Southcoast

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Locations

Practicing at the following locations:

Southcoast Physicians Group Endocrinology

235 Hanover Street Ground Floor
Fall River, MA 02720

P: 508-973-1750

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.8
4.8
4.8

Patient Comments (19)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Ms. Williams is a knowledgeable, professional, and personable practitioner who is a perceptive listener and keen, poignant interviewer. I am looking forward to follow-up appointments with her team: healthy lifestyle choices.

  • The experience was excellent. Everyone I came into contact with was helpful and knowledgeable.

  • Lisa was wonderful and listened to my concern. I will enjoy working with her.

  • Relaxed and great experience

  • Lisa helped me with all my diabetic needs

  • Provider was professional and courteous. Gave me lots of useful knowledge about my disease. She was great!

  • You did everything correctly

  • I feel as if I got a lot of info in a short period of time which I appreciated and wrote down so I wouldn't forget. She also gave me material to read.

  • Well informed, patient, took time to answer all questions!

  • I was seen in time and Lisa takes time to listen to your issues

  • Keep up the good work.

  • Lisabeth was very supportive in provided me with valuable information on how to plan my meals, and manage my diabetes. And it was a very pleasant experience and she gave me a lot of resources. And I felt really positive that I was going to be able to control my diabetes when I left her office.

  • Pleasant experience, provider was well informed and well prepared with all information I needed.

  • Very professional experience

  • Professional and courteous. Concerned about my management of my diabetes situation.

  • Lisabeth was compassionate and informative.

  • The hand outs will be helpful

  • She was very helpful and knowledgeable....very pleasant...

  • Very professional and polite.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.