Locations
Practicing at the following locations:
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Charlton Memorial Hospital
363 Highland Avenue
Fall River, MA 02720P: 508-679-3131
Get Directions 41.7098056 -71.1458738
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (19)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Overall health care was very good
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For the few times I had to use Charlton Hosp, I have been impressed with their efficiency and helpfulness.In this day and age, I felt the staff knew what they were doing.
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The provider was very thorough. I was taken on time and the appointment went very well.
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They care they listen and explain very well
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Both people who worked on me at this visit were friendly, efficient, knowledgeable and very good at explaining what they were doing and why they were doing it.I was very happy with the way this session worked out and I will tell family and freinds how well everything went.
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The wait time was over 30 minutes.
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Keeping me alive. Thanks
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I was there for pre surgery information and testing. Everyone was kind, understanding and supportive.
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everyone is always friendly and helpful
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Natasha explained every aspect of my procedure point after point with extreme care and slowly so I could understand it all.
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Staff is extremely knowledgeable, engaged, genuinely interested, engaged and caring, very professional and responsive. They asked a lot of questions and provided options for future visits. I arrived at my appointment early and they took me in immediately, ran the tests and met with Natash who did a very thorough job - I was done and out of the office in short order. Keep up the excellent work!
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Never had a pre-procedure visit designed to explain an upcoming procedure and provide an opportunity to ask questions before this. Excellent visit - took time to review and answer all my questions.
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Natasha was an excellent health provider!! She explained everything in full detail and offered me excellent health advice! I was very pleased with her assistance! I would highly recommend her to everyone seeking quality health care!!
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Everyone was exceptional, from registration to lab and xray. The NP was thorough and precise. I commend everyone on the cardiac staff. They acted fast to get me the answers i needed to put me at ease as well as provide an accurate diagnosis, thank you.
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She explained the procedure very well and made sure I understood her answers to my questions. Helped me feel comfortable
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The provider was outstanding
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Natasha really listened to my concerns and helped me understand them.
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Keep up the good workThank you.
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everything was just great.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.