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Urgent Care

Michelle Pacheco, MD

4.7 out of 5 (263 Ratings)



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About Michelle Pacheco

Dr. Pacheco earned her medical degree from Tufts University School of Medicine in Boston, and completed her internship in general surgery at the University of South Florida in Tampa, Fla. She completed her residency in urology at the University of South Florida.

Dr. Pacheco is trained in laparoscopic surgery including the da Vinci robotic system. She is interested in all aspects of general urology including; incontinence, overactive bladder, kidney stones, genitourinary cancers, erectile dysfunction, and benign prostatic hypertrophy.

She is a member of the American Urologic Association and the Society of Women in Urology.

Dr. Pacheco is a Swansea native and enjoys spending time with her family and young son, traveling and reading. She is especially fond of participating in community events and cultural activities and enjoys the South Coast restaurant scene.


Practicing at the following locations:

Southcoast Physicians Group Urology

208 Mill Road 2nd Floor
Fairhaven, MA 02719

P: 508-678-0004

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (53)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Doctor's knowledge and manner put me at ease. I left the office with the possibilities of getting better!

  • very professional. listened to my needs

  • Professional demeanor and listened to my questions.

  • Sign in was great. The whole system is wonderful.

  • My appointment was quick and efficient. Dr. Pacheco was friendly, to the point and easy to talk to. The medical assistant and check out PAR were both friendly and pleasant. However, I really wish telehealth was available especially for follow ups like this. To go in and take time out of work to talk for 5 minutes, at most, is inconvenient. Also, not specific to this appointment but, every time I call this office, no one answers and it goes to voicemail.

  • They were very nice to me when I was there very kind.

  • Easy to get appointment and listens to my issues!

  • Ohh, hi, when I went in the assistant came out and got me, and while the door was open and there was other patients around she asked me if I could give a urine sample, and I thought it was a little embarrassing and I ended up not even needing to do that, so maybe wait til the door shut and then I'm in one of the rooms to ask me that question. That's all.

  • I would recommend Michelle. She was very good.

  • Listened

  • The experience went very well as always. Dr. Pacheco is top notch!

  • Very professional manner by all staff members I encountered. Physician was familiar with my health history which was very reassuring . All staff members listened carefully to my questions and responses. I feel very confident with this practice as a new patient.

  • Dr. Pacheco listens to my... my questions, answers them in an under, you know, in a way that I can understand. She's very patient. She's courteous, and yet she's prompt. I don't ever have to wait for her. I would recommend her to anyone and she is... I have complete confidence in her. Thank you.

  • Always intentative, informative and listens to your concerns.

  • I was treated very well at South Coast. I was treated with respect, and the medics took the time to explain procedures and conditions with me.

  • Very kind and caring. Kept me informed.

  • Everything went well. No change.

  • Always very informative, helpful nursing staff and super fast service…. Hardly any wait time.

  • Everything went well.

  • My first time visit was short and not t very informative. My visit was only about 15 minutes.

  • Check in was easy (with a human, much appreciated) when I approached the Dr.'s office it seemed they were waiting for me. A very comfortable visit.

  • Southcoast Health and it's people are a chase act. It is top drawer medicine and efficient compassionate care.

  • Attentive, knowledgeable. I felt comfortable

  • Dr. Pacheco is a great doctor. She listens well and provided me with a variety of options to determine what is going on and how to resolve some other concerns I have.

  • Seen in a timely manner. Never felt rushed. All questions answered and everything explained as needed

  • I had a good first experience

  • I had a short appointment , I was there maybe 95 seconds but waited an hour to be seen .

  • Dr Pacheco and her staff are extremely knowledgeable, polite, helpful and caring. She has always been able too address any issues I have and resolve them.

  • Everything went very well, except I thought that I waited a while longer than I should have.

  • Kind, understanding, knowledgeable.

  • Everyone was really good at their job, quite polite, and it was a good experience. Everybody knew what was going on. Thank you.

  • All very well.

  • like always everything''

  • Nice facility; good doctors and staff.

  • Best medical visit in my 60 years. No waiting. Everyone kind and respectful. Fast in and out. Amazing all the way around. Love the on-site X-ray lab too. Astounding visit.

  • very pleased with service.

  • The only thing that could be improved is the time waiting in the in the waiting room, not outside the waiting room, but actually in the in the patients waiting room. I really had to wait. Almost over half an hour for the doctor to come in. That's it. Thank you.

  • All the treatment is always excellent. I am very grateful.

  • I was turned away with very little care about what was affecting my personal life with no physical evaluation nor concern about how my problem affects my life and mental health

  • I love that Dr. Pacheco took action to get some resolution. My other specialists have not done that. I felt heard.

  • Hi. Whenever I'm seen at Dr. Pacheco's office, I'm always treated very well. She answers my questions and everything is fine there. They always are very good about making my appointments. Thank you.

  • All good

  • Dr. Pacheco appeared knowledgeable about my incontinence issues. She has provided me with a new medication and will do a follow up evaluation in January.

  • I was really disappointed in the 30 minute wait that I had today. Unusual, this hasn't happened before and I'm hoping this is a one time only.

  • They did everything very well

  • My appointment was right on time. The urologist explained my surgery in a way which was easy to understand. I left feeling very positive for the future.

  • Everyone in the office was really pleasant and helpful. The doctor was awesome and helped me understand everything I had concerns with

  • Everyone that works there in my opinion has been very courteous and professional. Dr. Pacheco is very professional and easy to talk to. I recommend my friends to her.

  • Appointment felt rushed and impersonal. Maybe it was just another day at the "office" for the staff but it's not for their patients. Secretary at check out area very abrupt and unprofessional. Physician was nice….

  • The office was clean, the staff was kind and courteous, and things were explained carefully

  • my experience was as if I was talking to a learner!!!

  • The doctor is great!! The front office staff, however, could use some work on their customer service skills and phone etiquette.

  • My visit was wonderful. Seen quickly, everyone was very pleasant. Doctor listened and gave clear explanations-even drew on a pad with a model of the GU system. She also gave me hope that if my symptoms returned and persisted, there was an alternative for me. Highly recommend.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.