Southcoast Health Patient Family Advisory Council seeks new members
The Southcoast Health Patient and Family Advisory Council (PFAC), which provides a platform for improved communication between patients, families and staff and serves as an advisory resource to administration and trustees, is looking to add new members.
The PFAC’s goal is to act as a “consumer advisory group” and serve as a link between Southcoast Health and the communities it serves. The PFAC is a voice for patients and families about the way in which care is delivered and to discuss concerns about care, quality and access.
The PFAC was created to champion family participation in hospital care and decision-making, and also to gather information about significant issues and trends to be considered by hospital administration and staff in its policy-making, program development and staff training and education. It also advises on community-based education needs to better inform the public about how to play an active role in their healthcare.
PFACs are required at all hospitals in Massachusetts. Southcoast Health’s PFAC consists of community and hospital members, with the goal of at least 50 percent of the representation coming from the community. The PFAC is co-chaired by a community member, such as a former patient or a family member, and by someone from Southcoast Health, such as an administrator, trustee or physician.
To apply to become a member, please call Aubrey Latessa, Manager of Patient Experience and Service Excellence 508-973-5536 or complete the form below.