Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    2444 East Main Road Lindentree Building
    Portsmouth, RI 02871

    P: 401-683-4817

    Get Directions 41.5967057 -71.2523324

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
5

Patient Comments (57)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Jennifer Silva is by far the best provider I have ever seen. She listens and truly cares about her patients.

  • This was my 1st time with nurse Silva, she is very compassionate & understood everything that was going on, answered questions and gave me an effective treatment plan & follow up plan. She listened closely to my concerns & addressed them promptly.

  • The NP is so knowledgeable, and was very helpful and made me feel better.

  • Everything was done well, I don't know how you could improve it.

  • Jennifer is always warm and knowledgeable. I never feel judged or uncomfortable asking her difficult questions. I really appreciate her care.

  • Jen is great, good listener and comprehensive aporoach

  • She listened!

  • I have always been well pleased with the care and kindness afforded me at all my visits over the years to Lindintree/South Coast.

  • Jennifer and her nurse were very kind and professional. Made me feel at ease .

  • Very efficient. Office and waiting room very clean. Everyonebvery pleasant to work with.

  • Very professional and easy to talk to.

  • Jen is very caring and staff was very nice also!!

  • Jennifer Silva is the best.

  • I have no complaints about the care I received during my appointment. My anxiety and claustrophobia makes it difficult for me to wait in the small exam room. Perhaps if the nurse could give some indication as to how long of a wait it might be it would be helpful. And cracking the door open half way.

  • No improvement required. The admin staff and medical personnel (esp. Jennifer Silva!) were all absolutely first-rate!

  • I called on Tuesday to report that I had Covid. Four telephone conversations later my prescription for Paxlovid was filled by late Wednesday. I appreciate the prescription but not the length of time it took.

  • Jennifer is very compassionate warm person. She treats me very special and we communicate wonderfully. Thank you.

  • Jenn is such a pleasure and takes all my fears of the dr's office away. She is very patient and kind.

  • Just very professional attitude & obvious commitment to the job — courteous, attentive, instructive, very, very, communicative. As good as I've experienced. The only reason I didn't rate overall 10, is 'coz I believe nothing/no one is perfect.

  • Jen always listens to me, and if i message her on MyChart answers me in a timely manner

  • The NP was extremely caring and listened to me . She was very knowledgeable. I felt that I was in good hands

  • She listens to you. She remembered me from a year ago. I was really impressed how she recalled the issues I had at my last visit. She was thorough and helpful.

  • All great—short visit with sinus infection

  • Jennifer is a fantastic person who always takes the time to care for any issue you have regarding your health. You could not ask for a more super person.

  • Very calm and down to earth meeting

  • Easy to schedule an appointment. Strong follow up to discuss test results

  • Dr. Silva was so kind and wonderful. She was very easy to talk to and understanding. I loved my appointment with her and appreciate how knowledgeable and great she was!

  • Saw in a timely manner. I had missed my appt. at 8a for wk. release paperwork.I was able to get another appt. at 2p. I appreciated that I was able to get an appt.

  • Receptionist was very nice and Jen was great

  • Very professional care and the Dr made me feel comfortable during the check-up. Highly recommend.

  • I feel this office does an overall good job with most things and people are pretty friendly.

  • Jen is always so kind and comforting. Going to my physical always makes me a little nervous but whenever I see Jen I have a very pleasant experience.

  • Jennifer Silva is the BEST. She makes me feel so comfortable about my medical condition and I know she's willing to do anything possible to help me safely manage it. Couldn't ask for better!

  • Jenn Silva NP is the absolute best most caring person/provider I have ever seen!! I just trust her with my care 100%

  • Very informed and shared information I understood

  • Quick appt.Jennifer nurse practitioner was great!She Listened!

  • My only concern was when I was told I couldn't see my GP within the next 48 hours, I had to ask specifically if Jenn Silva, PA was available before I was even given the option to see her. I'm glad I'd seen her before and knew her name. Otherwise I was very pleased with the appointment.

  • Always happy with the care I have gotten here

  • On time, respectful, knowledgeable...

  • Jen was very knowledgeable, professional and caring.

  • Jennifer Silva is excellent!!

  • Everything went very well on this visit. Jen provided excellent service.

  • Everyone was amiable and kind. I'm glad I was able to get in the same day when I was sick.Thank you.

  • Jen is always so professional and caring. She listens and always so helpful.

  • Jennifer was a very good listener and a compassionate person.

  • I was seen 15 minutes after my scheduled appointment but didn't have to wait long to see the NP. Jen Silva is always professional, thorough and a good listener.

  • Jen is a great physician. Never rushes you out and listen and truly cares what your talking about. She goes above and beyond to help.

  • The office staff was friendly and very knowledgeable. The MA was professional and attentive. Jen the NO was fabulous. She was friendly, attentive and very empathetic. She listened to my concerns and we made a plan together! I would highly recommend this office to anyone who is looking for exceptional care.

  • Jennifer has always been amazingI would rather deal with her than any other provider

  • Hello, I saw Jennifer today and she is very smart, professional, health care provider and, and she's in, she's just a lovely person to talk to and she knows what she's doing and I felt very comfortable with her taking, you know, answer your questions and take your advice. And yeah, she's very valuable to your your South Coast organization.

  • First time meeting [Name] and Jennifer. On time, very nice, answered all my questions made me feel comfortable. Went over my chart, meds discussed what I needed for vaccines. Excellent. Just keep doing what they did!

  • Check in is easy and quick. i never have to wait. Today i met Jenn Silva a practitioner. She is wonderful. Jenn is very knowledgeable and caring.

  • My doctor was not available and I saw the nurse Jen silva. She was knowledgeable about my past history and provided me with excellent care, and a plan for the future. She was absolutely fantastic!

  • Nothing. I find this option so important!

  • My concerns were promptly addressed, everyone I spoke with in the phone was courteous and professional.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.