Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Internal Medicine

    1565 North Main Street Suite 306
    Fall River, MA 02720

    P: 508-973-9500

    Get Directions 41.7215674 -71.14489079999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (33)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Everything went very well like always.

  • Provided next day appointment that worked well. Prescribed medication for possible solution.

  • Sarah listened.

  • Great All around

  • Have been going to this office for years. They are prompt polite and I feel I am getting the best care at this office

  • Sarah is outstanding. She takes the time to really listen to what is wrong, evaluate and then prescribe what is needed. Would love to have her as my primary.

  • good interaction and explanations

  • Always takes me in when I feel there might be or could be an emergency

  • Having x rays in same building would be nice.otherwise very professional operation

  • Did well good experience

  • I always feel welcome, respected and well cared for. I never feel rushed and feel the provider listens to me.

  • I was taken early. Very kind. And was called with my results right away.

  • Very nice staff I felt I was in good hands

  • It was an appointment for a sick visit. I only saw this provider once. She was super friendly and helpful !

  • Able to make an appointment almost immediately which was great. Easy to talk to.

  • Sarah is wonderful, she's smart and knows her stuff

  • I was very happy I called in. It was kind of an urgent import, appointment. I was seen the same day. I had a 2:45 appointment, I was seen right at 2:45, and I was out of there by 3:15, so I was happy with the speed. Have a good day.

  • Timely. Good experience.

  • Sarah was very concerned about my mental state at time of visit. Which was comforting at time of visit. And she made an uncomfortable procedure go quickly and kept my mind of what was going on. She is one of the best I've seen. She deserves a raise and more praise. Thank you so much Sarah for your care.

  • From the call I make to the actual appointment, all my questions were answered and I was checked and given medication for my condition. The nurse practitioner I saw (Sarah Moniz) was very thorough and attentive to my needs. I have and will continue to recommend this practice to family and friends.

  • Sarah Moniz was very pleasant and concerned about everything I had to say. I would definitely see her again and would definitely recommend her to family and friends. She also answered any questions that I had. Definitely a good experience. Thank you.

  • I was very pleased with my visit today.

  • Great care

  • Long time patient and I have no complaints

  • My visit was quick and complete. Before I arrived home, I already had results

  • You did great. My appointment was scheduled for just 45 minutes after I called with my concerns. Wonderful, prompt response. Everyone I spoke with was polite, helpful, and compassionate. I'm very happy with Southcoast -- thank you!

  • Whether seeing Dr Brillantes or any of the nurse practitioners, the experience is always an exceptional one. They are patient and attentive and always listen to my concerns.

  • So grateful you were able to fit in a sick visit by telehealth. Provider understood my concerns, confirmed diagnosis, prescribed meds, and clear explanation about treatment.

  • Your staff and procedures are patient-friendly. I was treated politely and efficiently. I also appreciated how prompt staff were regarding procedures and appointments.

  • I was very well satisfied and she was very responsive and very professional with me and helpful.u00A0

  • It was fine

  • Sarah Moniz was wonderful. She explained the importance of lowering my cholesterol and was very knowledgeable.

  • Very professional

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.