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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Ears, Nose & Throat (ENT)

    299 Faunce Corner Road 2nd Floor
    North Dartmouth, MA 02747

    P: 508-973-1350

    Get Directions 41.6600388 -70.98966899999999
  2. Southcoast Physicians Group Ears, Nose & Throat (ENT)

    191 Bedford Street 2nd Floor
    Fall River, MA 02720

    P: 508-995-0700

    Get Directions 41.7010292 -71.15195069999999

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (53)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • She explained everything even drew me a picture of what she saw in my throat. Very satisfied with her

  • She listened, had a culture done, went over my chart history. She set up an appointment with another doctor. She's good. I like her. Realizes the importance of antibiotics. She knows there is bacteria in my sinus. It could be a fungus. ER doctors and other doctors told me to not take the antibiotics. I know I need it and she told me to take it.

  • Katie is just the best! She listens and genuinely seems to care!! Going to the Dr sucks but honestly seeing Katie DOES NOT!!! Even though it can be tough to get in to see her it is definitely worth the wait!! I am extremely appreciative of the expert care I receive at ENT!!!

  • Second visit and great experience. Friendly, fast ,informative and accommodating.

  • Everyone that works at Southcoast does a fantastic job. They are professional, friendly and knowledgeable. I have never had a bad experience.

  • From the time I walked in was a very welcoming experience. The young lady that went over my meds was lovely, Katie is awesome and I had [Name], for the first time, who did the hearing test was very nice, and treated me with kindness. Great experience!

  • Nice people, didn't feel rushed

  • Katie Titcomb is absolutely wonderful. She is so friendly and makes the appointment much easier and enjoyable. All the staff there is super friendly. I do not live super close to their offices, but I will continue to make the drive because of how friendly and caring the staff is.

  • Kind, understanding and explains everything well. Very thorough.

  • Katie explained everything! She has a very caring nature. She listened to my concerns.

  • Kate Titcomp is fabulous. She listened and then recommended a 3 prong solution for my problem.

  • Provider explained the results of the procedure and a return appointment was scheduled before leaving the office.

  • Very timely and explained results in detail.

  • Really, I can't offer any comments on how to make my experience with Kathryn any better than it was. As a matter of fact, this was my second visit with her, and I, during the interim between the first and the second visit, I've already recommended family and friends to see her, and I'm sure she would take just as great care as she did with me.

  • This was my first visit to this office it was an amazing experience I felt heard and understood. My doctor was amazing all around she answered every question and concern I had for many years. I am very satisfied with my experience.

  • Katie is very friendly and knowledgeable and caring I would definitely recommend her to anyone

  • The only problem was waiting 5 months for an appointment

  • No mprovement necessary. My visit was very good.

  • The office was great. Everything went well. You guys need to get away with the call center because you can never get back through to the office to speak to anybody when you have questions. It's a horrible way to do healthcare.

  • Katie Titcomb is outstanding!

  • It took too long to get a appointment.

  • She was excellent! My only complaint is that I wished I could have been seen sooner

  • Kathryn was cordial, listened well, cleaned out my ears quickly. Much appreciated.

  • I was well informed and she took the time to listen to my questions and answer them. I didn't feel rushed at all. Very caring and professional.

  • KATHRYN WAS GREAT…

  • Excellent experience ... explained things clearly.

  • Every single person who worked in this office was pleasant and helpful. They did an excellent job explaining what was going to happen. They were wonderful about answering all questions. I was very pleased with my visit.

  • Everything.Changes not necessary.

  • If there was an 11, I would give Katie a 12 every time

  • This provider is very warm and caring and is a very good listener, a wonderful professional. She was away for a while and she came back because she had to work in a different office and I was so thrilled to have her back because I really missed her. She just does such a good job and she makes you feel like family. I just think she is the most wonderful physician that I have had to deal with.

  • Examined me very good. Explained to me always my condition , excellent showing of caring about my health. Always made me feel comfortable. Very understanding person. Never rushs's me…

  • Appointment on time,receptionist helpful and Kathryn Titcomb helpful and kind. This survey alsoThe same feelings for my husband [Name] [Name] also had and appointment with me.No improvement needed with five star office.

  • Listen to all my needs and concerns

  • Very pleasant informative visit.

  • My visit was switched to tela health visit and a call was preceded by a call from office then a call from the PA..it was a follow up visit in my CPAP and how it was working for me.. Kathryn Titcomb was knowledgeable about my case.. great PA..and great appointment!!

  • This was my first time going to this South Coast office. I was very impressed with the office. Very nice , to say the very least! The medical assistant was extremely nice. Sadly, I did not get her name. Last but not least, Dr Titcomb was wonderful! I felt so comfortable with her. If a Dr doesn't have a pleasant personality I usually won't go back. She was great! I would highly recommend her.

  • The clerk behind the desk and the nursing assistant and the physician's assistant were all prompt, kindly, and very knowledgeable.

  • Good provider clean the wax out ears

  • Everyone that I encountered during my visit was exceptional!! Thank you!!

  • Nothing comes to mind

  • I had a great experience with k. Titcomb PA. She was extremely helpful and knowledgeable. I wish I met her 2 years ago when my problem started.

  • They were all very nice people to deal with especially katey she has such a great smile. so I had a really nice visit with your staff very curteous and professional.

  • Tentative and knowledgeable provider with a caring bedside manner

  • She listened to my concerns and made things easier for me to understand abt the settings.

  • Got in and out quickly, however I believe I was the first patient of the day

  • She was friendly, upbeat and professional. Great before manor. The person doing my hearing test was informative as well.

  • Dr Titcomb was great. I left feeling like she heard me. Her treatment plan made sense and she explained it well. I will definitely keep her as my ENT

  • The only rating I gave that was low was in regard to getting an appt as soon as I needed it. I have been having sinus issues for awhile and the soonest appt they could provide was 4+ months. I know its not their fault but it was not 'when I needed it'. This was a great practice and the provider was very professional and helpful. Very happy with my visit!

  • Everyone in the office was courteous , knowledgeable and kind, the MA was very nice and had a great personality. Very nice clean office at that.

  • Easy to get appt. Friendly staff.

  • Every phase of my appointment was performed in a professional manner I felt very pleased with my experience

  • PA, Titcomb was so welcoming and very knowledgeable and informative. She made me feel comfortable and answered all my questions. If I could give her more than a 10 I would. Highly, highly recommend

  • PA was so patient and caring. Could not have asked for a better provider.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.