Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Health Structural Heart Disease

    363 Highland Avenue
    Fall River, MA 02720

    P: 508-973-7328

    Get Directions 41.70928 -71.14519100000001

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.9
4.9
4.9

Patient Comments (27)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The NP Samy was very professional. She knew my complete heart history. She made me feel comfortable and explained my upcoming procedure making me feel comfortable about the next surgery. My wife and I both enjoyed her ability to communicate with us to answer and explain our questions so we understood. She is really special. We really appreciate the time we spent with her. We wish her the very best!

  • completely satisfied with my experience

  • Doctor Crosson was professional, friendly and timely. Also very thorough.

  • Everyone was friendly/courteous and professional at all times. They made me feel comfortable and I felt confident that they have my health care a priority.

  • Familiar with all my past visits / ablation and up to date with events post ablation,

  • My experience was great. The provider was smart, friendly and informative. Great experience!

  • Sammie was so kind and thoughtful with me. She is one of my favorite nurse practitioner.

  • Sambath NP, is very attentive to my questions, very aware of my condition and what the plan is to get me back to optimal health . She communicated the plan very effect as well. I have a great amount of comfort from this visit.

  • The appointment was very punctual and she was excellent and she took time to explain everything to me. Thank you.

  • friendly but professional

  • Everything was attended to in the best possible manner. Keep up the great work! Very Pleased and impressed.[Name] [Name]

  • Ms. CROSSON was excellent to talk with. Thank you!

  • Professional, friendly, helpful

  • Everyone.. from receptionist to EKG Tech to NP, all very-nice people. Pleasant, comfortable experience. Well-done!

  • First of all treated me with respect and let me know everything that was going on I was well informed

  • My visit which consisted of 3 appointments, went very well. It was very well arranged and planned out. We went from one appointment to the next and everything ran on schedule. Also, everyone made sure that we knew exactly where we were going next. They were all very helpful. It was actually a very pleasant visit!

  • It was all explained very well and nurse practitioner was very polite and explained my upcoming procedure. She was great I believe her name was Sam.

  • Made me feel comfortable and more knowledgeable about my condition

  • Great bed side manner, great caregiver, kind & smart

  • I was very pleased with everything that went on, except for my blood work. It's very hard to get blood and everything was fine, though. The girls were great. Thank you.

  • The N.P. was very knowledgeable and up to date on my medical problems. She suggested things that i should do to care for my recent operation. (Peacemaker).Felt very assured with her recommendations.

  • This was my first appointment with Sambath Crosson NP. She was well prepared and very helpful.

  • Sammy Rossini NP was extremely attentive and caring. She explained results of my tests to help me understand the results. She is knowledgeable and compassionate.

  • Sambath (and staff) genuinely interested in my health. Kept me well informed about it.

  • More than satisfied , Dr answered all my questions, gave me ideas , talked about my weight loss , she is awesome, really cares , Thanks

  • Every question I asked was answered clearly and things I didn't think of were answered. I am always satisfied with everyone in this office.

  • I was put at ease and well informed on my upcoming surgery/procedure. NP Crosson was friendly and and patient. She answered all my concerns.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.