Kristen practices at the following locations:
Southcoast Physicians Group Gastroenterology
1030 President Ave. Suite 110
Fall River, MA 02720
P: 508-973-1690Get Directions 41.714125 -71.13964899999996
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Patient Comments (12)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
I waited a half hour and call the doctor's office, and they told me that she was an hour half hour behind and I waited another half hour. And finally, she called me on that. The I believe is the office should have been calling me first to tell me that bye.
Every thing went well. I don't know if anything would improve my experience. We kept intouch when we needed to, especially through my chart.
I had questions and concerns regarding my health and All of my concerns were addressed.After the meeting with my health care professional, I fell extremely comfortable with our conversation. Excellent Service.
The woman that I talked to was a nurse practitioner, she was not a physican and they have to learn that they are not doctors. And to listen to what I have to say and not make me feel like I'm an idiot because I'm not. I feel that her attitude towards patient was not very be coming at all.
I'd like them to keep in mind that although there are many others who may suffer from my condition and problems, I am still an individual,as are others, that may not fit the same and one-for-all. Thanks.
She's a very good person, a very good practitioner, and I like her very much. I will go back to her and recommend her.
Excellent care called me in a timely manner. Was very informative about the issues that I had and the care for me to receive afterwards. I thought this office. Did an outstanding job with my health care.
I always feel I’m getting quality care from this provider.
I forgot an important question. This was in no way a reflection of my visit. I think they did a great job.
Kristen was very attentive and seemed very genuinely concerned about my welfare. However, my medications list on my portal is still wrong. I sent a message through the portal and a change was made but three of them are still wrong. I feel like the medications, having those accurate is a pretty important thing. So that's disturbing to me.
All was fine
Every time I go to this Office I am very satisfied with everything
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.