Southcoast

Resources Search
Close Search
Urgent Care

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.6
4.6
4.7
4.6

Patient Comments (14)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The provider was very attentive, informative and very pleasant. I was treated with excellent care.

  • They did a good job with everything and were professional.

  • Everything vwas fine

  • My appointment was for my pap smear. The employees made this a very comfortable experience. Jeanne Larock is an excellent practitioner and made me feel so very comfortable. I appreciate this office and their professionalism so much. What is normally an uncomfortable exam was done with dignity and a bit of laughter thrown in. Thank you!

  • It's very convenient to be able to talk on the phone rather than go out when you're feeling really sick. So I appreciate that. Thank you.

  • Everything done well by jeanne.

  • Hi, this was a Medicare Wellness visit. So she would listen very very carefully, and asked me a lot of questions and we got to the meat of what was going on with me. So I really feel that she listens and, and answer lot of questions and the visit*.

  • She did very well, I thought you was kind and understanding. Only thing is I'm sorry that I might be or not answering your questions very clearly because I I was really sound asleep - I don't know where you live, but this is [Name] [Name] and it's dark outside over here - and I was asleep on the on my recliner, but everything went fine. I'm very grateful that she came and take care of me. Thank you, and I hope you have a good day. Goodbye.

  • Jeanne was great. She's very thorough. She's very professional. I just love her as my nurse practitioner. I can't say anymore.

  • My experience was good, I can't think of anything that would have made it better.

  • J La Rock is amazing. Extremely professional.She is an active listener.

  • The Nurse practitioner that I dealt with was great and informative, much better than my general practitioner

  • She was great

  • Listened, responded, provided kindness and caring

  • Jeanne was great. She explained my issues, and the reason for them, and what the treatment would be, and she was very caring, and I was extremely happy with my teller .... tele-chat, office visit. Thank you.

  • Everyone was very covide-19 conscience, prepared, and strict! Jeanne LaRock really rocks! She is courteous, intelligent, and an excellent provider who should have her own panel! Each staff person I interacted with today made me feel very safe using their facility. Thank you all for your service, especially at this very challenging time. Everyone should get hazard pay!!!! Stay safe and stay healthy! Thanks for being there Southcoast Health!!!

  • This was a phone call, different, went well, I feel. Great NP

  • Good

  • Jeann Larock is a great NP. Always kind, compassionate, accommodating and truly listens to her patients. Highly recommend.

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.