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Urgent Care

Jonelle Raphael, MD

4.8 out of 5 (233 Ratings)

Specialties:

Pulmonary Medicine

About Jonelle Raphael

Dr. Raphael earned her medical degree from Maharashtra University of Health Sciences in Mumbai India, where she graduated with distinction in biochemistry. She completed an internal medicine residency at St. Elizabeth’s Medical Center, Tufts University School of Medicine, Boston where she also completed a fellowship in pulmonary and critical care.

Dr. Raphael is board certified in internal medicine and pulmonary disease. Her clinical specialty is pulmonary medicine. Her special interests include COPD, asthma, pulmonary infections, thoracic oncology and critical care.

Dr. Raphael has done past pro bono work with The Catholic Medical Guild of St. Luke and she was a collaborator on the Burden of Obstructive Lung Disease project in India, Part of the Global Initiative for Chronic Obstructive Lung Disease.

Dr. Raphael is a member of the American Medical Association, the Massachusetts Medical Society, the American College of Chest Physicians, the Society of Critical Care Medicine and the American Thoracic Society.

Locations

Jonelle practices at the following locations:

Southcoast Physicians Group Pulmonary

208 Mill Road
Fairhaven, MA 02719

P: 508-973-2224

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Helpfulness of clerks and receptionists
4.8
4.8
4.8
4.8

Patient Comments (21)

  • I love this office. They answer Mychart emails in a timely manner. Dr. Raphael is wonderful. She really listens and cares. Nothing like the other Pulmonary office I went to once and never returned to.

  • Office staff is always friendly,courteous, professional,and kind.I always feel like I'm Dr Raphael only patient because of the level of attentiveness and time I am given during my visit.

  • Dr Raphael was kind, understanding and showed concern. She seemed knowledgeable and made me feel in good hands.

  • Dr. Raphael is one of the best doctor's I ever had, not just Pulmonology. She try's to figure out the best course of action and actually listens to your questions and answers them honestly. You do not feel like you are rushed out of the visit or treated like another insurance number on her daily schedule. I would highly recommend Dr. Raphael to family and friends without hesitation.

  • The staff is very friendly and helpful. I would recommend all the doctors I have dealt with to all my friends and family.

  • The thing I disliked the most was waiting outside the office than waiting in the office. Everything else was good. normally the wait at all the other doctors is very short.

  • I honestly don't feel that my visit could have gone any better. I had a medical situation that had been treated, but wasn't improving. I was given an appointment for the very morning that I called. I was seen within minutes after check-in, the staff, as always was courteous and professional. Dr. Raphael was attentive, thorough and concise in explaining her diagnosis, as well as the reason for prescribing my particular medication.

  • Love Dr. Raphael. Takes the time to listen and explain to me. Very conscientious and a caring individual.

  • I was told to arrive 15 minutes. I actually arrived 20 minutes early and then waited for about 50 minutes before being called in. If I had arrived half an hour late for my appointment, I would have been right on time.

  • Exceptional! I was very satisfied with my appointment and the information given to me during this visit by my provider. Keep up thee good work!!

  • This is the best experience I've had with a Dr and the support staff are also wonderful.

  • The only negative I have is waiting too long in the room for the doctor to come in.

  • Love Southcoast and their physicians. I travel back and forth from Missouri because there is no one else I rather see or medical institution I would rather deal with.

  • The staff were all very caring and friendly, and the doctor takes her time with the patient, explains things very well, is very patient in answering questions very clearly. She shows that she really cares.

  • Very knowledgeable,considerate and quickly seen on time, all the time!! Most enjoyable and engaging appointments through Southcoast Health ever!! A a close location, a pleasure to go to and would strongly recommend over all practices hands down!!

  • My care provider is very understanding and is always there to help me improve my health in any way possible.

  • Dr Raphael continually impresses with her care

  • Dr Raphael was most understanding of my condition and listened to my concerns (which is so unusual today). She scheduled some very non-invasive tests

  • Dr Raphael was professional, prompt and I would highly recommend her to my friends and family.

  • The staff, as always, was professional, involved and thorough in their performance.

  • The office was great an courteous. Very friendly and encouraging with my treatment

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Helpfulness of Clerks & Receptionists, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.