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Katrina Roi, MD

4.8 out of 5 (188 Ratings)

Specialties:

Family Medicine / Primary Care

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About Katrina Roi

Dr. Katrina Roi graduated Magna Cum Laude with her Bachelor of Arts degree from Dartmouth College in Hanover, NH. Dr. Roi earned her medical degree from the Warren Alpert Medical School of Brown University in Providence, RI. She completed her medical training at the Brown Family Medicine Residency where she was a chief resident. She speaks advanced Spanish and French.

Dr. Roi’s clinical interests are in reproductive health, sports medicine, and medication-assisted treatment for substance use disorders. Her personal philosophy of care is focused on partnering with her patients to improve their health and achieve their goals. She is committed to providing medically up-to-date, compassionate care.

When not at work, Dr. Roi enjoys gardening, eating homegrown vegetables, reading novels, and taking her Australian Cattle Dog for hikes.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    479 Swansea Mall Drive
    Swansea, MA 02777

    P: 508-973-1570

    Get Directions 41.7613575 -71.22010539999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.8
4.8
4.9

Patient Comments (33)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr. Roi and her staff are kind ,informative and respectful. That's what matters . Lab staff also very friendly.

  • Dr. Roi is so thorough and truly invested in my well-being…she asks questions and then follows up according to my specific answers. I feel very comfortable because she really is interested in my health.

  • Friendly, professional, helpful. Answered questions, gave helpful info.

  • Dr. Roi was very thorough and thoughtful. I never felt like I was being hurried out. This was my first visit with her and she was able to answer some questions I have had for many years.

  • Dr Roi and I believe the nice woman named [Name] were great!

  • PCP Roi is professional, understanding, non-judgemental.MA was kind and personable.Staff members work as a team.Positive Comradery.

  • Well, the staff was very apologetic because my appointment was at 3.30 and I didn't get in until 4.30 because they had an emergency where a patient had to be removed by ambulance. So the staff was very apologetic and I appreciate that. And so no problem. They do a wonderful job there. Thank you.

  • It is good that the practice now allows me to make an appointment for the next physical a year ahead. I had to wait an extra two months this time. No big deal.

  • love dr. ROI

  • After being in the ER last week I was able to get an appointment with my PCP in 4 days. We discussed my concerns and arrived at conclusion . Thank You

  • Dr Roi is always informed and helpful, has a wonderful connection to her patients.

  • She is very thorough

  • Dr Roi is wonderful!!!!! The office staff continues to fail miserably! Check in / out women most definitely need customer service training. I can't stand listening to personal conversations between 5-6 women(desk workers) while patients are ignored.

  • Always a pleasure to see Dr. Roi. A thorough Wellness visit.

  • She is very nice the best and really cares

  • Over a 10. Dr Roi is terrific, I find her to be a great communicator and always takes time to review and look up my past history with my previous Primary Care Provider.

  • very professional, individualized care , All health care questions and concerns were answered in lay man's terms .

  • Dr. Roiu00A0is an exceptional doctor. She takes her time. She knows you in and out. She gets to know you. She understands you. She is exceptional. I am so thrilled that I have her on my team. I love her. She's great. Thank you.

  • The front office staff was friendly and efficient. The medical assistant was kind, knowledgeable and considerate. This was my first visit with Dr. Roi...she was great. I appreciate her thoroughness, relatability, and genuine interest in my health!!! I made my follow up with her too.

  • Everyone I spoke to was friendly and helpful.

  • Wait times are very short. Doctor and support staff are all very friendly and its so nice to have a lab on site.

  • Set up an immediate appointment to address my current condition. Although Dr. Roi is not my primary care doctor, I was very impressed with her manner and expertise.

  • Overall I was very pleased with my care today and the doctor's concered about my needs and care

  • Because I am very satisfied with the service we received from her office.

  • Appointment was on time. We discussed many questions I had. She offered help with a problem I was having. Ordered x-rays I needed. Thank you.

  • Dr. Katrina Roi is a great doctor. I always appreciate her bedside manner and ability to discuss health options in a way that makes sense to a patient. If I need to reach out to her via MyChart she and nurse [Name] are always very prompt, thorough and helpful.

  • Dr. Roi is always on top of things.

  • Dr. Roy was very compassionate and knowledgeable and she listened to my concerns and she checked me thoroughly for my illness and she was just there for me the whole way through and we came up with a plan. The only thing I would suggest improvement on is like scheduling because I went on a day and there was like an error and there was a few people in the office that I could hear that they were having scheduling issues that maybe it's like a lot of patients there so I just better with scheduling. Thank you.

  • Dr. Roi knows my health history and is always pleasant and caring. She takes the time fully explain whatever we are discussing.

  • Very satisfied overall

  • Very attentive listened to my concerns and address each and everyone individually with an agreeable plan

  • Both Dr. Roi and [Name] the medical student working with her were wonderful listeners.

  • I am a patient of Dr. Katrina Roi, and overall, I rate the doctor and that office, the ladies in the lab and the ladies at the front desk, as 11, 10 and 11. I've never been unhappy with any of the services. My doctor is very thorough and it's actually a pleasure going to visit, and she answers all my questions. She's very thorough, very accurate. Thank you.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.