Get the exceptional care you expect from Southcoast Health right from your home or where ever you are! – with our telehealth appointment options.
The Southcoast Health On Call app has ended services on June 18th.
NEW: MyChart Video Visits*
Existing patients can now have their video visit* appointment right in MyChart. Meeting with your provider by video visit is a convenient way to receive care without coming to the office in person.
*Provider availability for MyChart Video Visits may vary – check your MyChart account or contact your provider’s office.
Start Your MyChart Video Visit in 5 Easy Steps
Meeting with your provider by video visit is a convenient way to receive care without coming to the office in person. MyChart Video Visits are not compatible with Internet Explorer or older versions of Microsoft Edge. If you have access to Chrome you should update that as the default browser.
Just follow these 5 easy steps:
- Login to the MyChart App, tap Appointments then GO to e-Check-in.
- Complete your Copay. (Co-payments must be made in order to complete the eCheck-in process.)
You MUST complete e-Check-In before joining the video visit and you can e-Check-In up to 72 hours before your appointment. If your co-payment cannot be made online, your provider’s office will call prior to your visit to complete your check-in. - Verify your Personal Information including questions about medications, allergies, symptoms and pharmacy preference.
You’ve successfully submitted your eCheck-In! - Review and/or update your Emergency contact information.
- Begin your Video Visit.
You may begin your video visit no more than 60 minutes prior to the scheduled time. This will allow you to test your connection to video in case you need to update or install a web browser. Use the FAQ for assistance.
Telemedicine Options for Southcoast Health Patients
If you need an appointment:
- Use our Find a Doc tool or call your provider. Your appointment will be scheduled as a telehealth visit or an in-office appointment. In-office appointments will be made only if determined to be necessary and safe.
If you already have an appointment:
- Your provider’s office will call you to either change your appointment to a telehealth visit or will confirm your in-office appointment.
- Appointments will only be kept as in-office visits if determined to be necessary and safe.
If you are experiencing COVID-19 symptoms:
- Call the Southcoast Health COVID-19 Nursing Triage Hotline at 508-973-1919.
- A nurse will answer questions, evaluate symptoms and advise on next steps.
Looking to join the Southcoast Health family?
If you need an appointment:
- Use our Find a Doc tool to find the right provider for you, or call 844-744-5544. Your appointment will be scheduled as either a telehealth visit or an in-office appointment. In-office appointments will be made only if determined to be necessary and safe.
If you are experiencing COVID-19 symptoms:
- Call the Southcoast Health COVID-19 Nursing Triage Hotline at 508-973-1919.
- A nurse will answer questions, evaluate symptoms and advise on next steps.