Locations
Practicing at the following locations:
-
Southcoast Health Gastroenterology
1030 President Ave. Suite 110
Fall River, MA 02720P: 508-973-2661
Get Directions 41.714125 -71.13964899999996
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (40)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
-
Very good service, my respects
-
Everything was explained in away i could understand
-
It was my first visit with this provider and she provided excellent service.
-
Office staff was very attentive to my needs for an appointment that day because of my medical issue. the PA listened to my concerns and explained the new course of action with a follow up should my issue not correct itself.
-
Dr Shannon was terrific. She listened and answers all of my questions. Explained what needs to be done and will inform me after the procedure.
-
Support staff kind and respectful. Nurse practitioner was informative, actually listened, and made a plan for future care. Good visit.
-
I felt respected and heard.
-
I felt the provider was an outstanding listener. That's very important. You can't get an accurate diagnosis if you don't listen to all aspects of the symptoms from a patient.
-
Shannon listened to me and promptly ordered the needed testing. The entire staff was personable and helpful. Extremely satisfied!!
-
The health care provided is excellent, the service provided by reception professionals is very good. The doctor is definitely bette
-
My visits have always been on time, my questions answered and as always, staff is always friendly and informative.
-
They were all very kind and knowledgeable!
-
Crisp timely, informed, helpful; very little room for improvement.
-
Always kind and pays attention to all my concerns.
-
Everything was great. Dr Shannon Ferreira is great. I would recommend her to anyone.
-
I was initially upset because of a 2 1/2 month wait. I called up 6 weeks after I made the appointment stating further issues. Thankfully there was a cancellation. The ladies who run the office were awesome. They immediately went to work scheduling tests and colonoscopy. The nurse practitioner, Shannon Ferreira, listened and came up with a game plan. Kudos to everyone
-
Shannon was great, and I really hope that we can discuss more about my health, my daughter's health. And I really like her.
-
This was my 1st time seeing this provider, NP. I usually see [Name] [Name] She rad up on my visit before she entered. She took the time to listen to my questions and concerns. I felt very comfortable with her and her suggestions.
-
It was easy and hassle free from check-in to check-out. Shannon and the office staff are always pleasant.
-
The office visit was perfectly fine. However, when I was in the hospital there was a lack of communication around my GI issues and to have to wait for an in office appointment was ludicrous. And I learned nothing new!
-
This is a busy office. I was pre-seen, to answer the usual pre Dr. Questions then I went back to the waiting room, and soon after saw Shannon. That saves time.
-
Very knowledgeable and explained everything that was going to go on with me. Answered all my questions.
-
Shannon is so professional and kind!
-
At the time, the doctor, everything was very considerate, very likable young lady, listened to my problems and I would recommend her and [Name] [Name] at any time for anyone that has the same problems I had.
-
The nurse practitioner I saw was extremely helpful with my care as well as the office staff.
-
Keep NP Shannon. She's the best
-
Shannon listened to my concerns, asked questions and scheduled tests to find out what needs to be done from here
-
My experience is always great
-
She is amazing doctor. Im is very satisfied
-
Shannon is very knowledgeable about my health and I felt she truly cares about what happens to me and my liver
-
Shannon Ferreira, NP listened to me in regards to my concerns. She made me feel comfortable during an exam and explained what she was doing as she was doing it. She also answered all my questions and provided me with information to help my gut health.
-
Oh, I waited some time she had briefed herself on my file before coming in and giving me the time to explain symptoms and concerns as she advocate for me when I was explaining the struggle experience and symptoms that I was undergoing for quite some time so I felt safe and received
-
No waiting, Shannon is always very pleasant.
-
My nurse practitioner was excellent. It was Miss ferraria. I had three questions I wanted to ask of her and she answered all three and his setup an MRI to determine whether I have pancreatic cancer. She listened to my concerns and even to something special going on in my life and I felt really great after I left. She has consistently been first class in my book
-
Understanding my problem and calling me to give results promptly
-
The appt. was on time. She listened to me and gave advice. She also wants a follow-up in 3 mos. to check in.
-
I was greeted with the utmost respect, everything was explained to me very carefully. And I would recommend that the office to anyone
-
Shannon listened, I've been to gastro Drs. before but she listened and talked with me and gave me good advice and understood exactly what I was saying, she took the time. I have a problem that is frustrating,and depressing, she understood.
-
Very happy with the staff, the NP, and Dr.. I have nothing to complain about.
-
Shannon Ferreira was professional, empathetic and communicated all pertinent to my office visit.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.