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Urgent Care

Charles Shana, MD

4.8 out of 5 (166 Ratings)

Specialties:

Gastroenterology

About Charles Shana

Specializing in gastroenterology, Dr. Shana is in practice at Truesdale Medical Specialties Associates in Fall River. He is on the active medical staff at Charlton Memorial Hospital.

Dr. Shana received his medical degree from Yale University School of Medicine, and completed his residency in medicine at the Brown University Medical School Affiliated Hospitals. He completed a clinical and research fellowship in Gastroenterology at Brigham and Women’s Hospital, a Harvard Medical School teaching affiliate. He has served as an instructor in medicine at Harvard Medical School.

Dr. Shana is board certified in internal medicine and gastroenterology. He is an elected Fellow member to the American College of Gastroenterology and a member of the American Society for Gastrointestinal Endoscopy. He is Chairman of Gastroenterology at Charlton Memorial Hospital.

Dr. Shana is available in Fall River on Mondays 2-430 and Thursdays 12-430. He also has rotating availability in Middletown RI at the Family Medicine Center. Please call for his availability.

Charles speaks Portuguese

Locations

Practicing at the following locations:

Southcoast Physicians Group Gastroenterology

672 Aquidneck Avenue
Middletown, RI 02842

P: 508-973-1690

Get Directions

Southcoast Physicians Group Gastroenterology

1030 President Ave. Suite 110
Fall River, MA 02720

P: 508-973-1690

Get Directions 41.714125 -71.13964899999996

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (33)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr. Shana listened to my concerns and addressed them with professionalism and empathy. All the staff were great!

  • Everybody was very courteous and very professional.

  • From the time I walked in, till the time left. Everything was all good. Thank you Dr. Shana, & Staff.

  • Dr. Shana was so thorough, and listens so well, and was so professional, as was his staff. I would recommend not only Dr. Shana, but South Coast facilities, to anyone who is looking for a place to go. I really appreciated it, the whole visit. Thank you.

  • This was just a follow up for the procedure I received by the doctor who did it. He let me know everything looked good and there was no further action necessary unless problems surface again. He described what that treatment would entail and that if I needed to see him again if a problem develops that he is available. That works for me.

  • Dr Shana is a wonderful listener and seems to care about my well being. He also made a follow up appt in three weeks to inform me of test results and advise me of any medication changes he wishes to make. Such a wonderful feeling to be taken care of properly after a very bad experience with a gastro from Primacare

  • Excellent relatable staff, good feedback and helpful people.

  • Very efficient,knowledgeable & pleasant

  • Dr Shana was well informed about my condition. He was excellent in explaining things and answering my questions He seemed to really care about my getting treatment as soon as possible to give me the best chance for a good outcome

  • Dr. Shana explains things and us knowledgeable.

  • All is well done

  • Every thing was very good

  • He took the time to explain lab & test results which were contradictory with each other.

  • Clean, bright facility. My first visit. Everyone helpful

  • I felt well taken care of and everyone was paying attention to my needs, it was a very pleasant experience all in all you do for a G.I. procedure.

  • Everything went well

  • Dr. shana was very interesting and shared that he went to school with the Dr. I had in Boston. I felt very relaxed.

  • Dr. Shana was very patient and listened to my summary of my gastric history. I feel very comfortable with the planned procedure.

  • Dr. Shana is one of the best GI doctors I have seen.

  • Courteous and thorough administration plus professional, experienced examination. Follow up plan was complete and understood. Thanks.

  • The staff was very nice, the doctor explained my results of tests and what they meant.

  • I was satisfied

  • Head all testing done prior to visit

  • The doctor & staff are very informative.

  • Dr explained my condition,and he will check in a yr. To see if has,gotten worse.

  • Very satisfied.

  • The receptionist was kind and approachable Dr was very pleasant and attentive to my needs and questions.

  • Continue to work with kindness and professionalism with the patient as they are doing

  • Pleasant experience. I Have no idea for improvement because I am satisfied.

  • The service is always excellent but I would like to have the opportunity to make an appointment with the doctor when he is available. I think there is too quick a decision from the one who takes the call to make the appointment with the nurse practitioner.

  • Doctor and staff very knowledgeable and professional.

  • Dr Shana was very personable and spent time to hear about my medical history. His staff was extremely helpful in getting my appointments scheduled and answering my questions.

  • Staff kept me informed of provider's schedule.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.