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Locations

Melanie practices at the following locations:

Southcoast Physicians Group Internal Medicine

1030 President Ave Suite 1001 Truesdale Building
Fall River, MA 02720

P: 508-973-9650

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.7
4.8
4.7

Patient Comments (35)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Keep doing what you are doing. Even though a pandemic I feel this office has been helpful courteous and professional during a difficult and stressful challenging time. I truly appreciate that.

  • Melanie was very good she listened to me. And she explained everything to me and how to take care of myself. She is the Best!

  • What I expected everything perfect

  • South coast Health always listened to my concerns

  • Nurse practitioner Melanie was very attentive my needs and very thorough with her exam

  • Check in was quick, medical assistant was courteous and professional and provider was friendly, professional and answered all my questions. Checkout rep was courteous and helpful. I was very pleased with my visit.I do not feel that there was really anything that could be done to have made my visit more personable or relaxing. Very impressed with the professionalism and helpfulness of all staff.

  • No complaints at all ir any disappointments

  • You were polite and courteous listened well and helpful with my medical needs

  • She is always attentive and I never feel rushed.She always takes the time to listen to me.

  • Melanie, the PA, was very empathetic to my situation and is an asset to Southcoast Health.

  • Don't listen very well when describing my symptoms

  • NURSE practioner was very knowlegable about my situation

  • Seemed to care and took my concerns seriously.

  • Everyone has always been personable yet professional and respectful. There are minimal wait times.

  • The cost of the exam happened to be a little more than I had priced others. The exam was complete and I am happy to stay in the group.

  • Office staff was wonderful and so was the nurse practitioner.

  • it was a thorough exam and quick which is very good normally you wait in the waiting room then you wait in the other room and went by in a good amount of time office visit was in a timely fashion

  • I have gone to PHG for years. This occasion of service was outstanding especially Melanie Ann Daignault NP. Her dx was spot on and look forward to my f/u visit [Name] [Name][Name]

  • Melanie was wonderful and very attentive answer every question

  • I was in and out in no time and my problem was taken care of.

  • They took their time ask questions and answered in terms you could understand

  • I always request to see Melanie. She is amazing at her job!

  • Hi, my name is [Name] [Name] I was seen today by the nurse practitioner. She was really wonderful. She understood all my medical history. She was very patient, and she really help me with all my needs. She is truly an asset to your company. Thank you.

  • In my case there is no improvement needed.

  • they are all great!

  • Melanie was ... she was ... the person that took care of me was excellent. She asked me quick questions. She made sure I understood everything and I was very pleased. She gave me medication for my eye, which was what I was having a problem with. And overall, I would rate her very highly. And also, she was extremely pleasant to have to speak with and was a very relaxed conversation, which makes it easy to ask questions and for her to, you know, ask me if anything is bothering me and for me to communicate clearly with her. So I'm very, very pleased. Thank you.

  • Listened about my issues. Explained what could be done. Helped with paperwork .

  • They listen to you! Very plain and simple.

  • I have always been pleased with the care I receive from my doctor and all of the South Coast facilitates. Thank you for taking exceptional care of your patients.

  • No.

  • I am always satisfied with the providers in this office. I have never been unsatisfied and I think they do a great job. Excellent.

  • The nurse practitioner that I saw today, Melanie Ann Daignault, was knowledgeable, professional, friendly and seemed interested in me and why I was there. I appreciated the time she spent with me.

  • Excellent appointment. I was very satisfied!

  • Very helpful and put my worries to ease and very respectful..Thank you...

  • I brought my list of problems and my provider addressed all to my satisfaction. A very good listener. So much better than a teleconference.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.