Southcoast

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Practicing at the following locations:

Southcoast Physicians Group Family Medicine

672 Aquidneck Avenue The Polo Center
Middletown, RI 02842

P: 401-847-0519

Get Directions 41.5058976 -71.28197439999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.8
4.7
5

Patient Comments (24)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I feel heard, this is appreciated

  • able to have appointment and be seen with very little wait time. could ask questions and get answers, the bloodtests needed could be done immediately at the lab

  • No negative issues. Mid afternoon I called and spoke to receptionist to get direction concerning a health issue. My call was returned by the nurse practitioner within 15 min. An appointment was made for the following morning. Appointment began on time. Here I have always been made to feel comfortable and unrushed. I have always been a part of the discussions concerning my health. I have always recieved good suggestions and options.

  • I appreciated feeling as though my concerns and thoughts were listened to and genuinely heard, and being given clear advice accordingly.

  • They listen well.

  • So they were timely, quick, and efficient. I felt respected. The only thing that concerns me is that I found out after the fact that the practitioner is a very good friend with someone I know who has very different views on social issues than mine and I worry a little that certain pieces of personal information I shared might be shared. These are not really protected pieces of health information but rather lifestyle choices. I should have checked ahead of time about what is protected information and what is not.

  • as always the team is very attentive and pleasent

  • Everyone at the Polo Center in Middletown, RI, is fine, efficient, and friendly. However, in order to reach them, one has to go through the vast and cumbersome Southcoast burocracy -- telephoning is time-consuming and frustrating, and emailing is prohibitive. I wish I could just call or email my physician or the office directly.

  • The appointment was the first with this provider. Marianne was knowledgeable and extremely down to earth and approachable. Easy to talk to.

  • Explained any/all issues, kept me well informed of procedures/medications etc.

  • GRATEFUL FOR CONSISTENT AND QUALITY CARE. THANK YOU.

  • A courteous, thoughtful, and detailed visit for my health care made for a good doctor's visit experience.

  • Southcoast is superb, from the doctors to the front desk! Always a pleasure and the facility is spotless !!

  • Maryann DelGuercio, RNP, is an excellent clinician. [Name], Medical Assistant is outstanding with noticing symptoms & reporting ASAP - always pleasant & helpful

  • Marianne Delguercio is one of the best doctors I've ever dealt with, and I'm so happy to have her and I think she's a definite asset to the office there yeah, she's she's excellent she does everything right and I couldn't have a better doctor. Thank you. Bye.

  • I saw the practitioner in a timely manner and [Name] at the front did everything she could to make sure I could get lab work done for an up coming appointment. I really appreciate the effort.

  • Marianne Delguercio was kind and provided care after an inept and rude nurse?( Not sure? ) did notHave been coming here for 20plus yearsFinding another place for CARE

  • My NP, Marianne DelGuercio was very detail-oriented, friendly, and compassionate. She readily helped me with suggestions to continue improving my health

  • They got me in, right away, that day. They took care of me like they were taking care of one of their own family members (in a good way!)

  • The new nurse I believe her name was [Name] was on top of her game! Friendly polite and thorough…such a beautiful attitude and smile. She definitely found her calling as so many people today just need that friendly caring smile.

  • Know more about my history

  • Maryanne is the best!!! She is an asset to Southcoast!

  • Very caring , professional staff

  • Polite, professional and always friendly at Southcoast Health.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.