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Urgent Care

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (12)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I was satisfied with the way it went.

  • Very friendly and professional, did not rush the appointment.

  • I thought I got great information and an appropriate referral.

  • The response was timely, courteous and very helpful as once had answers to my condition, she sought or approved a medicine that has been used successfully for Covid patients to accelerate recovery. I just finished my third day of meds and feel pretty good after my initial Covid test on Sunday. Big , big thank you!!

  • My experience was perfectly fine. The nurse practitioner was thorough, informed and polite. I agree with the course of action taken and was pleased by how I was treated.

  • Spent all the time necessary, to listen to all of my symptoms. And very carefully explained her thoughts and the solutions.

  • I saw Jeanne Larock today. She took the time to listen to me. She was very thorough and kind. And I appreciated that. Thank you.

  • I am a 74 y/o profoundly deaf male. My visit went very well. I understood all the questions and responses.

  • Jeanne is very warm, understanding, personable, and caring. She makes uncomfortable exams much easier.

  • Please train ancillary personnel to introduce themselves to patients.

  • She listened and explained in simple terms New patient and felt very comfortable

  • Greatly appreciate being "seen" on short notice. Very helpful.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.