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Urgent Care

Jonelle Raphael, MD

4.9 out of 5 (193 Ratings)

Specialties:

Pulmonary Medicine

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About Jonelle Raphael

Dr. Raphael earned her medical degree from Maharashtra University of Health Sciences in Mumbai India, where she graduated with distinction in biochemistry. She completed an internal medicine residency at St. Elizabeth’s Medical Center, Tufts University School of Medicine, Boston where she also completed a fellowship in pulmonary and critical care.

Dr. Raphael is board certified in internal medicine and pulmonary disease. Her clinical specialty is pulmonary medicine. Her special interests include COPD, asthma, pulmonary infections, thoracic oncology and critical care.

Dr. Raphael has done past pro bono work with The Catholic Medical Guild of St. Luke and she was a collaborator on the Burden of Obstructive Lung Disease project in India, Part of the Global Initiative for Chronic Obstructive Lung Disease.

Dr. Raphael is a member of the American Medical Association, the Massachusetts Medical Society, the American College of Chest Physicians, the Society of Critical Care Medicine and the American Thoracic Society.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Pulmonary

    208 Mill Road 2nd Floor
    Fairhaven, MA 02719

    P: 508-973-2224

    Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (51)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • This Dr. Is excellent she is very thorough. Was attentive and explained all my issues where I could completely understand. She is wonderful.

  • Dr Raphael is not only an extremely competent physician but also extremely approachable, caring, proactive, and engaged - making me feel fully cared for!

  • There was no wait time,Dr.listened and explained things asked thoroughly. Very much impressed with the visit.

  • Dr.Rafael always has a good listening ear. She makes me a part of my care plan by making recommendations and telling me what is best based on scientific evidence. I really appreciate this as it makes me feel like I am heard and I am an integral part of my own health! My daughter was with me and she was very interested in what the staff did to care for patients. They took the time to show her the basics on how they take care of her mommy. They were patient and kind. Such a wonderful visit!!

  • I have been a patient of Dr. Raphael for many years and now if all is well it is like having a conversation with an old friend. Her conversation while light is direct and probing. It is a pleasure to see her and at this point be assured that all is well.

  • Dr Raphael is always pleasant, explains everything and asks if I have any questions. She emphasizes that I can call if I need to and she wants to to keep me at a good place with my asthma. I believe she is genuinely concerned. Her staff is always pleasant.

  • Provided options to considerMy experience was comfortable and helpful.

  • When the doctor was delayed (30 minutes) someone should have kept me informed. I waited in the exam room for 30 minutes without knowing what was going on. Other than that the doctor and assistant were exemplary vv

  • Dr. Raphael listen to me and answered my concerns. [Name] is the best assistance ever.

  • Dr Rafaelle was extremely thorough and asked the correct questions.

  • No complaints, my pulmonologist is the greatest, great staff. I am grateful to Dr Raphael for treating me with my initial onset of my horrendous cough

  • First visit with this Dr. And she was absolutely wonderful.

  • Dr Raphael was very informative about all of my health conditions and spoke in a way i could understandu00A0

  • Very pleasant, explained my condition with details, talked about my overall health and recommendations. Took the time to listen to my concerns.

  • Dr. Raphael is very knowledgeable, compassionate, and professional.

  • All staff was very nice and caring and asked if I wanted water on this hot day. Very nice ! Above and beyond ! I did not feel rushed and felt seen and heard

  • Welcoming. All around wonderful staff.

  • Dr Raphael is very compassionate and knowledgeable. I recently lost my husband who had the same doctor and she along with her staff really care.

  • From the med tech up I felt very comfortable, [Name] was very professional and personal at the same time. Dr. Raphael,was extremely helpful asking the appropriate questions with concern and listening to the answers. I will definitely recommend this office.

  • I was seen right away, listened to how I was feeling and treated my illness.

  • I was extremely satisfied. It was excellent. Excellent.

  • Courtesy,caring attitude. excellent professional guidance

  • No everything always goes great. I I like where I'm at. She's a great doctor. Everybody in her office is good. Good response times. If I call for anything they're right on top of it. I I like it here. I mean, we probably wouldn't have met if I wasn't sick but since we did, she's right on the ball, she's a good doctor and her office runs well.

  • Excellent communication treatment and care. Very approachable & generally concerned about best health practice .

  • Provider is always well organized and relaxed.You never feel rushed.She is extremely knowledgeable about changes in her field and always offers good solutions to help manage my COPD.She is personable and seems genuinely interested in my overall health and offers suggestions to improve it.

  • Excellent staff and doctor , very professional.

  • Dr Raphael is an amazing dr with a great bedside man, caring heart and really wants the best for her patients. She always listen to my concerns and is very thorough in her approach.

  • It was my first visit with this provider who was very pleasant and had patience. She listened to my concerns and then explained her plans for my next visit. I was thankful to select this physician.

  • I have not been to a doctor in years (no insurance,) I feel the doctor was extremely thorough, and would recommend to anyone.

  • Dr. Raphael is the finest physician to ever care for me. Kind, always knowledgeable about tests, medication and all else pertinent. Her staff also caring and prompt. SHG fortunate to have her on staff

  • All great!

  • Keep doing the same thing

  • My visit with my Dr. She always listens to me if I have any questions I have she is awesome Dr

  • Always gd at Southcoast!!

  • Very efficient nurse and very competent seeming doctor.

  • Dr. Raphael is awesome. Very happy with her care.

  • friendly, professional care

  • VERY PLEASANT, GOOD INFORMATION

  • Dr Raphael is the most caring and professional caretaker. I have the utmost confidence in her knowledge and care. Her demeanor is friendly and I feel comfortable discussing any and all concerns with her. I actually look forward to my appointments with her.

  • She looked at my records and looked at the whole picture and asked relevant questions to give her a fuller picture and explained things about my health and procedures and results. I loved her!

  • I was welcomed in a friendly professional manner by Dr. Raphael's support staff. They listened carefully to my concerns. Dr. Raphael was wonderful she took her time and explained everything to me. She even found something on my x-ray which is a concern tome and her office made me another appointment for an ultra sound. I would recommend her and go back with her. She listens and shows concern. She also explains everything so you understand it. love her.

  • Dr. Raphael is a fantastic physician. Professional, knowledgeable, and always takes the time to listen to my needs and concerns.

  • Great office. I was greeted with a smile and was made to feel very comfortable from the medical assistant [Name] The Doctor was very professional and she explained my test results and options. Very nice. I felt very relaxed.

  • She seemed in a rush to get through the appointment.

  • A great visit with my doctor always makes me feel better when I leave

  • All good,Thank you,

  • Was seen right away. Everyone was pleasant. My provider was knowledgable of my records and was helpful in continuing my health goals.

  • My visit was great and everyone was professional and friendly, Thank you.

  • Everything was great. They were right on time with getting me in.- this was consistent with my appointment time. I was in the room a few minutes before the provider walked in. She was courteous and knocked before coming in. Dr. Rafael was thorough on past present and future aspects of my health.

  • 10 isn't high enough to rate Dr Raphael. She is amazing, always professional, caring, and attentive when treating my symptoms. Her staff is welcoming and helpful, as it happened today, I usually don't get a chance to take my coat off before they are calling me to begin my appt. I NEVER have had to wait more than a few minutes in the waiting room or in the office waiting for Dr R!!! Keep up the great work and thank you to all Southcoast Healtcare employees!!!

  • Love her she is awesome! Takes her time with you and is always caring and concerned about you

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.