Practicing at the following locations:
Charlton Memorial Hospital
363 Highland Avenue
Fall River, MA 02720
P: 508-679-3131Get Directions 41.7098056 -71.1458738
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Patient Comments (8)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
You've been all wonderful and caring in every you say and do...
Very happy so far .no complaints
Very kind very professional very compassionate
I saw jessica kerensky today for a follow up after i had the watchman proceure done on aug 25 .She is not only professional but caring and thorough and take the time to answer any questions .
Jessica is knowledgeable and professional and has a warm side that makes it easy to talk to her.She was always present at my appointments with Dr. [Name] She is the one who always responds immediately to my messages .
Professional, courteous, efficient staff.
She is a gem. Thanks again for her counsel
Prompt, informative thorough
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.