Locations
Shannon practices at the following locations:
Southcoast Physicians Group Gastroenterology
1030 President Ave. Suite 110
Fall River,
MA 02720
P: 508-973-1690
Get Directions 41.714125 -71.13964899999996Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (8)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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The whole appointment went well,from being on time to getting excellent care.
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NP Shannon Ferreira didn't rush me, listened to me carefully, asked questions, made recommendations, gave me some sample medication, then followed up with scheduling medical procedures for me right after the New Year's Eve holiday. Good service, good and quick follow-up, good NP (friendly, sociable, caring)! Hey, can't ask for anything better!
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I had to wait n hour to see Shannon. someone should have told me what was happening so that I would have some idea.
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Only issue is that I had to wait over one half hour before being seen.
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Responsive action
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The PA was very good about the explaining the medications
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This was great. I did not need to take time out of work.
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My appointments with NP Shannon Ferreira always goes very well. She is very attentive to my explanations of symptoms and has helped me a great deal.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.