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Urgent Care

Charles Shana, MD

4.7 out of 5 (300 Ratings)

Specialties:

Gastroenterology

About Charles Shana

Specializing in gastroenterology, Dr. Shana is in practice at Truesdale Medical Specialties Associates in Fall River. He is on the active medical staff at Charlton Memorial Hospital.

Dr. Shana received his medical degree from Yale University School of Medicine, and completed his residency in medicine at the Brown University Medical School Affiliated Hospitals. He completed a clinical and research fellowship in Gastroenterology at Brigham and Women’s Hospital, a Harvard Medical School teaching affiliate. He has served as an instructor in medicine at Harvard Medical School.

Dr. Shana is board certified in internal medicine and gastroenterology. He is an elected Fellow member to the American College of Gastroenterology and a member of the American Society for Gastrointestinal Endoscopy. He is Chairman of Gastroenterology at Charlton Memorial Hospital.

Dr. Shana is available in Fall River on Mondays 2-430 and Thursdays 12-430. He also has rotating availability in Middletown RI at the Family Medicine Center and Westport at the Westport Family Medicine Center. Please call for his availability.

Charles speaks Portuguese

Locations

Charles practices at the following locations:

Southcoast Physicians Group Gastroenterology

672 Aquidneck Avenue
Middletown, RI 02842

P: 508-973-1690

Get Directions

Southcoast Physicians Group Gastroenterology

1030 President Ave. Suite 110
Fall River, MA 02720

P: 508-973-1690

Get Directions 41.714125 -71.13964899999996

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Helpfulness of clerks and receptionists
4.7
4.7
4.7
4.6

Patient Comments (16)

  • Dr Shana is the best,very smart explained everything answered questions.

  • I have been a patient of Dr. Shana for several years now. I have always been a fan of his way of speaking to me as a patient and a person. His approach is both friendly yet professional which allows me to relax and understand what he is telling me and how I can maintain good health and control over some of my current issues.

  • Reasonable wait time, excellent Doctor. Very satisfied so far.

  • Dr. Shana answered all of my questions. He is easy to talk to and, although he had to fit me into his schedule, he gave me the time I needed to be put at ease.

  • Was very happy with the care that was given to me (:-)

  • Dr. Shana is always informative and he listens to what I have to say He reassures me when needed. Best Dr around.

  • I was the extremely happy

  • DR. SHANA AND HIS STAFF ARE EXCEPTIONAL. I HAVE REFERRED HIM TO OTHERS ANY TIME THERE IS AN OPPORTUNITY. THANK YOU ALL!

  • Dr Shana is excelent in doing his responsibili-ties. But your FRONT DESK- [Name] has an ATTITUDE. SHE'S NOT SERVICE ORIENTED.It's not only because you know your job but it's very IMPORTANT SHE KNOWS HOW TO RELATE HERSELF IN FRONT with the different kind of person she faces everyday. It was only past 8: A.M. oh common.Please train your employees to be SERVICE ORIENTED. What do they think of us patients. We are still HUMAN BEINGS. NOT TO BE TAKEN LIGHTLY or FOR GRANTED.

  • Dr.Shana is so good as a doctor and very compassionate.His staff are very helpfuln and friendly.

  • Medical staff was very helpful in assisting during my appointment. Dr. Shana took the time necessary to explain my medical situation with possible options for treatment. He certainly knows his specialty and was very understanding about my concerns.

  • The front office staff was quick and considerate waiting was very limited very short time and dr. Shana is an awesome doctor explaining everything thoroughly know about my medical history and my previous procedures top- ranking doctor thank you very much doctor shana.

  • You could not have improved my experience, the Doctor explained everything and gave me all time I needed to understand what was going on with me.

  • Dr was straight to the point and easy to talk to.

  • This doctor gives wonderful explanations as well as various strategies to help with a condition.

  • Dr shana is the best. Excellent dr. Great bed side manner. And listens to his patients and cares about them

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Helpfulness of Clerks & Receptionists, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.