Locations
Practicing at the following locations:
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Southcoast Health Cancer Center
506 Prospect Street
Fall River, MA 02720P: 508-973-7888
Get Directions 41.7085775 -71.14549339999996
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (13)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Dr. Gonzalez and the entire staff are always professional, compassionate, and supportive.They truly care about their patients.
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It's a great team at South Coast gyn cancer, from surgeon to nurses!
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All did a great job
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The staff in Dr. Gonzalez's office is incredible along with Dr. Gonzalez himself. He is attentive, he is caring, he listens and will spend as long as he has with you to make sure you understand everything that is going on. He is compassionate and one of the best doctors I've ever encountered.
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Everyone is fantastic. I've never been there when the staff hasn't been friendly, supportive, and caring. Dr. Gonzalez is an amazing doctor and [Name] is absolutely wonderful. They truly care about their patients.
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I was made to feel comfortable by everyone I came into contact with. Dr. Gonzalezu00A0listened very well to what I had to say and my concerns. I found this department to be knowledgeable any very caring. I could not have asked for better:
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Wait time was too long. I was there for my appointment 15 minutes ahead of time and waited almost 30 minutes to be seen, to be brought into the room.
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Both Nurse [Name], I hope I have her name correct, and Dr. Gonzalezu00A0were amazing in a difficult situation. Dr. Gonzalezu00A0was able to fit me in last minute and spent a significant amount of time going over everything with me. I felt that he had reviewed my case thoroughly even with barely 24 hour notice. He presented options and scenarios that made sense and were realistic given the circumstances. Nurse [Name] was also amazing, patient, thorough and empathetic. I feel in very capable, competent hands. Thank you!
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The entire nursing staff was excellent with their service to me, and Dr. Rafael Gonzalez' treatment is incredible, very courteous and kind.
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Both the nurse and Dr. Gonzalez were very thorough and very patient. He made me feel like he had all the time in the world for any questions or concerns we had. He was also very thorough in explaining everything that would happen.
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Always on time. Very organized. Nurse and doctor are amazing and always make you feel comfortable and well cared for. So fortunate to have such amazing cancer care in the Southcoast.
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Dr and staff talked to me, explained my recent MRI findings, and plans for going forward. I feel that Doctor and staff we're kind and considerate during my entire exam
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Dr and staff were extremely empathetic and professional.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.