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Locations
1030 President Ave Suite 1001
Fall River, MA
02720
Fall River, MA
02720
Insurance
Southcoast Health accepts most major insurance plans. Call the Southcoast Health patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Ratings & Reviews
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Patient Comments (75)
Melanie listens to me and provides postitive feedback on my health concerns. She is very empathetic to my health issues and concerns, so that I never feel like I am speaking to a wall! Thank you Melanie!
The NP was very thorough
very professional asked me a lot of question about health and other needs
Melanie was so intensive as to my concerns. Her answers were so helpful.
Melanie took extra time to listen to me. She also performed a thorough medical exam and ordered blood work.
All was perfect
Your staff was so polite and patient. They made me feel comfortable without any worries about my health issue.
Professional, courteous and patient!
Melanie is very good at diagnosingu00A0and deciding an appropriate course of action. Very thorough in her exam and double checks BP or labs if needed. I have complete faith in her abilities.
Hi, this is [Name] and Melanie was great. She was great. I had no problems with her at all. I usually don't when I go into this facility. Okay, thank you. Have a great day. Bye.
Both the Medical Assistant and NP were kind and Professional.
Every thing today was awesome. I always have a great experience at the office
In the past 2 days and for a little bit prior , every one I have run into or spoken with or asked for assistance, has been wonderful, courteous, kind and accommodating. So far I've had a Very good experience with this office .
I was treated respectfully, with dignity, and my provider ensured my consent and comfort during an uncomfortable visit.
Listen to what I had to say and was very through. This is the first time I have seen a NP and she was great
Listened, addressed the issues, used their expertise to both advise and explain treatment and always followed up until recovered.
Professional, courteous and caring. I felt good about visiting this provider.
All concerns addressed, plans discussed Very comfortable with provider and other med staff.
Visit with NP Melanie Daignault went smooth as always. She is great. Listens to my concerns and doesn't mince words or talk down to me. Very happy with my healthcare provider.
Melanie is smart, a good listener, and personable.
The office visit was a good experience.
Everything was handled well. I have no complaints.
I saw Melanie NP who is always professional and caring. She listens intently and tries to solve my problems. However I have been told by Dr Chang that I need to see a hematologist but I can't get an appointment for 4 months. I believe that someone in the office needs to find somewhere that I can get an earlier appointment.
She paid attention to details.
Melanie and her staff are always amazing and helpful
On time, Compassionate, Thorough, Very careful listener, Useful responses
The nurses are kind, knowledgeable and caring.Excellent
I was very pleased with the provider who was able to remove the stitches from my double craniotomy in FR so that I did not have to trek to Boston for the ordeal. I am always pleased with the practice's ability to accommodate scheduling issues.
Your staff are always courteous, compassionate and give me undivided attention to all my medical concerns. I would recommend the facility to all friends and family. Thank you Melanie and all the staff
NP was very thorough and gave me a great exam. Very pleasant visit ,
PROFESIONAL, FRIENDLY, LOVELY,,
Everything was done very well
This has not been an easy time and Melanie has been very knowledgeable and helpful with helping me get the care I've needed.
Provider was very thorough and helped with concerns
I really like Melanie a lot she's professional she's calm she listens. I think she's great.
All good! Very professional and friendly staff!
I visited the facility with UTI symptoms and notified the receptionist at check-in that I needed to use the restroom urgently. Almost immediately after sitting down in the waiting room, an aide called me in to collect a urine sample, allowing me to feel more at ease.
Excellence
Provider was excellent ...
Yes, [Name] [Name] I saw Melanie for the first time. She was very nice, very thorough. She ordered x-rays. She called me back in the afternoon and explained my x-rays to me and she gave me great quality care. And thank you.
I was very satisfied with the care which was given and look forward to the next visit . The provider addressed all of my needs and concerns
This doctor's 'suite' sets and exemplifies a gold standard for care and communication, from top to bottom! In my experience, there has never been a disturbing 'hiccup' in that standard of care in all the years I've been Dr. [Name] patient. Despite the power of technology, this staff is completely patient oriented in recording past and present medical history, while genuinely concerned about addressing new patient health concerns.
I am totally fine and satisfied with the timeline when I called for the appointment and professional support of my care I am also very happy with the nurse [Name] who took and gave me the appointment the next day ALL of the doctors and professionals are really wonderful I Will be there until God takes me home thank you
Melanie is one of the best providers in the Truesdale Building shes super helpful and i only ask for her for my visits
Excellent and through care
I think this office goes above and beyond to help their patients.
All staff was pleasant.
Everything was great and I feel much better today.
Yes, they do everything. They take care of me very well. If I need to see them, they put me in right away. They're great. The whole crew is great, from nurses to the doctors to the other nurses, you know, that helps the doctors and whatnot. They're all very good there. I've been going to them for a long time and they make me happy when I leave. And thank you very much for that.
Waited in the exam room for a long time. Provider said it was because she had to read my recent hospitalization records. Not sure why my surgeon insisted that I have this appointment with my primary care- I did not get anything of value out of it.
Hello, yes, this is [Name] [Name] You did a very good job explaining my health issues. I was very impressed with you. You're a great team. Thank you. Bye.
I had a bad fall that affected side of breast and bottom of foot and was given appointment quickly to see Melanie NP who is always alert, knowledgeable and pleasant. I had same treatment at Radiology and wonderfully polite knowledgeable office reps.
I was satisfied that they took me on the day I called. And helped me with what I needed.
She is very caring and down to earth. She listens to your concerns !
Melanie was thorough, caring, and just wonderful. My daughter was with me to understand what is now going on with my health. Melanie answered her ?'s and again very informative and caring!TY, Melanie!
Super care from these providers. Best of the best
Good prompt service.
Appointment was on time, She was very professional in all she was saying, and suggesting.
First visit here with Melanie and she was very good.
Melanie is always kind and patient . She listen carefully and explain things calmly. Happy to see her alywas
Melanie is wonderful and is an excellent nurse practitioner.
Everything was awesome. The Nurse practitioner was excellent. She addressed all of my problems and was able to help me with everything.
My appointment today was with Melanie Daignault and as always she was fantastic!! She is always compassionate personable and cares for your well being.Melanie is a huge asset to the Truesdale Clinic staff!!
Melanie is a wonderful nurse who always helps me out
I see no room for improvement I was treated very well by all concerned
Everything was fine. Staff is very courteous and friendly. I saw the nurse practitioner today, and was very happy with her as well.
They treat me with respect and professionalism and that's very important for me thank you keep the good work
She was very caring and listened to what I had to say.
Everything I needed
My doctor was not available so I saw the Nurse P and she was great
Totally satisfied with visit
It was an excellent experience. I was provided with excellent care and given exercises that would help with my injury . I also appreciate being seen in a timely manner and having things explained carefully as to how to managethe discomfort I was experiencing.Thank you.
Set me up with appointment right away, everyone I dealt with was professional and courteous. Great experience.
Melanie Daignault is a wonderful PA. She is very knowledgeable and listened to my concerns.
It was a good visit and I cannot think of anything more that could have made it better