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Urgent Care

Michelle Pacheco, MD

4.8 out of 5 (278 Ratings)

Specialties:

Urology

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Please Read regarding COVID-19

The Department of Public Health requires patients, visitors, and employees to wear face masks within the healthcare setting. Please wear a mask to your upcoming appointment. We will contact you by text or phone prior to your appointment to ask you about any COVID-19 symptoms you may be experiencing. Please complete our screening questions prior to your appointment.

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About Michelle Pacheco

Dr. Pacheco earned her medical degree from Tufts University School of Medicine in Boston, and completed her internship in general surgery at the University of South Florida in Tampa, Fla. She completed her residency in urology at the University of South Florida.

Dr. Pacheco is trained in laparoscopic surgery including the da Vinci robotic system. She is interested in all aspects of general urology including; incontinence, overactive bladder, kidney stones, genitourinary cancers, erectile dysfunction, and benign prostatic hypertrophy.

She is a member of the American Urologic Association and the Society of Women in Urology.

Dr. Pacheco is a Swansea native and enjoys spending time with her family and young son, traveling and reading. She is especially fond of participating in community events and cultural activities and enjoys the South Coast restaurant scene.

Locations

Practicing at the following locations:

Southcoast Physicians Group Urology

208 Mill Road Pod D
Fairhaven, MA 02719

P: 508-678-0004

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (54)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr Pacheco and her staff are extremely knowledgeable, polite, helpful and caring. She has always been able too address any issues I have and resolve them.

  • Everything went very well, except I thought that I waited a while longer than I should have.

  • Kind, understanding, knowledgeable.

  • Everyone was really good at their job, quite polite, and it was a good experience. Everybody knew what was going on. Thank you.

  • All very well.

  • like always everything''

  • Nice facility; good doctors and staff.

  • Best medical visit in my 60 years. No waiting. Everyone kind and respectful. Fast in and out. Amazing all the way around. Love the on-site X-ray lab too. Astounding visit.

  • very pleased with service.

  • The only thing that could be improved is the time waiting in the in the waiting room, not outside the waiting room, but actually in the in the patients waiting room. I really had to wait. Almost over half an hour for the doctor to come in. That's it. Thank you.

  • All the treatment is always excellent. I am very grateful.

  • I was turned away with very little care about what was affecting my personal life with no physical evaluation nor concern about how my problem affects my life and mental health

  • I love that Dr. Pacheco took action to get some resolution. My other specialists have not done that. I felt heard.

  • Hi. Whenever I'm seen at Dr. Pacheco's office, I'm always treated very well. She answers my questions and everything is fine there. They always are very good about making my appointments. Thank you.

  • All good

  • Dr. Pacheco appeared knowledgeable about my incontinence issues. She has provided me with a new medication and will do a follow up evaluation in January.

  • I was really disappointed in the 30 minute wait that I had today. Unusual, this hasn't happened before and I'm hoping this is a one time only.

  • They did everything very well

  • My appointment was right on time. The urologist explained my surgery in a way which was easy to understand. I left feeling very positive for the future.

  • Everyone in the office was really pleasant and helpful. The doctor was awesome and helped me understand everything I had concerns with

  • Everyone that works there in my opinion has been very courteous and professional. Dr. Pacheco is very professional and easy to talk to. I recommend my friends to her.

  • Appointment felt rushed and impersonal. Maybe it was just another day at the "office" for the staff but it's not for their patients. Secretary at check out area very abrupt and unprofessional. Physician was nice….

  • The office was clean, the staff was kind and courteous, and things were explained carefully

  • my experience was as if I was talking to a learner!!!

  • The doctor is great!! The front office staff, however, could use some work on their customer service skills and phone etiquette.

  • My visit was wonderful. Seen quickly, everyone was very pleasant. Doctor listened and gave clear explanations-even drew on a pad with a model of the GU system. She also gave me hope that if my symptoms returned and persisted, there was an alternative for me. Highly recommend.

  • Yes, this is [Name] Panerelli. My only comment or recommendation would be that the doctor pays a little bit more attention to the specific details that you have laid out during the visit and address is each one of them. Not just the ones, they feel need to be addressed, but all of them. Other than that, the experience was very helpful and my hat goes off to all of the wonderful folks of the medical staff that do so much to help others. Thank you.

  • Made me feel comfortable with my progress ten days after my procedure .

  • She's a wonderful practitioner.

  • 'This was my first visit with this providerI was happy with the vislt

  • Very efficient operation. Dr Pacheco is great and the staff was outstanding.

  • All and all I feel Southcoast tries to make your experience as pleasant as possible. So far I have not had any bad experiences with any one. Especially with the CPA's and the dr's assistants. They call me all the time and keep me updated on the things I need to know. I feel that they really do care. And I would definitely recommend Southcoast to my friends and family.

  • First time seeing this provider. She was friendly and pleasant. She was informed about my issue and proceeded to explain what she was going to do. after the examination was over, she explained her findings and offered to be available if I needed to see her before my next appointment in 2022.

  • Be more concerned with patients medical concerns, other than just the problem they are seeing them for

  • Care, knowledgeable, efficiency and courtesy is important to me and all were provided.

  • Very courteous attendanceAnd the doctors and PAs are all wonderful and professional

  • Personable, easy to understand and recalls easily the few times we have meant.

  • Usually getting in and out is quick. This time showing up 15 minutes earlier for 10am apt. Wasn't seen until 10:30.

  • My doctor's famililarity with my case history makes me feel like I'm her primary patient.

  • Dr.Pacheco was very pleasant and made me feel at ease immediately. She addressed my main concern promptly and with care. Highly recommend her to family and friends.

  • The office was very friendly. I checked in early and was taken in very promptly. The Dr. Was very nice And easy to speak with. She answered all my questions and listened without judgement.

  • Dr. Pacheco is very friendly, personable, and I like her as a doctor.

  • On appointment they should write No Prep Needed.

  • Staff was very helpful and knowledgeableMost of all every one on staff was very pleasant and helpful

  • I find that the service the attention, the information was excellent, and I'm very happy to be part of South Coast.

  • Everyone was pleasant and professional.

  • Everyone was so kind and helpful and really listened to what my issues were

  • I need to go back because I forgot to take a blood test in January which also provides information on my prostrate levels. So the appointment end because I did not take a blood test. But o still paid 30 for a co pay. I think this was unfair

  • Courteous and Thorough.

  • Everyone in the office is top notch. They take the time to talk to you and have a conversation. You don't feel like you're just a number to them. Dr. Pacheco always makes sure you fully understand what is going on and what her plan is going to be moving forward with your health. They are an Awesome Team.

  • I think doctors should see you closer to your appointment time. My time is as important as theirs.

  • Dr. Pacheco took the time to explain my current health situation. Did not feel rushed at all.

  • They are always calm and patients

  • Had a cystoscopy today. Her and the nurse were very kind and professional. Couldn't have went better.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.