Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Health Internal Medicine

    1030 President Ave Suite 1001 Truesdale Building
    Fall River, MA 02720

    P: 508-973-9650

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (62)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Nurse practitioner was kind and patient. It was a pleasure to be seen by her

  • The care and friendliness was constant. I love you doctor team!

  • Fit me in when I needed helpThis has always been a positive with this provider and very much appreciated

  • The provider was very nice and helped me.

  • Melanie was wonderful, professional, kind and answered all my questions. She immediately put me at ease and explained what she was doing. Everyone I've ever dealt with has been exemplary in every way

  • did ok provided information on what else i could do to help my self she knew what i was there for

  • Everyone is very nice to me and very helpful

  • I think it's a wonderful practice that you have. I like [Name] [Name] very, very much, and I like the nurse, both nurse practitioners I've seen since I've been going to this practice. There's a sense of listening, and while they keep to the schedule, you never feel rushed. I'm just very happy with them.

  • Let the patient make physical or all follow-ups with a NP…when they want to!!!!

  • Listened and was very knowledgeable about my questions.

  • She answered all my questions thoroughly

  • She was amazing!

  • Listening and providing answers to questions with compassion and confidence

  • She made me feel at ease and everyone was very friendly.

  • Everyone was professional, and kind

  • Care was thorough, well-informed and professional.

  • She was very thorough and cared about my upcoming surgery and made sure I had everything I needed to take care of my medical needs

  • Melanie was great and listened to my concerns.

  • Everything possible was done for me. Miss Dagnault Np was very helpful and took the time to go over all my health issues. Would highly recommend her.

  • Melanie was on top of things. She always treats me nice. She's going to send me for a MRI. I hope she stays with Dr. [Name] . Thank you so much Melanie.

  • Great office, pleasant people. Dr. Was awesome.

  • Melanie Daignault was outstanding! I have known her for a long time now and she is always professional! She Cares about her patients! Highly recommended!

  • I appreciate being able to come the day after I phoned for an appointment. I was seen as soon upon arrival, too. My visit went well...handled very professionally from start to finish.

  • This NP was outstanding. Listen carefully and understood how i was feeling. Ordered necessary test in order to get to the issue. Was kind and caring. I am extremely happy and with the way she handled my appointment.

  • Professional and courteous. Melanie, NP was thorough and attentive.

  • All well AAA

  • Just keep those good providers at Southcoast.

  • I was treated with the utmost respect. I'm 81 years old and everything was done perfectly. I wouldn't go to no other hospital but Charlton.u00A0

  • Every thing was spot on. Even the new girls that were there for me were awesome

  • She listened, was very professional and met my needs

  • The visit was on time and the people were very friendly. The provider carefully listened to all my concerns and was very helpful.

  • Well, doctor was late. I waited more than a half hour after the time she was supposed to be there. That's about it.

  • Staff is Always polite and helpful.

  • Just keep doing as it is as it is done

  • Melanie listened to my concerns and contacted me over the phone to review lab results

  • She listened to everything I said, and addressed my concerns. Very attentive, very caring. Also very thorough, ordered tests and asked many questions. Very satisfied with my appointment.

  • Listened to my health concerns without being dismissive. Provided a great plan to tackle my health issue.

  • You listened and responded to my concerns.

  • I had no issues , everyone was helpful

  • Everyone was friendly and helpful.

  • Listen carefully , follow up with more tests to determine why my symptoms are still going on.

  • The people in the office make you feel comfortable

  • The provider listened to what I had to say and was obviously concerned about what I was telling her and interested. She was great. She had a great rapport and that makes all the difference.

  • I had an appointment with [Name] [Name] NP. She was a delight, listened to me - we had a good exchange . She was very informative, thoughtful & understanding.

  • My last visit was for blood pressure check and all went well.

  • I appreciate Melanie helping me with meds for my cough, sinus infection & ear discomfort. I am feeling better but not yet 100% so hoping I will feel better next week! So grateful for Melanie & her knowledge, expertise & for her thoroughness.

  • Everything I needed

  • Melanie was very attentive, she listened when I had a request and was able to follow through and get me the meds that I needed. I felt so relaxed and happy just talking with her and she explained all.

  • A good visit

  • It was a pleasant experience.Melanie was very thorough and professional .

  • I was able to get in quickly and she was thorough in her exam and questioning

  • It was a visit that went smoothly.

  • Everybody was kind and respectful. It was a very friendly environment. I didn't feel like leaving.

  • Melanie asked a lot of questions to determine which path to take which would give me some relief for my symptoms and rule out other conditions.

  • She is the best always listens and works with you for the best care

  • There is nothing I could add as I have never been disappointed with this provider or the care given to me.

  • I saw Melanie because the Drs didn't have any openings I felt very comfortable with Melanie She scheduled an ultra sound for my left leg the same day. She also called me early that evening with the results of the test and called in a prescription for me

  • My visit with Melanie was more than I expected. She listened to me and is personable. Gave me the tools to work with and got me in the right direction.

  • Great Job. Very understanding. Very professional.

  • Melanie is wonderful. She is professional and very thorough.

  • Melanie was extremely kind, attentive and thorough in her exam with me and explained things regarding my issues that we easy to understand. She took time at the end of the day to call to discuss xray results. 5 ? star service

  • Saw Melanie for a sick visit. I have nothing to reference her with appointment was fine. Did not like being asked very personal questions when checking in at the front desk find those questions to be unnecessary and should be done behind closed doors with medical assistant and provider.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.