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Urgent Care

Michelle Pacheco, MD

4.7 out of 5 (277 Ratings)



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Please call the office before coming in for your appointment if you are experiencing any of the following symptoms or have been in close contact with a confirmed case of coronavirus (COVID-19) in the past 14 days: fever, chills, or body aches, cough or shortness of breath, fatigue, sore throat, headache, new loss of sense of taste or smell, gastrointestinal symptoms (e.g. nausea, vomiting, diarrhea,) rash or COVID toes (e.g., swollen, discolored toes.)
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About Michelle Pacheco

Dr. Pacheco earned her medical degree from Tufts University School of Medicine in Boston, and completed her internship in general surgery at the University of South Florida in Tampa, Fla. She completed her residency in urology at the University of South Florida.

Dr. Pacheco is trained in laparoscopic surgery including the da Vinci robotic system. She is interested in all aspects of general urology including; incontinence, overactive bladder, kidney stones, genitourinary cancers, erectile dysfunction, and benign prostatic hypertrophy.

She is a member of the American Urologic Association and the Society of Women in Urology.

Dr. Pacheco is a Swansea native and enjoys spending time with her family and young son, traveling and reading. She is especially fond of participating in community events and cultural activities and enjoys the South Coast restaurant scene.


Michelle practices at the following locations:

Southcoast Physicians Group Urology

208 Mill Road Pod D
Fairhaven, MA 02719

P: 508-678-0004

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (65)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Very efficient operation. Dr Pacheco is great and the staff was outstanding.

  • All and all I feel Southcoast tries to make your experience as pleasant as possible. So far I have not had any bad experiences with any one. Especially with the CPA's and the dr's assistants. They call me all the time and keep me updated on the things I need to know. I feel that they really do care. And I would definitely recommend Southcoast to my friends and family.

  • First time seeing this provider. She was friendly and pleasant. She was informed about my issue and proceeded to explain what she was going to do. after the examination was over, she explained her findings and offered to be available if I needed to see her before my next appointment in 2022.

  • Be more concerned with patients medical concerns, other than just the problem they are seeing them for

  • Care, knowledgeable, efficiency and courtesy is important to me and all were provided.

  • Very courteous attendanceAnd the doctors and PAs are all wonderful and professional

  • Personable, easy to understand and recalls easily the few times we have meant.

  • Usually getting in and out is quick. This time showing up 15 minutes earlier for 10am apt. Wasn't seen until 10:30.

  • My doctor's famililarity with my case history makes me feel like I'm her primary patient.

  • Dr.Pacheco was very pleasant and made me feel at ease immediately. She addressed my main concern promptly and with care. Highly recommend her to family and friends.

  • The office was very friendly. I checked in early and was taken in very promptly. The Dr. Was very nice And easy to speak with. She answered all my questions and listened without judgement.

  • Dr. Pacheco is very friendly, personable, and I like her as a doctor.

  • On appointment they should write No Prep Needed.

  • Staff was very helpful and knowledgeableMost of all every one on staff was very pleasant and helpful

  • I find that the service the attention, the information was excellent, and I'm very happy to be part of South Coast.

  • Everyone was pleasant and professional.

  • Everyone was so kind and helpful and really listened to what my issues were

  • I need to go back because I forgot to take a blood test in January which also provides information on my prostrate levels. So the appointment end because I did not take a blood test. But o still paid 30 for a co pay. I think this was unfair

  • Courteous and Thorough.

  • Everyone in the office is top notch. They take the time to talk to you and have a conversation. You don't feel like you're just a number to them. Dr. Pacheco always makes sure you fully understand what is going on and what her plan is going to be moving forward with your health. They are an Awesome Team.

  • I think doctors should see you closer to your appointment time. My time is as important as theirs.

  • Dr. Pacheco took the time to explain my current health situation. Did not feel rushed at all.

  • They are always calm and patients

  • Had a cystoscopy today. Her and the nurse were very kind and professional. Couldn't have went better.

  • My doc is fantastic!! My problem is with one specific southcoast policy. I need a procedure done and wont do it because of your dumb covid test mandated 48 hrs before the procedure. What was the point in getting vaccinated if covid tests are still being mandated by southcoast?! Ridiculous that common sense cant be used here

  • visit was on time and all questions were answered.

  • Every staff person I encounted was extremely pleasant

  • It was my 1st visit to this facility. Staff was excellent. Entrances/location of where to go wasn't very clearly marked on the outside of the building. In pain, I walked to the wrong end of the building.

  • I was Happy with my visit!

  • Everyone was very professional

  • Dr. Pacheco is very nice.

  • Replace the ladies in the reception area. They clearly don't like their jobs and take it out on the patients. All three ladies were rude and very unpleasant. Even though the physician was very informed about my health care, dealing with the cranky ladies made my visit very unpleasant.

  • This should've been a Tele-health appt... it was a waste of my time to get someone to watch my son and go into the office. I explained everything in detail through MyChart. Could've just referred me through telehealth.

  • Very professional kind knowledgeable.made me comfortable

  • Easy online checkin and copay and I waited in the waiting room less then a minute and only 10 mins to see the doctor. She was very nice and explained everything well.

  • Office never gave MD message. I called twice asking for call back. Never heard anything. Finally made my own appt in mychart. First time having an issue with this office but very disappointed.

  • Everyone was very kind from start to finish

  • Explains in detail.

  • I got in and out in under 5 minutes. Took me 45 minutes to get there, but the dr couldn't spare me more than 3 minutes for my $40 co-pay. I will never go back. Worst experience ever. The worst healthcare system I have ever experienced.

  • Short visit to talk about a test that I should have yearly . I LIKE DR PACHECO . Explains herself very well and does listen to questions

  • All was well

  • Everything was great thanks south coast a very good experience Respectivly yours [Name] [Name]

  • I am pleased with the care from Dr. Pacheco

  • I love the treatment and attention given to the patients and if one does not speak fluent English they call to translate I love it

  • I like Michelle Pacheco, she is a great Urolgist

  • The ease of check in, not a long wait.. Excellent provider and staff

  • Everything went well.No complaints

  • Very helpful, can't seem to get around the very high cost of prescriptions.

  • Thanks Dr. Pacheco and the office for putting up with me

  • Dr Pacheco as always caring and attentive and highly recommend her

  • I waited 30 minutes (beyond my appointment time) for the Dr. to come in.

  • Brought me in right away

  • This medical visit was a chit chat, no vitals were take, no medical tests ordered, no examine done. Unfortunately, my new insurance has a large deductible so I imagine this chit chat will cost me plenty. Eventually i will reach the deductible and the bill won't hurt.

  • It's all good

  • everything was done well keep up the good work

  • Compared to providers at other southcoast facilities she is much more knowledgeable and more patient oriented. All southcoast facilities like the urgent care and hospital lack the same kind of staff and staff along the southcoast are not as patient oriented as north and west Massachusetts.

  • Don't need improvement my Doctors are the Best... Thank you my Doctorsu00A0 The Offices are Perfect and I feel Comfortable when I'm thereu00A0

  • Excellent service. Very attentive.

  • Very good

  • At the lab for blood work was not very good. They wanted to do at a late time and I had to fast with no breakfast. See that must be done early. So I called the doctor's office and they fit me in. So the lab and the doctor's office were not on the same page. Alright, they should be addressed. Thank you.

  • I was very pleased with my visit with Dr. Pacheco and the girls set up my future appointments for me and everything is fine.

  • They explained everything, and were attentive afterwards, diagnosed accurately and treated the condition!

  • It was a great bisit

  • Timely, friendly and kind

  • I waited 50 minutes to be seen for an appointment that I had at 2:20 p.m. Not happy about that and was an awfully long time.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.