Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    500 Faunce Corner Road Ste 160
    North Dartmouth, MA 02747

    P: 508-973-1230

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (84)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Entire staff was courteous and attentive. Sally Alexandreu00A0is the ideal provider. She's personable and explains complex medical terms in a way that understand. She provides helpful advice that has clearly improved my health over time and is proven by my lab results. I could not ask for a better primary care provider.

  • Sally Alexandre is a wonderful PA. Very knowledgeable & thorough. I'm very impressed with her understanding of issues and willingness to listen as well as explain everything we discussed.

  • Sally is a great listener.She always listens to my concerns and answers all my questions. I could not ask for better. She is very knowledgeable and professional.

  • Sally Alexandreu00A0always listens to anything that I have to say. She explains everything that she's going to do. She explains the medicines that she's going to give and why. She's very thorough and she's very easy to talk to.

  • Sally is very knowledgeable and nice and listens to what is bothering you . Check out needs to remember to call for referrals once a pt leaves the office ,Bre states she was going to fax a referral to a facility I asked to go to and it was never done, when I called the outside facility they stated nothing was faxed to call my Dr's office back when I called back nothing was done

  • I can't express how pleased I am with the care that Sally Alexandre provides. She is very knowledgeable and attentive regarding my health concerns and medical history. You are most fortunate to have her as a health care provider.

  • Sally always does a very great job at listening to me and remembering things that I've been dealing with. She also takes my word for it when I'm describing experiences that I'm having with my health and is a trusted resource for treatment options.

  • I feel comfortable with Sally. She addresses my issues, is very competent & kind.

  • Very good …tele health is an excellent way to go over blood test results …making an office visit not necessary !

  • I was seen by Sally Alexandreu00A0and she was excellent. I was able to talk about all my concerns and she listened. She also double-checked on all the blood work and we went through what I can do to stay healthy, especially for my age, and her staff has been very cooperative also.

  • Sally Alexandreu00A0made my experience amazing. She listens to every concern that I have and is sure to address anything and everything in all of my visits. She makes me feel very supported in my health journey and I appreciate her time and patience with me as a patient.

  • Everyone is very professional! Sally always takes the time to listen. She is very kind and caring She always try's to help you.

  • Sally is an excellent PA. I am glad to have her caring for me.

  • Sally took the time to hear me out on all my concerns and provided great feedback and answers to all my concerns.

  • Sally Alexandreu00A0is an excellent provider always caring and willing to take the time to listen to me and my concernsSome of the staff at the front desk need to improve

  • Sally is great, very caring, compassionate and thorough. Truly a great medical professional!

  • Excellent listeners Always attentive.

  • Sally is the consummate professional. Very caring and very personable. It is very easy to have a discussion with her about anything at all. She is a gem and I am very thankful to have her as my Provider.

  • Everyone was pleasant and professional. Prompt. Answered all my questions. Listened. Encouraged.

  • My appointment was on time , everyone is helpful and a pleasure to be around... Sally is a awesome person , she takes time with you ...

  • Sally always takes time explaining her plan of care

  • Sally is great she always takes her time and never makes me feel rushed. She is very good advocating for her patients. Southcoast is very lucky to have her! She is truly a asset to this office and the reason I chose Southcoast for my care.

  • Staff person was very thorough regarding my health medications and previous issues.

  • Sally Alexandreu00A0is very knowledgeable, Professional and a provider that truly cares about the quality of her patients health!!! [Name] is great as well!!!!!!

  • Sally Alexandre PA is the best!!

  • Had a wonderful experience with staff and provider. No complaints.

  • Telehealth appt was very punctual. Sally Alexandre is wonderful - very thorough & supportive!

  • [Name]u00A0was very pleasant and friendly when rooming me today. I was seen in a timely manner but the appointment never felt rushed. As always, Sally was great! She went over my lab results and answered all my questions during my PE.

  • I love Sally

  • Sally is thorough, caring, explains everything, gives information on new vaccines. I feel safe and well cared for on each visit with her. Always a pleasant experience!!!

  • Was seen on time, was treated courteously, was not rushed in any way. Sally always listens and asks questions about my health and she always answers my questions and never dismisses me.

  • Sally Alexandreu00A0is amazing. She is always knowledgeable regarding my health/concerns. She always goes above & beyond to make sure I am comfortable & have a full understanding of any medical needs that arise. Sally is by far the best medical provider I have ever seen.

  • Sally never rushes me and always listens to what I have to say. She always addresses my concerns.

  • I did not feel like I was taking up time I felt like was being listened to. I felt like Sally knew me as a person and never felt I was taking up too much of her time. I really appreciate that.

  • I absolutely love Sally Alexandre! She listens to me like I am the only person in the world. She voices her concerns and follows thru with my other physicians to make sure I am getting the best care possible. She is a total asset to SouthCoast and I tell everyone I know how happy I am with her! Exceptional !!

  • Sally is great. She took her time and really works with you

  • She always takes time with her patience and never rushes them outAlways listen to concerns I may have and does her best to help great person and great personality

  • Provider was focused on my needs and concerns and didn't feel rushed..

  • The provider listen carefully to my concerns and discussed options for my care. She was well informed as to my medical history and discussed with me options for medication's I am taking. She made it more convenient for me to get labs done today. She made sure that my prescriptions were all refilled as needed. I did not feel rushed at all.

  • If I could rate Sally higher than a 10, I would. She is always thoughtful in her delivery of how I could be doing better. She's great. And that's why my entire family is followed by her.

  • The staff is excellent. Sally Alexandre went above and beyond to help me in every way she possibly could from beginning to end, and then some.

  • I had a wonderful appointment. I was seen in a reasonable amount of time, I was listened to and treated with respect. All my questions and concerns were answered in a manner that was easy to understand!

  • Sally is very attentive. And caring. And she has information and she's just the best.

  • Sally is amazing!! All the staff is awesome. Helped me get in quickly as I was not feeling well and took me seriously as I try not to go to the doctor's except for my annual checkup. No improvement needed!!!

  • Sally has taken very good care of me. She's a wonderful nurse practitioner and I will continue to and I'm so glad that she's taking good care of me

  • Sally is the best. She listens very well. Explains in detail any questions concerns. Shares results on the computer. The support staff were very courteous and kind

  • Very professional all the time during visit.

  • my doctor is very nice i am in love with her ?????????

  • I feel that all was well. No need for improvement.

  • Sally had already read through my history and was up to date with everything I had dealt with up to this point. She was extremely helpful, knowledgeable and easy to talk to.

  • Sally Alexandre is so great - personable, knowledgeable, prompt, and caring

  • Sally ALWAYS listens and is always extremely knowledgeable!She always goes above and beyond and is always very helpful & understanding!!!

  • Sally Alexandreu00A0always treats me awesome. I couldn't be any happier with the service that was provided to me. All her staff are very attentive to my needs.

  • Sally Alexandre is an extremely professional, knowledgeable provider who delivers care in a kind and comprehensive manner. She reviews all tests and and provides feedback on how to improve any abnormal values. Excellent provider

  • Sally is amazing! So lucky to have her.

  • Sally is amazing!! She is kind, friendly, and caring! Southcoast is lucky to have her.

  • Sally took the time to listen to my concerns and address them. She is knowledgeable and genuinely cares. I couldn't be happier with my care.

  • every one was friendly and cheerful it was a nice relaxing visit

  • My experience with Sally Alexandre at my last appointment was above and beyond. She reassured me, she made me feel confident than what I was doing, was the right thing. And I left there feeling very happy with my appointment, she explained everything. And we had a very good conversation about my health ,and how to proceed in the manner that's going to get my cholesterol under control, which I have been working on that and losing weight. And she was just very happy with my blood work as, as was ,as was I. I couldn't have asked for a better appointment. She was very attentive to me. Answered my questions and reassured me that things were working out good*.

  • Sally listens to my concerns and provides me with exceptional care. She is really really extremely knowledgeable and professional. Everyone that I came in contact with were very friendly and competent. it was a very nice vist.

  • Sally Alexandre is caring, responsive and informative. I'm very happy with the care she gives me.

  • I have had sally as a pa for a while as [Name] [Name] was transaction to retirement it was the best decision I ever made to stay with her she puts her whole heart and soul in her patients when we leave our visit we are on top of the world let's clone this sally Alexandreu00A0she is the BEST thank you Sally for being YOU

  • I think Sally is great. She explained everything very well to me, and she's a caring person, and I had a great experience.

  • Great experience, the staff is extremely nice and understanding they listen to how you are feeling and made sure everything I needed was taken care of

  • Sally is an excellent provider; she listens well, very caring, on top of all my needs.I spoke with Sally explaining how difficult it was for me to get to see her personally. This is do to the person who initially answers my call. Sally helped me to resolve this problem.

  • The staff was phenomenal. The only disappointing thing was that I waited almost an hour before I was seen

  • Hi, I had a great experience during my visits into the office for bloodwork and my yearly physical exam. Everyone was courteous, friendly, and kind to me. I absolutely LOVE Sally Alexandre! She's a great NP!!! Thank you! [Name]

  • Everything went fine for my yearly check up !

  • Sally always takes the time to be sure I'm good with whatever I'm there for and then some and I am in a good state of mind prior to leaving my visit. Sally Alexander is thorough and quick. I'd be lost without her she is the best provider I've had in my 57 years. I hope you guys take good care to never lose her.

  • Sally is an amazing provider. She new exactly what was going on with my health history! She was so thorough

  • Sally Alexandre listened to all of my concerns & answered all of my questions. She was extremely thorough and helpful. I'm extremely grateful for her. She's an incredible asset.

  • Sally is by far the best provider I have ever had. She listens, explains, and truly cares about my health and well-being.

  • I always have a wonderful interaction and experience when I see Sally. She is very attentive, knowledgeable and dedicated to improve my health. I could not ask for a better provider.

  • You'll never find another doctor who listens like Sally. She seems to really care about her patients. She doesn't just rush the appointment and move on. You can't ask for a better doctor.

  • Excellent service as always

  • Had questions and Sally made me more comfortable about my problems

  • Sally Alexandre is the best! Very thorough and caring! She's a great listener and I always feel like she's on top of all aspects of my health!

  • Everything went well. ! Thank you !

  • Sally is an incredible doctor. She previewed my chart and came prepared to discuss any concerns at my visit. She is very easy to talk to and is a great listener. You never feel like she is rushing you or distracted by the computer. I'm so glad that she is my doctor.

  • Sally listens intently and answers questions thoroughly. She also asks good questions and explains information very well.

  • I love love Sally Alexander!!! She is a God send!!!

  • As in the past, office staff are prompt and very friendly. I am extremely satisfied with my care, and love how personable Sally is. She provides excellent care to me and to my mother who is also a patient of hers.

  • Well Sally Alexandre has always, you know, answered my question professionally, she's very caring, she's willing to talk to me about any concerns I have about my health. 1 Improvement, is your front desk has to approve. I was there and there was nobody at the front desk to check in. I had to wait a few minutes and would like 4 girls doing that or 4 girls, there shouldn't have been any wait time.

  • Pleased everything was fine

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.