Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Patient Comments (10)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
She listened and explained in simple terms New patient and felt very comfortable
Greatly appreciate being "seen" on short notice. Very helpful.
I would like to say that Jeanne was very, very helpful, and because I had a situation that arose unexpectedly she was able to address it, get me into the doctor's office immediately. She was very quick to respond and so very helpful and put me quite at ease and I felt that she would she cared and she was doing a great job at what she should be doing.
After 30 minutes response, calling the office about my symptoms. 30 minutes later. I was having a tele Health conference with Jean Larock. And she was wonderful. Thank you.
Everyone was professional, caring, kind, polite. I have never had a bad experience at any of my appointments.
Everyone I spoke with from start to finish were wonderful A++
Excellent care. Very timely, thoughtful and got me into needed testing ASAP.
She was very Jeanne Larock was very accommodating, ... very Wonderful in her choices of helping with my mother's blood pressure and she hit it on the head. She brought my mother's blood pressure right now, and we were so thrilled with it, she's down to earth, very friendly and very informative. And my mother felt very comfortable with her and we love her, and I'll recommend her to anybody. Thank you.
Jean La Rock and Dr [Name] were wonderful.
She listened to all of my problems and helped me cover all the bases of my needs. Always kind and always listens to what you have to say before making an assumption.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.