Southcoast

Resources Search
Close Search
Urgent Care

Charles Shana, MD

4.8 out of 5 (188 Ratings)

Specialties:

Gastroenterology

Book Appointment

Please Read regarding COVID-19

Masks are required for patients and visitors experiencing COVID-19 and other respiratory symptoms and optional for all others. Masks are strongly advised for patients and visitors with an immunocompromised condition.

STOP

If you are experiencing severe symptoms such as:

  • Chest pain
  • Shortness of breath
  • Change in level of consciousness or mental state/dizziness,
  • Thoughts of hurting yourself or others
  • Difficulty speaking, seeing, or loss of vision
  • Numbness/weakness in face or arms/legs
  • Blood in urine, stool, vomit, or coughing blood, poisoning or overdose
  • Serious wounds or injuries (uncontrollable bleeding)
  • Severe pain (head, neck, or abdominal)
  • Severe allergic reactions, or anything else you believe to be an emergency

Call 9-1-1 or go to your nearest emergency room.

Loading Online Appointment Scheduling...
Can’t find an appointment online? Call our office at 508-973-2661

About Charles Shana

Specializing in gastroenterology, Dr. Shana is in practice at Truesdale Medical Specialties Associates in Fall River. He is on the active medical staff at Charlton Memorial Hospital.

Dr. Shana received his medical degree from Yale University School of Medicine, and completed his residency in medicine at the Brown University Medical School Affiliated Hospitals. He completed a clinical and research fellowship in Gastroenterology at Brigham and Women’s Hospital, a Harvard Medical School teaching affiliate. He has served as an instructor in medicine at Harvard Medical School.

Dr. Shana is board certified in internal medicine and gastroenterology. He is an elected Fellow member to the American College of Gastroenterology and a member of the American Society for Gastrointestinal Endoscopy. He is Chairman of Gastroenterology at Charlton Memorial Hospital.

Dr. Shana is available in Fall River on Mondays 2-430 and Thursdays 12-430. He also has rotating availability in Middletown RI at the Family Medicine Center. Please call for his availability.

Charles speaks Portuguese

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Gastroenterology

    672 Aquidneck Avenue
    Middletown, RI 02842

    P: 508-973-1690

    Get Directions
  2. Southcoast Health Gastroenterology

    1030 President Ave. Suite 110
    Fall River, MA 02720

    P: 508-973-2661

    Get Directions 41.714125 -71.13964899999996

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (36)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr. Shana listen to my concerns and gave professional guidance in a very understandable way

  • dr. shana is a great doctor and human bring. he is up on all aspects of my history and health needs, but as important, treats my wife and i in a personal, caring, way. he represents the highest form of service, medicine, and the hippocratic oath.we would trust him with our lives.our deepest gratitude to dr. charles shana.

  • Dr. Shana and support staff were great! I was seen in a very timely manner and appointment was not rushed. Excellent communication and reassurance provided in connection with concerns/questions I raised. My first experience with this office and I couldn't be happier with all facets of the visit.

  • Dr Shana always listens. He knows every detail about my health. I know he's only looking out for what's good for me. It's nice to have someone like him caring for me. I'm confident that he is doing the best he can.

  • The doctor I seen today was absolutely great ,

  • The visit went well no improvement needed

  • From the time I walked in to the time I left I was treated with kindness, respect and understanding. I was only in the waiting room for 5 minutes then I was called. Dr Shana was thorough going over my chart and informing me what the next step in my treatment.

  • From check in to check out great team work.

  • I have been a patient of Dr. Shana's for quite some time. I appreciate his honesty and his knowledge of treatments available for my ulcerative colitis.

  • Keep it up.

  • Dr. Shana was extremely knowledgeable, confident, smart, informative, kind, explained things in a simple way to understand, great sense of humor and just simply a fantastic doctor.

  • Dr Shana was kind, knowledgeable and caring. He actually assisted me off the exam table, me being a 75 yo woman. He escorted me out of the exam room, too. I recommend this physician to anyone looking for a very good gastroenterologist.

  • Everyone in the office is professional and caring.

  • Dr. Shana is so caring and understanding. He's a wonderful physician.

  • The staff members were courteous and helpful. Dr. Shana was outstanding in his ability to listen and put me at ease. His recommendations were sound, and I appreciated that he wanted to follow up with me in 3 months. I am very pleased with my experience from beginning to end. Thank you so very much.

  • Friendly, knowledgeable, professional staff , multitask at at a diligent pace.

  • I was pleased to land an appointment right away and also a colonoscopy right away as well. Dr. Shana listened to my concerns and addressed them. I had a wonderful experience. The ladies behind the desk were also nice and pleasant. Thank you

  • Professionalism and courtesy

  • Easy parking, helpful pleasant front desk staff, slight wait in exam room but once Dr. Shana arrived he was thorough, efficient, thoughtful and reassuring. Easy check out. I highly recommend this practice.

  • Everyone one was genuinely nice and professional

  • Time with the doctor was extremely helpful and included past history as well as current goals.Check-out was less comfortable than I prefer (standing instead of being seated.) Also the close proximity of a second check-out person so nearby confused my focus. However, the waiting room receptionist was extremely patient and helpful with clarifying and providing paperwork as we left.

  • Dr Shana is a very caring individual. He listened very carefully to everything I had to say and was truly concerned. I haven't felt this way about a physician in a long time but this man is tops.

  • Dr Charles Shana was very knowledgeable, listened and asked questions and consulted with Dr [Name] [Name] on my treatment. He took the time to explain what was going on with my growing Pancreatic Cyst so I could understand. I'm glad he is my Dr. He's wonderful.

  • Dr Shana is a fabulous doctor ! Very knowledgable and caring....I am grateful he is my GI doctor and feel confident he will continue to help me manage my PBC!!

  • Went in for a colonoscopy, the staff and team made me feel comfortable and relaxed throughout the procedure.

  • Dr.Shana was on point letting me know what was going on with my health and what to do in the future.

  • Visit was on timeMD explained the problems found according to an xrayDiscussed.treatment in simple terms

  • Dr. Shana is a wonderful person. He's kind, he's efficient, he's so knowledgeable, he takes time with his patients, explains things in great detail. I would recommend Dr. Shana to everyone. Thank you.

  • Doctor was thorough and did a great job explaining where organs lie and what procedure would do.

  • Very polite and courteous

  • This is a great medical practice.

  • Dr. Shana listened to me and my concerns and created a plan with a follow up appointment.

  • Dr. Shanau00A0is a very caring doctor. I had some issues I wished to discuss regarding my medical condition. He listened and looked up how we could change some things. I feel cared for by my doctor

  • Dr. Shana is thoughtful, knowledgeable, respectful, thorough and unrushed—that is how it should be with all doctors!

  • Dr Shana was thoughtful, thorough and explained things that I am dealing with in a professional and detailed way that even I could understand. He listened attentively and allayed my concerns and answered ALL of my questions. It has been a long time since I have dealt with a doctor that took time to listen, explain what is happening and why, and try to solve the problem. He is an asset to Southcoast, for sure.

  • He helped solve my problem

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.