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Urgent Care

Michelle Pacheco, MD

4.6 out of 5 (371 Ratings)

Specialties:

Urology

About Michelle Pacheco

Dr. Pacheco earned her medical degree from Tufts University School of Medicine in Boston, and completed her internship in general surgery at the University of South Florida in Tampa, Fla. She completed her residency in urology at the University of South Florida.

Dr. Pacheco is trained in laparoscopic surgery including the da Vinci robotic system. She is interested in all aspects of general urology including; incontinence, overactive bladder, kidney stones, genitourinary cancers, erectile dysfunction, and benign prostatic hypertrophy.

She is a member of the American Urologic Association and the Society of Women in Urology.

Dr. Pacheco is a Swansea native and enjoys spending time with her family and young son, traveling and reading. She is especially fond of participating in community events and cultural activities and enjoys the South Coast restaurant scene.

Locations

Michelle practices at the following locations:

Southcoast Physicians Group Urology

208 Mill Road Pod D
Fairhaven, MA 02719

P: 508-678-0004

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Helpfulness of clerks and receptionists
4.6
4.7
4.7
4.4

Patient Comments (44)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • My appointment was via teleconference, and my phone kick me off the video. The doctor finished the appointment via telephone. The office called to schedule my next appointment in September, which I hope will be in person.

  • Dr. Pacheco listens pays attention and it's very courteous to speak with. I would I would recommend her to anybody.

  • Visit was by phone due to coron-19 virus

  • Very thorough and the staff calling to check me as well as the physician were great!

  • Everything went very well.

  • Nice Doctor, listens, very knowledgeable

  • Considering the difficult situation now this was the best anyone could do!

  • Everyone I had contact with was friendly and welcoming. This was my first visit with Dr. Michelle Pacheco. I was favorably impressed and I left very confident in her capability, knowledge and recommended next steps.

  • This was a telephone conference. Doctor's appointment due to the covid-19 academic but everything went well. I like Michelle Pacheco very much.

  • Thank you for accommodating a phone appointment during this time.

  • My appointment was scheduled for 9:50 AM. Received a call from office to complete registration around 9:15 AM, and was told doctor would call about 9:50 AM. Called office at 10:26 AM because I still hadn't received call for my appointment. I was told the doctor was seeing patients and would be calling as soon as she had a chance, I told her I scheduled the appointment for this time period because I had to go to work. She then said would you like to reschedule, no I want my appointment to be the time it was scheduled for. Had I known that I would have received better service in office I would have gone into office, but I wasn't given that option. The doctor finally called about an hour after my appointment time. How do you think you can improve things?

  • They were so kind and friendly

  • My teleconference was for 9:50AM and I did not speak to the Doctor until 10:30AM.

  • Excellent and highly professional care. Very informative.

  • Got rid of my kidney stone and all the pain

  • MD Pacheco and medical secretary and nurses all went above and beyond

  • I was very pleased.Dr Pacheco was prompt and made me feel comfortable.

  • Was knowledgeable courteous friendly. I felt very confident and the services I was listened to. I was given treatment. I'm fine and just appreciate everything that was done for me.

  • I feel they did everything well I have no complaints to add

  • Need to take a little more time to answer questions and explain. Just a little too hurried.

  • Very nice office. The assistant was very cheerful and upbeat. Dr. Pacheco was very professional and also very nice. She explained the testing very nicely.

  • I felt quite calm in the office, and I thought they were very nice.

  • Thank you for the good experience I have always had in visiting Southcoast Urology.

  • I just don’t like waiting a long time in a room, due to small rooms with no windows .....

  • They did everything well

  • just keep doing what you do, being in southcoast is great, all the doctors have all your information right in the examination room is good

  • Well, she was very, very eager to listen to me and give me healthy feedback and have a lot of understanding. But mostly she was able to listen extremely well where she would be able to answer me and she will be getting my medical records of my, my status of my illness and get back to me. So all in well I would say she was a 10 in listening and I would say a 10 in giving me information that was easy to understand and knowledgeable.

  • I was very pleased with Dr. Michelle Pacheco. She took her time explaining and answering all the questions I had for her. I would recommend her to anyone.

  • Once inside waiting for care; if the wait time is unusually long, we, as patients, should be updated.

  • Almost an hour wait but Dr. did thank me for my patience.

  • On more than one occasion the office staff ( not out at reception) have denied or doubted that they have made mistakes in ordering medications for the patient, or cooperating in relaying info to the Dr that has had a direct bearing on treatment decisions.

  • Everything was great . Thank you so much .

  • I am extremely pleased with and grateful to my wonderful urologist, Dr. Michelle Pacheco. She is knowledgable, attentive, as well as helpful and supportive. Thank you.

  • Dr. Pacheco was very thorough and extremely thoughtful. It was my first time visiting with her and I was very impressed.

  • All aspects of the process were quick and simple.

  • Seen on time. Dr. Pacheco put me at ease and answered all my questions.

  • Prompt visit

  • My wait time to see the doctor was minimal and she was very pleasant

  • Dr Pacheco is a brilliant urologist who is kind and compassionate! This was a follow up to my surgery and she answered all my questions and gets an A+

  • Very professional, informative and caring staff. Answered all my questions accurately.

  • Very nice doctor andstaff helpful

  • I greatly appreciate the adherence to my appointment time, occasionally even ahead of time.

  • HI! I had good experience,the nurse,Doctor and all was very professional, responsable and polite.Thank you very much

  • Everyone I can into contact with were polite and patient.

  • Dr Pacheco was very knowledgeable and engaged in my issues and she was patient

  • My appointment was on time. Dr. Pacheco looked up my file before she came into see me. Nothing to complain about.

  • I was quite a bit early for my appointment and they took right away.

  • Dr Pacheco is a very caring person. She is very pleasant, and very knowledgeable.

  • Very good and professional

  • All pleasant and knowledgeable.

  • The facility itself is a little large and spread out, and the directions are not well marked, making it a little confusing trying to get to your provider in a timely manner. However, that being said, they were excellent. They were right on time, and I feel like she answered all of my questions.

  • Very nice and helpful

  • First visit to DR PACHECO was very positive. She is a very good listener and it was appreciated.

  • There is nothing needed to improve the quality of care that I have received with Dr. Michelle Pacheco. I have received excellent exceptional care from her and she has gone above and beyond and I would highly recommend her to anyone. Thank you.

  • Dr. Pacheco and staff are excellent health care providers

  • Ever thing was great as it was a short visit

  • I liked how they explained me about the situation of the bladder, about the danger that could happen. Thank God and the doctors everything went well.

  • Everyone was kind, caring and polite.

  • my doctor is very nice and helpful

  • entire visit was professional.eased through with no problems !!

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Helpfulness of Clerks & Receptionists, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.