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Jayanthi Parameswaran, MD

4.8 out of 5 (465 Ratings)

Specialties:

Internal Medicine / Primary Care

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Please Read regarding COVID-19

Please call the office before coming in for your appointment if you are experiencing any of the following symptoms or have been in close contact with a confirmed case of coronavirus (COVID-19) in the past 14 days: fever, chills, or body aches, cough or shortness of breath, fatigue, sore throat, headache, new loss of sense of taste or smell, gastrointestinal symptoms (e.g. nausea, vomiting, diarrhea,) rash or COVID toes (e.g., swollen, discolored toes.)
For the safety of our patients, providers and staff during the COVID-19 crisis, Southcoast Health has temporarily suspended online scheduling to ensure we are properly screening patients and appropriately directing care. Southcoast Health will resume online scheduling as soon as possible. In the meantime, please call 844-744-5544 for more information or to schedule an appointment.

About Jayanthi Parameswaran

Dr. Parameswaran received her medical degree from the Jawaharial Institute at Pondicherry University, India. She completed her residency at the State University of New York Downstate Medical Center, Brooklyn, N.Y. where she served as Chief Resident.

She is board certified in Internal Medicine.

Locations

Jayanthi practices at the following locations:

Southcoast Physicians Group Internal Medicine

672 Aquidneck Avenue The Polo Center
Middletown, RI 02842

P: 401-847-0519

Get Directions 41.5058976 -71.28197439999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
 4.8
 4.9
 4.8

Patient Comments (127)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.


  • Apr 9, 21
    Verified Patient

    Very conscientious and thorough physician... Very long wait; saw PCP one hour after scheduled appointment...


  • Apr 8, 21
    Verified Patient

    Wonderful staff and provider.


  • Mar 31, 21
    Verified Patient

    This was a wonderful experience. I was taken into an exam room immediately after I checked in. Dr.Parameswaran was thorough and caring as usual. I was able to get my blood work done also.


  • Mar 31, 21
    Verified Patient

    Dr.Paraswan is the best doctor in R.I.She knows me so well, so smart and so caring. The office manager gets a gold star too. [Name],Dr.P's nurse always very kind and thoughtful. The crew at the front desk always fast and efficient.


  • Mar 30, 21
    Verified Patient

    Very pleasant office staff.Dr Parm. Is amazing. She always listensand does a through exam.


  • Mar 29, 21
    Verified Patient

    Every visit is a total joy and an enormous source of information


  • Mar 29, 21
    Verified Patient

    Dr. Parameswaran is a true healer. She is caring, inquisitive, and thoughtful. And very humble. She's also a brilliant practitioner of medicine. She spends a lot of time with me as a patient and I never feel rushed. She has a great holistic approach to health as well. I'm so fortunate to have her as my doctor.


  • Mar 25, 21
    Verified Patient

    The staff and the Doctor were very professional. I was treated with great respect and regard. The Dr listened and counselled me about a personal situation. She and her Nurse showed great respect. I was pleased with my visit and care.


  • Mar 24, 21
    Verified Patient

    Dr Parameswaran is the best doctor!!!!!! [Name] her assistant, is very helpful too. And [Name] at the front desk is really helpful too. Sometimes they ask me to see another doctor when it's a sick/same day appointment but I prefer Dr Parameswaran so I try to wait tilDr Parameswaran is available for an appointment. My family has been with her for many years and she is why we are with Southcoast. Thank you.


  • Mar 16, 21
    Verified Patient

    I waited an hour and 10 minutes to get into a room. The wait time is far too excessive!


  • Mar 13, 21
    Verified Patient

    Dr Parm. Is a wonderful person and a great. Doctor


  • Mar 11, 21
    Verified Patient

    More on time appointments


  • Mar 9, 21
    Verified Patient

    [Name] in the front office, is always great. [Name] and [Name] are always great, and we love Dr. Parmeswaran.


  • Mar 8, 21
    Verified Patient

    My primary care physician is outstanding. Her nurse practitioner is excellent and the assistant who took vitals is always polite and efficient.


  • Mar 7, 21
    Verified Patient

    I had to wait an hour and a half before I saw the doctor however I do appreciate that she takes a lot of time with each patient so I understand the delay. I wish though that maybe the appointments were scheduled for the report so they could be more on time


  • Mar 4, 21
    Verified Patient

    Dr Parameswaren and staff are always on top of things. True heroes in today's uncertain clime!


  • Mar 2, 21
    Verified Patient

    I'm extremely happy with the service I receive each and every time I've been seen!! Thank you Dr. P!!


  • Feb 28, 21
    Verified Patient

    Dr. P is so smart, thoughtful, and real!


  • Feb 28, 21
    Verified Patient

    Speak a bit less, listen a bit more.


  • Feb 26, 21
    Verified Patient

    Dr. Paramaswaren is always amazing! Incredibly knowledgeable and always makes sure my treatment meets my goals and is the best treatment for my health! She always explains everything in terms I can understand and shared materials and information with me so I can learn more about my health. She always spends as much time as I need making me feel like I'm the most important patient of the day. I never feel uncomfortable or rushed. I have been a patient with Dr. Paramaswaren's for years and I will be a lifelong patient of hers.


  • Feb 24, 21
    Verified Patient

    Dr.Parameswaren is a top-notch physician in every aspect of the word. I always look forward to my visits with such a knowledgeable Dr.!


  • Feb 23, 21
    Verified Patient

    Took about 3+ months to get appointment. Check in was very efficient. Physician was slightly behind schedule. Physician talked a lot, I didn't feel listened to. Felt rushed for sure. Check out blabbed my lab requests and meds loudly with other patients present. Told it was easier to give me lab request slips for me to take than to send requests to specific lab I gave name and address to because they always lose them.


  • Feb 17, 21
    Verified Patient

    I love and appreciate the professional expertise, motivation, and compassion that Dr. Parameswaran offers to me. Despite the rules of managed care and the business constraints that physicians are under, she takes the time to care and does not make me feel rushed. She listens.. I was in charge of a 300 patient clinic for 15 years. It is obvious that she continues to learn. There is never a time when I leave her office without educational material to take home with concrete goals for my next visit. Please do all that you can to retain her FOREVER!!!!!! Thanks, [Name] [Name] [Redacted]


  • Feb 13, 21
    Verified Patient

    Rather long wait!


  • Feb 11, 21
    Verified Patient

    Dr. Parameswaran is amazing. She listens acutely, and understood everything I said the first time I said it, which is a big standout for me in healthcare. She is kind, personable, intensely smart, and intuitive — both IQ and EQ, which is unusual in one person.


  • Feb 11, 21
    Verified Patient

    I had an excellent experience with my provider. However, when I was checking out, I overheard an unprofessional conversation between one of the receptionists and one of the techs. The receptionist snapped at the tech and was complaining about how she was overworked and had too much on her plate. The tone and content of the conversation was not appropriate to have in front of the patients, in my opinion, and made me feel uncomfortable.


  • Feb 11, 21
    Verified Patient

    Wait time was unacceptable. Did not see doctor till 55 minutes after scheduled appointment time.


  • Feb 9, 21
    Verified Patient

    I'm perfectly happy with my care. I wouldn't make any changes.


  • Feb 5, 21
    Verified Patient

    I like my doctor very much, she always listens and anticipates my needs.


  • Feb 5, 21
    Verified Patient

    I love my doctor. But she is popular and so difficult to schedule. The staff can be less than fully helpful. A bit of a contrast to my doctor


  • Feb 5, 21
    Verified Patient

    I waited 1 hour 45 minutes in the waiting room. In this COVID climate I did not feel this was appropriate.


  • Feb 4, 21
    Verified Patient

    I just love my doctor.


  • Feb 3, 21
    Verified Patient

    Dr. Parameswaran is an incredible Primary Care Physician! I have never experienced her level of knowledge, interest in my well being and overall engagement in the care she provides.


  • Jan 27, 21
    Verified Patient

    Telehealth is a helpful way to visit with the doctor when I can't do that in person. Dr. Parameswaran is always caring, courteous, and able to identify my issue. I have a great deal of trust in her opinion and feel better after speaking to her.


  • Jan 24, 21
    Verified Patient

    Everything is done well and with attention to my needs and continued good health


  • Jan 18, 21
    Verified Patient

    [Name] was amazing and did a fantastic job. She knows her clients and provides amazing customer service. Dr. Parameswaran was the first doctor I went to due to her amazing knowledge in the medical background. I feel as though she knows me and provides the most compassion to her patients 24/7. Thank you for making me feel cared for.


  • Jan 17, 21
    Verified Patient

    My appointment was at 10 got into room at 10:21 but doctor didn't come in until almost 11:15 I don't drive and my ride was getting upset with me Waiting time should be less I should of been out by 11 not 12


  • Jan 15, 21
    Verified Patient

    My Md, Dr Parmeswaran is wonderful and explains things clearly. I have never met her in person and look forward to meeting her in person.


  • Jan 15, 21
    Verified Patient

    I received a call 15 minutes before the appointment. I called back 8 minutes before the appointment and then I never received any calls back from them until 40 minutes after my appointment when I was able to get through to the doctor and we were also not able to use the screen because our volume would not work. That was very frustrating.


  • Jan 14, 21
    Verified Patient

    My wait time was over 1/2 hour, and the entire time in the medical center was a little less than an hour. As the appointment was during Covid, I wish that that I could have been advised to wait in my car and been texted re: appointment readiness, as a matter of protocol.


  • Jan 14, 21
    Verified Patient

    Dr. Parameswaran is the best physician ever, she explains everything so well, she shows you research back up things. She She uses all types of different media. She is very well informed and I cannot stress how good the Palo Center the entire staff is over there with Dr. Parameswaran. They are excellent. My only feedback that I would like to get is that we have had some issues with billing at other offices and we have the health care plan and the they don't accept*


  • Jan 13, 21
    Verified Patient

    Doctor reviewed my medical history with me.She made recommendations and wanted to see me in 3 months.


  • Jan 12, 21
    Verified Patient

    The appointment was timely and informative. Dr. P is a great physician.


  • Jan 8, 21
    Verified Patient

    Video was difficult to use on phone; would suggest telling patients to do the visits on a computer


  • Jan 6, 21
    Verified Patient

    Of course Dr P is excellent but [Name] and [Name] remain very respectful, easy to question and knowledgeable. My only issue w SouthCoast is lack of responsiveness to clinical email queries. When I have asked [Name] the answer as to Why? WasUnclear but I think it is lack of time. Like now I would like to ask about something I forgot about the pneumonia vaccine but instead I'll jut drop it


  • Jan 6, 21
    Verified Patient

    Doctor was hard to understandI'd rather have seen the NP who is my provider The doc didn't ready my history that PT is not the best for me right nowI am waiting to get in with a specialist got rheumatoid arthritis and PT hurts me.


  • Jan 6, 21
    Verified Patient

    The office is welcoming and Dr P is the best. From the moment I called for help till I was interviewed about Covid until I hit the parking lot, I felt cared for


  • Jan 4, 21
    Verified Patient

    Everyone loves Dr. Parm


  • Dec 30, 20
    Verified Patient

    Dr Paramesawaran is the best PCP one could hope for! She's unbelievably intelligent and informed with up to date information, as well as kind and compassionate. She takes the time to talk to me, listens, and then challenges me with new goals. I feel so very lucky to have her as my physician!


  • Dec 26, 20
    Verified Patient

    This was my first tela visit and I was really happy with it. My doctor always explains what may be going on and we make a plan going forward.


  • Dec 25, 20
    Verified Patient

    There were no problems.Everyone was pleasant and very efficient.


  • Dec 23, 20
    Verified Patient

    Best first appointment with a primary caregiver I have ever had


  • Dec 23, 20
    Verified Patient

    have less pressure on the Drs to have to many pt scheduled during 1 day


  • Dec 22, 20
    Verified Patient

    Notification of wait time. I waited an hour for my appointment. This is ok, but during covid times I would prefer to be notified so I could sit in my car instead of the waiting room.


  • Dec 22, 20
    Verified Patient

    Love My Doctor


  • Dec 22, 20
    Verified Patient

    Every time I see Dr. Parameswaran I get a mini medical school quality lesson on my health. It makes following through on recommendations much more likely because I understand the reason for a change in eating patterns, for instance.


  • Dec 20, 20
    Verified Patient

    Dr. Jaynthi Parmeswaren is the most thorough and caring Physician that I have ever had the pleasure of working with...


  • Dec 18, 20
    Verified Patient

    I love Dr Parameswaran.


  • Dec 17, 20
    Verified Patient

    I have been a patient of Dr Paramaswaran for a number of years. Along with her expert medical knowledge her personal interaction with patients is outstanding.


  • Dec 17, 20
    Verified Patient

    Dr. Parameswaran is a credit to the South Coast Health system. No better care could anyone get. I look forward to my visit with her for the support, information, and excellent direction I get from her.


  • Dec 16, 20
    Verified Patient

    the doctor is brilliant thanks


  • Dec 16, 20
    Verified Patient

    I was very satisfied and prefer the tele heath visits.


  • Dec 13, 20
    Verified Patient

    I do not feel you get the best care by talking on the phone.


  • Dec 10, 20
    Verified Patient

    Wait time to get in to see the doctor could be quicker...waited over an hour


  • Dec 6, 20
    Verified Patient

    My medication reconciliation was not clearly performed. Some of the medications listed after the visit were completely incorrect and in some cases were never prescribed. It appears this happened during intake. I was able to clarify and make corrections on line but not all patients may be able to do this. Thank you.


  • Dec 4, 20
    Verified Patient

    I think it would be helpful to take a list with me to appt. so that I can ask about any issues I may have. Otherwise the appt. is over & a couple things I wanted to discuss does not happen.


  • Dec 3, 20
    Verified Patient

    The new facility in [Name] for South Coast Health is beautiful and was very well organized during covid with protocols and my doctor Dr. Parameswaran is the very best. She doesn't rush she gives you so much feedback, and she pulls up information off the internet and she prints out things and she goes over things in great detail, and I'm so lucky to have her. So, thank you.


  • Dec 3, 20
    Verified Patient

    I would recommend Dr. Paramswaran to all of my family and friends. She is extremely thorough, explains everything clearly and has an awesome personality.


  • Nov 29, 20
    Verified Patient

    Dr. Paramaswaran's intimate knowledge, care, and concern for my health and well being were evident. She cares deeply and took her time to explain everything to me in a manner that was most helpful. She recognizes my needs, listens well, and offers excellent suggestions and resources. I really appreciate that she took the time to show me a few helpful links on her screen that I was able to write down and she made lots of great recommendations for me. For over twenty years, Dr. Paramaswaran has been providing exceptional care. She is fantastic.


  • Nov 27, 20
    Verified Patient

    Dr. Paraswaram is brilliant and easy to talk with. Gentleman who did entry screening was very pleasant as were the staff with check in and check out. [Name] the Nurse is great.


  • Nov 27, 20
    Verified Patient

    The people are very helpful and pleasant.


  • Nov 20, 20
    Verified Patient

    everything was satisfactory


  • Nov 19, 20
    Verified Patient

    Dr.Parameswaran and the whole office staff make me feel that they care about my health. It is a comfortable feeling and I recommend this practice always.


  • Nov 19, 20
    Verified Patient

    Dr. Parmeswaren is an exceptional physician. I had a friend move to the area and ask me for a recommendation for a primary care physician. I recommended Dr. Parmeswaren.


  • Nov 19, 20
    Verified Patient

    Dr Parameswaran is always awesome. I totally trust her.


  • Nov 17, 20
    Verified Patient

    Everyone involved in receiving me and handling my care during this appointment was efficient, professional and appropriately warm.


  • Nov 14, 20
    Verified Patient

    I have no complaints. Dr Parameswaran and her staff are all ways on target


  • Nov 13, 20
    Verified Patient

    Long wait for PCP to arrive in the examining room. Often is inaccessable and needs to be contacted through support staff. Difficult to achieve and maintain personal contact.


  • Nov 11, 20
    Verified Patient

    I love Dr. Paramaswarin! She is on top of all aspects of my care! My entire family goes to her and she has taken on my neighbor and will be taking my future daughter in law. She is our family provider!


  • Nov 11, 20
    Verified Patient

    Very easy to talk with the doctor and "understand" my needs! Very personable doctor (Dr. Parmeswaran) and easy going and caring demeanor, always a pleasure to converse with her!!! I hope she lives forever!!!


  • Nov 10, 20
    Verified Patient

    As a followup I needed to get my 2nd shingles shot and a flu shot. Dr P made it sound like I could just stop by, but I called to check and had to make appt...which was 10 days out (not a big deal, but good to know). Also person making flu shot appt couldn't tell me if I could get shingles same time (avoiding 2 trips); however, the office called me the next day to say it would be avail when I got my flu shot. Appreciated their followup.


  • Nov 10, 20
    Verified Patient

    I was lucky and did not have to wait long, unlike my wife the week before. I appreciated being able to call ahead and see how behind they were.


  • Nov 6, 20
    Verified Patient

    Very satisfied with care and availability.


  • Nov 6, 20
    Verified Patient

    Dr Parameswaran is fantastic. she takes the time to explain things and genuinely cares about her patient's health. Love her!The team at front desk is efficient and pleasant.The woman who did my blood work was very professional and friendly, making me feel comfortable even though giving blood scares me.


  • Nov 6, 20
    Verified Patient

    everything was fine


  • Oct 29, 20
    Verified Patient

    Not only did my doctor remember information about me, but she referenced events affecting my well-being involving siblings and parents from at least eight years ago. She also asked about my husband's ongoing health issues and discussed it's impact on me. When I had questions about a health condition, she very carefully went over information with me and was very reassuring. The only thing that bothers me is the lack of communication between Southcoast and [Name] hospital. When I was admitted to [Name] hospital I received excellent care, but nothing was shared with my doctor.


  • Oct 28, 20
    Verified Patient

    Dr. Parameswaran is fantastic.


  • Oct 28, 20
    Verified Patient

    Dr. Parameswaran spends the time necessary to understand and address all of my issues. She is first rate in every respect.


  • Oct 27, 20
    Verified Patient

    Dr.Parameswaran is great, very knowledgeable,very caring,helpful .best dr. We have had .


  • Oct 24, 20
    Verified Patient

    Waited at least 1 1/4 hours to be placed in a room. Appointment was at 3:45, didn't leave there until 5:30!


  • Oct 23, 20
    Verified Patient

    Dr. Parameswaran is a wonderful doctor Unfortunately her support staff and those working admin at this facility are incredibly incompetent and insensitive and unprofessional


  • Oct 22, 20
    Verified Patient

    The way you can improve your services not to have the patient wait more than an hour.


  • Oct 20, 20
    Verified Patient

    The doctor was very knowledgeable and helpful


  • Oct 18, 20
    Verified Patient

    Everything having to do with the personal interactions was excellent. Every person there makes my appointments literally something to look forward to. The only negative comment was the wait time, it was about an hour after scheduled time. A small price to pay for an excellent team, but since you asked that's the one point of improvement.


  • Oct 16, 20
    Verified Patient

    Very, very thorough. I was getting a bit upset about waiting so long to be seen but once I was, I realized why. Dr. P. took her time with me and explained herself and made sure I understood everything she was telling me. This was my first visit to establish a new patient visit and I will definitely be using her for my new Dr. no matter how long I have to wait! Great Doctor!


  • Oct 8, 20
    Verified Patient

    No improvement needed. A+ care and experience!


  • Oct 6, 20
    Verified Patient

    Dr P and her team are great!


  • Oct 3, 20
    Verified Patient

    I love my physician and since I have had her as my primary I have moved within the state but I will not look for another doctor - I plan on keeping her for as long as possible - she is fantastic!!


  • Oct 1, 20
    Verified Patient

    My visits are always the best, every aspect of them.


  • Sep 24, 20
    Verified Patient

    Dr. P has always been an excellent sounding board regarding my specific physical issues. She is fast, knowledgeable and very positive during sharing of information. Both my wife and I are very comfortable with her level of care and communication.


  • Sep 23, 20
    Verified Patient

    My appointment was by phone. Dr. Was using cellphone and reception was bad. Twice conversation was cut off. Very difficult carrying on conversation. Felt that this appointment was a waste of time.


  • Sep 18, 20
    Verified Patient

    Dr Parameswaran is brilliant. I am so blessed to have her as my doctor.


  • Sep 17, 20
    Verified Patient

    The doctor is excellent: really takes an interest in her patients, if this encounter is typical.


  • Sep 16, 20
    Verified Patient

    I really like that office. I feel like [Name] is always so welcoming when you go in and [Name] is fantastic, and I absolutely adore my physician Dr. Parameswaran. She is professional caring and I'm a I'm a nurse and I just really appreciate her knowledge and the time she takes to educate.


  • Aug 28, 20
    Verified Patient

    I was unable to connect via video, so we had a phone visit. It would have been helpful to have insured that the video platform would work, prior to the appointment. I am new to the practice, and had not used this platform previously. Other than that, my experience with this provider was excellent. I’ve since fixed the issue with doximity so that it will work for future visits. Thank you.


  • Aug 19, 20
    Verified Patient

    Had an appointment for telehealth consult this afternoon within 3 hours of request! Impressive! My concerns were explored efficiently and options were given for treatment in a timely manner. Dr. P is amazing!


  • Aug 16, 20
    Verified Patient

    Dr. Parameswaran was wonderful. Looking at all my medical past history and genuinely interested in getting me to the best possible health at this point in my life.


  • Aug 13, 20
    Verified Patient

    You scored big time when you hired Jayanthi Parameswaran. That was the best thing you could ever done in the history of South Coast. That's it.


  • Aug 8, 20
    Verified Patient

    A big improvement would be for the visits to be on time. They are typically 30 min and more late.


  • Aug 7, 20
    Verified Patient

    Great providers! Using telehealth technology has allowed providers to continue caring for their patients while keeping everyone safe during this PHE.


  • Jul 20, 20
    Verified Patient

    I have great confidence in Dr. Parameswaran and am grateful she is my provider


  • Jul 17, 20
    Verified Patient

    I have been with my provider for 27 yrs. We have a good relationship, she knows my problems over the years and some were very serious. She is easy to talk to and understands where I am coming from. I am very comfortable with Dr. Paramasuaran .


  • Jun 30, 20
    Verified Patient

    I had to wait 45 minutes to be seen by doctor.


  • Jun 29, 20
    Verified Patient

    DR Parameswaran is an excellent family physician. The video consult was very efficient.


  • Jun 28, 20
    Verified Patient

    The office worker at the desk was not kind.


  • Jun 25, 20
    Verified Patient

    Staff great md wonderful. Billing. Always have an issue with bills and co pays


  • Jun 25, 20
    Verified Patient

    Phone visit w video was perfect. Dr. Parmeswaren was attentive and engaged, as always.


  • Jun 25, 20
    Verified Patient

    It was video conference. Which I prefer. I don’t always find the front office people pleasant. Dr Parmasawaran and Her Nurse are AMAZING. the front desk I struggle. They certainly have gotten better in time.


  • Jun 24, 20
    Verified Patient

    It was the best I have had since living in RI


  • Jun 24, 20
    Verified Patient

    I had to wait an hour for the video conferencing but I understood due to the virus.


  • Jun 22, 20
    Verified Patient

    Everything was fine, I have no complaints.


  • Jun 19, 20
    Verified Patient

    This was my first telehealth visit. The office staff scheduled my appointment for the next day when I called. Another person in the office called me the next morning with a few questions prior to the visit. Dr. Parameswaran called on a video visit without any problems. She reviewed a few things and addressed my problem in a caring way and efficiently. The office staff called later to schedule a follow-up appt, and an Rx was ready for me to pick up at my pharmacy a short time later. All went well!


  • Jun 18, 20
    Verified Patient

    Dr. Parameswaran is very attentive to any of mine or my family's needs.


  • Jun 17, 20
    Verified Patient

    I have a wonderful relationship with Dr. Parameswaran. What upset me a little bit today was, I was called to say, she'll be calling you at 9:30. My appointment was at 9:30. They gave me a heads up at about 10 past 9 and then I waited about 45 minutes past 9:30, for her call to come through and I was like sitting at my kitchen island with my phone in my hand. So, I wouldn't inconvenience her and the 45 minutes was was not good. That's it.


  • Jun 17, 20
    Verified Patient

    My care provider provided excellent care of via a teleconference as the office was restricted for people coming in and out based on the covid-19 safety requirements.


  • Jun 17, 20
    Verified Patient

    Under difficult circumstances using cell phones Dr P immediately put me at ease. Strange times but same great interaction with Dr P.


  • Jun 17, 20
    Verified Patient

    This appt was via telemedicine. Found this to be a very productive experience.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.