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Practicing at the following locations:

Southcoast Physicians Group Internal Medicine

1565 North Main Street Suite 306
Fall River, MA 02720

P: 508-973-9500

Get Directions 41.7215674 -71.14489079999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.6
4.6
4.6
5

Patient Comments (34)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Your team listened to my problem, gave advice, allowed me to ask questions, took as much time and i neeeded and went a little bit extra to make sure a follow up procedure was scheduled on a date before I am leaving town. I am a new patient to Southcoast and this was a very good experience.

  • Very happy with the service

  • Sarah was prompt and professional. First time I have seen her

  • Just perfect

  • Actually, I felt that it could have been done over the telephone. She did not physically examined me. She took my blood pressure and listened to my breathing, when I have an extreme pain in my lower abdomen and my upper leg. She did not touch it to check for anything. She checked, my breathing and blood pressure. Then, she said she was going to schedule for me for an ultrasound. I said, "how soon will that be?", and she said...well, first she said an x-ray and I said, wouldn't a CAT Scan be better, and she agreed. And she said, "I don't know. I don't schedule those. You have to go up front." So I went up front. They said it'll be in a week on Monday, and they said, oh, but that's...and I said, "Is there anything sooner? I'm in"*

  • Excellent just the way it is.

  • I told them my health care changed. They sent me to my physical and was told to make a lab appointment . Upon making my lab appointment , the other secretary said they don't take my health insurance and I'm gonna be charged for the visit. So thanks .

  • Yes, I had mrs. Moniz nurse practitioner. She was excellent in great detail, suggestion, examined me excellent and discussed of different what they want to do with my treatment plan was excellent. Thank you.

  • Hard to improve on being great already.

  • Everyone was nice and I was there for about 10 minutes. In and out. I was well taken care of.

  • Mission was accomplished as planned.

  • I really like the NP who I met with this week. The team in general is great.

  • Really good patient service. The check in is a bit confusing.

  • Fast and extremely thorough

  • The person who called was very helpful. I was satisfied with the service I received.

  • So the ... I saw the nurse protec ... nurse that I the saw, Sarah Moniz, and the other nurse and they were caring giving very friendly. I've been at the office with the doctor, with nothing gets followed up. They ... they tell me to do blood tests, but they said ... they say they're going to call, but no one ever calls. People today were awesome. Sarah Moniz, and the nurse.

  • The provider failed to listen to me she didn't let me complete a full sentence to tell her what, my chief complaint was. She talked over me and she didn't address any of the reasons why I was there.

  • Sarah Moniz N.P. is awesome, very thorough, kind and patient.

  • I am plzd with the care I get at this facility

  • Sarah Moniz NP and [Name] were both great..

  • Friendly and listened well. Understood my many health issues and responded to my concerns with clear instructions on what to do next.

  • Dr Pivas office excellent very very good

  • Always listen and always addresses the issue. I know I can count on them

  • Service was exceptional. Quick everyone was friendly and awesome

  • No improvement needed.

  • Doctor and staff were compassionate and varing

  • Well, they very courteous but I never see my the doctor I never see the doctor every time the doctor is is 9 months ahead. So if you think you want to see your doctor you don't, so it's not good.

  • Very quick office visit, wish they were all like that, in and out fast,

  • Very nice and took care of the problem

  • No improvement necessary

  • I visited 2 different South Coast doctors on the same day, so I don't know to which visit this questionnaire is attached. However, my answers would be the same.

  • I really don't like the entire idea of health care over the phone.

  • Listened to me answered questions didn't rush me out was pleasant

  • Always professional and caring

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.