Locations
Practicing at the following locations:
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Southcoast Physicians Group Gastroenterology
1030 President Ave. Suite 110
Fall River, MA 02720P: 508-973-1690
Get Directions 41.714125 -71.13964899999996
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (51)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Shannon listens well and is thorough in her questions.
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Shannon is great. She is informed and listens to all of my questions and concerns. I never feel rushed.
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I had a great experience. Shannon answered all my questions, explained the procedures I need to do. And put my mind at ease.
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This was my first appointment with Shannon Ferreira, NP. She was highly knowledgeable, professional, kind and empathetic. She listened to all of my concerns with attentiveness and compassion. She was very thorough and explained the treatment plan thoroughly ensuring that any questions were answered,
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On timely visit, in and out as it was just a yearly follow up. All questions answered and given excellent care.
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No need for improvement all went as expected
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It was wonderful to have someone listen to my concerns.
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Everything. I was very impressed.
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She took the time to write down the process of how I should take my supplements daily
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Shannon Ferreira was amazing. Spoke to me on my level. Made me comfortable, and explained thoroughly. Highly recommended.
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Shannon was very professional and knowledgeable. I would recommend her to anyone.
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It was a very good office visit. The PA and staff were very helpful. Thanks
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Very friendly, very caring people. Very, very, very interested in what was going on with you. couldn't ask for better service. I'm proud of the self goals team. Thank you.
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Shannon listened well to my issues
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Friendly, informative quick you guys are great
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Shannon was thorough and caring. We talked about 3 added supplements that I am taking from my homeopathic for my liver. Talked about my continued diet and exercise and my new allergy to egg whites.
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That the interpreter be a person, not over the phone.
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Everything was fine. No problems.
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Listened well and included me in the decisions
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Yes. Shannon Ferreira, was very nice and very empathetic to my needs and I enjoyed him, thought it was a very pleasant visit. She's a very nice provider, very informative, and I appreciate that.
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Did not feel rushed at all
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The PA was very good . She listened and provided good advise.
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I was able to get an appointment same day as my symptoms. Shannon listened to me and sent me for thorough testing. I felt heard and really appreciated it.
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Every time I have seen Shannon Ferreira she has treated me like I was her only patient worth her time and energy...not rushed, but very thoughtful and thorough.
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She is very compassionate and informative. What you need in a health care professional
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I enjoyed my visit. Everybody was a great and very thoughtful and when I need an appointment right away, I did get it, I have recommended as well, just to my colleagues and friends, thank you.
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Shannon was great! She was able to address concerns and answer all my questions and move forward on my health needs.
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The entire office were all extremely friendly and informative. The receptionist went above and beyond her duties. I saw Shannon and she was very knowledgeable and kind.
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LISTENED CAREFULLY. ANSWERED QUESTIONS,"CARING"
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Everyone was friendly and supportive. Seen in a timely manner. Positive visit.
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I was very well attended by the nurse.
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Shannon was great. Helped with ally questions and concerns. I felt like she took time to listen to me.
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Great talking with her. She was Suprr
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Sometimes I had a long wait I had to wait about 4 hours to be seen
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Very friendly, knowledgeable & professional!
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Shannon Ferreira NP was very thorough explaining the results of my procedure, answered all my questions and listened patiently to my concerns. She is compassionate and made me feel comfortable during visit. I feel lucky to have such a professional on your team.
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She was very thorough and listened to what I had to say
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Everything went well…
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Always have a good experience with Southcoast providers
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They were patient with me and made me feel comfortable. They are knowledgeable and thorough.
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Knowledgeable, empathetic, respectful, and thorough.
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My visit with Shannon Ferreira was seamless. There was no wait time. The staff is so courteous and nice. Shannon is very thorough and listened to my concerns. I would definitely recommend her office for visits.
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I did my wait at all, everyone was super friendly, the secretary, the medical assistant and the nurse practitioner.
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I was happy the front office was great with scheduling appointments and getting us in quickly, and the tele visit was great because I do not drive, and all my questions were answered.
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It was such a pleasure to see Shannon. She took the time, listened to me, explained the plan. She was so nice and she just literally brightened my day. I'm so thankful I kept my appointment !!! Thank you for treating me like a priority !
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All the staff were polite and courteous! Everything was done in a timely manner!
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She explained about all my tests came out.
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Shannon was awesome from the moment she opened the door and greeted me! She made me feel comfortable and really took her time to listen to every concern i had. Her bedside manor was just amazing, She did not rush me once and her responses were caring , genuine and knowledgeable. I would highly recommend her to anyone of my family and friends!
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U could improve by having the procedure performed on time
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Everyone was professional, considerate and knowledgeable.
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Everyone was just plain pleasant and professional.It makes one feel good!
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.