Practicing at the following locations:
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Patient Comments (12)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
Happy with my care..
Dr.u00A0Mattu00A0is very tolerant and knowledgeable. He was precise and made me feel comfortable.
Completely satisfied with appointment
He was friendly and made me feel comfortable and confident about my care
Comfortable visit. All questions answered. All information explained.
They make you feel comfortable and talk to you like a human being. Their also very professional and explain things so you understand. They listen and answer all questions asked. He remembered that I'm going through a difficult time bc my mom is in the hospital. He asked how she was and talked with me about what she is going through. I love all the staff and I'm glad they are my providers.
Very helpful especially in the circumstances of my husband's situation
Lower mask, so I could read their lips was very helpful
I was treated with respect and courtesy by this provider. He listened carefully to my concerns and explained everything in a manner that I could understand. He was very thorough with all aspects of my care.
Everyone was cordial and professional.
Very informative and encouraging plan to cure my pain. I feel very hopeful thank you Pattie Rollins Wayne.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.