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Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (29)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Everything always done well

  • Jeanne LaRock is amazing -- one of the best provider experiences I've ever had. She was attentive, thoughtful, and decisive. She facilitated lab and specialist appointments with zero delay and made me feel fully cared for.

  • Jeanne LaRock is great! I just wish that I could have had an appointment with my PCP as she is familiar with my concerns and we have a great relationship but when I called I was told she had nothing for months. Should be able to leave a message for PCP and have HER decide if she can fit me in or if I can see another provider.

  • I think this is the first doctor that actually listened to my concerns over something that I think I've had for a couple years. She's really good. She explained things. The only thing I would change is how to walk in when you were getting checked. I felt really bad because the young couple cut about 3 elderly people that we're waiting in line. So I think it should be a little bit clearer and have more staff so people aren't (INAUDIBLE)

  • Very good!

  • Please call me I cannot type in my concerns in this box I am very disappointed the first time in seven years since I've started to go to south coast

  • This was a urgent appointment unscheduled. They were able to see me in a timely fashion and this is the first time I was meeting this particular nurse practitioner. She was extremely thorough and friendly, she was professional and she answered all my questions and I would recommend her and the practice to anyone.

  • I enjoying seeing Jeanne LaRock the Nurse Practitioner, I currently need to find a new Primary Care Doctor, (Dr. [Name] left) and there are no doctors in that office taking new patient. I am very disappointed I have to find a new health care office.

  • Jeanne was excellent

  • the nurses were well dressed combed neatly and clean they presented in a good attitude warm and friendly and of course knowledgable

  • Convenient. We are currently vacationing in FLA and were able to get a medical issue addressed. Great

  • Everything they do well the doctor.

  • The provider was very attentive, informative and very pleasant. I was treated with excellent care.

  • They did a good job with everything and were professional.

  • Everything vwas fine

  • My appointment was for my pap smear. The employees made this a very comfortable experience. Jeanne Larocku00A0is an excellent practitioner and made me feel so very comfortable. I appreciate this office and their professionalism so much. What is normally an uncomfortable exam was done with dignity and a bit of laughter thrown in. Thank you!

  • It's very convenient to be able to talk on the phone rather than go out when you're feeling really sick. So I appreciate that. Thank you.

  • Everything done well by jeanne.

  • Hi, this was a Medicare Wellness visit. So she would listen very very carefully, and asked me a lot of questions and we got to the meat of what was going on with me. So I really feel that she listens and, and answer lot of questions and the visit*.

  • She did very well, I thought you was kind and understanding. Only thing is I'm sorry that I might be or not answering your questions very clearly because I I was really sound asleep - I don't know where you live, but this is [Name] [Name] and it's dark outside over here - and I was asleep on the on my recliner, but everything went fine. I'm very grateful that she came and take care of me. Thank you, and I hope you have a good day. Goodbye.

  • Jeanne was great. She's very thorough. She's very professional. I just love her as my nurse practitioner. I can't say anymore.

  • My experience was good, I can't think of anything that would have made it better.

  • J La Rock is amazing. Extremely professional.She is an active listener.

  • The Nurse practitioner that I dealt with was great and informative, much better than my general practitioner

  • She was great

  • Listened, responded, provided kindness and caring

  • Jeanne was great. She explained my issues, and the reason for them, and what the treatment would be, and she was very caring, and I was extremely happy with my teller .... tele-chat, office visit. Thank you.

  • Everyone was very covide-19 conscience, prepared, and strict! Jeanne LaRock really rocks! She is courteous, intelligent, and an excellent provider who should have her own panel! Each staff person I interacted with today made me feel very safe using their facility. Thank you all for your service, especially at this very challenging time. Everyone should get hazard pay!!!! Stay safe and stay healthy! Thanks for being there Southcoast Health!!!

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.