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Jennifer Silva, NP

4.7 out of 5 (286 Ratings)

Specialties:

Family Medicine / Primary Care

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Please Read regarding COVID-19

Please call the office before coming in for your appointment if you are experiencing any of the following symptoms or have been in close contact with a confirmed case of coronavirus (COVID-19) in the past 14 days: fever, chills, or body aches, cough or shortness of breath, fatigue, sore throat, headache, new loss of sense of taste or smell, gastrointestinal symptoms (e.g. nausea, vomiting, diarrhea,) rash or COVID toes (e.g., swollen, discolored toes.)
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About Jennifer Silva

Jennifer speaks Spanish

Locations

Jennifer practices at the following locations:

Southcoast Physicians Group Family Medicine

2444 East Main Road Lindentree Building
Portsmouth, RI 02871

P: 401-683-4817

Get Directions 41.5967057 -71.2523324

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
4.7

Patient Comments (68)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The staff at this office are always pleasant and sympathetic to my health issues. I'm sure they get dozens of calls a day but I always feel like my problem is important and my message to the provider will be conveyed. This is not always the case with front office staff in other offices. As the first point of contact for the patient, the staff at [Name] [Name] are doing a super job.

  • Very well. I don't have any complaints what so ever.

  • you did everything well. minimal wait time always a plus.everyone was friendly and courteous

  • Everything went smoothly and professionally.

  • It's because of my availability but it was suggested that I use telehealth for my pcp with rnp to see if I needed to see someone in person. I don't do well with technology. I want to be in the same room.

  • The female doctor that I met with was very nice, comforting, helpful, accommodating, and informative.

  • Dr Jen Silva was awesome and Dr [Name] are awesome I recommend them both to every one south coast is the best thank you.

  • This service was very, very good. Thank you very much.

  • Jenn is a wonderful provider. She is very thorough and takes her time listening to your health concerns. She is always very informative and provides excellent care to myself and my family.

  • I love Jennifer Silva. She listens to every one of my concerns and makes sure I'm taking care of. Very personable!! 10/10

  • It was a pleasure to see Ms. Silva and others.

  • Always personable and helpful a pleasure to go to the Doctors!!!

  • The nurse Jen Silva was very efficient. She took me quickly, she really listen to what I said about my problem. And she took steps to cure it. She didn't just put me off, she did what had to be done.

  • The Nurse Practitioner was knowledgeable about my health. She also very professional and listened to my current health concerns.Due to my age ensured my immunizations and appropriate blood lab tests we're current.She also listened to my concerns about the Covid vaccine and questions I had about Covid-19.

  • You care about the patient . And I am very glad that I am able to see the doctors. [Name] [Name]

  • My experience was first date from beginning to end. Jenn Silva is the best and so is the rest of the staff.

  • Getting my prescription medication filled when I call excellent. Hope there will be Less time on hold on my calls.

  • I am very pleased with my new doctor who was very attentive to my care and needs going forward, was very impressed

  • Good visit

  • I found the visit very satisfactory

  • She should retire

  • All nurses, receptionists and the nurse practitioner were very friendly

  • Great visit with NP J. Silva. She had a thorough understanding of my health conditions and my family history. I am grateful for her experience and expertise.

  • I found the experience on time and Jen listened and heard my symptoms and ordered what was needed quite quickly with the Doctor of my choice.

  • This was my first time seeing Jen and I was very pleased

  • I see Jennifer Silva NP she is an Angel I prefer to see her than my Primary Dr.[Name],she takes time understands my needs and always meets or surpasses my expectations. I normally only see her once a year for my annual wellness exam. All of my family see her and respect, trust and love her.

  • Poor feedback

  • Jen is wonderful. I always feel very comfortable in her presence. She is very caring, thorough & professional.

  • Office staff was friendly at check in. Doctor was behind but apologized upon coming in the room and listened to all concerns and addressed them all. She was very patient and made me feel heard with all concerns.

  • The NP (Jen Silva) was extremely thorough and thoughtful. I would definitely see her again/recommend her.

  • Dr. Silva was very courteous and knowledgeable about my previous health issues and surgery. She made me feel comfortable and explained everything to me.

  • You're nice to me

  • I was anxious about going into the office due to Covid; however, the safety measures were impressive, the area was nearly empty and they were very prompt about calling me right in for my appointment. They assured me that it was safe.

  • I love Jen she's amazing

  • Jen Silva no is the best

  • Dr. [Name] and Jennifer Silva are always wonderful. Today's visit was with Jennifer, and she always makes me feel very comfortable. Very friendly and easy to talk to, I can tell she listens to my concerns carefully.

  • They are so personal I do appreciate it

  • Very knowledgeable. Very professional.

  • Jennifer Silva's professional, knowledgeable and approachable nature, make it easy to ask her questions.

  • Annual was completed on time and all priorities were met

  • Fast

  • Jennifer Silva was extremely pleasant & knowledgeable. I felt nothing was missed with Dr [Name] out.

  • Jen Silva is simply the best! She always listens intently and clearly reviews my chart before any appointment. She's warm, attentive, and knowledgeable, and I always feel like I'm in good hands when I have an appointment with her!

  • It's just the wait time is so long. I mean, I know it's because of covid, but you end up on hold for 20 minutes, and sometimes you get cut off, and then you have to be on another 20 minutes, and it's very frustrating when you're sick. And I also wish that they had some in person appointments, because the issue I have was treated with an antibiotic, and I'm still not better, but I can't, no one can see me, that was my issues. But otherwise, I normally really like the doctors I see there. Thank you.

  • It was an emergency type appoint. With it being the day before the holiday, they worked hard to get.immediate appointments for the test needed.

  • VERY hard to get thru. on the phone. Almost impossible to get through to make a lab appointment. Jen Silva, NP is lovely. [Name] phlebotomist is terrific.

  • Jen Silva is an excellent care provider and listens to me and gives great advice. I know Dr DeLeo trusts her to take care of all wellness visits

  • Jennifer Silva was extremely,(INAUDIBLE) polite, knowledgeable. She, I thought she's very professional the first time I met her. She's the nurse practitioner. I thought, very thorough and she asked me very pertinent questions, and and carefully and adjust my*

  • Took her time with me and tried her best to figure out the best plan to figure out my health problem.

  • Physicians and staff are polite, knowledgeable, professional and accessible. My visits have always been pleasant experiences.

  • Jen Silva, the nurse practitioner, was very attentive, knowledgeable, and caring. She took time to listen and explain. The nurses who assisted her ([Name] and [Name]) were very helpful. You have an excellent team there!

  • Everyone there is very nice

  • The appointment was timely, efficient but never rushed. The team at this facility has always made me feel welcome and important to them.

  • NP Jennifer Silva was excellent. It was the first time I met her and I wish she could be my primary care doctor. She had a nice demeanor and was upbeat. The front office staff at this place never smiles or makes you feel welcome. I have been going here for 20 years and I always think about changing. Ms. Silva told me to stop at the front desk to make my next appointment and when I got out there, there wasn't anyone behind the desk helping people who had finished their appointment. They were like, don't wait here. And I said I wanted to make my appointment for next year and they said, "Oh, we'll call you." ... I'll let you know when I get that call. Yeah right.

  • Everything was great at this visit, except the tech who did blood pressure couldn't seem to wear her mask correctly covering her nose. Have been unable to schedule a physics for this year, which is very frustrating as I lose money back from my insurance. It was never scheduled as usual in advance since my previous doctor left and by the time I realized I didn't have an appointment scheduled they couldn't fit me in for another 9 months (2021).

  • Jennifer Silva NP is extremely friendly and professional at the same time = which makes you feel very comfortable at your appointment - have no qualms about discussing health issues with her and I know she is alway showing concern or knowledge about what needs to be done if you are experiencing any health issues

  • This staff is doing an incredible job during an extraordinary time . Getting through to the front scheduling staff is challenging .. typical hold time before I give up is 30 minutes. I hope this can improve . I can only imagine how overwhelmed the staff is with the phones. Staff is efficient , authentic and kind . Thank you all!

  • I called to make an appt with Jen Silva and I was asked a few questions and told someone would call to schedule an appt, either in-person or television. That call came within minutes and the televisit was 20 minutes later. I was impressed with the expediency of the system and of course, Jen's care. She is knowledgeable, responsive and caring. I love this practice !

  • Listened..talked and explained my issues and what I should do.

  • The Staff is always the Best, Professional, Kind, & Concerned.

  • Jennifer is always professional and thoughtful She’s much appreciated

  • Kind, intelligent, caring

  • I've been using this office since I moved to RI. They are all wonderful

  • From the moment I checked into my appointment, I was treated with respect and with the highest level of care. All staff were friendly, helpful & gave accurate information. I spent most of my appointment with Mrs. Jennifer Silva and she went above and beyond to answer my long list of questions. I was very pleased with her professionalism and knowledge.

  • Everything was perfect!

  • BOUT MY HEALTH NEEDS

  • Jenn is wonderful, I am always satisfied with the care she provides

  • Always happy with care

  • As a new patient I was treated well.. great intake of my information and concerns.

  • Provider was excellent. Check out front desk not so great. Check in lovely but when checking out I had to repeat myself several times as she wasn't listening and she was borderline courteous

  • No wait time. I was seen at the time of the appt. The office was set up in a way that I felt safe.

  • She got blood the first time- that means a lot

  • Jen Silva was FANTASTIC! She listened to me and seemed to genuinely care about my concerns.

  • Awesome

  • Dr Deleo is the reason I stay with this practice. The nurse practitioner was very helpful.

  • Convenient. I just started a new job and was able to have my appointment without leaving work. I did not have to risk getting Covid to go in to an office where there are sick people. I would prefer Telehealth for most things I go to a doctor or nurse practitioner for. Very happy with care received by NP Jennifer Silva

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.