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Practicing at the following locations:

  1. Southcoast Physicians Group Cardiology

    1030 President Avenue Truesdale Building Suite 3001
    Fall River, MA 02720

    P: 508-973-9700

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (61)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Everything went perfectly well

  • They're are all very professional and caring

  • Listened great personality & thorough very comfortable

  • Very professional, helpful, good listener and answered all my questions as we discussed my lab results. I was very pleased and would highly recommend Kristen Merrill !

  • You have highly trained and oI informed cardiac surgeons and providers, keep bothering or sharing these great people.

  • just a wonderful experience with a new NP, no alarming words, just a sweet professional approach

  • Kristen Merrill was terrific and she always listened to me. She explained her observations and instructions clearly and easy to understand. She is knowledgeable, professional and extremely personable.

  • First visit with NP. I was very satisfied.u00A0

  • I'm very happy with the careu00A0received during my visit. I can't think of anything that could have been done differently, at this time

  • Very courteous and thorough

  • NP did thorough discussion of my questions. Very Helpful. Thank you to her.

  • Was seen by PA on time. Normal visit. Discussed my tests + EKG . Nothing eventful. Made appointment for next year.

  • Very professional and caring provider

  • They did good job to take care of me in the Hospital and in the office. Every things, medicins, Xray. And more.

  • This office is best medical office I have ever been to.

  • This was my first follow up visit after a cardiac catherization. Kristen provided exceptional care and notified my attending physician with my health concerns. They were expedited quickly. Will continue my cardiac care with [Name]. [Name] and cardiac team. Thank you.

  • Kristen Merrill is amazing, she makes you feel like family. I just adore her.

  • As always, Kristen @ the staff were wonderful. Welcoming, professional & caring. Thank you

  • Kristen was just awesome with my Mom. Very patient!Always have a great experience in that office.

  • Took care of all my needs asked the appropriate and important questions

  • Everyone was very nice and helpful at my visit.

  • I am always happy with the way everyone treats me!

  • Kristenu00A0is a fantastic person & I look forward to my visit with her.

  • It was my first visit Kristen and she was very efficient, polite and knowledgeable about my history.

  • Totally satisfied always.

  • NP Kristen Merrill is thorough, pleasant, and professional. On at least two occasions during the last 8 or so years, she has made specific, practical recommendations that have had led to consequential improvements to my health/medical condition.

  • I think it's great because a lot of times I can't leave my house because of different things and doing it over the phone is great for me because I have a hard time with going out. I have oxygen and everything and it makes it difficult for me, but on the phone, it''s really great and the doctors are...are great, they are....they really are. So, that's it. Thank you.

  • She is professional and treats me with respect. She listens to my concerns and talks about them to me in a manner that I can easily understand.

  • She was well briefed.PatientAnswered all questions fully

  • First time seeing Kristen Merrilll. She was kind, patient and very throrough. Thank you.

  • She was very professional

  • Everything was done well. NP filled in for Cardiologist, NP had a thorough command of my medical history. She did her homework and was able to answer any and all questions. She was reassuring and presented herself with confidence. All staff receptionist, nurse, NP were excellent. Deeply appreciative!!!

  • Attentive, skilled & caring

  • i was very pleased with the care i received.

  • NP Kristen Merrill is very professional and genuinely cares for the patients. She is an asset to this practice and a pleasure to deal with.

  • Kristen was very easy to talk to. She was very informed on my history, answered my questions so I could understand and very personable.


  • Very caring...knowledgeable and on top of everything

  • This office and all staff are the best. I trust and take every thing they say as te absolute best for me.

  • Welcoming, friendly, informative.I cannot think of anything to improve this experience.

  • Listen to everything I said. Made me comfortable. Excellent

  • first of all the office staff is superb! when I call in with a question they are just so helpful.[Name] and Kristen are very thorough and easy to discuss things with.

  • Very professional and kind staff.

  • I had the best experience the provider. Listen to me, knew my history and provided good advice, very understanding and courteous. I highly recommend this provider.

  • Professional as always. No complaints

  • Kristen Merrill was fantastic... She discussed everything with me, listened to all my concerns and advised best course of treatment... Very knowledgeable and personable

  • These people are on top of their game. Always feel comfortable and confident in their care.

  • Appreciate that there were no long waits. Always get good treatment there.

  • Everything is fine with my provider everytime I come they take very good care of me would not go to any one else but [Name] [Name] office they are the bestu00A0

  • All, was well .

  • The NP I saw was amazing! She listened to all my concerns & provided great feedback & recommendations.

  • I am very satisfied with their services.

  • Always very helpful and friendly when I go there

  • Kristen and all the providers and staff are very knowledgeable, friendly, and caring. They work well as a team to provide the best possible care!!

  • provider was very aware of all aspects of cardiac issues I have experienced and was greatly helpful in explaining aspects of care and treatment

  • Everything went well with conference call.Thank you.

  • Kristen was very kind and thoughtful and discussed what we wanted to discuss.

  • Everyone in the office truly cares, that is so appreciated…

  • Definitely no white coat syndrome at this office. I feel very comfortable when going over my situation with anyone I see

  • Southcoast is truly patient centered.

  • I was pleased with the professionalism of everyone.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.