Locations
Practicing at the following locations:
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Southcoast Health Cardiology
1030 President Avenue Suite 3001
Fall River, MA 02720P: 508-973-9700
Get Directions 41.71413709999999 -71.13876849999997
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (53)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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You did it well.
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I think everything's been improved since the last time I've been to a hospital. And I believe that Childhood Memorial Hospital is the best hospital, and I've been in a few. The staff is fabulous, wonderful, and I'd recommend anyone to both hospital and doctors because they're really good. And I'm glad I'm one of your patients. I think the minute went by.
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[Name] was my MA and was super pleasantAnd Kristin is always nice,she listens and takes her time with you[Name] and the other woman took their time to explain details about the monitor and we're very patient and kind. Dr. [Name] is my physician now for atleast 30 yes and this whole team is the best which is why I travel from RI to FR...love this office! .
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Everything was done in a very professional manner with no problems
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Took me on time and always pleasant staff.
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This person and practice are outstanding in their care and follow-up.
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Kristen is an awesome person she listens. Suggests and always is aware of what I'm doing for my health
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Everything was A+
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Kristen Merrill is the best. She listens and gives advice. She cares.
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Everyone listens very well and shows care and concern.
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Very efficient and knowledgeable about my chart Went over my pending issues with information on how to care for myself
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She was courteous polite and informative
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Bothu00A0u00A0[Name] [Name] and Kristen Merrill are awesome! I really put my trust in their care!
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Kristen is AMAZING! She is very good at her job. Always concerned and helpful.
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Have been with this office for many years and have never had a problem. They care and do the best for you. Great doctors and nurses that are right there to listen and help you.
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Awesome care
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The nurse, [Name] and NP Kristen, were both delightful. Friendly and efficient.
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Everyone was very kind !
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I was treated with respect and kindness. Everything went really well, it was a good visit.
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Kristen Merrill is smart, thorough, sensible, and helpful, in substantive medical ways. If I could give her and her colleagues at Southcoast Cardiology a rating higher than 10 I would do so.
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Everything was done quickly and in a friendly manner.
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Kristen was professional, informed, and expressed empathy. She is an outstanding medical professional.
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Not just answer questions but encouraged them. We'll done !
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This is my first visit with her
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Everything was awesome. Experience terrific. Definitely recommend. Okay, thank you. Bye.
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I feel valued and heard as a patient. My concerns are heard and not dismissed. I receive follow up phone calls as committed and we work together on an action plan. If this practice could be my GP, I would be delighted! Kristen is aware that I have been bumped in the Southcoast GP practice resulting in me going outside of the SC group for GP care.
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The service was excellent. Very good.
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timely, friendly, thorough. professional
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Kristen Merrill was knowledgeable about my entire medical history since my heart attack. She was very informative and answered all of my numerous questions with precise easy to understand language! I couldn't have asked for a better 6 month follow-up!
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My current cardiac situation seems to be well evaluated and medication appropriate considering my age of 90 years.
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Very professional and also kind and friendly.
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Kristen as always was awesome. Great manner, extremely knowledgeable and forthcoming about my health and needs. The Young woman that did my prep, EKG, Blood Pressure etc was also excellent as well. I believe her name was [Name] If not whoever she was was very personable and capable!
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Kristen is a great provider. She is a lovely person too! She is informative and extremely knowledgeable.
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Professional and comprehensive care exhibited by Doctor Noris and her staff on a consistent basis - - compassion and empathy are particularly noteworthy!!
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Treat me like. A person number 1
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Kristenu00A0is amazing! Listens well and provides good detail and feedback.
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Very professional and personable.
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Kristen was fantastic!! Took the time to chat and explain what the visit was about
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KRISTEN IS A GREAT LISTERER EXPLAINED IN DETAIL WHAT I NEEDED TO KNOW ABOUT MY AFIBSHE IS ALWAYS VERY FRIENDLY AND ALWAYS VERY HELPFUL AND GIVES ME GREAT CONFIDENCE
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I loved my visit with Kristen Merrill. She is extremely knowledgable and professional, but very down to Earth. Kristen has a very welcoming personality that puts a patient a ease quickly. She knew my medical history and was very helpful in explaining what she thought I needed as next steps. Kristen is an excellent listener, and make you feel hurried. I trust her judgment completely. She is a doll, and I look forward to my next visit with her. She is always smiling and upbeat!
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I don't know how you would improve anything because every time I go there I am treated very well. The girls are always so nice, the doctors are so nice. You just do fine, you don't have to improve anything, really. That's it. I can't say any more.
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PromptFriendly Courteous Informative
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Treated professionally by all.
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This provider listens carefully and explains clearly.
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On time.Entire staff pleasant.
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Timely. Helpful.
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I am always impressed by the courtesy, the kindness and the expertise shown by everyone I deal with at that practice. Even though I was, by mistake, a half hour early yesterday, they still took me in a timely manner and everyone was very, very friendly and not stressful at all.
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Every visit I have is always great the whole staff is knowledgeable and pleasant I never had a bad visit. Thank you for letting me to tell about my visit.
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Everyone from receptionist to care provider performed their jobs perfectly. Medicine done right!!
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Listening!
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It is a problem not getting your next years appointment because of the complicated scheduling process, as I understand it. We can not know when it is for months then it may be difficult to change it if inconvenient.
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PA very good
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My visit with Kristen was very good. She listened to all the problems I had last winter and examined me. She ordered an echocardiogram before my next visit with [Name] [Name]
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.