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Urgent Care


Practicing at the following locations:

  1. Southcoast Physicians Group Internal Medicine

    1030 President Ave Suite 1001 Truesdale Building
    Fall River, MA 02720

    P: 508-973-9650

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (85)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Melanie was amazing. She took her time explains. A lot of things to me was patient with me and answered. All of my questions I couldn't have asked for a better appointment.

  • I would like the check out to try and schedule appointments for my referrals that were ordered . At least attempt .

  • Melanie the PA took care of my problem right away, sent me for urine, bloodwork & an ultrasound. Called me right when results were sent to her. I appreciate her help & concern!

  • Melanie is so patient and makes you feel she really cares , she is also very thorough and addresses all my concerns every time I have a visit with her .

  • Provided a timely appt and provided care for my issues.

  • I had an appointment with Melanie and she listened very carefully, provided good insight, and gave me a solution. She's knowledgeable and friendly, and I appreciate her attention to my thoughts and everything that I had in my record.

  • Melanie is a very caring person. She listens and truly cares about what's happening to you! I appreciate that in her!!!

  • Thorough visit. Addresses all my concerns. Explained things so I could understand.

  • Always great being treated by Melanie when [Name]. [Name] is not available.

  • I was very pleased with everything about my appointment with Melanie D., N.P. I will say, however that the young lady who used the nose swab for the Covid test was unnecessarily rough.

  • Melanie made sure my concerns were alleviated, and that the reason I made the appointment was handled properly after having a bad experience with another department within Truesdale. She was empathetic, and I felt understood.

  • when I called to make an appointment, they had availability within an hour and a half on the same day I called

  • I was very happy with this provider. She took the time to listen to me carefully and to come up with options for my care. She was highly competent and patient.

  • Every time I've seen Melanie, she's been extremely informative, she's known exactly what's going on with me. She's listened intently in a way where I feel important. And like, I have her undivided attention, and that my care matters to her personally. I'm a nurse, I recommend everyone who is looking for someone, to go to her. She's absolutely phenomenal.

  • Melanie the nurse practitioner was very attentive in my problem

  • They always listen to my medical issues and sometimes emotional. They try to give me information about how and what to do.

  • Melanie , was very reassuring what was going on with my health.

  • They staff are all great

  • Promptly got me an appointment...was thorough with labs ordered.

  • Excellent service in all respects.

  • I thought Melanie was a very capable nurse practitioner and I appreciated her listening, and commenting, and having a solution, and her manner was very nice, and forthcoming, and welcoming.

  • The ability of the provider to listen to me and to respond with respect. Also the great effort made to read the X-rays so quickly and to get the results to me. I am very grateful

  • Was seen in a timely manner and all aspects of this followup visit from an emergency department visit were discussed as well as test results.

  • Melanie was very helpful, explaining my condition clearly and answered all of my questions clearly and quite friendly.

  • very happy with her! perfect

  • This was only my second visit, so most of the questions were not applicable. However, my visit with Melanie D. was delightful. She listened before deciding on a course of action, which was a prescription. Thank her. Hope to see her again !

  • All staff friendly and informative

  • I m very satisfied with the Dr's that I have they are amazing and compassion for all my problems I can't ask for anything more I like to say thank you to all of them

  • Very efficient and professional staff. Thank you.

  • Melanie was very professional and courteous.

  • My experience was great as usual. Quick and efficient. I was able to get blood work taken care as well and in the same building. Very convenient. My NP [Name] was very nice and listen to my concerns and needs.

  • The suggestion that I call back if the problem was not resolved, was very much appreciated.

  • Everyone was friendly, caring and respectful.

  • First and great experience with Melanie. Listened attentively. Thorough, professional, experienced and friendly. This office tries its very best to see patients for sick visits. Have been a patient for less than one year and experience has been great. Compliments also go to the service/person who triages calls. Very courteous and professional. They really do their best to try to help you. It has been a pleasure to date to deal with them. Thank you.u00A0

  • she was excellent, I ended up getting in very quickly and she was very helpful. She gave me the prescriptions that I needed to resolve my issue. So absolutely no complaints.

  • My provider listened very carefully to my issues.

  • Melanie, NP is an asset to [Name].She is very knowledgeble, professional, thorough and caring. Everything was fine.

  • Yes, I would prefer Melanie to anyone. She's very understanding, we received your messages with kindness and always you leave there happy that you had Melanie to take care of you at the moment. Thank you so much.

  • Cared

  • I Was grateful to be able to see a medical provider soon.

  • Melanie D. Is pleasant , receptive and caring. She has a good bedside manner and addressed all of my concerns and orders any testing if necessary. Would recommend her

  • fast appointment made... wonderful visit with PA.

  • I really have no suggestions. I was seen in a timely manner, I was listened to and I was prescribed a prescription to tace care of my problem. Everything in the appointment went well.

  • [Name] and Melanie were great today! In and out quickly and listened to my health concerns and discussed treatment options. Thank you.

  • The provider listened and seemed genuinely interested in helping .

  • I was seen promptly. Everyone was kind, courteous and listened to my health concerns. I feel like I can trust this provider and practice.

  • I loved my intake nurse, incredibly friendly and nice, made me feel comfortable. The NP was amazing and listened to everything I had to say, I didn't feel rushed at all

  • Melanie was courteous, attentive and compassionate. She was instrumental in making my appointment easy and comfortable. She's definitely a "PRO!" Thank you and God bless you all.

  • All is well!!!

  • very polite and professional and caring about my issue

  • The nurse Melanie deignault was very Thorough went through everything and I'll be the best of what I need and if it doesn't work she said to come back very helpful and understanding

  • She listened, was patient, explained things, and was attentive.

  • Melanie was fabulous. Felt very comfortable and was very relaxed!

  • The service was excellent and the staff are very friendly. Melanie Daignault made me feel comfortable and listened to me and I did not feel rushed. I also liked the fact that she called me that same afternoon with my test results.

  • the nurse practitioner with very efficient. She explained everything to me as we went along. Thank you.

  • Everything was A+ as always

  • Lovely reception, assistant was kind and offered me water. Physician assistant was thorough, attentive and responsive to my concerns.Thank you

  • Melanie was very good overall. She was knowledgeable and always followed up with me. She also insured that I got an appointment with a specialist.

  • Friendly, easy to talk to.Listen my concerns and immediately did a rapid test for all infection.The Doctor was very knowledgeable about my health issues and concerns with medication with advirse interactions.

  • The nurse to was amazingly very interested in every word I saidu00A0

  • all aspects of my visit were perfect.

  • Keep up the the good work

  • This is the second time that I have met with Melanie and I can't say enough good things about the care she provides. She listens and asks the right questions. I have complete trust in her.

  • Melanie was professional, thorough, listened to me, proactive and made me feel like a valued patient, even via Telehealth. Thank you for being flexible for a Telehealth visit post surgery and for the great care you provide.

  • Got attention right away. Very pleasant people.

  • Melanie is a consummate professional. She listens carefully and patiently, and is very thorough in her examination. She is always happy to answer my questions. I feel confident in her care.

  • I received a call back right away, I also received a phone call back , immeidately again. I value Dr Merport, and her staff, there very respectful and you just know when some one shows concern about a patient the way they do, there a good facility to deal with. I like the way you care about your patients. Thank Youu00A0

  • On time with my appointment

  • Everyone is very friendly. Melanie and the nursing staff were very patient and attentive. A pleasant experience all around.

  • Melanie was outstanding in every way

  • The staff is pleasant and informative.Treat with respect and kindness!!!Keep up the great care and thank you for in your office you don't treat us like piece work.. getting us in and out to keep the line moving.. thank you….

  • She is always very caring, [Name] [Name] is also very supportive.. She always understands what I need how I feel and she does her utmost to try to make me feel better get me better and stay healthy


  • Very satisfied no need for any changes

  • I was very pleased with my tele visit it was very organized and explained everything and very thorough

  • I was treated professionally and personally, Melanie was very pleasant and concerned with my condition and very responsive to my concerns.

  • You did all well.

  • Love Southcoast

  • We had a NP. l believe her name was Melanie Daignault. She was wonderful. Very thorough. Great listener. Called me with some test results. People like her improve my experience. She knows her stuff. She's a keeper!!

  • The np was extremely knowledgeable and kind - great visit

  • The provider listened to me and thoroughly asked appropriate questions to get a clear understanding of my health problem. I was happy with her treatment plan . It was a positive experience. It was very convenient to be able to stay home .

  • Melanie is the best provider I have had in years. She listens and addresses your needs.

  • Always Great

  • Thorough and profession, listened intently and provided a very comfortable environment.

  • Melanie was great. She addressed problems well and prescribed solutions. She is very knowledgeable.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.