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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    827 American Legion Highway
    Westport, MA 02790

    P: 508-636-5101

    Get Directions 41.63331 -71.07568100000003

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.8
4.8
4.8

Patient Comments (57)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • First time visit with Karen. Very comfortable. Complete pleasure

  • This office visit and all the visits to this office are for my 91-year-old mother. They treat her with total respect, and they are very professional. My mother myself and my family are very happy with the care my mother gets from this office.

  • Loved Karen, very professional and knowledgeable of all my health issues.

  • I saw Karen for my wellness exam. She was quite thorough, professional and thoughtful. I was definitely satisfied with the care she provided.

  • Been going here for years and everyone that works. There is excellent.

  • Very timely, explained everything and very thorough

  • Karen listened, researched and worked with me for a good solution.

  • Excellent expertise and listening skills with Karen Jeffrey. Very grateful for her knowledgeable care.

  • The np was absolutely the best.Extremely thorough, nice and smart. A pleasure to be seen by her.

  • Everyone is great kind & caring thank you for that.

  • Yes, Karen Jeffreyu00A0was excellent. She has very, very distinct attention to detail. I have several health issues and she made sure that she went over everything and made recommendations and referrals to take care of unsolved or unresolved issues.

  • I love my doctors in this facility and the nurse practitioners very understanding and supportive I love [Name] [Name] and Karen L Jeffrey I've always had a pleasant experience at the location thank you !

  • I was welcomed in a timely manner and treated as a partner in my health the whole way through. She asked good questions and answered those I had for her. I was quite pleased.

  • My first visit with Karen was extremely pleasant. She's an extremely thoughtful, thorough nurse practitioner. I enjoyed the conversation. It was very positive and helpful.

  • Karen took the time to carefully listen to me. She asked question's, she showed empathy for how I was feeling. She made me feel valued and explained next steps from start to finish. Karen followed up with me the next day asking how I was feeling. Karen is in a league of her own. I would recommend friends and family in their time of need to see Karen. Thank you for this survey. Karen deserves praise.

  • I always have good experiences here.

  • I was able to get a same day appointment. I appreciate that I was able to be seen today by Karen. It was my first time meeting her. She was nice, and she was thorough. Thanks again.

  • There was no improvement needed anywhere. The experience was excellent. The nurse practitioner Karen Jeffreyu00A0was excellent.

  • Karen was well vested in my health and needs. Good person who cares.

  • Every went well

  • She was extremely thorough.

  • sufficient time was given to address new issuesextremely satisfied with this provider

  • Karen Jeffrey is great!Follows up on Labs & XRays very timely w a great explanation & Planu00A0

  • Visit was most satisfactory.

  • No need to make changes. all is good

  • Thorough exam, attention to detail, care for whole person, good bedside manner.

  • Great staff . Well informed , caring, attentive . Just a very positive experience

  • Very thorough. Listened carefully to what I asked and responded immediately with the appropriate answer. She had an outstanding bedside manner!

  • On time visit and everything was explained in detail.

  • Everything goes well

  • Karen was very good- informative and spent what time I needed with her. Can't think of anything more. Karen is a Keeper!![Name] [Name]

  • Always receive excellent treatment

  • no need for improvement.

  • This was the first time I saw Karen. She was very thorough and kind. She listened to me and answered all of my questions.

  • 45 minute wait

  • I complained about abdominal pain and I got a call back the same day, spoke with the nurse, and she tried to get me in the office as soon as possible. Actually the same day, I just didn't have transportation that first day and she ran a series of tests. And she seemed very knowledgeable and willing to help.

  • wonderful office very professional loved the MA

  • Reception person was not very patient with me

  • Karen was thorough and personable

  • Convenient fast,understandinable,all in all good visit

  • This is the BEST BEST NP. Better than my PCP. The service and knowledge Karen had and her demeanor was TOPS. I want to see her instead of my Dr.

  • Karen listened to all my concerns and went over all possible options moving forward.

  • Pleasant staff

  • NP was friendly, attentive and knowledgable.

  • The visit was great but the follow-up appointments with specialists aren't available for months! I wish that I could be seen for my issues in a more timely manner.

  • Ms Jeffreyu00A0was awesome! [Name] [Name] is my primary and will say my experience with Karen was just as great! And that's big shoes to fill! She was kind and considerate and had a great personality!

  • Yes, this is the first time I was treated by this nurse practitioner, Karen Jeffrey, did a great job explaining the simple procedure that was performed. And I was comfortable and satisfied.

  • Karen was thoughtful and engaged. And I loved the way that when we started talking about what's been going on with me, she got out from her chair and came and sat next to me. I also really appreciate that they could get me in when they did, even though I wasn't able to get in with my preferred provider, Karen is an excellent addition to this practice. And I'm honored to like have her as another person to choose from.

  • Just an overall great experience with this provider!

  • I really love south coast health

  • Karen was kind, nice, and friendly to help answer all of my questions.

  • Very Understanding, POLITE, LISTENED TO ALL MEDICAL INFORMATION.

  • the appointment went a bit long, but the nurse practitioner did a good job of helping me understand things. like results and things like that. she's a good listener too.

  • This was my first time meeting Karen. She is a great addition to the medical staff. She is very thorough and I felt she truly cared for my well-being. It made me feel confident that she could find a solution to my health issues.

  • Karen really listened. I was there for one reason but was experiencing acute symptoms unrelated to the appointment and she really listened to me and ordered some testing

  • Always pleasant, and thorough.

  • Responsive care was provided.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.