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Urgent Care

Jonelle Raphael, MD

4.9 out of 5 (168 Ratings)

Specialties:

Pulmonary Medicine

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Please Read regarding COVID-19

The Department of Public Health requires patients, visitors, and employees to wear face masks within the healthcare setting. Please wear a mask to your upcoming appointment. We will contact you by text or phone prior to your appointment to ask you about any COVID-19 symptoms you may be experiencing. Please complete our screening questions prior to your appointment.

STOP

If you are experiencing severe symptoms such as:

  • Chest pain
  • Shortness of breath
  • Change in level of consciousness or mental state/dizziness,
  • Thoughts of hurting yourself or others
  • Difficulty speaking, seeing, or loss of vision
  • Numbness/weakness in face or arms/legs
  • Blood in urine, stool, vomit, or coughing blood, poisoning or overdose
  • Serious wounds or injuries (uncontrollable bleeding)
  • Severe pain (head, neck, or abdominal)
  • Severe allergic reactions, or anything else you believe to be an emergency

Call 9-1-1 or go to your nearest emergency room.

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About Jonelle Raphael

Dr. Raphael earned her medical degree from Maharashtra University of Health Sciences in Mumbai India, where she graduated with distinction in biochemistry. She completed an internal medicine residency at St. Elizabeth’s Medical Center, Tufts University School of Medicine, Boston where she also completed a fellowship in pulmonary and critical care.

Dr. Raphael is board certified in internal medicine and pulmonary disease. Her clinical specialty is pulmonary medicine. Her special interests include COPD, asthma, pulmonary infections, thoracic oncology and critical care.

Dr. Raphael has done past pro bono work with The Catholic Medical Guild of St. Luke and she was a collaborator on the Burden of Obstructive Lung Disease project in India, Part of the Global Initiative for Chronic Obstructive Lung Disease.

Dr. Raphael is a member of the American Medical Association, the Massachusetts Medical Society, the American College of Chest Physicians, the Society of Critical Care Medicine and the American Thoracic Society.

Locations

Practicing at the following locations:

Southcoast Physicians Group Pulmonary

208 Mill Road
Fairhaven, MA 02719

P: 508-973-2224

Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (45)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • All excellent, as always.

  • Everyone was very professional and courteous and made me feel comfortable

  • Everyone was extremely professional, personable. They knew just how to take care of my personal issues and where prompt with how to fix it and get my health back on track. Follow up was also prompt, useful, helpful, kind. 100% satisfied

  • Everyone was awesome there

  • Everything is always good

  • Everyone in this office is very kind and very, very capable. I feel privileged to have Dr. Raphael as my doctor's. She's kind. She smart. She explains things in a way I understand and she's always available to answer questions.

  • Every thing was awesome no complaint from me

  • Dr. Raphael took the time to sit and listen to my concerns. She walked with me to monitor my oxygen herself. I was so impressed.

  • Taking care of my health issues.

  • The doctor actually saw me before my appointment time, no waiting. She clearly explained what I should work on to achieve better health.

  • Looked at every option

  • Keep up the good work.

  • Dr. Jonelle Raphael was wonderful. She reviewed my previous medical information and was so easy to talk to. She asked all the right questions and guided my through my health concerns with all the information I needed. I felt so much better after my visit with the explanations and the plans moving forward that she gave me. I would definitely recommend her.

  • Satisfied explain satisfactory indeed.

  • I honestly can not think of anything

  • Best Dr. I have ever had. Dr. Rapheal takes the time to talk and really listen to you.

  • Dr. Raphael is a very thorough and attentive provider. She makes me feel secure in the knowledge of my health. Highly recommend her.

  • Everything

  • All good, thank you

  • I always feel at home went I go there.

  • Dr Raphael is very friendly and speaks in a manner that is easy to understand as she explains your care.

  • Dr Raphael was so thoughtful that she had her secretary call me 2 days ago to change my appointment from 12:45 to 1:15 because she had a meeting and didn't want me to have to wait. Such thoughtfulness is rare and well appreciated. That same concern carried through during my appointment.

  • First visit w pulmonologist/ a ke to get seen within 1 week of callingApt on time,courteous,concerned,took time to listen to concerns FU w pulm function test/CAT SCAN w fu scheduled

  • Appointment was on time, safety a priority, courtesy from Doctor and staff, provided good conversation about appointment issues.

  • No complaints. I have confidence in Southcoast Health.

  • I was referred to Dr. Raphael from my doc at [Name] because I wasnt happy with my pulmonologist there. Dr. Raphael was awesome - she spent more time with me in one visit than my pulmonologist at [Name] did over the course of several. And, we talked about my issues and we discussed a joint POA moving forward rather than waiving the [Name] flag and saying and having an it is what it is and live with it attitude.

  • It was a great experience. The medical assistant was very kind and helpful. Dr. Raphael was beyond excellent, compassionate and the time spent with her was very valuable.

  • Dr Raphael was was very attentive, explained everything very well. Will highly recommend her.

  • Took time to explain my situation, was clear and caring

  • Dr Raphael is very attentive, knowledgeable and helpful answering any questions I may have concerning my health issues.

  • Dr Raphael explained my condition in easy to understand terminology. She made me very comfortable to ask questions.

  • Dr Raphael is one of a kind, caring compassionate and kind. Excellent professional who takes the best care of her patients.

  • Dr Raphael took extra time to totally explainsomething to me

  • everyone in the office was really helpful,compassionate,and provided wonderful care!

  • Nothing. Dr.Raphel is amazing. Her office team is always friendly.

  • Dr. Raphael is a wonderful provider and SHG is lucky to have her.

  • Everything was as expected .

  • My visit to see Doctor Raphael was a enjoyable and pleasant experience. The office was open even though I was told that it was closed due to the storm. I went up to the office myself to see and I told the receptionist what happened downstairs and people were being turned away.

  • This is my first visit to Dr. Raphael's office. I found her staff to be efficient and I was taking on time and Dr. Raphael did a thorough analysis of my condition and stayed speaking with me with you know concern and interest for approximately 40 minutes. I was greatly Satisfied by her conscientious news, or professionalism. And of course our intellect. I would definitely recommend Dr. Raphael to other people. She seems to be a very knowledgeable pulmonologist.

  • Everything went A-1. No complaints. Everyone in the the office, as well as the provider, is the best.

  • Dr. Raphael listens carefully and is passionate about providing this patient with the best possible care. I truly believe she saved my life.

  • Dr. Raphael is a blessing. Only Dr. I have that truly cares. I am so thankful

  • Im always happy to see dr. Raphael. She is very polite n understanding about tbe care she gives me. We always make a goal together. and i always feel good when i leave her office. She puts my mind at ease. I would highly recommend dr. Raphael to my friends n family.

  • Dr. Raphael is excellent! Very caring and knowledgeable. Explains everything and listens.

  • Easy access in and out reasonable time

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.