Southcoast

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Locations

Practicing at the following locations:

Southcoast Physicians Group Gastroenterology

1030 President Ave. Suite 110
Fall River, MA 02720

P: 508-973-1690

Get Directions 41.714125 -71.13964899999996

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.8
5

Patient Comments (15)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Extremely helpful and pleasant!

  • Support staff didn't seem like they wanted to be there.

  • Seen me Ina timely manner,everyone was polite,friendly,and helpful and made me feel relaxed.great job.

  • NP Shannon Ferreira was very pleasant and informative with any questions I had asked her.

  • First visit so most questions don't apply. Everyone very helpful and knowledgeable

  • Saw the Dr., or NP in a very timely manner. she listened well. And had a good discussion about my health. However, she came up with a plan to see what more can be done, in actually finding out wether I have a chronic condition or something that has to be looked at closer with a Infectious Disease Dr.

  • Very informative and friendly. Would recommend to my own family and friends.

  • Great service. I clearly understand my path forward.

  • NP Shannon Ferreira listened to my symptoms and said we need to do test to see what was causing the pain . Thank you

  • I saw Shannon Ferreira. She was very nova and really listened to my issues. She seemed genuinely concerned and and determined to help. I would definitely use this office in the future of and when needed and recommend to others.

  • Great service.

  • Provider was on time, listened to me and ordered appropriate diagnostic tests.

  • Shannon is the best PA I have ever had the opportunity to meet, work with & care for my medical needs.

  • Everything was fine

  • Great experience with the NP! She listened, and explained everything well! The receptionist who checked me out was very unfriendly, impatient, and not helpful!

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.