Southcoast

Resources Search
Close Search
Urgent Care

Jennifer Silva, NP

4.7 out of 5 (233 Ratings)

Specialties:

Family Medicine / Primary Care

Book Appointment

Please Read regarding COVID-19

The Department of Public Health requires patients, visitors, and employees to wear face masks within the healthcare setting. Please wear a mask to your upcoming appointment. We will contact you by text or phone prior to your appointment to ask you about any COVID-19 symptoms you may be experiencing. Please complete our screening questions prior to your appointment.

STOP

If you are experiencing severe symptoms such as:

  • Chest pain
  • Shortness of breath
  • Change in level of consciousness or mental state/dizziness,
  • Thoughts of hurting yourself or others
  • Difficulty speaking, seeing, or loss of vision
  • Numbness/weakness in face or arms/legs
  • Blood in urine, stool, vomit, or coughing blood, poisoning or overdose
  • Serious wounds or injuries (uncontrollable bleeding)
  • Severe pain (head, neck, or abdominal)
  • Severe allergic reactions, or anything else you believe to be an emergency

Call 9-1-1 or go to your nearest emergency room.

Loading Online Appointment Scheduling...
Can’t find an appointment online? Call our office at 401-683-4817

About Jennifer Silva

Jennifer speaks Spanish

Locations

Practicing at the following locations:

Southcoast Physicians Group Family Medicine

2444 East Main Road Lindentree Building
Portsmouth, RI 02871

P: 401-683-4817

Get Directions 41.5967057 -71.2523324

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (64)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Only issue was that even though I was in the building for my annual physical I will have to return after making an appt for blood work. I understand reasons these days for appts but there was no patient in the lab.

  • I have seen Jennifer Silva numerous times and have always been extremely satisfied!

  • Great experience every time with [Name] [Name]. Jennifer Silva is great and very good at explaining plans and medications with you.

  • I appreciated getting an appointment with the nurse practioner the next morning since my PC person was on vacation.

  • I wasn't seen by my PCP that day, I saw the nurse practitioner and she was awesome! I wish she was a Dr she'd make a damn good one!

  • No complaints.

  • Very comfortable here.

  • Great

  • I saw Jennifer, the nurse practitioner. She actively listens to everything and has been immensely helpful.

  • It is always a pleasure to see Jenn. I see many providers for a handful of conditions but Jenn is by far the most thorough and caring. She is very knowledgeable and always provides the best care.

  • Yes, the experienced was very positive. I really couldn't have made it into the office anyway, and she answered all my questions and took care of what was going on. So I would say 10 out of 10 and thanks very much. Thank you. Bye.

  • When I first made the appointment the assistant was unaware that the provider she scheduled me with does not see other MDs patients. Another assistant called me back to schedule an appointment unaware of the the previous appointment made. The second assistant made an appt for me with a nurse practitioner which was perfectly fine but did not tell me it was a telehealth appt. I drove up to the facility only to get a call telling me it was a telephone appt. and that I could not come into the facility. So I sat in the car and took the call. The NP had read my chart, was very knowledgeable, helpful and prescribed medication and how I should follow up. Even though the staff was friendly and helpful I would have appreciated knowing that it was going to be a telephone call.

  • Nurse Practitioner Silva was amazing. She did everything needed and with outstanding professionalism. Thank you!

  • It took more than 24 hours to make an appointment. I did not get a call back on the first day. This was a painful situation and I was disappointed that no one called me back. I had to call again on day 2.

  • Jen is very professional and always thorough and makes me so comfortable with her.

  • I don't like I've called twice in last week and I've had to wait over 10 minutes on hold trying to get some reason answer the phone. If that happens again, I'm going to have to get a new provider cuz I don't have 10 minutes to waste waiting for somebody from a doctor's office answer the phone. None of my other doctors offices take 10 minutes to have somebody pick the phone up. I'm not going to I'm not going to stay around even though I'd like to dr. I don't have 10 minutes to waste waiting for the staff to pickup. They should hire more people. Thank you.

  • Great experience, no issues.

  • Appointment was timely , lab work timely. No wait period very important when not feeling your usual self. Nurse Practitioner listened well, knowledgeable.

  • I love this office!!!!!Everyone works hard, and always pleasant!

  • I was impressed the doctor's office was able to set up an appointment for me immediately. Two hours after my call, I was in being seen. It was very very helpful. (Linden Tree Health Center)

  • Listen to your patients

  • The Nurse Practitioner Jenn was thorough and caring. She listened to me and came up with a multi-faceted approach to fix my back problem. I appreciate that.

  • Jen did a wonderful job of treating me when I saw her, and the office staff was very helpful and very friendly.

  • Jenn was amazing !

  • I got an appt quickly when needed.

  • By provider Jenn is the best. Front desk staff were rude and clearly didn't want to be there. Also first time I've been to dr office and they didn't take blood pressure or pulse. I found that odd.

  • Great staff!

  • was able to schedule an appointment when needed. Provider answered by questions and provided information.

  • Informing if I wantted to go see the nurse.

  • Ms. Silva was great - very knowledgeable, professional, and helpful.

  • Nothing really. Jen helped me with script alternatives and took care of my TDI paperwork

  • Excellent experience today seeing the nurse practicioner - she was very thorough and personable.

  • Dr. Silva is absolutely amazing. Attentive, involved, concerned, very astute and professional in ever and all respects. A wonderful doctor.

  • The team is very responsive. My interaction with them is positive. The online feedback in My Chart is very helpful. Test results and medication info are provided within a day or two.u00A0 Thank you!

  • Assistant was able to make an appointment with practitioner the same day which was great. The cost of the medication was incredibly high even with my insurance. Going forward I will ask about costs and alternatives.Everyone was very professional and helpful.

  • The staff at this office are always pleasant and sympathetic to my health issues. I'm sure they get dozens of calls a day but I always feel like my problem is important and my message to the provider will be conveyed. This is not always the case with front office staff in other offices. As the first point of contact for the patient, the staff at [Name] [Name] are doing a super job.

  • Very well. I don't have any complaints what so ever.

  • you did everything well. minimal wait time always a plus.everyone was friendly and courteous

  • Everything went smoothly and professionally.

  • It's because of my availability but it was suggested that I use telehealth for my pcp with rnp to see if I needed to see someone in person. I don't do well with technology. I want to be in the same room.

  • The female doctor that I met with was very nice, comforting, helpful, accommodating, and informative.

  • Dr Jen Silva was awesome and Dr [Name] are awesome I recommend them both to every one south coast is the best thank you.

  • This service was very, very good. Thank you very much.

  • Jenn is a wonderful provider. She is very thorough and takes her time listening to your health concerns. She is always very informative and provides excellent care to myself and my family.

  • I love Jennifer Silva. She listens to every one of my concerns and makes sure I'm taking care of. Very personable!! 10/10

  • It was a pleasure to see Ms. Silva and others.

  • Always personable and helpful a pleasure to go to the Doctors!!!

  • The nurse Jen Silva was very efficient. She took me quickly, she really listen to what I said about my problem. And she took steps to cure it. She didn't just put me off, she did what had to be done.

  • The Nurse Practitioner was knowledgeable about my health. She also very professional and listened to my current health concerns.Due to my age ensured my immunizations and appropriate blood lab tests we're current.She also listened to my concerns about the Covid vaccine and questions I had about Covid-19.

  • You care about the patient . And I am very glad that I am able to see the doctors. [Name] [Name]

  • My experience was first date from beginning to end. Jenn Silva is the best and so is the rest of the staff.

  • Getting my prescription medication filled when I call excellent. Hope there will be Less time on hold on my calls.

  • I am very pleased with my new doctor who was very attentive to my care and needs going forward, was very impressed

  • Good visit

  • I found the visit very satisfactory

  • She should retire

  • All nurses, receptionists and the nurse practitioner were very friendly

  • Great visit with NP J. Silva. She had a thorough understanding of my health conditions and my family history. I am grateful for her experience and expertise.

  • I found the experience on time and Jen listened and heard my symptoms and ordered what was needed quite quickly with the Doctor of my choice.

  • This was my first time seeing Jen and I was very pleased

  • I see Jennifer Silva NP she is an Angel I prefer to see her than my Primary Dr.[Name],she takes time understands my needs and always meets or surpasses my expectations. I normally only see her once a year for my annual wellness exam. All of my family see her and respect, trust and love her.

  • Poor feedback

  • Jen is wonderful. I always feel very comfortable in her presence. She is very caring, thorough & professional.

  • Office staff was friendly at check in. Doctor was behind but apologized upon coming in the room and listened to all concerns and addressed them all. She was very patient and made me feel heard with all concerns.

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.