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Practicing at the following locations:

Southcoast Physicians Group Cardiology

1030 President Avenue Truesdale Building Suite 3001
Fall River, MA 02720

P: 508-973-9700

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (57)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Everything was done well.

  • Well, you guys did well with everything. I'm very happy what the doctors there and I appreciate the feedback. Thank you.

  • Attentive to my concernsExplained care going forward.

  • This provider listens very well and explains things in plain English.

  • Kristen was, especially, knowledgeable, professional competent and friendly. She knew what she was doing with me. She asked me about a couple of things, and we talked about the answers. She satisfied me completely. And I was very, very happy with her professional services yesterday.

  • Very happy with everyone in the office

  • I'm always impressed with this doctor's office, Kristen and Dr. Merrill and Dr. Cohen, always. Paint will be explained everything to me with no problems, and I have total faith in both of them. Thank you.

  • keep up the great work.

  • My experience was very well. Thank you very much. Goodbye.

  • Everyone was fantastic.

  • I felt that I was very well taken care ofu00A0

  • Shorter wait time , if my appointment is 2pm I don't want to wait till 2:45 to be seen

  • Love everyone in the office! Always helpful

  • 10 speakes for its self

  • Kristen was great, engaging, helpful and really listened to me.

  • Made to feel comfortable.

  • Perfect. No need for improvement.

  • This cardiology department is not only professional but compassionate and they make you feel comfortable and important. I was very happy it was there that I went. That unit is worth its weight in gold.

  • Kristen Merrill is extra ordinary.

  • Kristin was very sweet and professional listened to me and answered all my questions

  • It was a very positive experience. She listened to all of my concerns, and was helpful, and patient, and very organized. I would highly recommend sending anyone to her.

  • Kristen Merrill and staff was exceptional. Listened to me. I find that very important in a doctors office. Thank you!

  • The appointment started on time. The Physician's Assistant was very aware of my medical history. She has seen me many times in the past. This appointment was very enlightening and pleasant.

  • Everything was explained very well

  • Doctor was very courteous and very helpful.

  • Great teamwork

  • Kristen np in cardiology was great. Had all info accurate et prev test upcoming procedure a new med. She was very attentive and kind.

  • Very professional efficient understanding thorough

  • Staff was friendly and helpful pleasant to talk to. The med tech was really sweet,made me feel very comfortable, and the P.A. was excellent. I highly recommend her.

  • Took her time with any questions I had and didn't rush me out.

  • Everything was fantastic I would never change anything thank you.

  • very short wait to see Dr and friendly nurses

  • Kristen Meril was great, very kind, courteous, and caring !!

  • Yes I was very satisfied with, with my health care provider, and she was exceptionally nice, and understanding, and helpful. And... anything I can think of that was a good about my visit, I can... I'm definitely satisfied with my visit, and it was very helpful to me.

  • Everyone was very nice and accommodating the MA [Name] was very nice made you feel comfortable. The APP was very nice and thorough.

  • This visit met all my expectations.

  • Easily the best Dr's office I've ever been to.

  • Hi, everybody was wonderful. I've been in and out of there in a pumped time, but I like my doctors anyway. They are very thorough, always call my meds with me. I've never had a problem, recommended anyone and I think he's awesome, your help through all of us. Okay, everybody stay safe. Love you. Good job.

  • Southcoast cardiology is the best around I highly recommend them.

  • Everything was great no need to improve

  • Excellent NP!

  • I felt listened to and that she truly wanted to help me with my issues. She was very clear in her explanation for my plan of care and was very supportive.

  • Friendly,kind,cortious,knowledgeable

  • Always listen to what I have to say...

  • Kristen was very knowledgeable about my previous health issues.

  • Every aspect of my appointment/visit was provided with care, knowledge and experience.

  • Can't think of any thing.

  • I am very pleased in going to this office.

  • Through aND COMPASSIONATED CARE aS ALWAYS, aLL MY QUESTions ANSWERED AND MY HeALTH STATUS FULLY EXPLAINed.

  • everything went as expected

  • Workers are very friendly and make you feel welcome

  • Office called and my husband got a televisit right away (same day) so he was able to get his prescription for 3 months instead of one. He had not been able to go in because he doesn't drive and we have disabled daughter at home (usually at her day program but home because of pandemic) that makes it very hard to get to appointments. Staff was extremely helpful,very understanding and compassionate. Three things I think all of us should always try to be. Thank you so much! It really matters to our family.

  • All my concerns and questions were answered, this is very important.

  • Everything was extremely good. The women that you first encounter at check were the best, friendly, knowledgeable couldn't ask for better. The entire experience was great.

  • It is a pleasure dealing with everyone at this office. You are treated with respect and they seem very concerned with your health treatment

  • Kristin was very thorough, very compassionate because I've been going through a lot lately and she offered me a tissue and was very understanding and she took all the time that I needed to understand my various options for different things having to do with monitoring my heart. She went out of her way to to make sure that I understood to explain, you know, best options, you know, but anyway, she was just very very bright ,very professional, and very great bed side manner and it was actually my first visit with her, but I felt very comfortable with her and I highly recommend her.

  • Kristen has been my NP for several years. Dr [Name] as well, he will be missed. They also provided care for my dad, they are like family and were always so helpful and compassionate with his care. Dr [Name] even called us when my dad passed to offer condolences. Love this practice. They truly care about their patients

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.