Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Ears, Nose & Throat (ENT)

    299 Faunce Corner Rd
    North Dartmouth, MA 02747

    P: 508-995-0700

    Get Directions 41.6600388 -70.98966899999999

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (46)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Joshua Frias...Very professionalWas able to guide me to a difference path for my problem....nostrils..I definitely will recommend him.

  • Dr. Frias was great. Listened and heard everything I had to say. Gave me good information and perspective. As well as help facilitate my next course of care. Very happy with my doctors visit today.

  • Joshua was very professional, courteous and performed the procedure with expertise and no discomfort to me at all. Further, was informative on what I should do at home with peroxide to maintain a clear and clean ear. I am thoroughly satisfied. Thank you, Mr. [Name]

  • He explained everything to me carefully until I understood.

  • Had ears cleaned many times over the years with much difficulty, Josh did it extremely quickly with no pain

  • Very attentive to my concerns and provided me with recommendations needed. Displayed a high-level of professionalism and made me feel comfortable throughout my visit.

  • I truly appreciated the scheduling both the office visit and hearing test one after the other.

  • Josh is the best I really appreciate having a healthcare provider like him

  • Everyone was great, it was just a long wait to get the first appointment.

  • Fantastic, fantastic facility and the doctors are so wonderful but it is very hard to get an appointment in a timely fashion because they are so busy and I respect that but it makes it hard as a patient when I really need care. Everyone in the office is so knowledgeable and helpful and kind and once I get an appointment, my ear pain is always taken care of because they know exactly how to handle it and I am so grateful.

  • Very gentle and explained everything in a very clear manner. Very professional and courteous

  • The front desk could have been more attentive and friendly. She was on the computer when I walked up. I did not get a greeting. She stared at computer and went straight to Name, who are you here to see etc. without looking up. Josh was excellent. He was thorough in asking questions. He was attentive and explained everything as he walked through procedure.

  • Prompt courteous professional a definite pleasure for this visit. Keep up the good work

  • great provider

  • Friendly, caring, and knowledgeable staff from the front desk both check in and out, to Joshua and [Name] Great team!

  • Dr Frias is an outstanding ENT very pleasant and knowledgeable always a pleasure to get a appointment with him. Staff is great!!

  • Everything was great first time with Dr Frias and he was very respectful and spoke so I could understand

  • PA Frias provided detailed options and explained clearly the approach he thought was best to deal with my medical problem.

  • The experience was as good as it could be. Everyone was professional and treated me with respect.

  • You did everything well

  • Josh Frias is wonderful, he is very professional caring health care provider. [Name] is an awesome assistant and [Name] is great and the check in and out staff were very pleasant as well.

  • Joshua and his Staff were very knowledgeable and made an uncomfortable visit very comfortable !! Hands down one of the best experiences I have received…Thank You

  • Everyone was friendly, professional and knowledgeable. No problems.

  • Very good experience

  • Joshua was very caring and compassionate and calm. Very professional and a good listener.

  • I had a great experience. Everyone from start to finish was pleasant and professional. The only negative I have was I had to wait two months or more for the appointment

  • listened !!!!

  • All ok

  • Very professional and friendly

  • Keep doing what you are doing

  • Dr Frias and staff are caring, and clear in their instructions and explanations when communicating diagnosis and treatment options. You provide professional care with compassion. I'm very thankful for you allu00A0

  • Joshua was one of the best of the best that I have encountered. He is very knowledgeable as well as being very caring of his patients.He is definitely a big asset to this practice!

  • Aside from being a bit behind schedule everything was good.

  • Staff and overall experience

  • Entire staff was friendly and helpful, patient with my 97 year old father. We had no wait and Joshua was kind and caring with my dad.

  • I had vertigo and the PA was able to fully assist me as in the past I was always sent to physical therapy. It was great that it was all done at my visit than having to wait for a second appointment.

  • Speedy appointment, clear explanations

  • Joshua was professional and caring at the same time with an excellent bedside manner. He explained things in a way easy to understand. I highly recommend him.

  • The women at check in and check out were extremely nice to us. I know its a hard job and they have helped us whenever they can to get sooner appointments or additional information. Facility is nice and clean.

  • He was very polite, and and well mannered. Did a wonderful job with my ear stitches, and explained everything fully

  • Awesome staff

  • Everyone was polite, friendly, efficient and prompt! Who could ask for anything more!

  • Josh took the time to listen to, and respond to, my questions. He was patient, attentive and responsive. He was "down-to-earth" and made me feel like he understood my concerns and cared.

  • Keep hiring people like Joshua!

  • The nurse, audiologist & physicians assistant were all extremely kind and empathetic and talked to me like a person, not a patient. The only thing that could be improved was the checkout process. I was referred to one of 3 places (whichever had the soonest availability); the woman at checkout told me to call a number to schedule something. That number led me to a typical doctor office directory and I have no idea which option to press or what I'm supposed to do. It was not explained well and now I have to track down how to proceed.

  • PA Frius was fantastic with my daughter. Treated her exactly how I want

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.