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Urgent Care

Charles Shana, MD

4.8 out of 5 (199 Ratings)

Specialties:

Gastroenterology

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About Charles Shana

Specializing in gastroenterology, Dr. Shana is in practice at Truesdale Medical Specialties Associates in Fall River. He is on the active medical staff at Charlton Memorial Hospital.

Dr. Shana received his medical degree from Yale University School of Medicine, and completed his residency in medicine at the Brown University Medical School Affiliated Hospitals. He completed a clinical and research fellowship in Gastroenterology at Brigham and Women’s Hospital, a Harvard Medical School teaching affiliate. He has served as an instructor in medicine at Harvard Medical School.

Dr. Shana is board certified in internal medicine and gastroenterology. He is an elected Fellow member to the American College of Gastroenterology and a member of the American Society for Gastrointestinal Endoscopy. He is Chairman of Gastroenterology at Charlton Memorial Hospital.

Dr. Shana is available in Fall River on Mondays 2-430 and Thursdays 12-430. He also has rotating availability in Middletown RI at the Family Medicine Center. Please call for his availability.

Charles speaks Portuguese

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Gastroenterology

    672 Aquidneck Avenue
    Middletown, RI 02842

    P: 508-973-1690

    Get Directions
  2. Southcoast Physicians Group Gastroenterology

    1030 President Ave. Suite 110
    Fall River, MA 02720

    P: 508-973-1690

    Get Directions 41.714125 -71.13964899999996

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
5

Patient Comments (41)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Wait time too long, which is unusual at this practice. I think the doctor must have been overbooked by the scheduler.

  • Dr. Shana is the best!! I'm a long time patient and have never thought once about going elsewhere, even though my co-pay would be a little lower.u00A0

  • The staff was very kind, we were seen quickly. The doctor was efficient with my time, straightforward with the explanations, gentle with the abdominal exam, and had an open/honest/friendly demeanor. He was pretty great, and I was glad to be sent to him.

  • It couldn't have been improved!

  • Listened, voiced concern, prescribed testing to determine cause, was kind, asked many questions.I feel that I am in good hands.

  • a job well done

  • Haven't seen Dr Shana in almost 5 years but he was professional, personable, great listener and cared about my issues.

  • The doctor was very knowledgeable gave me a diagram of what my problem was thank you doctor Shana excellent and very professional made me feel like I was important and cared about my health.

  • Quick visit. Felt listened to, not dismissive.

  • Provider was down to earth. Explain everything in layman termsCame up with simple solutions

  • Treated with professionalism and respect.

  • Helped with healthy goals

  • It was a very good experience. Dr. Shana really explained things well.

  • Dr. Shana always shows concern about my care and very easy to speak with.

  • Dr. shana & his team at Newport Hospital provided great care. Thank you.

  • My appointment was for a test and everything was done quickly and I was out of the office in a lot less time than I expected

  • Overall great experience! Doctor was very knowledgeable!

  • Dr Shana was excellent.

  • Friendly, helpful staff from the reception desk to check-out. Dr. Shana is warm, empathic , and knowledgeable. He was efficient but thorough. I will encourage my husband to switch his care here.

  • nothing they have a hecku00A0of a team here

  • I thought Dr. Shana was great. I was nervous to meet with a new provider but he came in with a smile and a joke. He explained things well and seemed to take action with what's going on and looking to see what's causing my issues. Overall, I had a great experience with Dr. Shana!

  • Everything went very well and everyone was helpful, and polite.

  • everything was fine! I appreciated his effort to find affordable medication for my issue.

  • I was extremely pleased with my first visit with Dr Shana . He's been the first dr who has given me hope in a long time . He spent so much time with me and was so caring and helpful and understanding . I'm so very greatful to have found him as a dr. . I would recommend him to anyone looking for a really great GI dr . Thank you so much Dr. Shana

  • Thoroughly explained the cause of the problem I am experiencing and possible remedies.

  • Dr Shana is always professional, pleasant and easy to speak with.

  • Blood lab is ill-equipped, but do the best that they can.

  • Come up from SC do no yearly as I have great faith in dr

  • Very professional and knowledgeable.

  • De. Shana is wonderful. Easy to talk to, listens to me and discusses everything so I understand.

  • Overall great experience. [Name] [Name] and Shana are THE BEST!

  • So far so good. I appreciated his calm, friendly demeanor.

  • Dr Shana took the time to listen, address my concerns and call in 90 days prescription to save me from having to pick up every month- now it's every three months. Dr Shana provides websites for "up to date" research and new / adjunct treatments.I feel truly heard, respected & have complete trust ? in dr Shana, my gastroenterologist

  • Dr. Shana was very kind, understanding and explained things to me so that I would understand. All of the staff were very kind and I was seen very quickly.

  • Dr shana very compassionate, caring in my care

  • My procedure went without a hitch

  • Always make available time in the Middletown RI office

  • Everything was great. Dr. Shana, the nursing staff, and other supporting staff were phenomenal. No complaints, no suggestions. Everything was as pleasant as it could be and I felt in good hands the entire time. Thank you! :)

  • Incredible staff!!

  • Did there job in friendly, professional manner

  • Dr. Shana is a great doctor..very thorough...took his time to navigate through my chart for my condition ..very impressed and relieved.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.