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Kristen practices at the following locations:

Southcoast Physicians Group Cardiology

1030 President Avenue Truesdale Building Suite 3001
Fall River, MA 02720

P: 508-973-9700

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
4.9

Patient Comments (60)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Yes I was very satisfied with, with my health care provider, and she was exceptionally nice, and understanding, and helpful. And... anything I can think of that was a good about my visit, I can... I'm definitely satisfied with my visit, and it was very helpful to me.

  • Everyone was very nice and accommodating the MA [Name] was very nice made you feel comfortable. The APP was very nice and thorough.

  • This visit met all my expectations.

  • Easily the best Dr's office I've ever been to.

  • Hi, everybody was wonderful. I've been in and out of there in a pumped time, but I like my doctors anyway. They are very thorough, always call my meds with me. I've never had a problem, recommended anyone and I think he's awesome, your help through all of us. Okay, everybody stay safe. Love you. Good job.

  • Southcoast cardiology is the best around I highly recommend them.

  • Everything was great no need to improve

  • Excellent NP!

  • I felt listened to and that she truly wanted to help me with my issues. She was very clear in her explanation for my plan of care and was very supportive.

  • Friendly,kind,cortious,knowledgeable

  • Always listen to what I have to say...

  • Kristen was very knowledgeable about my previous health issues.

  • Every aspect of my appointment/visit was provided with care, knowledge and experience.

  • Can't think of any thing.

  • I am very pleased in going to this office.

  • Through aND COMPASSIONATED CARE aS ALWAYS, aLL MY QUESTions ANSWERED AND MY HeALTH STATUS FULLY EXPLAINed.

  • everything went as expected

  • Workers are very friendly and make you feel welcome

  • Office called and my husband got a televisit right away (same day) so he was able to get his prescription for 3 months instead of one. He had not been able to go in because he doesn't drive and we have disabled daughter at home (usually at her day program but home because of pandemic) that makes it very hard to get to appointments. Staff was extremely helpful,very understanding and compassionate. Three things I think all of us should always try to be. Thank you so much! It really matters to our family.

  • All my concerns and questions were answered, this is very important.

  • Everything was extremely good. The women that you first encounter at check were the best, friendly, knowledgeable couldn't ask for better. The entire experience was great.

  • It is a pleasure dealing with everyone at this office. You are treated with respect and they seem very concerned with your health treatment

  • Kristin was very thorough, very compassionate because I've been going through a lot lately and she offered me a tissue and was very understanding and she took all the time that I needed to understand my various options for different things having to do with monitoring my heart. She went out of her way to to make sure that I understood to explain, you know, best options, you know, but anyway, she was just very very bright ,very professional, and very great bed side manner and it was actually my first visit with her, but I felt very comfortable with her and I highly recommend her.

  • Kristen has been my NP for several years. Dr [Name] as well, he will be missed. They also provided care for my dad, they are like family and were always so helpful and compassionate with his care. Dr [Name] even called us when my dad passed to offer condolences. Love this practice. They truly care about their patients

  • (INAUDIBLE) service was excellent. Thank you

  • Get me in to see doctor as soon as possible, got me well on my way to getting better !

  • She was very thorough

  • Was a yearly check up....posted from earlier date

  • Everything was perfect and professional

  • When I talk to Kristen, she's always prepared and as much as she has my file in front of her she knows all the recent doctors I've seen, you know, other than Dr. (INAUDIBLE) and she's up on all the information that that I think she should have so I'm very satisfied. And she's very personable to talk.

  • ok

  • I saw kristen merrill. She was so easy to talk to, explained everything so I could understand. Seemed very interested in my health. Looked at all my info.she listen to me explain how I feel. She was wonderful I would see her again.

  • The office was excellent ,the people that work in the office are excellent. Physician, nurse practitioner everyone very good.

  • The consultation is good, I was granted a translator, they are proceeding with what is necessary to improve my health

  • Everything went very well. Kristen was wonderful, the tech that did my cardiogram. He was excellent, and staff and the secretaries were wonderful.

  • They are always friendly polite,kind,and despite how busy they are they listen. I always feel welcome and comfortable when I visit this office. Thank you

  • Excellent service felt very comfortable Kristen was very informative

  • everything cardiology team is awesome so is my cardiololgist dr [Name]

  • ervything

  • When testing is suggested, I would like a description of everything that will take place. What is routine to the doctor is often daunting to the patient.

  • I have never had a bad experience at [Name] Cardiology. Everyone there is tremendous always has been the last 25 years and Kristen was great yesterday. So keep doing what you're doing. Everything is fine. I would recommend you to anybody and everybody. Thank you.

  • They were on time. Didn't rush, explained everything so I understood.

  • everything was done quickly and all the staff was very friendly

  • Everything was just fine

  • Dr [Name] [Name] and Nurse Practitioner Kristen Merrill always provide clear, attentive care in a patient, clear, and direct manner.

  • great job.

  • It's a great office staff was very pleasant. My appointment was right on time. Nurse practitioner was awesome.

  • I've been going to Dr. [Name] and nurse practitioner for many years and they always do fine by me. I would highly recommend them.

  • Kristen did an excellent job of making me feel that she took my health issues seriously. As soon as she came in she immediately told me that she read through my history but wanted to hear from me what was going on. Even though my issues don’t seem to be heart related after 4 months of frustration I finally felt listened to! Thank you Kristen!

  • They were very efficient and knowledgeable

  • Doctor was very informative and caring. Great dialogue.

  • The staff is very courteous and professional and provides feedback in a very timely manner. The provider himself and the NP, the professional staff, at Charlton, as in the Cath Lab, at the pre-op, at the lab. I was very impressed with how I was treated and how well informed I was kept and how much at ease I was kept. Although of course, everybody's nervous when they go through a procedure like a cardiac Cath and also, the follow the follow-up care. I would highly recommend Charlton Cardiology and the South Coast Cardiology office to any of my peers. And since I am a professional nurse myself, I think I have good judgment. Thank you for having me participate. I would I appreciate it. Thank you so much.

  • Kristen is always completely on top of what is going on with my treatment.I always feel completely comfortable asking her any questions I might have and she does her best to make sure everything is perfectly clear.

  • Kristen is an excellent provider, medical provider. She listens (INAUDIBLE), explains all terms, and I feel very, safe with her.

  • Visit was very good

  • The care I had today was unbelievably great. The practitioner was very alert, knew very much about me. She knew all my history. She talked to me about my diet my health, my everything. She was very good, and I enjoyed being with her. Actually I'd like to see her again. Thank you.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.