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Urgent Care

Michelle Pacheco, MD

4.7 out of 5 (292 Ratings)

Specialties:

Urology

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About Michelle Pacheco

Dr. Pacheco earned her medical degree from Tufts University School of Medicine in Boston, and completed her internship in general surgery at the University of South Florida in Tampa, Fla. She completed her residency in urology at the University of South Florida.

Dr. Pacheco is trained in laparoscopic surgery including the da Vinci robotic system. She is interested in all aspects of general urology including; incontinence, overactive bladder, kidney stones, genitourinary cancers, erectile dysfunction, and benign prostatic hypertrophy.

She is a member of the American Urologic Association and the Society of Women in Urology.

Dr. Pacheco is a Swansea native and enjoys spending time with her family and young son, traveling and reading. She is especially fond of participating in community events and cultural activities and enjoys the South Coast restaurant scene.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Urology

    208 Mill Road 2nd Floor
    Fairhaven, MA 02719

    P: 508-678-0004

    Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (47)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr Pacheco is an excellent communicator! She had a plan for my health going forward and discussed it with me in detail.

  • I didn't have to wait long to see Dr. Pacheco, she asked me if I have any questions or concerns, I didn't have any problems checking out, was able to make my next appointment, that fit in to schedule.

  • I can not say enough good about Southcoast Heath. I trust my life (literally) to them in a very comfortable way.

  • I was treated very politely by everyone that I dealt with. The facility was immaculate, and the staff was very friendly.

  • The wait time was fantastic. I barely had time to sit down before I was called into the exam room. Fastest I've ever been seen anywhere.

  • Great facility and people. I was seen 40 minutes post appt time. This is now normal for this office.

  • Appointment was on time. Very friendly and informative provider and nurse. I left with all the information I needed

  • Had a good experience. The Dr. Explained everything.

  • Waited over half an hour from my appointments time.

  • The team is awesome caring for my needs. Very loving and makes feel I'm in good hands. Thank you for all you have done for me. [Name]

  • I've always had good service and things were explained and nobody made me feelu00A0stupid asking questions.

  • Dr. Pacheco is very thorough and is an excellent physician.

  • Everyone is promp, helpful, friendly and kind

  • It was fine!

  • Everything was fine except I was sitting in the room for 45 minutes late & I was on a tight schedule. But all the staff was very polite.

  • Everyone did very well. I am very happy with everyone. Keep up the good work.?Regards [Name]

  • Dr. Pacheco is very knowledgable, professional and courteous. She ordered lab tests for me and immediately prescribed medication.

  • Very knowledgeable and responsive to concerns

  • The doctor saw me on short notice (less than 24 hours) and is going to set up several appointments

  • Good service, fast, efficient

  • Everything was well done ,though I did have a reaction to the procedure.

  • Waiting over an hour to see the specialist sometimes can be a little annoying, but she is an excellent doctor

  • It was my first time appointment In this office. I wait half hour more the time expected to attend me. Despite that, I liked the office and the service and I don't have too much to complain.

  • All was fine, no wait time this time which was nice. Very comfortable with Michelle Pacheco for any urological care I may need.

  • Dr Pacheco is more than willing to provide me with any treatments that I would like to try to improve my symptoms.

  • This Dr. Explains everything thoroughly and I am glad she is my urologist. She talks about care in the long term, how she will manage my care in terms of tests, what she is looking for in terms of bladder health etc...very happy with my care. I feel reassured.

  • First visit with Dr Pacheco. Dr Pacheco had reviewed and was well informed regarding my visit to Toby Hospital ER; she explained what occurred in detail and that was very helpful. Have a follow up appointment in six months.

  • Saw me in timely manner

  • Did well

  • As a first time visit it was very good

  • She explains everything very well. I recommend her also I'm having my wife see Dr. Pacheco.

  • Everything was fine except waiting in the office for 30 minutes.

  • This urologist is excellent with my circumstances and is willing to try other options before the last outcome. She's excellent.

  • Dr. Pacheco is a very professional, knowledgeable person and answered every question I had about my brother in the appropriate way and gave me accurate information. She's an exceptional physician. Thank you.

  • Explain the situation very well

  • I was left in the examining room prepared for a cystoscopy. I was lying on my back without underwear with a paper sheet over my body. The staff who prepared me for the position, took me early and so I was left, waiting a total of 10 to 15 minutes in that very awkward and uncomfortable position. It is also a little demeaning to be like that.

  • Respectful, courteous, attentive and very understanding.....

  • Listened andu00A0gave feedback. Suggested treatment option which was scheduled.

  • Dr. Pacheco and her staff were amazing as always. They answered any questions I needed answered. If I didn't understand something, she took the time to explain it to me and use words that I could understand, which is hard for elderly people, but she was amazing and she asked me if I had any other concerns. The staff was great. The facility was absolutely amazingly clean. Everything was great, always has been, and I would recommend her and the facility to anyone.

  • ive been seeing dr pacheco almost 4-5 years now and shes a very easy dr to get along with and any questions i have she always answers to the best of her knowledge. shes done a few procedures on me and ive never doubted her as a urologist because of her my symptoms are getting better

  • I waited in the exam room for 1 hour before the doctor came in. I was not happy.

  • While it's never pleasant to have to go to doctor it is always a pleasant experience interacting with the staff at urology.

  • Dr. Pacheco and her staff are caring and professional.

  • The provider was well informed, the place was neat and tidy, and the staff were friendly. The provider is looking more into my issue I'm not just being blown off like some providers do.

  • Dr. Pacheco has always been thorough and easy to understand. It seems we are in a relatively stable place with my care and I appreciate the careful follow up.

  • Dr Pacheco was great all good!!

  • They are doing very well and they are very kind to me

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.