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Charles Shana, MD

4.8 out of 5 (174 Ratings)

Specialties:

Gastroenterology

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Please Read regarding COVID-19

The Department of Public Health requires patients, visitors, and employees to wear face masks within the healthcare setting. Please wear a mask to your upcoming appointment. We will contact you by text or phone prior to your appointment to ask you about any COVID-19 symptoms you may be experiencing. Please complete our screening questions prior to your appointment.

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About Charles Shana

Specializing in gastroenterology, Dr. Shana is in practice at Truesdale Medical Specialties Associates in Fall River. He is on the active medical staff at Charlton Memorial Hospital.

Dr. Shana received his medical degree from Yale University School of Medicine, and completed his residency in medicine at the Brown University Medical School Affiliated Hospitals. He completed a clinical and research fellowship in Gastroenterology at Brigham and Women’s Hospital, a Harvard Medical School teaching affiliate. He has served as an instructor in medicine at Harvard Medical School.

Dr. Shana is board certified in internal medicine and gastroenterology. He is an elected Fellow member to the American College of Gastroenterology and a member of the American Society for Gastrointestinal Endoscopy. He is Chairman of Gastroenterology at Charlton Memorial Hospital.

Dr. Shana is available in Fall River on Mondays 2-430 and Thursdays 12-430. He also has rotating availability in Middletown RI at the Family Medicine Center. Please call for his availability.

Charles speaks Portuguese

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Gastroenterology

    672 Aquidneck Avenue
    Middletown, RI 02842

    P: 508-973-1690

    Get Directions

  2. Southcoast Physicians Group Gastroenterology

    1030 President Ave. Suite 110
    Fall River, MA 02720

    P: 508-973-1690

    Get Directions 41.714125 -71.13964899999996

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
 4.8
 4.8
 5

Patient Comments (36)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.


  • Dec 21, 22
    Verified Patient

    Overall great experience! Check out receptionists could be more friendly.


  • Dec 8, 22
    Verified Patient

    Dr. Shana is one of the finest physicians. He takes time to go over my history and current medical problems. He explains everything to me if I have any questions about my condition or medications. I appreciate his upmost support and concern.


  • Oct 13, 22
    Verified Patient

    The doctor listened and told me what he thought.


  • Oct 3, 22
    Verified Patient

    Everyone was very nice, very well planned and timely. The assistants and GI doctor listened to my concerns carefully before proceeding further. Overall a very good experience.


  • Oct 3, 22
    Verified Patient

    Everything was great. Nurse, provider, & secretary's


  • Sep 29, 22
    Verified Patient

    Trying to get to talk to someone on the phone is extremely difficult and frustrating,


  • Sep 29, 22
    Verified Patient

    Your staff was caring and conscientious


  • Sep 29, 22
    Verified Patient

    Staff was excellent was a pleasant experience


  • Sep 22, 22
    Verified Patient

    Great service at the front desk and by The physician.


  • Sep 2, 22
    Verified Patient

    Everyone was courteous and did their job with good attitude It was easy process in and out . Very satisfied.


  • Sep 1, 22
    Verified Patient

    Nothing to improve. Thanks so much


  • Sep 1, 22
    Verified Patient

    Good communication and the doctor was attentive to my needs


  • Aug 31, 22
    Verified Patient

    Dr. Shana listened to my concerns and addressed them with professionalism and empathy. All the staff were great!


  • Aug 31, 22
    Verified Patient

    Everybody was very courteous and very professional.


  • Aug 31, 22
    Verified Patient

    From the time I walked in, till the time left. Everything was all good. Thank you Dr. Shana, & Staff.


  • Aug 31, 22
    Verified Patient

    Dr. Shana was so thorough, and listens so well, and was so professional, as was his staff. I would recommend not only Dr. Shana, but South Coast facilities, to anyone who is looking for a place to go. I really appreciated it, the whole visit. Thank you.


  • Aug 21, 22
    Verified Patient

    This was just a follow up for the procedure I received by the doctor who did it. He let me know everything looked good and there was no further action necessary unless problems surface again. He described what that treatment would entail and that if I needed to see him again if a problem develops that he is available. That works for me.


  • Aug 20, 22
    Verified Patient

    Dr Shana is a wonderful listener and seems to care about my well being. He also made a follow up appt in three weeks to inform me of test results and advise me of any medication changes he wishes to make. Such a wonderful feeling to be taken care of properly after a very bad experience with a gastro from Primacare


  • Aug 19, 22
    Verified Patient

    Excellent relatable staff, good feedback and helpful people.


  • Aug 18, 22
    Verified Patient

    Very efficient,knowledgeable & pleasant


  • Aug 17, 22
    Verified Patient

    Dr Shana was well informed about my condition. He was excellent in explaining things and answering my questions He seemed to really care about my getting treatment as soon as possible to give me the best chance for a good outcome


  • Aug 6, 22
    Verified Patient

    Dr. Shana explains things and us knowledgeable.


  • Aug 4, 22
    Verified Patient

    All is well done


  • Jul 20, 22
    Verified Patient

    Every thing was very good


  • Jul 2, 22
    Verified Patient

    He took the time to explain lab & test results which were contradictory with each other.


  • Jul 2, 22
    Verified Patient

    Clean, bright facility. My first visit. Everyone helpful


  • Jun 29, 22
    Verified Patient

    I felt well taken care of and everyone was paying attention to my needs, it was a very pleasant experience all in all you do for a G.I. procedure.


  • Jun 10, 22
    Verified Patient

    Everything went well


  • May 21, 22
    Verified Patient

    Dr. shana was very interesting and shared that he went to school with the Dr. I had in Boston. I felt very relaxed.


  • May 5, 22
    Verified Patient

    Dr. Shana was very patient and listened to my summary of my gastric history. I feel very comfortable with the planned procedure.


  • May 3, 22
    Verified Patient

    Dr. Shana is one of the best GI doctors I have seen.


  • May 2, 22
    Verified Patient

    Courteous and thorough administration plus professional, experienced examination. Follow up plan was complete and understood. Thanks.


  • Apr 8, 22
    Verified Patient

    The staff was very nice, the doctor explained my results of tests and what they meant.


  • Apr 6, 22
    Verified Patient

    I was satisfied


  • Apr 3, 22
    Verified Patient

    Head all testing done prior to visit


  • Mar 28, 22
    Verified Patient

    The doctor & staff are very informative.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.