Care at North Dartmouth ~ Please check with the receptionist as to where you should pick up your films ~ 508-979-5858- x1001
Patients can call:
How long should it take to receive a patient's report?
A report is mailed through the postal service and should arrive at the physician's office within 7 to 10 business days.
What will actually take place during the exam I'm scheduled for?
There are links provided by RadiologyInfo™ offering detailed descriptions of most of the individual exams provided in our department on the "Radiology Procedure" page found under Patient Education.