Southcoast Health named among top 5 percent of hospitals in the nation for clinical outcomes

Awards Banner image

NEW BEDFORD, Mass. – Southcoast Health today announced that it has received the Healthgrades 2016 Distinguished Hospital Award for Clinical Excellence. The distinction makes Southcoast Health one of the top five percent of more than 4,500 hospitals nationwide in clinical performance as measured by Healthgrades, the leading online resource for healthcare consumers.

“When you spend time in a Southcoast Health facility, whether as a patient or a visitor, it is clear that the mission of our employees is to deliver both clinical excellence and personalized care that is unmatched,” said Keith A. Hovan, President & CEO of Southcoast Health. “Southcoast physicians, nurses and staff work tirelessly to achieve the very best results for patients, and I am pleased that this award from Healthgrades has further highlighted their tremendous efforts.”

Southcoast Health is one of only two hospitals in Southeastern Massachusetts and Rhode Island to place among the top five percent of hospitals in the nation with high quality care across at least 21 of 32 common inpatient conditions and procedures, as evaluated by Healthgrades.

Southcoast Health achieved this success by making sound strategic investments, improving clinical processes and implementing new technology. Some specific examples of hospital initiatives undertaken to reach this quality achievement are:

  • Implementing a fully-integrated electronic medical record system, Epic.
  • Reducing Catheter Associated Urinary Tract Infections (CAUTI) on surgical floors and medical ICUs.
  • Improving Venous Thromboembolism Prophylaxis in a timely manner.
  • Achieving successful results on all stroke measures from the Centers for Medicare & Medicaid Services (CMS).
  • Creating vaccination and tobacco cessation programs for inpatients.
  • Developing of a pharmacy discharge liaison program in which prescriptions can be filled prior to a patient’s discharge.
  • Reducing readmissions for chronic diseases, such as COPD, diabetes and heart failure.
  • Improving the utilization of antibiotics to reduce the risk of side effects.
  • Refining access and scheduling of preventive care that focuses on improving patient health.
  • Improving management of sepsis and associated reductions in mortality through evidence-based protocols.
  • Better assessing and managing patients who are at risk for falls.

“When it comes to hospital selection, two of the most important questions to consider are where you are most likely to have a complication-free hospital stay and which hospital offers the best chance of survival, both during the hospital stay and in the weeks that follow,” said Evan Marks, Chief Strategy Officer, Healthgrades. “Selecting a hospital that has achieved Healthgrades 2016 Distinguished Hospital for Clinical Excellence award is one way to be confident that you will receive the right care.”

This past year, Southcoast Health was honored with 24 additional awards and recognitions from Healthgrades, including being named one of America’s 100 Best Hospitals for Cardiac Care for the fifth year in a row (2012-16). In all, it was recognized for superior cardiovascular services in seven areas of care, including receiving the Healthgrades Cardiac Care Excellence Award for the 10th year in a row (2007-16). Southcoast Health also placed in the Top 5% in the Nation for Overall Pulmonary Services, Women’s Health and Patient Safety.

To learn more about how Healthgrades determines Distinguished Hospital Award for Clinical Excellence recipients, please visit