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Urgent Care

Jonelle Raphael, MD

4.9 out of 5 (183 Ratings)

Specialties:

Pulmonary Medicine

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Please Read regarding COVID-19

The Department of Public Health requires patients, visitors, and employees to wear face masks within the healthcare setting. Please wear a mask to your upcoming appointment. We will contact you by text or phone prior to your appointment to ask you about any COVID-19 symptoms you may be experiencing. Please complete our screening questions prior to your appointment.

STOP

If you are experiencing severe symptoms such as:

  • Chest pain
  • Shortness of breath
  • Change in level of consciousness or mental state/dizziness,
  • Thoughts of hurting yourself or others
  • Difficulty speaking, seeing, or loss of vision
  • Numbness/weakness in face or arms/legs
  • Blood in urine, stool, vomit, or coughing blood, poisoning or overdose
  • Serious wounds or injuries (uncontrollable bleeding)
  • Severe pain (head, neck, or abdominal)
  • Severe allergic reactions, or anything else you believe to be an emergency

Call 9-1-1 or go to your nearest emergency room.

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About Jonelle Raphael

Dr. Raphael earned her medical degree from Maharashtra University of Health Sciences in Mumbai India, where she graduated with distinction in biochemistry. She completed an internal medicine residency at St. Elizabeth’s Medical Center, Tufts University School of Medicine, Boston where she also completed a fellowship in pulmonary and critical care.

Dr. Raphael is board certified in internal medicine and pulmonary disease. Her clinical specialty is pulmonary medicine. Her special interests include COPD, asthma, pulmonary infections, thoracic oncology and critical care.

Dr. Raphael has done past pro bono work with The Catholic Medical Guild of St. Luke and she was a collaborator on the Burden of Obstructive Lung Disease project in India, Part of the Global Initiative for Chronic Obstructive Lung Disease.

Dr. Raphael is a member of the American Medical Association, the Massachusetts Medical Society, the American College of Chest Physicians, the Society of Critical Care Medicine and the American Thoracic Society.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Pulmonary

    208 Mill Road 2nd Floor
    Fairhaven, MA 02719

    P: 508-973-2224

    Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (43)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • First appt. But pleased with doctor.

  • Very well informed. Thoroughly explained

  • Dr. Raphael is the Best doctor! She truly cares about her patients!

  • Dr Raphael and her team are exceptional.

  • Her bedside manner wasu00A0delightful, and her compassionu00A0was outstanding. I feel that Dr. Raphael is extremely knowledgeable in her field.

  • she is very compassionate caring easy to talk too

  • My dr office asked for this specialist to help with this problem they just stepped up and made it happen without me needing to spearhead this move I felt like it was a team working to help

  • Dr Raphael is one of the best Drs I've ever had. She is knowledgeable, kind and listens to our needs. She is very caring . I trust her completely .

  • It was a very detailed, clear and concise visit. Informative comfortable and the Doctor was eminently professional while maintains that personal touch at the same time. Kudos!

  • Everyone was so helpful and friendly! Dr. Raphael was very informative. Great experience overall!

  • Best care , did not have to wait, Dr spent a lot of time with me. Would recommend this Dr to everyone.

  • The Dr. Was ! Incredible she took her time to listen to me she was amazing ??

  • Everyone was awesome from the minute you walked in til the time you left staff are fantastic and I LOVE my Doctor Raphael

  • Listens well and is attentive. The whole office is like this!

  • We have always respected and trusted Dr Raphael. She always listens carefully and has been extremely helpful in providing care . We have and will continue to recommend her to others She is amazing !!

  • Took a lot of time discussing symptoms, explaining medication, short term and long term treatment plan. No improvement needed. Very happy with our experience

  • prompt, attentive, answered all questions, on time and all things positive - Provided O2 for visit without being asked. - and more

  • Dr. Raphael was awesome! This was my first time seeing her and I was very impressed with her listening skills and the time she took to review my medical history. She was kind, compassionate and patient. I did not feel rushed and I left with confidence in her diagnosis and a plan to deal with it. Fantastic physician!!!

  • Dr Raphaeland her staff continues to be one of the best experiences at Southcoast facility's. She takes time and listens and goes well above and beyond in her information and advice and follow up. Southcoast could use more of physicians like this. Excellent!

  • Timely, confidence building, empathy.

  • Dr Raphael is always professional and thorough. She reviews everything with me and listens. I have only seen her a few times but believe that she truly cares about my health.

  • All excellent, as always.

  • Everyone was very professional and courteous and made me feel comfortable

  • Everyone was extremely professional, personable. They knew just how to take care of my personal issues and where prompt with how to fix it and get my health back on track. Follow up was also prompt, useful, helpful, kind. 100% satisfied

  • Everyone was awesome there

  • Everything is always good

  • Everyone in this office is very kind and very, very capable. I feel privileged to have Dr. Raphael as my doctor's. She's kind. She smart. She explains things in a way I understand and she's always available to answer questions.

  • Every thing was awesome no complaint from me

  • Dr. Raphael took the time to sit and listen to my concerns. She walked with me to monitor my oxygen herself. I was so impressed.

  • Taking care of my health issues.

  • The doctor actually saw me before my appointment time, no waiting. She clearly explained what I should work on to achieve better health.

  • Looked at every option

  • Keep up the good work.

  • Dr. Jonelle Raphael was wonderful. She reviewed my previous medical information and was so easy to talk to. She asked all the right questions and guided my through my health concerns with all the information I needed. I felt so much better after my visit with the explanations and the plans moving forward that she gave me. I would definitely recommend her.

  • Satisfied explain satisfactory indeed.

  • I honestly can not think of anything

  • Best Dr. I have ever had. Dr. Rapheal takes the time to talk and really listen to you.

  • Dr. Raphael is a very thorough and attentive provider. She makes me feel secure in the knowledge of my health. Highly recommend her.

  • Everything

  • All good, thank you

  • I always feel at home went I go there.

  • Dr Raphael is very friendly and speaks in a manner that is easy to understand as she explains your care.

  • Dr Raphael was so thoughtful that she had her secretary call me 2 days ago to change my appointment from 12:45 to 1:15 because she had a meeting and didn't want me to have to wait. Such thoughtfulness is rare and well appreciated. That same concern carried through during my appointment.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.