Southcoast

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Urgent Care

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Urology

    208 Mill Road 2nd Floor
    Fairhaven, MA 02719

    P: 508-678-0004

    Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.9
4.8
5

Patient Comments (25)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • A+ visit

  • Better.

  • Attentive, knowledgeable and personable

  • I appreciated that I was asked if a student could be present at the visit.

  • the dr was engaging and quickly assessed my ability to comprehend and lucidly discuss a diagnosis and treatment options. I found that experience helpful.

  • When I enter the office, I felt very comfortable. They made me very comfortable, they listen to me, they will alert, they paid attention, they gave me some alternatives and he was very helpful, he help with us scheduling my appointment for my procedure, everything he told me came to tuition because when I got home, I received from calls doing the scheduling. So you made things very seamless and that takes a lot of pressure off me and I appreciate that. Thank you.

  • My provider was a great. The survey coming at 7:16 on a Saturday night made me nervous because I felt something was wrong.

  • Excellent

  • Every visit I've had had always been professional and extremely courteous.

  • The entry processing was very professional. The Doctor took the time to look at my previous medical history and asked me enough questions to make a fair diagnosis. Thank you again for your professional services. [Name]

  • Explained what was about to happen in a clear and understandable way. Listened toMy questions

  • Dr. Looked for lowest price pharmacy .Saved me over 200 dollars Thanks Dr.

  • My provider was very attentive and receptive to my needs. I felt very comfortable explaining my health needs and was very informative with recommendations.

  • Dr Michael Gerlach very good doctor. He listens to you and any questions you may have. He answers them and makes sure he's clear and you understand him.

  • Michael Gerlach did an exceptional job. He provided the information on the bladder scanning, explained things very thoroughly, and had a wonderful bed side manner, and I'd rate 10 for the service that Michael Gerlach would presented and I'm certain that he seems to be a success in the physician assistant role and I look at him as certainly capable of becoming an MD.

  • Dr Gerlach was extremely friendly and thoughtful with his approach and made sure I left without any unanswered questions. The first doctor I've seen in years that seemed to want to actually help me get better.

  • Polite courteous great eye contact supportive

  • Very good doctor and he attends me quickly. Thank you and the nurses are good.

  • Não sei escrever em inglês- fiquei satisfeito com o atendimento; obrigado

  • Dr listened to my needs and wants in this visit, and set up apt on timely manner

  • helping me to know whats out there to control my life

  • didn't wait long in the waiting room, PA did a good job explaining my situation.

  • I was very impressed at the promptness of my appt and the dr's entrance to my appt

  • Everyone was polite, courteous , professional and friendly.

  • Dr Gerlach was terrificAppreciate his time

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.