Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Cardiovascular Care Center

    363 Highland Avenue
    Fall River, MA 02720

    P: 508-973-7109

    Get Directions 41.70928 -71.14519100000001

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.8
4.8
4.8

Patient Comments (22)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Sambath was great again.

  • Excellent, well informed NP. This is the second time I've seen the NP instead of the cardiologist (at South Coast Healthcare) not a problem!!! They have been well versed in my condition. They share a wealth of information and do it in kind and empathetic manner.

  • Everyone I saw, treated me with respect, answered every question I had and explained everything to my satisfaction.

  • The other providers at this practice have been exceptional. However, this provider did not live up to the standard that [Name] [Name] and [Name] have set. This provider talked over our heads and was judgmental. We will not be seeing her again. We will request other providers.

  • Didn't ask if I would be able to care for myself post procedure. I was told that I couldn't do anything for two weeks and I live with my husband who cannot always do activities of daily living.

  • N P nurse practioner Sambath Crosson was excellent. Everything was explained perfectly

  • No improvement needed, Samatha was up to date on my chart she knew who I saw last and why. And she listened and answered questions from myself and my daughter. This provided is excellent

  • Np Sam Crosson was very personable, very compassionate and deeply interested in my heart problem. She could not have done anything more than what she did. She was amazing and I was very comfortable being in her care. It was the first time meeting her.Thank you!

  • Sammy explained every step of my up coming procedure. She spoke clearly and allowed time in my appointment to ask and answer questions. I have a better understanding of my condition and I am understanding the risks associated with the procedure.

  • Sami was caring and thorough when providing information on my upcoming procedure. She did not rush and answered all my questions.

  • Sambath Crosson was excellent and very well versed in fully explaining everything. She was very easy to speak with and made you feel very comfortable

  • Wait time before my appointment (25 minutes) with no one in the waiting area!

  • This cardiac clinic is the best run department.. efficient, kind, knowledgeable. Highly recommend!

  • Sammy is awesome. Wouldn't change a thing

  • It was great and so is the staff.

  • explained everything in laymans terms

  • Sammy is very knowledgeable. She's always very polite, always listens, and always answers questions that I ask her and she always does a great job. Thanks.

  • Did not have to wait. Friendly staff. Questions were answered. Appointments were scheduled

  • When the appointment was scheduled with her, I was disappointed that I wouldn't be seeing Dr. Davoudi. To my delight, Sambath Crossan was very personable, attentive, and informative. I'm very happy to have seen her.

  • On time, efficient and quickly done. I was also very aware of what I was in for.

  • Sammy is the best!! She showed compassion and such kindness during my visit. She listened to my concerns and explained what was going on in a clear and concise manner.She's so knowledgeable. Sammy took care of me during my stay at Charlton and has been so kind, I'm so thankful for such a wonderful person to be involved in my health and well being!

  • Sam was excellent in listening understanding and explaining what was going on I highly recommend her

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.