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Kristen practices at the following locations:

Southcoast Physicians Group Cardiology

1030 President Avenue Truesdale Building Suite 3001
Fall River, MA 02720

P: 508-973-9700

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.9
4.9
4.8

Patient Comments (32)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • ok

  • I saw kristen merrill. She was so easy to talk to, explained everything so I could understand. Seemed very interested in my health. Looked at all my info.she listen to me explain how I feel. She was wonderful I would see her again.

  • The office was excellent ,the people that work in the office are excellent. Physician, nurse practitioner everyone very good.

  • The consultation is good, I was granted a translator, they are proceeding with what is necessary to improve my health

  • Everything went very well. Kristen was wonderful, the tech that did my cardiogram. He was excellent, and staff and the secretaries were wonderful.

  • They are always friendly polite,kind,and despite how busy they are they listen. I always feel welcome and comfortable when I visit this office. Thank you

  • Excellent service felt very comfortable Kristen was very informative

  • everything cardiology team is awesome so is my cardiololgist dr [Name]

  • ervything

  • When testing is suggested, I would like a description of everything that will take place. What is routine to the doctor is often daunting to the patient.

  • I have never had a bad experience at [Name] Cardiology. Everyone there is tremendous always has been the last 25 years and Kristen was great yesterday. So keep doing what you're doing. Everything is fine. I would recommend you to anybody and everybody. Thank you.

  • They were on time. Didn't rush, explained everything so I understood.

  • everything was done quickly and all the staff was very friendly

  • Everything was just fine

  • Dr [Name] [Name] and Nurse Practitioner Kristen Merrill always provide clear, attentive care in a patient, clear, and direct manner.

  • great job.

  • It's a great office staff was very pleasant. My appointment was right on time. Nurse practitioner was awesome.

  • I've been going to Dr. [Name] and nurse practitioner for many years and they always do fine by me. I would highly recommend them.

  • Kristen did an excellent job of making me feel that she took my health issues seriously. As soon as she came in she immediately told me that she read through my history but wanted to hear from me what was going on. Even though my issues don’t seem to be heart related after 4 months of frustration I finally felt listened to! Thank you Kristen!

  • They were very efficient and knowledgeable

  • Doctor was very informative and caring. Great dialogue.

  • The staff is very courteous and professional and provides feedback in a very timely manner. The provider himself and the NP, the professional staff, at Charlton, as in the Cath Lab, at the pre-op, at the lab. I was very impressed with how I was treated and how well informed I was kept and how much at ease I was kept. Although of course, everybody's nervous when they go through a procedure like a cardiac Cath and also, the follow the follow-up care. I would highly recommend Charlton Cardiology and the South Coast Cardiology office to any of my peers. And since I am a professional nurse myself, I think I have good judgment. Thank you for having me participate. I would I appreciate it. Thank you so much.

  • Kristen is always completely on top of what is going on with my treatment.I always feel completely comfortable asking her any questions I might have and she does her best to make sure everything is perfectly clear.

  • Kristen is an excellent provider, medical provider. She listens (INAUDIBLE), explains all terms, and I feel very, safe with her.

  • Visit was very good

  • The care I had today was unbelievably great. The practitioner was very alert, knew very much about me. She knew all my history. She talked to me about my diet my health, my everything. She was very good, and I enjoyed being with her. Actually I'd like to see her again. Thank you.

  • perfect

  • I thought the experience was very good. Kristen was very clear that we were able to discuss all the important issues. And I found it- I was prepared for the call because I knew she was calling, and I think it went very well.

  • Everyone was very courteous and the np Kristen was very knowledgeable and explained things to me about medication and procedures that I might need in the future

  • This was my first "on line" visit where we face timed. I did not face time with Dr [Name] but Kristen Merrill and she was excellent!

  • There was a mix up regarding my appointment but they were apologetic and I appreciated their sincerity. Times being what they are, it was a small error and was fixed as best as possible. I am grateful for the way it was handled.

  • Because everyone is so caring, I look forward to my visits and appreciate their knowledge and their focus on all health aspects. The personal touch is always appreciated.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.