Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Endocrinology

    235 Hanover Street Ground Floor
    Fall River, MA 02720

    P: 508-973-1750

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.9
4.9
4.9

Patient Comments (23)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Very professional and considerate

  • Lisabeth was great and listened to my concerns.

  • Wait room mixed health issues it would be nice to be segregated from the sick.

  • very good, excited to be part of this program.

  • LisaBeth was great!

  • I had a wonderful experience with the diabetes educator lisabeth

  • Only positive comments. Lizabeth was knowledge and interested in my success.

  • they listen to my questions, and gave me straight answers.

  • She was very knowledgeable and explained everything in great detail job well done. Thank you [Name]u00A0

  • Lisabeth was very patient with me. Explained clearly. I felt very comfortable. All staff are fabulous. Thank you

  • Provider was excellent. Easy to talk to and quite thorough in her presentation

  • They care about my wellness. They are excellent professionals.They're there when I need.

  • Lisabeth is easy to talk to, easy to understand, helpful, courteous, kind. It is a pleasure going there and getting updated each year.

  • Everything was good !

  • Lisa provided answers, suggestions, and advice in a friendly and patient way.

  • Lisabeth was very informative, and very thorough with everything having to do with my appointment

  • Very thorough and knowledgeable about handling my diabetes.

  • More coaching to encourage me to stay on track with eating goals. She did give me written information though. I needed more structure.

  • Very helpful and courteous. It was a pleasure to deal with Lisabethu00A0Williams.

  • Lisabeth was great to speak with - she answered all my questions and was never judgemental.

  • She listened, informed me about a wellness program that helped with my co-pays for insulin. And helped me set up my dexcom

  • My appointment was extremely pleasant, Lisa Beth Williams is very professional, she talks & advise me on things about my diabetes, I feel comfortable talking to her, she also listens to my concerns she is a Great Provider, Thank You Miss Williams.

  • Very informative and gave me tools to set me up for success.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.