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Urgent Care

Michelle Pacheco, MD

4.7 out of 5 (256 Ratings)

Specialties:

Urology

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About Michelle Pacheco

Dr. Pacheco earned her medical degree from Tufts University School of Medicine in Boston, and completed her internship in general surgery at the University of South Florida in Tampa, Fla. She completed her residency in urology at the University of South Florida.

Dr. Pacheco is trained in laparoscopic surgery including the da Vinci robotic system. She is interested in all aspects of general urology including; incontinence, overactive bladder, kidney stones, genitourinary cancers, erectile dysfunction, and benign prostatic hypertrophy.

She is a member of the American Urologic Association and the Society of Women in Urology.

Dr. Pacheco is a Swansea native and enjoys spending time with her family and young son, traveling and reading. She is especially fond of participating in community events and cultural activities and enjoys the South Coast restaurant scene.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Urology

    208 Mill Road 2nd Floor
    Fairhaven, MA 02719

    P: 508-678-0004

    Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (50)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I'm always treated with the utmost respect. I would recommend my friends and family. I've been with the same provider for quite some time now and would not trade for any other.

  • She's very nice and she listens to what you have to say and explains I like her as my doctor

  • Dr Pacheco was just a Great Doctor, you have a Gem in her!

  • Efficient, thoughtful care.

  • The Office and facility are orderly and quiet. The staff is positive and explains things well.

  • Very personable the whole staff.

  • Explained the procedure in a way that was easy to understand.Compassionate and caring

  • Everything was fine but I waited 30 minutes in the exam room for a 90 second appointment

  • Excellent staff all around. Thanks.

  • The procedure was explained clearly, and the medical assistant [Name] was wonderful. I recommend giving patients a towel instead of a box of tissues to clean up after.

  • Staff was welcoming and professional .

  • Dr Pacheco is the best!!

  • The doctor,Michele Pacheco, was very thorough, made several recommendations and explained complicated medical issues in a way that my wife and I could understand.

  • Dr. Pacheco is by far the best most passionate doctor I have come across in my lifetime! I have always been turned away or rejected by others doctors but Dr Pacheco has always been there for me. I would like to nominate Dr Pacheco as best southcoast doctor of the year.

  • Poor experience with provider.

  • The doctor was professional and courteous.

  • Dr. Pacheco is always informative & compassionate & very knowledgeable that is why I make the trip to Fairhaven from Somerset to visit her office.

  • A Perfect Visit

  • My experience with this urology facility has always been great, have the greatest amount of confidence in them.

  • The nurse, as well as Dr Pacheco, were very professional and friendly. They kept me informed, during every step of the procedure. I would highly recommend them.

  • Provider didn't even come over to introduce herself, went right to the computer said her name with her back to me. I felt like the procedure was rushed so she could get on to the next person. Not very personable.

  • I told her to do what was best for me She did And provided answers to my situation

  • dr pacheco listens closely and explains everything to me clearly. great doctor/person.

  • I always feel comfortable coming here, dr pacheco is very nice, easy to talk to and has helped me alot with my bladder problem.

  • On time. Polite. Kind caring listening positive funny intelligent

  • As usual all went well and I was treated withrespect.

  • Do not let the patient wait, to long

  • No improvements necessary!

  • I'm very appreciative of the care I've received from Dr. Pacheco and her team. Thank you!

  • good staff always

  • Everything was well, thank you very much.

  • She just knows her stuff and doesn't takes the time to listen and address your concerns. One of the best doctors I've ever seen

  • Dr. Pacheco made me feel comfortable from the moment she entered the exam room. The receptionist when I entered floor 2 was super nice. I waited less than 5 minutes to be called in to my appointment. I wish I could remember the name of her medical assistant because she was also so nice. I made a CT scan and follow up appointment with dr. Pacheco's receptionist and again was blown away by the kindness of each staff member. It was a quick and easy visit with A+ treatment!

  • Dr. Pacheco was caring, and professional, and all the staff members were kind, and helpful to me, and Dr. Pacheco always listens to what I have to say. Thank you.

  • All handled with efficiency.

  • The care provider was fine but she recommended PT and sent me out to the receptionist to set it up. The receptionist informed me that it would be a 9 month wait to get the PT that the Dr had just recommended. It seems a bit ridiculous to prescribe something you know your patient cannot have.

  • Patient friendly, listened !

  • This provider was a wonderful doctor to me and talked to. She talked to me with words I could understand, and what I didn't, she made sure that I did. The facility was immaculately cleaned. I've never seen a facility amazing as that one. She took her time. She asked me questions and asked if I had any, which is very important to people in the elderly age that I'm in. It's very important that we understand and they don't rush us out, and she didn't. She was amazing, and I would recommend her and this facility to anyone.

  • Only had one negative encounter. Receptionist was very abrupt and rude to my primary health care provider when he called to provide the NPI number. He called me directly to voice his frustration and say how unprofessional the interaction was. All other staff members were wonderful. Dr Pacheco earned my respect

  • Very efficient pleasant and knowledgeable. I got the information I needed and medication to treat the problem. And there will be follow up. Very pleased!

  • From start to finish Dr Pacheco always looked out for my best interest .

  • The provider was in and out in 5 minutes, okay? The appointment supposed to be for 20 minutes a day, even take my blood pressure or wait. And also they didn't look at my medical history. For instance, they prescribe medication that makes me constipated when I'm on medication to stop constipation. And didn't even listen to my issues. They just assume things.

  • The whole staff is always pleasant and helpful.

  • Dr. Pacheco is great. I feel comfortable and able to talk to her. Not true about all my doctors.

  • This doctor is amazing. I was referred to her by my daughter who had had her for surgery. I end up needing surgery. She put me in right away. She did an excellent job. I end up having good news from the surgery. She's doing a little follow up, and then I should be alright. But anytime I need her, I we just call, and she takes me right in. She is fantastic. She is a 10+ in my books, and I would refer her to anybody that needs a urologist. Thank you.

  • I'm greatly appreciative of Dr. Pacheco. She really understand my condition and she has always treated me with respect and dignity. I think she is a great surgeon. The procedure that she performed on me was a total success and she has been right on it. I'm glad that i found her and God bless her.

  • Provider and medical staff are highly professional, in their care of patience's needs . I'm extremely impressed and appreciative of the care I have received from Dr.Pacheco, She-tested,researched and provided the appropriate treatment to a Painful ,and debilitating ,medical issue , That others treated with a cookie cutter Diagnosis and treatment ! Sincere appreciation for Dr.Pacheco and her staff ! I would highly recommend her to family and friends

  • It was a very satisfactory visit everything went pretty well. So I would like to come in South Coast in this staff in the system processing patients in a timely manner. Thank you. Bye.

  • My only concern was the appearance of about 30 minutes after the appointment ,The Doctor showed up.Otherwise all professionals and the Doctor wereexcellent!

  • The staff always makes me feel at ease and safe during my exam. Very professional, knowledgeable and courteous.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.