Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    500 Faunce Corner Road Ste 160
    North Dartmouth, MA 02747

    P: 508-973-1230

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.7
4.7
4.7

Patient Comments (39)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Didn't wait long and was treated with respect

  • Phil was excellent. Very knowledgeable and personable. He made sure that I was comfortable with his treatment plan. He really listened to what I had to say.

  • From the front desk to to the Physician I was treated with the upmost respect.

  • Np Phil was all that and then some. Excellent caring professional. I mentioned to my wife when we left that np Phil is who I would like to see again. Great visit.

  • He was very nice and very kind. I just wish I knew what caused my vertigo.

  • They are great

  • You guys call back very quickly you guys are great

  • Diagnosed and prescribed medication to help with my concerns.

  • I have a persistent cough, I called the office to get as n appointment and was able to secure one in a very timely manner.An appropriate prescription was written to take care of my issue.

  • I appreciate being called right back and then given an appointment soon thereafter

  • Able to be seen immediately same day for health concern everyone was very pleasant and very professional everything was explained and did not have to wait long excellent experience

  • First time my son saw Phil. He was great! My son asked to see him again. Great staff!

  • Listened attentively however was on computer typing in most of the time while listening.

  • Phil listened to my concerns and formulated a solid plan to figure out if my problem had a serious underlying cause. I feel really confident in his decisions and will hope my problem resolves soon.

  • Thank you for treating me so fast,and making my problem easy to deal with.

  • The questions asked pertained to the issue. Everything was clearly explained regarding the results. All personnel were really nice and made the atmosphere very pleasant.

  • Easy to get an appt, provider was on time and really listened.

  • The Medical Asst and the NP was very thorough with my concerns. They were both polite, courteous and caring. It is nice to get medical care from knowledgeable and caring associates!!

  • Everyone is welcomingThey listen, non-judgmental

  • Quick to see me and very helpful. Thank you

  • My work schedule changed drastically and you fit me in so I can maintain my health - l really can't thank you enough for working to get me in for my appt.

  • Philip was excellent. Likable. Relatable. Clearly a smart guy and confident provider. Office flow was quick without feeling rushed. Thanks [Name]

  • It would have saved a lot of time and you could have allowed someone in more need to see a physician by just calling in the much needed prescription!

  • My appointment was fast. The NP was considerate , and thorough and concerned I wouldn't change a thing. [Name] [Name]

  • The care providers in this office from Physicians. Physician's Assistance to Technicians and to the person at front desks are always truly caring and accommodating…my only problem is how difficult it is to set up my online SouthCoast on my phone it's problematic and I have an IPHONE so it should not be so difficult otherwise everything is goodu00A0

  • I believe the teller health appointment should or could be scheduled the same day. A patient should not have to wait over 48 hours for a phone call and a 2-3 minute conversation is all that it took to speak, diagnose and treat.I believe teller health is a great alternative to healthcare,but probably a better way to speak to a patient sooner.

  • Mr Pelletier was thorough in questioning my concerns and explained what he felt was causing my concern. He ordered blood work and EKG. He advised to degrease one of the meds and return in 2 weeks to see if I felt better. I would recommend him to others.

  • Phil was an intent listener and offered both empathy and practical advice, including a follow up visit in 30 days. Glad to have met him and look forward to working with him again. A good health care "Partner."

  • I was seen timely.

  • A great blend of personal caring and professional knowledge.

  • Prompt response when I called with concern

  • Little to no wait for telehealth visit. Great staff when it came to booking a quick appointment. Great provider.

  • I had a great experience. I have been with Southcoast for about 30 years now. I moved back to the Cape over 5 years ago, and still come to North Dartmouth because of the great care I get there! Thank you!

  • I needed to give a urine sample. The MA handed me the specimen cup, walked me to the bathroom, and showed me the cubby. She had good professionalism in all other aspects, but didn't give me any wipes - I had to ask, and initially didn't give me any instructions on the procedure to obtain sample. There were no signs posted in bathroom with instructions - these would be extremely helpful

  • No appointment, I waited less than 10 minutes. He was through and careful and made the experience easy. The receptionist was equally kind, informative, helpful and polite. I couldn't believe how fast and easy it all was. I was there for chest X-rays with no appointment. FYI

  • This was the first time with Philip. He was attentive and listened to me

  • All. Good!!

  • provider was concerned and friendly and explained with detail l about this post hospitalization check-in. He brought some comfort to what has been a very strenuous situation.

  • Didn't really get much answers felt like I wasted $30 when it would have just been better to answer through a question thing.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.