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Locations

Practicing at the following locations:

Southcoast Physicians Group Ears, Nose & Throat (ENT)

299 Faunce Corner Rd
North Dartmouth, MA 02747

P: 508-995-0700

Get Directions 41.6600388 -70.98966899999999

Southcoast Physicians Group Ears, Nose & Throat (ENT)

191 Bedford St
Fall River, MA 02720

P: 508-995-0700

Get Directions 41.7010292 -71.15195069999999

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (32)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The provider was very attentive, patient and knowledgeable. Check in should be lot easier and the Check in staff should be more friendly and attentive.

  • They clean the wax out of my ears every year. Do a good job, I'm happy.

  • Melissa Carrette has always treated me with courtesy and patience. Dr. Carrette explains things well and is at all times professional.

  • I was very pleased no need for any improvement

  • Took care of my problem quickly and effectively

  • This was my first appointment with this practice to diagnose silent reflux. NP Carrette explained what it was, how certain foods could make it worse, and how we could treat the condition. She answered my questions and concerns. I was concerned that omeprazole would interact with my other meds. She reassured me that there were two safeguards to check. The office gave me a diet sheet with common problem foods. NP Carrette is a good educator as well as practioner. Very satisfied with app.

  • Very nice experience w Melissa taking care of ear issue. Caring, thoughtful, and highly aware of situation, etc.

  • Melissa was very attentive to my needs and very helpful with my situation. She is very professional, understanding and very easy to talk with.

  • There is no reason for this office to ask me if I have been Vaccinated. This is a direct Violation of my Hyppa law rights. This not only happens at that office it also happens at the Fairhaven office something needs to be done and done immediately before a lawsuit is filed.

  • Very understanding and polite

  • On time and very thorough

  • I felt that the young assistant who took my blood pressure and ushered me into the room. Was very curt, unfriendly and could have cared less if she was there that day at all. Other than that the other staff members were really really nice and friendly. The doctor was terrific, but this one young lady and needed some lessons in courtesy. Thank you.

  • Very pleasant and helpful plus taken on time.

  • Melissa Carrette was very thorough and put all of my fears to rest!

  • I am always very happy when I see Melissa at Southcoast ENT. She always know what my problem is and is ready to take care of it.

  • I guess you done everything pretty well. I can't think of anything once affected but everything else. Everything was pretty good. Very good. That's all I can think. I was outside. It's like that again. Okay. Thank you.

  • They're always more than kind in that office. I love them.

  • Dr. [Name] and PA Melissa are outstanding in every way and I highly recommend them. There's one person on staff who doesn't seem to be very patient-focused though and that diminishes the overall experience.

  • The Dr and office are always helpful and pleasant

  • I usually deal with Melissa Carrette and she is so wonderful, attentive and cares about me. She is certainly an asset and a pleasure to deal with

  • She spent very little time with me.

  • Everything was great!

  • Always on time, courteous and take to time to speak with me

  • Punctual

  • I was very impressed with their punctuality. I was seen at the time of my appointment. The staff were very friendly. The waiting and examination rooms were clean, with proper social distance protocols in place. All staff were wearing their masks properly as well.

  • You are always there for me

  • Very professional, thorough and informative.

  • Melissa is a pro! Such a nice person and does a fantastic job. I would not hesitate to recommend her and south coast to anyone[Name]

  • My appointment went well and she went over and above to make sure all was well with me.

  • Everything was great except I had to wait 6 months for an appointment by than my problem was gone but kept the appointment.

  • Everything went well. Thank you.

  • The NP was lovely. Very very nice

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.