Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    500 Faunce Corner Road Ste 160
    North Dartmouth, MA 02747

    P: 508-973-1230

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.8
4.9
5

Patient Comments (87)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • She did an amazing job

  • Everyone was very kind and efficient from the office clerks to the medical asst. Sally was wonderful as always!

  • Sally Alexandreu00A0is truly the best! I can speak with her about everything and anything. She knows in the first few moments she of speaking with me, if something about me is off. She very observant and caring. She keeps me updated on all my medications and explains things to me fully until I understand. She extremely patient and truly advocates for me. I would be lost without her!

  • Could not ask for better

  • I could not be happier with the care I receive from Sally Alexandre. She is one of a kind.

  • Appointment was right on schedule

  • My experience with Sally Alexander is always good. She's kind, an excellent listener andIncludes me in my health plan.She's very attentive to all medical issues & is proactive.

  • I came in for my yearly physical today, [Name] welcomed me into the room and was very kind. As always, Sally is phenomenal! She listens and gives such great advice and feedback.

  • Was treated courteously, Sally always listens and answers my questions and gives me excellent advice. When I have had a problem she has always given me excellent care.

  • I think it is fine the way it is.

  • Sally always gives you plenty of time to ask questions. She listens attentively and makes you feel valued

  • Dr Sally Alexandre was so kind and approachable. She answered all my questions with patience and understanding! I'm so thankful she was able to take me on as a patient!

  • My appointment was great! Sally is a phenomenal doctor that listened to all of my concerns and didn't rush me. She's easily relatable and made me feel comfortable. I feel confident in the care that I receive!

  • Every single employee that I came in contact with was very pleasant and professional and made me feel comfortable at all times. They all listened to what I had to say and explained things to me in a way that made sense.

  • We are so very fortunate to have Sally as a Provider for Southcoast. She is beyond kind, caring, compassionate and so very knowledgeable. She has taken such great care of me over these last several months while my family and I struggled with health concerns. We are very grateful to have someone of her caliber taking care of me, (us).

  • Hi, it's Sally Alexandre today and she answered all of my questions, my concerns, she knew all about my history and I can't, every time I see her it is a positive visit. Thank you.

  • Sally is great. She takes time to explain what she recommends and then listens to you. She negotiates (prioritizes) the next steps for your overall health.

  • Sally listened to my fears and concerns after a serious accident. I appreciate her help an understanding.

  • Very compassionate and informative when questions were asked

  • Everything is done well always feel very comfortable in the office..

  • I quite enjoyed my experience however in the future if my provider is running behind and I am in a room waiting I would have appreciated someone coming in to update me that she is a little behind. That way I'm not sitting there wondering where she is. I don't mind if she is busy with another patient but someone coming in to ensure me she is on her way would have made my experience much better!

  • Sally is excellent , knowledgeable and down to earth and very understanding Needs improvement The check out desk was a long wait to get out , the check out process should not be longer than the visit and people want to leave when the appointment is over not stand in line with one person ahead that took quite a while to check out

  • Sally was very good and listened to me.

  • Provider wonderful Front desk needs workStaff does not make you feel welcomed Patients should be greeted with smiles at least

  • The office was running late… even at 08:00a. I waited about 30 minutes before getting called into a room. Didn't wait long thereafter. Sally is wonderful! Always a joy to see. She cares about me as a whole person and not just a patient or a number. She listens, she asks my feedback and considers my input in my care and wellness. Wellness is not just the physical body… rather includes mind and spirit first! And I feel that from my visits with Sally! The office staff was courteous and friendly. The medical assistant was also. The lab technician Last week was also very caring and prompt. People are quick to complain so I'm taking a moment to speak accolades! Medical Staff are overworked and understaffed… yet I felt well cared for and respected as a whole person and not just a number. They deserve a moment of appreciation! From my heart… Thank you!

  • I love going to south coast health sally is so easy to talk to her she is so kind and sweet and very understanding I am not nervous at all never happen she is an asset to be working for south coast health I'm lucky to have my health team

  • Timely, lab results were reviewed with me and a plan was made for future goals concerning my health.

  • Sally is awesome. Listens to your concerns. She is always so sweet. Thanks Sally..

  • Dr. Sally Alexandre is the best doctor I've ever gone to in my entire life. Very knowledgeable. Very, very caring, and takes her time to listen to everything that I want answered. She's just a wonderful wonderful doctor. Thank you.

  • Every thing went very well , very smooth…my visit was a 10

  • Sally Alexander is Great. Always listens my concerns regarding my health! She has a lovely personality and is easy to communicate with. Thank you Sally!!!

  • Everyone was Great Thank you !

  • Everything was fine..no need for improvement.

  • Really appreciated the time Sally and the staff gave me. It was a very productive physical appointment.

  • Always treats me with respect and is a great listener. Never have any issues with Sally. She is definitely an asset to SouthCoast for sure.

  • Sally is knowledgeable, caring and always is up to date with my health history. I value her recommendations and I am always treated with respect. I would highly recommend Sally to my friends and family.

  • Sally Alexandre is attentive and responsive to my health concerns. The office staff is friendly and professional at all times.

  • Very professional staff. Whoever is available at that moment tries to help the patient to expedite her exiting and her questions if she has any. I have very comfortable at this office. They make me feel like a family member. Very warm and kind.

  • my doctor was nice. everyone talked clearly what more could you want

  • Sally Alexandra is so kind, attentive and listens to me with respect. She is one of best that have as a provider. I absolutely no complaints about her. I rate her as a 10. The only concern is I would like to get answers to my questions about test results on a timely matter. Other that I have other complaints

  • Sally & [Name] are great as a team they are very through welcoming and very compassionate towards there patients they ask all the right questions and make you feel on top of the world when you leave that visit. I will follow sally wherever her career takes her, she is the BEST.

  • Sally is always amazing. She listens intently and knows exactly what challenges I face with my health. She is kind and understanding and I cannot trust my health to anyone else

  • Called me back , did not take hours

  • Sally was very prepared for the visit, had my lab work results, had a good history of when I had been there before, and spent all the time of the visit talking about me and my health care of my goals and not trying to look up things.

  • My provider is thorough, knowledgeable, and is always there when I need her.

  • I never thought I would have a provider that actually cared about my well being. I feel very lucky that I am her patient.

  • Sally is a excellent provider, she listens to my concerns, explains my lab work where I understand. Always returns information about my concerns. I would recommend her to whoever is looking for excellent and informative provider. She is by far provider you makes you feel comfortable when in your appointment, always feel good leaving the appointment whether good or bad new

  • Everyone was extremely pleasant and cordial, Sally and her staff are very respectful to me, [Name] [Name]

  • The nurse practitioner Sally is the best and [Name] is so caring

  • I was taken promptly and Sally always listens to my concerns. One thing that needs improvement is appointment availability.

  • I was not rushed. My questions were answered.

  • Sally is awesome!!

  • Sally is the best at out ALL

  • My visit was great

  • Sally Alexandre has been my provider for several years. She is phenomenal. I love her. I would not want to see anyone else. She... she gives me all of the time that I need. She's very thorough in her examination. She's reviewed my record before she comes into the examination room. Couldn't ask for better. So Keep her by all means, because she's phenomenal.

  • Sally was very informed of my history. And this is the first time that I've seen her, as a practitioner, very attentive to anything. I had to say very knowledgeable. Wonderful visit very impressed with my new provider.

  • Sally Alexandre is a great provider. I would recommend her to anyone. I've been seeing her for several years, been a patient there for probably almost 20 years started with [Name] and then Sally took over, and I'm very, very pleased with her. She's great. Excellent. Thorough. I can't say enough good about her and I appreciate that and I feel comfortable and safe with her and Trust and Believe in her care of recommendation. Thank you.

  • Very timely from check-in throughout entire visit. One thing that I would suggest I'd fixing the signage for entry into the office. Current signage makes it look like the entry is for the lab, not for the primary care office.

  • every one in the office is polite and so nice no grumps here

  • Sally really listened to me. She made me feel and always does very comfortable. I am so grateful that I have her as a provider

  • I love seeing Sally, she actually takes the time to listen when I have a concern. She also is very proactive in getting things checked out, I never worry about my health since it's been in her hands.

  • Sally never rushes you. She is concerned about you and your family. She answers any questions you have and you feel confident in her judgment.

  • Sally has always treated me with dignity and respect, always listens and is an amazing PA. Thankful for her care and comfort !

  • I am just getting to know Sally she is knew to me and me to her so with that said the visit went very well! She took the time she needed to understand me and my medical needs she looked at trying new things and was overall friendly, Kind and knowledgeable!!

  • Sally is truly wonderful.

  • The overall staff is really great. I love Sally. She takes her time, she's knowledgeable, she makes you feel like you met her, she knows, you know, your history. Overall, I just love Sally Alexandre and her staff. Thanks.

  • No complaints, I'm very satisfied.Everyone is very competent and professional my lord bless you all Thank youu00A0

  • Sally is a great provider . She is very knowledgeable and speaks to you with respect and understanding, she provides a non judge mental environment

  • From the time I walked in the office until my checkout I was treated with the most respect. My physician Sally is the best.

  • I love the entire staff! They have made feel warm and comfortable. I always feel like my health issues are important to them as they are for me. I can't see myself going anywhere else for my treatments. Sally knows my health chart by heart. She makes me feel like I matter and she does this with no judgment, no matter what I have to tell her.

  • Everyone was great! I really like Sally! She always listens and try's to help you!

  • Everyone on time, ready to ask all the questions and helped that I had my list as well. We communicate by My Chart all year long so this makes our communication work so well. I couldn't ask to have a better pcp, I'm very lucky to have Sally Alexander!

  • Great doctor, and I support nurse. [Name] wonderful. We receive great care in person and on the phone. Thank you.

  • Always a pleasant visit and discussion on all bloodwork with explanations of results

  • All staff and practitioner very informative and helpfull

  • Sally Alexandre is wonderful. She is always knowledgeable, informative, and helpful in every way possible.

  • Sally Alexander is awesome. She has a great rapport, is down to earth and honest. I'm super comfortable with her. Hope she never leaves!!

  • From the time you check in until the time you check out, the whole staff is kind, patient, and goes out of their way to accommodate your needs. Great office!!

  • Sally, PA is and always is awesome. Always listens to any concerns and answers all my questions. Very caring. I never feel rushed at my appointment. Office staff always kind.

  • I love Sally she always listens to my concerns!

  • I have been going to this office, Dr. [Name], and seen by Sally u00A0for many years. Sally is awesome. Just like Dr. [Name], she is a great listener and I never feel rushed. She is easy to talk to and knows my history. I travel almost an hour to go to this office because of the quality of care I get

  • Sally Alexandre is a tremendous np & her ma was very courteous.

  • Everything was great and I enjoy talking to Sally Alexandre,she always makes me very comfortable

  • My appointment got switched last minute with a reschedule 8 months out. With the help from people reading this survey, I was able to reschedule for February again which was greatly appreciated and needed. [Name]u00A0were so helpful and knowledgeable. I have been coming here for almost 25 years because I think you guys are the best. And you proved it again. I travel 45 min one way just to see Sally who is phenomenal and takes the time to listen and meet my needs. Thank you to all of you for listening and correcting my appointment and getting me in. Much much appreciated!!

  • Sally's the best nurse practitioner. There should be 25 more just like her than South Coast would be amazing.

  • This was my first appointment with this provider so time will tell. I did feel listened to and not rushed, two important area for me.

  • Sally takes her time to listen. You never feel like you are being rushed.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.