Locations
Practicing at the following locations:
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Southcoast Health Cancer Center
506 Prospect Street
Fall River, MA 02720P: 508-973-3020
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Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (42)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Long waiting room time I waited 45 minutes to be called in. The nurse who talked to us spent less than 10 minutes with us and while still talking she stood up with her hand on door knob so that told me she's done. I'm very concerned and nervous for an upcoming surgery and that didn't feel very caring. Of course the visit was on Xmas eve and everyone wanted to leave but I as the patient didn't want to be there either. Otherwise the doctor was very thorough and I'm confident she'll cure me..
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The office wait was a little longer than my appointment time. Appointment was at 10 we waited until almost 11 to be seen with no explaination as to what or why the wait.
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Dr. Robison, [Name] [Name], [Name], [Name], and [Name] are awesome as well as the rest of the team. They are all extremely knowledgeable, compassionate, and caring. They are the best team!!.
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All staff were very attentive, listened intently, spent necessary time to explain everything and ease stress. Excellent team and thankful they are available to me
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Always responsive to requests
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Always very caring amazing staff.Thank you
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Everyone at the center is so nice and helpful.
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It was an awesome experience from check in, to check out.
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Dr Robison has kind eyes and manner and seems totally competent. [Name]was caring and helpful and thorough. I was pleased with the care provided.
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Dr Robeson and the members of her team go above and beyond.
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The nurse practitioner that I saw for this visit discovered something that is very important. Therefore, she provided excellent care and she's a very trustworthy practitioner.
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Everyone there makes you feel at ease and important. They treat you with respect and kindness. Dr. Robison explains everything in detail and has a very comforting demeanor.
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I felt that I was treated with respect and caring by all involved. My concerns were taken seriously and viable solutions given to issues that concerned me.
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All staff, from the moment of [Name] into the office were friendly, supportive, pleasant and professional…particularly [Name] & [Name] D. I felt heard & not rushed; I understood what was going to happen from 1 minute to the next. I truly appreciated [Name] frequently reminded me that I was I a 'safe place' as I was very nervous, anxious and became emotional.
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Caring, friendly, extremely supportive and competent.
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Can't get any better , Dr Robison is a 5 star Dr and her office is a 5 star also !
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I was treated like a person and not a number...
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Explained procedures and were very friendly and open to any questions
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No waiting, very kind, considerate staff. Dr explained everything & had a plan for my care.
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Excellent staff. Timely appointment, wonderful oncologist.
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Everything and everyone was perfect!!!
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These Doctors and staff are out standing's for I have been there a few times and they are outstanding
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I'm very impressed and glad I chose this location for my care and am very happy with my care team. I feel fortunate to have them and trust them.
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We're very curtious and informative.
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I don't think my appointments could get any better in all my experience with my doctor and associates..they are all amazing
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I appreciate the care I receive and staff is the best![Name}, NP is an outstanding provider. She is very knowledgeable, listens to concerns, and is respectful. Not only does she provide excellent patient care and education, she is warm, kind and caring. I trust her decisions regarding my care and appreciate her gentleness during a gynological exam which is important to me.[Name] is very friendly, professional and understanding. She is empathetic and comforting and is a good communicator. I appreciate her positive attitude that contributes to a great patient experience.[Name] is very welcoming and accommodating. She was very understanding when I was stuck in unexpected traffic and she was able to still fit me in the schedule. She's always very nice, professional, and patient over the phone and in person.
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Dr. Robison and her staff are the best.
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From the moment I walked through the door I was greeted by a friendly and lovely front desk team member. The medical assistant and nurse were attentive and kind. Dr. Katina Robison is the best of the best GYN Oncologist. She provides top tier care for patients who are going through active treatment and patients who are in remission/cured. Dr. Robison and her amazing team are second to none.
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Dr. Robison and [Name] were awesome. Made me feel at ease and explained everything in a way I could understand. Answered all my questions before I even asked them. They and [Name] are a great team. I no longer fear my upcoming surgery because of them.
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Nothing needs to be improved and when I needed a hug , they gave you one . Wonderful doctor.
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This was a whole different kind of appointment for me it was all new to me.. they all treated me wonderfully
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I am very comfortable with Dr Robison and her staff. They have taken great care of me. All issues are always addressed. She takes the time to listen to what I have to say which is so important.
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Everything went very well. Everyone was friendly, helpful and respectful.
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Southcoast cancer center is Awesome. Other depts could learn from them. My experience with the cancer center has been a good experience considering the reason I was being seen. I will definitely recommend Dr Robison and her staff!
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Dr Robison & her nurse [Name] were PHENOMENAL!!!!!! just simply amazing caring understanding empathetic… I could go on and on! Simply the best !
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Outstanding health care.
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The NP took so much time to explain everything to me and I didn't feel rushed at all! She was caring and compassionate and gave me a variety of options to choose from. I sincerely felt well cared for and I would recommend her to anyone! Thank you
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I have no complaints. I highly recommend the all female staff, more comfortable for this type of exam.
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On time. Very through explaining things.
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I absolutely trust my doctor and staff, wouldn't be interested in seeing anyone else.
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I don't understand the facility fee and wish it did not exist.
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Dr. Robison explained everything clearly and was very kind. The nurses were also.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.