Maryanne Noris MD

About Me Locations Insurances

Maryanne Noris, MD

Specialties:

Cardiology

Book Appointment

Please Read regarding COVID-19

Masks are required for patients and visitors experiencing COVID-19 and other respiratory symptoms and optional for all others. Masks are strongly advised for patients and visitors with an immunocompromised condition.

STOP

If you are experiencing severe symptoms such as:

Chest pain
Shortness of breath
Change in level of consciousness or mental state/dizziness,
Thoughts of hurting yourself or others
Difficulty speaking, seeing, or loss of vision
Numbness/weakness in face or arms/legs
Blood in urine, stool, vomit, or coughing blood, poisoning or overdose
Serious wounds or injuries (uncontrollable bleeding)
Severe pain (head, neck, or abdominal)
Severe allergic reactions, or anything else you believe to be an emergency

Call 9-1-1 or go to your nearest emergency room.

Loading Online Appointment Scheduling...

Can’t find an appointment online? Call our office at 508-973-9700

About Maryanne Noris

Dr. Noris is a cardiologist who has practiced at Charlton Memorial Hospital for more than 15 years.

A graduate of Tufts University School of Medicine, she completed a residency in internal medicine at Temple University Hospital in Philadelphia and a fellowship in cardiology at the Milton S. Hershey Medical Center in Hershey, Pa.

Before joining Southcoast, Dr. Noris was a cardiologist at Roger Williams Medical Center in Providence, R.I., where she served as director of the Echocardiography Lab.

She has a special interest in heart disease in women.

Dr. Noris is board certified in cardiology.

Locations

Practicing at the following locations:

Southcoast Physicians Group Cardiology

1030 President Avenue Truesdale Building Suite 3001
Fall River, MA 02720

P: 508-973-9700
Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience	Courtesy and Respect of Staff
4.9	4.9	4.9	5

Patient Comments (156)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Jan 28, 24
Verified Patient

Dr. Noris is truly an outstanding cardiologist!!
Jan 27, 24
Verified Patient

Everyone very polite. Very short wait. Answered all my questions easy to make next appointment. Doctor Noris was very knowledgeable about my medical issues.
Jan 27, 24
Verified Patient

Everything was my experience.
Jan 26, 24
Verified Patient

Doctor Noris and her staff are wonderful. Very caring and always give excellent care.
Jan 25, 24
Verified Patient

Dr Noris is very caring and takes the time to explain things and to make sure any of my questions asked are answered . Always gives helpful and good advice on managing my health and well being . She takes the time to listen Great doctor all around. !
Jan 25, 24
Verified Patient

Very kind listens well answers questions and makes it clear cut to understand
Jan 24, 24
Verified Patient

Dr. Noris is my favorite doctor because she is a good listener and is caring and sympathetic. She makes you feel comfortable and at ease. It's like talking to your good friend. When treating the elderly, she doesn't look upon them as throw-away, waste of their time patients as some other doctors do. She makes every patient feel that they have value.
Jan 23, 24
Verified Patient

Dr. Norris is the nicest, easy to talk to, most professional doctor I have ever met. I would recommend her to anyone.
Jan 22, 24
Verified Patient

Dr. Noris is a wonderful physician. She really cares about your health and well being.
Jan 22, 24
Verified Patient

From the moment I walked into the office I felt all staff were authentically patient-focused. Dr Noris is BOTH a knowledgeable and skillful cardiologist AND a compassionate listener (and looked at me when I was talking), gave me some positive feedback and do-able life assignments I look forward to living into.
Jan 19, 24
Verified Patient

Always a pleasant experience in this office Dr Noris is very caring and takes time to go over all your health concerns
Jan 19, 24
Verified Patient

Overall, it was a great experience, but the wait time was long.
Jan 19, 24
Verified Patient

Dr and staff was ver good
Jan 19, 24
Verified Patient

Very happy with Dr Noris
Jan 18, 24
Verified Patient

Everyone did extraordinarily well. A very pleasant experience. Dr Noris provides excellent care. It's a pleasure to have her as my doctor.
Jan 18, 24
Verified Patient

The young lady that brought me to the room and performed the EKG was absolutely wonderful. She was so friendly and kind. I cannot say enough about DR Noris. She is fantastic. She explains everything and really cares about how you feel and how she can guide you. I have never felt so comfortable and confident after leaving a doctor's office. Dr Noris should be commended. She is exactly how doctors should treat a patient. I one word PERFECT. I have complete faith in her. I am grateful she is my doctor.
Jan 16, 24
Verified Patient

Dr. Noris is very kind and extremelycompassionate. She takes the time to listen and always has excellent advice. Always leave there satisfied and very pleased and happy!
Jan 16, 24
Verified Patient

Excellent no problems whatsoever Dr Noris explains everything you need to know about self
Jan 10, 24
Verified Patient

Everyone always makes me feel comfortable. Dr Noris is always calm and informative.
Jan 7, 24
Verified Patient

She was professional and friendly
Jan 5, 24
Verified Patient

All staff are professional, courteous, competent. It is a well organized practice. I have great respect for and confidence in Dr. Noris. She is an excellent practitioner and a warm and kind person. I feel fortunate to have her as my cardiologist.
Jan 5, 24
Verified Patient

Excellent workers and loved the Dr.
Jan 4, 24
Verified Patient

Dr. Noris is an incredibly compassionate and intuitive physician. Her competence as a heart doctor is enhanced by her compassionate heart.u00A0
Jan 3, 24
Verified Patient

Just keep ding what you are doing
Jan 3, 24
Verified Patient

I was very impressed with the kindness and care of Dr Noris, as well as the thoroughness of the visit.
Jan 3, 24
Verified Patient

Dr Maryanne Noris is wonderful and the staff at the office are great. I've never had an issue for all the years I've been Dr Noris' patient
Dec 28, 23
Verified Patient

Exceptional provider and experience.Need more comparable ones.
Dec 28, 23
Verified Patient

Dr. Noris is the best! She takes the time to listen and explains everything thoroughly. I never feel rushed during my appointments.
Dec 24, 23
Verified Patient

Dr. Noris' exceptional and comprehensive approach to my care!She continues to be my health-care team leader - - a "care-taker extraordinaire."
Dec 22, 23
Verified Patient

Kind thoughtful and productive visit. Dr Noris listened well, read documents that I brought in to catch up on my often confusing, complicated life with a chronic illness. She made helpful suggestions and scheduled follow up tests to rule out problems. Excellent experience
Dec 21, 23
Verified Patient

Lovely doctor. Informative, empathetic, patient, concerned. Can't say enough good about her. I'm lucky to have her as my doc.
Dec 21, 23
Verified Patient

Dr. Noris knew my medical history, knew the background for my visit, explained my options, ordered necessary and preventive tests.
Dec 21, 23
Verified Patient

On time appointment, Staff was great...and Dr. Norrs was very helpful in explaining my condition.
Dec 20, 23
Verified Patient

All staff introduced themselves.,friendly and efficient.All cardiology offices should be on the first floor.
Dec 20, 23
Verified Patient

Listen to my needs
Dec 7, 23
Verified Patient

Everything was done well on this visit.
Dec 7, 23
Verified Patient

It was a great experience all around
Dec 6, 23
Verified Patient

Didn't have an appointment but Dr Noris made time to see me. She's great and so is her staff.
Dec 6, 23
Verified Patient

Dr.Noris is the absolute best cardiologist I have ever had .Love her she treats me like a good friend and truly is concerned about me .It is a pleasure coming to Fall River and seeing Dr.Noris
Dec 6, 23
Verified Patient

I have never had any problems with anyone in this office they are the best.
Dec 6, 23
Verified Patient

Dr. Gave me allot of attention and I didn't feel like just another numbered patient.
Dec 5, 23
Verified Patient

Very smooth and friendly office experience. Provider knowledgeable and personable. Excellent overall
Nov 30, 23
Verified Patient

Listened carefully and provided great advice and treatment
Nov 29, 23
Verified Patient

I was weighed and set up for an EKG within 5 minutes of my arrival. Dr. Noris entered shortly after an we discussed all the pertinent information due to my health. I couldn't ask for better service or medical care. My rating. *****
Nov 24, 23
Verified Patient

Dr. Noris is well informed and up-to-date on my health issues. She is very pleasant and informative. I am a long time patient and always enjoy my visits with her.
Nov 22, 23
Verified Patient

I was completely satisfied with the service I received today
Nov 21, 23
Verified Patient

Was a very good experience
Nov 18, 23
Verified Patient

Dr Noris provided excellent information and suggestions for managing future health. Always concerned with patient wellbeing
Nov 18, 23
Verified Patient

Everybody was every friendly everybody knew what my condition was. Everything was explained to me, the girls that took In the beginning took my blood pressure and asked me all those questions are very friendly, explained and repeated what I did not understand or hear and the doctor was fabulous right away. She's very friendly, greeted me happily, and put everything in a good mood.
Nov 17, 23
Verified Patient

Just kee doing what you're doing.
Nov 16, 23
Verified Patient

There is no room for improvement. This provider is top shelf !
Nov 16, 23
Verified Patient

Dr NORIS is amazing! And everyone in the office was wonderful
Nov 16, 23
Verified Patient

Maryanne Noris is a kind and supportive and wise physician. She takes the time to listen. She's interested in me personally, and she is extremely kind and knowledgeable. I love her.
Nov 16, 23
Verified Patient

Dr. Noris, is fabulous. She did everything perfectly, right.
Nov 16, 23
Verified Patient

Listened to me.Never rushed. Explained everything well.
Nov 9, 23
Verified Patient

No complaints or suggestions
Nov 9, 23
Verified Patient

Listen to me about my health. Provided me in detail how my upcoming tests will provide her if there is something going on or not. Excellent Doctor.
Nov 9, 23
Verified Patient

Dr Noris is so calming and very informative…just a lovely competent doctor…
Nov 8, 23
Verified Patient

It is a pleasure to come to the Truesdale practice. I observe that all patients checking in ahead of me are treated kindly as I am as well. The team is wonderful and I love Dr. Noris..
Nov 8, 23
Verified Patient

Always feel very comfortable. Well listened to and it seems I am part of a team for my health.
Oct 29, 23
Verified Patient

Dr. Noris seems to be genuinely concerned for the patient. She provided helpful information to deal with my condition and will follow-up with further testing and visits.
Oct 26, 23
Verified Patient

Everyone one from receptionists medical assistant and of course Dr Noris very friendly, knowledgeable and professional. As a retired nurse with southcoast having worked there 43 years. They are the best. I have referred all my family and friends to this practice and will continue to do so. Thank you!!
Oct 25, 23
Verified Patient

Dr Noris is very attentive and easy to talk with and supportive and explains things very well. She listens and answers all your questions. Superb Cardiologist.
Oct 22, 23
Verified Patient

From the moment I walked in the staff was courteous. Dr. Noris was attentive and took the time to answer my questions. It was apparent that she had taken time to review my chart prior to seeing me. Dr. Noris was well informed, pleasant and appeared genuinely concerned. I highly recommend her!
Oct 21, 23
Verified Patient

Fantastic Doctor and staff made our visit pleasant and informative they are the best.[Name]and [Name] [Name]
Oct 21, 23
Verified Patient

Dr noris is very knowledgeable and a compassionate person who is also a doctor.
Oct 19, 23
Verified Patient

Dr. Noris explained my test results in a clear manner and gave me tips on how to keep my heart healthy. She is a very kind and knowledgeable Dr.
Oct 19, 23
Verified Patient

Dr. Noris 100% is wonderful
Oct 14, 23
Verified Patient

Office surroundings are clean, quiet, well stocked with sanitizers, signage is clear; staff were professional, pleasant, and courteous. My physician is professional and friendly, easy to talk with - I'm so greatly appreciative that I have her as my doctor!!!
Oct 12, 23
Verified Patient

Everyone treated me with much care. My doctor was very informative, helpful and responsive.
Oct 7, 23
Verified Patient

Courteous, professional and extremely nice. Doctor Noris was so nice and made me feel at ease. All staff was nice
Oct 7, 23
Verified Patient

Dr Noris is highly skilled professional who balances technical information and genuine interest in her patient's life goals and interest.
Oct 6, 23
Verified Patient

Dr Noris was a sweet, kind professional from the get go.She reported medical issues, I had when others failed to mention. I would highly recommend her, if you need to see a professional cardiologist.
Oct 5, 23
Verified Patient

I thoroughly appreciate the receptivity of all of the staff from my cardiologist and all those who work in the office. There is a positivity that makes me feel at ease. Thank you!
Oct 4, 23
Verified Patient

Dr. Noris is a wonderful practitioner who listens intently and always explains things in a clear manner. She is very caring and insightful
Oct 1, 23
Verified Patient

I was seen in a timely manner. The medical assistant was pleasant and professional. Dr. Noris listened to my concerns and addressed them in a way that I could understand.
Sep 30, 23
Verified Patient

I had to wait about 1/2 hour, and I was only the 2nd patient. Hopefully that will get better.This was my 1st visit with this doctor and she was very thorough with my health history. I was very pleased with her questions and her knowledge.
Sep 28, 23
Verified Patient

Everything was done well from start to finish.
Sep 28, 23
Verified Patient

Dr Noris is the best! One could only hope to have a doctor like Dr Noris look out for your wellbeing. She is very professional, caring and very thorough. I'm giving her an A+.
Sep 26, 23
Verified Patient

This provider and staff provide incredible support and always with compassion.
Sep 21, 23
Verified Patient

it was a perfect visit doing everything to find what is going on
Sep 15, 23
Verified Patient

Great first visit. Nothing to improve
Sep 15, 23
Verified Patient

There is nothing negative to say about Dr. Noris and her staff. From the moment you walk in until the moment you walk out it is a very pleasant experience. Dr. Noris truly cares for her patients, listens with compassion, and diagnoses with expertise. She is a one in a million doctor who we hope never retires.u00A0
Sep 13, 23
Verified Patient

No improvements required the office staff and Dr Norris are the best.
Sep 3, 23
Verified Patient

I got an immediate appointment because I'm having surgery. Dr. NORIS has been my physician for about 25 yrs I absolutely live her I also pay extra u00A0to her because my insurance is from RI but she is worth every penny she always listens and leaves no stone unturned. My children see her as well I would not have it any other way
Sep 2, 23
Verified Patient

Dr. Noris and the staff in her office are very professional, and very kind, and they make everything very easy, and they're just very nice.
Sep 1, 23
Verified Patient

Everything was a 10!
Aug 25, 23
Verified Patient

Office staff friendly and efficient. The nurse was also friendly and efficient. So, too, was Dr. Noris. I always appreciate this office.
Aug 24, 23
Verified Patient

As always Dr. Noris took great care and interest in my health, which she said is good. I feel fortunate to have her as my cardiologist.
Aug 24, 23
Verified Patient

My experience was excellent Dr took her time listened to me asked the right questions and explained things to me so I could understand them very pleased with me visit.
Aug 24, 23
Verified Patient

Dr Noris listened intently about my health concerns and my goals. We discussed an agreeable plan and allowed me to participate in that planning !!! Fantastic visit !!! And the office staff was "over the top".
Aug 24, 23
Verified Patient

Doctor Norris is an absolute gem. She listens, explains, offers meaningful insights When you are with her she is fully present connecting with you on multiple levels. Her concern for the whole patient is refreshing and appreciated.
Aug 10, 23
Verified Patient

Everything was top-notch
Aug 6, 23
Verified Patient

Excellent all around
Aug 6, 23
Verified Patient

Very little wait time.Office was very calm and quiet- unlike the chaotic, crowded medical offices I'm more accustomed to.
Aug 5, 23
Verified Patient

The staff is kind, friendly, and efficient. Dr. Noris is knowledgeable and I feel I am in good hands.
Aug 3, 23
Verified Patient

Always thorough and efficient when speaking about my health.
Aug 3, 23
Verified Patient

Dr Noris is a very caring person—very knowledgeable.
Aug 2, 23
Verified Patient

Pleasant interactions with all staff. Quick and efficient all around.
Aug 1, 23
Verified Patient

Dr Noris is attentive, knows my heath and other providers and is always respectful and helpful
Jul 25, 23
Verified Patient

great place, Doctor Noris is the best, thank u so much for ur help
Jul 25, 23
Verified Patient

Dr.Noris is WONDERFUL...She listens carefully and is very interested in what a person has to say...I would recommend her to my family and friends anytime....
Jul 22, 23
Verified Patient

Everyone was nice!!!
Jul 21, 23
Verified Patient

Dr.Noris is the best. I'm am very pleased to have a doctor that listens. High marks for her. thanks [Name]
Jul 20, 23
Verified Patient

What a wonderful doctor and staff!!
Jul 19, 23
Verified Patient

Dr. Noris is the best. She understands my health as well as what's going on at home that is affecting my health. I am extremely lucky to have her as my cardiologist.
Jul 11, 23
Verified Patient

Asked me important questions about how I felt and if I needed anything
Jul 6, 23
Verified Patient

On time.No waiting.
Jul 2, 23
Verified Patient

Dr. Noris is an exceptional physician--always person-centered and concerned about my total health and well-being. I have worked as a healthcare provider for more than 40 years and regard Dr. Noris as in the top tier of physicians I have known.
Jun 30, 23
Verified Patient

My experience was very, very well. I was happy with everything. There was nothing that could be changed. I was very, very happy. I've been with the doctor a few years now and I'm always been happy with everyone on Tuesday. Thank you. Bye.
Jun 30, 23
Verified Patient

Polite and concerned
Jun 30, 23
Verified Patient

Dr.Noris is a very, very good doctor. I wouldn't go to anyone else, and I've always had her for so many years and will continue to have her until I die. She's that good. Bye, bye.
Jun 26, 23
Verified Patient

Dr. Noris is great, and she listens well. I just wish there wasn't such a long wait in the exam room before she came in. It was quick once Dr. Noris did arrive, and I didn't feel rushed at all.
Jun 24, 23
Verified Patient

Dr. Noris always listens to my concerns and helps with my overall health goals.
Jun 24, 23
Verified Patient

Everything went very well and there is nothing that could improve my experience.
Jun 22, 23
Verified Patient

Everyone was amazing and kind from start to finish!!
Jun 22, 23
Verified Patient

Felt we were being rushed on the way out.
Jun 22, 23
Verified Patient

Dr. Noris and her team of professionals have and always are of the highest quality of professionalism and caring office.
Jun 21, 23
Verified Patient

Although I had a long wait to wait for the doctor, it was understandable, it was explain when I first checked in how long I would have a wait. So that was no problem.
Jun 15, 23
Verified Patient

My appointment was timely with less than a 5 minute wait. I was not rushed and was treated very well by the entire staff. Great report and a great experience
Jun 15, 23
Verified Patient

This office always listens to what I have to say. That is important to me.
Jun 14, 23
Verified Patient

Everything thing! She listens to me and then gives me the answers I'm looking for.
Jun 13, 23
Verified Patient

DR Noris is awesome!! Always listens and is helpful
Jun 11, 23
Verified Patient

Checkin was easy and quick. Nurse was friendly and efficient. Doctor Noris is the BEST! So friendly and seems to really care about me!
Jun 10, 23
Verified Patient

Prompt, courteous, professional care all the way from entering the office to leaving the office. Dr. gets 10 out of 10. Staff gets 10 out of 10.
Jun 9, 23
Verified Patient

All providers were pleasant and professional. Dr. Noris addressed me as a person, not just a patient. She knew of recent medical changes and addressed that as part of my overall healthcare.
Jun 9, 23
Verified Patient

Nothing needs improvement in this office. Dr. Noris is knowledgeable about my health and suggests ways to improve my stamina and muscle tone. She is exactly what I was looking for in a cardiologist when I moved to Massachusetts. If I could have rated her higher than a 10 I would have.
Jun 9, 23
Verified Patient

best doctor and service.
Jun 8, 23
Verified Patient

Dr Noris is very understanding and really cares about her patients both medically and personally.
Jun 7, 23
Verified Patient

Wonderful visit. Someone you can relate too...understands what you may be going through and you can explain how you feel. , listens to what you have to say.....comfortable appointment very pleased..
Jun 7, 23
Verified Patient

Doctor Noris is one the best physicians I've ever had.
May 31, 23
Verified Patient

The staff both at check in and check out are very kind and respectful. It is sometimes nerve-recking for me to go to a doctor's office…The staff person who brought me to the room was also very patient and professional. Dr. Noris has an amazing way of listening and making suggestions for issues. She has a way of making one heard and gives practical suggestions for the issues that concerned me.
May 23, 23
Verified Patient

Appointment started on time and lasted as long as we wanted.Doctor is very caring, personable and knowledgeable.
May 22, 23
Verified Patient

Dr. Noris, did very very well and I wouldn't hesitate to recommend her.
May 22, 23
Verified Patient

Everyone took time and listened to my concerns and addressed them appropriately. Would definitely refer Dr Noris to others.
May 19, 23
Verified Patient

All staff were curious and professional. Dr noris is awesome. She also provided me with other resources to check into.
May 18, 23
Verified Patient

Great visit from start to finish from office staff and Dr. Noris no complaints whatsoever
May 18, 23
Verified Patient

I LOVE THE OFFICE STAFF THEY ARE VERY KIND AN ANSWER ANY QUESTIONS U HAVE AN I LOVE DR NORIS BC SHE TELLS ME EVERYTHING ABOUT WHATS GOING ON DR NORIS IS VERY VERYTHOUROUGH DR NORIS MAKES U FEEL LIE IF U HAVE A PROBLEM U CAN CALL OR TEXT HER AN SHE WILL GET BK TO U WITH THE BEST ANSWER SHE POSSIBLY CAN WETHER GOOD NEWS OR BAD DR NORIS DOESNT SUGARCAT THING AN I LOVE THAT ABOUT HER SHES VERY HONEST AN TELLS IT LIKE IT IS AN I LIKE THAT TOO SHE BEST HEART DR IVE EVER HAD AN IVE HAD HER AT LEAST 15 YRS
May 18, 23
Verified Patient

Dr. Noris listens and provides answers and recommendations about questions. She is a top notch cardiologist. Knowledgeable, friendly and professional!
May 18, 23
Verified Patient

Dr Noris is outstanding - need I say more?
May 17, 23
Verified Patient

Always listens to me and asks me questions
May 17, 23
Verified Patient

It is always a pleasure to be seen at this practice.Everyone is caring and knowledgeable.
May 17, 23
Verified Patient

Everyone always takes the time to listen.
May 15, 23
Verified Patient

Dr Norris and the staff are always courteous and helpful.
May 15, 23
Verified Patient

I got an appointment quickly and it was very good.
May 7, 23
Verified Patient

She takes her time with you explained everything to you she is a very nice doctor. I would recommend her to anyone.
May 4, 23
Verified Patient

Nurse [Name] was wonderful and Dr. Noris was attentive and very thorough.
May 3, 23
Verified Patient

The medical assistant was very kind and treated with respect which helped a lot as I've not always been treated that way elsewhere. Dr Norris looks at the whole picture regarding my health not just cardiology. I am a person not a number.
May 2, 23
Verified Patient

Dr Noris is always caring and compassionate. Always listens, understands and respects how the patient feels. Very supportive. Understands not one patient is alike. Very knowledgeable doctor
Apr 29, 23
Verified Patient

Dr. Norris listened and helped me feel reassure, while acknowledging myconcerns
Apr 28, 23
Verified Patient

Provider is sincere caring understanding wonderful doctor
Apr 27, 23
Verified Patient

This provider has always been there for me... Thank you
Apr 26, 23
Verified Patient

Provider offered empathy and clarity.
Apr 22, 23
Verified Patient

Tremendous professional from checking in, examination and making next appointment.
Apr 22, 23
Verified Patient

In my whole 65 years of life I never met a more kinder, caring, wonderful doctor as I have in Dr Noris. She's phenomenal!!
Apr 21, 23
Verified Patient

Dr. Noris is a wonderful person and an excellent doctor. She takes the time to listen and to know all about me and who I am and what I need. When I am with her, I feel that I am the only person that she will see that day. She gives me complete attention and knows me as an individual.

View More Comments

Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.