Southcoast Health’s Diversity, Equity and Inclusion (DE&I) Council and the LGBTQIA+ Employee Resource Group (ERG), along with our Digital Health Services team and employees across our system, have launched the Welcoming & Knowledgeable Project.
This initiative’s mission is to enhance functionality in Epic to gather Sexual Orientation and Gender Identity (SOGI) information required to provide optimal care for LGBTQIA+ patients, while also building upon our cultural training to continue our journey toward strengthening patient experience for all who have endured health disparities.
Each and every Southcoast Health employee plays a crucial role in this process, whether during face-to-face interactions with patients and their loved ones or in written correspondence via letters and MyChart messages.
Please stay tuned in the coming months and beyond for more information about Southcoast Health’s Welcoming & Knowledgeable project. This important advancement represents the culmination of the combined efforts of many departments, but it is also just the beginning of a system-wide commitment to improving access and service for all.