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Urgent Care

Charles Shana, MD

4.7 out of 5 (213 Ratings)

Specialties:

Gastroenterology

About Charles Shana

Specializing in gastroenterology, Dr. Shana is in practice at Truesdale Medical Specialties Associates in Fall River. He is on the active medical staff at Charlton Memorial Hospital.

Dr. Shana received his medical degree from Yale University School of Medicine, and completed his residency in medicine at the Brown University Medical School Affiliated Hospitals. He completed a clinical and research fellowship in Gastroenterology at Brigham and Women’s Hospital, a Harvard Medical School teaching affiliate. He has served as an instructor in medicine at Harvard Medical School.

Dr. Shana is board certified in internal medicine and gastroenterology. He is an elected Fellow member to the American College of Gastroenterology and a member of the American Society for Gastrointestinal Endoscopy. He is Chairman of Gastroenterology at Charlton Memorial Hospital.

Dr. Shana is available in Fall River on Mondays 2-430 and Thursdays 12-430. He also has rotating availability in Middletown RI at the Family Medicine Center and Westport at the Westport Family Medicine Center. Please call for his availability.

Charles speaks Portuguese

Locations

Charles practices at the following locations:

Southcoast Physicians Group Gastroenterology

672 Aquidneck Avenue
Middletown, RI 02842

P: 508-973-1690

Get Directions

Southcoast Physicians Group Gastroenterology

1030 President Ave. Suite 110
Fall River, MA 02720

P: 508-973-1690

Get Directions 41.714125 -71.13964899999996

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.6
4.7
4.8

Patient Comments (39)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I received excellent care throughout my procedure.

  • Staff very pleasant! [Name]'s a gem.Dr. Shana has been my gastroenterologist since 2000. He's an excellent diagnostician and remains committed to my care. Love him.

  • Everyone in the office was incredibly kind.

  • It was my first telehealth experience. I was impressed and fully satisfied.

  • Thorough, care driven treatment. Provider listened well and explained things well.

  • Excellent experience

  • Dr. Shana, he listens well. He is very educational. He gave wonderful feedback about the situation, how I was feeling. Gave me some great ideas to try some different things and overall, I think he's a really smart doctor who listens and pays attention and I think that he is correct about how he diagnosed me, so great doctor; good doctor there.

  • The entire staff made me feel extremely comfortable & at ease the morning of my colonoscopy.

  • We live in [Name] [Name] It would be more convenient for Dr. Shana to have office hours at the [Name] Center in [Name], [Name] [Name] Thank you.

  • Staff was excellent

  • Nurses and doctors were very patient and knowledgeable. I had a great experience. Thank you.

  • Let the doctor know that I seen another doctor in him right on the papers. He did well. The person taking my appointment's not signing the release so that the doctor could have my records before I go for this in can ask if he thing. Is a 0 because they should have been signed so we can have something to go by since he's the new gastro doctor and I couldn't see the one that I wanted to.

  • Wait time was a little longer than expected. 30 min.

  • 5c star service

  • HAVING MY APPOINTMENT AT THE TIME I MADE IT

  • Dr Shana was so nice and caring! Very easy to express concerns to him! Thank you, Dr. Shana!

  • Dr and Staff were caring and helpful!!!!!

  • My name is [Name] [Name] This was the first time that I've seen Dr. Shana and during the covid pandemic, it's been a pretty easy experience to get in there through the appointment and get out pretty quickly. They were able to schedule me with two operations upcoming and one follow up appointment. So I think everything's been going well.

  • dr. shana is great, thorough, explains things well, and cares.

  • All was well

  • Excellent visit with Dr. Shana. He addressed all aspects of my condition, asked good questions and made recommendations for a follow up procedure. That event was scheduled immediately to occur wihtin less than a week.

  • Listened and took the time to review my history and had a good plan for me

  • My visit was on time. Doctor had a good personality and explained all that I needed to know.

  • The Doctor and all staff I encountered did everything well. They couldn't have done better.I thank all of them

  • Yes, the physician that took care of me and is trying to help find a solution took the time, very patient and seemed very knowledgeable.

  • Doctor was easy to understand. He appeared to be understanding of my health concerns. I did not feel rushed.

  • This dr is phenomenal as well as his staff, happy to be a patient at Truesdale gastroenterology.

  • Everyone there are very nice and Pleasant when I go there. I like my doctor he goes through and explain everything that I need to know about my health. So I have nothing bad to say anything about the place I go to.

  • everything was fine!!!!!!!

  • Dr. Shana is extremely friendly, and he has a most pleasant and calming voice. I consider him one of the best doctors with whom I've been a patient.

  • I really appreciate the ability to use telehealth medicine as an alternative to an in-person medicine. I'm actually disabled, and it's much easier for me to be able to talk to my doctor in telehealth. And I also appreciate how responsive and informative he is. He's very easy to talk to.

  • Everything was good

  • Taken within a few minutes of appt.Technician paid attention to my requests, 1. To retake my blood pressure and 2. To record my accurate weight from the a.m. before I ate or dressed.Evernote was friendly, courteous and profesional and listened carefully to my input and gave me clear feedback and instructions.

  • Dr was very in depth In trying to help my issue. Took the time to understand my problems make a plan for me to do, and added a new Medicine to try.

  • Extremely happy with the telehealth opportunity to continue with medical care during this difficult time.

  • Calm. Kind. Efficient.

  • From the secretary, nurse, & the Doctor. Everything was tip top. The best.

  • No improvement needed

  • Procedure to enter building was very quick and staff was pleasant and helpful

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.