Southcoast

Resources Search
Close Search
Urgent Care

Locations

Practicing at the following locations:

Southcoast Physicians Group Family Medicine

672 Aquidneck Avenue The Polo Center
Middletown, RI 02842

P: 401-847-0519

Get Directions 41.5058976 -71.28197439999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (35)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Blessed to have MaryAnn as a provider. She is a wonderful human being.

  • Doctors and nurse Practitioner, and medics I see are terrific, they listen they inspire confidence.But the general feel for me is like dealing with a large, beaurocraticCorporation. Which of course it is. I seek alternatives wherever possible

  • Marianne DelGuercio is excellent.

  • Marianne as always treated me with respect and compassion. I have always been treated like I am the only person in the room at that time and she is 100% committed to my health concerns.

  • I am always treated with care, compassion and kindness from the staff, doctors and nurses.

  • MaryAnne Delguercio…. Might have saved my life by making an MRI back at Newport Hospital that night… results were a stroke, not dehydration that I was sent home with on Sunday!Your call center makes you wait sometimes 20 minutes to answer a call… if they get that busy, the calls should bounce back toan office to answer after maybe 5 minutes of wait time… Telephone number for each office should be available!!!

  • Fantastic staff and medical professionals! Very thankful for this terrific team!

  • Everything Thank you

  • Excellent, professional, and caring!

  • I wa able to have a chest XRAY on my sore rib at the office, which was done most professionally

  • Nothing to add - was able to get right into the lab for blood work. All great.

  • My condition was fully explained and a plan for addressing the issue was clear.The needed X-rays were done so quickly and the results available in a few hours. I appreciate that Marianne conveyed the results of the X-rays to me as soon as they were available. This is especially true since the appointment was on a Friday afternoon.I was very comfortable with Marianne and would not hesitate to see her again

  • Everyone from reception, the nurse and the provider were kind , friendly and compassionate

  • Marianne is very attentive to my changing needs as I "age" and she respects the aging healthy process!

  • Always rite on

  • I was totally satisfied with this visit. Staff treated me with friendly respect and explained issues I asked about.

  • No improvement needed.Marianne Delguercio is awesome!

  • Marianne was the best. Truly a professional.

  • My visit was excellent and I already feel better because Marianneu00A0is wonder and very understanding and knowledge about my health. I recently had covid and she attended to my concerns. She ordered a chest X-ray right at the examination and it was quickly performed in the office. I give the visit today an A+! Thank you! [Name]

  • Marianne was fantastic, pleasant and knowledgeable

  • I was very satisfied with my care here and the recommendations [Name] at the front desk is so impressive She is pleasant and efficient and is a great representative of the level of care here

  • I feel heard, this is appreciated

  • able to have appointment and be seen with very little wait time. could ask questions and get answers, the bloodtests needed could be done immediately at the lab

  • No negative issues. Mid afternoon I called and spoke to receptionist to get direction concerning a health issue. My call was returned by the nurse practitioner within 15 min. An appointment was made for the following morning. Appointment began on time. Here I have always been made to feel comfortable and unrushed. I have always been a part of the discussions concerning my health. I have always recieved good suggestions and options.

  • I appreciated feeling as though my concerns and thoughts were listened to and genuinely heard, and being given clear advice accordingly.

  • They listen well.

  • So they were timely, quick, and efficient. I felt respected. The only thing that concerns me is that I found out after the fact that the practitioner is a very good friend with someone I know who has very different views on social issues than mine and I worry a little that certain pieces of personal information I shared might be shared. These are not really protected pieces of health information but rather lifestyle choices. I should have checked ahead of time about what is protected information and what is not.

  • as always the team is very attentive and pleasent

  • Everyone at the Polo Center in Middletown, RI, is fine, efficient, and friendly. However, in order to reach them, one has to go through the vast and cumbersome Southcoast burocracy -- telephoning is time-consuming and frustrating, and emailing is prohibitive. I wish I could just call or email my physician or the office directly.

  • The appointment was the first with this provider. Marianne was knowledgeable and extremely down to earth and approachable. Easy to talk to.

  • Explained any/all issues, kept me well informed of procedures/medications etc.

  • GRATEFUL FOR CONSISTENT AND QUALITY CARE. THANK YOU.

  • A courteous, thoughtful, and detailed visit for my health care made for a good doctor's visit experience.

  • Southcoast is superb, from the doctors to the front desk! Always a pleasure and the facility is spotless !!

  • Maryann DelGuercio, RNP, is an excellent clinician. [Name], Medical Assistant is outstanding with noticing symptoms & reporting ASAP - always pleasant & helpful

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.