Southcoast

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Urgent Care

Locations

Practicing at the following locations:

Southcoast Physicians Group Urology

208 Mill Road Pod D
Fairhaven, MA 02719

P: 508-678-0004

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.7
5

Patient Comments (14)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Everyone was friendly and informative.

  • I was seen on a timely basis and the provider was friendly and experienced.

  • Everyone was kind and courteous and the Doctor did a great job in helping me so far

  • Always very professional, easy to talk to

  • Elevator was not working. Had to try stairs, my wife with a bad knee and me with breathing issues. Got to top of stairs and door locked had to go back down. No one at desk had to go to window and they called our provider. They came down to get us but had to try to climb stairs again!!! After appointment elevator was working. My wife was afraid we would get stuck in there. Why was no one at desk?

  • Very attentive and knowledgeable in their field. Very easy to talk to. Great doctor.

  • all is well, just appointments are in a short time slot, so all is somewhat rushed. not really fault of provider just many patients to deal with.

  • My doctor and nurse are doing great with me and I'm looking forward to seeing them again

  • Everything

  • Yeah, this was really, this is my first appointment with Dr. Gerlach . And I was really impressed with him. I like him a lot and I would recommend anybody to whole night. It was very professional, very friendly, and he was a good experience. He explained everything to me very slowly and Dr. Valentin at the(INAUDIBLE) recommended in. And I'm happy she did. So everything was very, very good. Thank you.

  • He was very informative and went over everything that was necessary.

  • The only benefit covid gave us was timely appointments let's hope after this pandemic's long gone these timely appointments stay the same.

  • The office was clean and Michael was very polite, as usual. He listens to what I tell him. Great guy!

  • No issues, great experience

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.