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Urgent Care

Erica Figuerado, NP

4.7 out of 5 (155 Ratings)

Specialties:

Family Medicine / Primary Care

About Erica Figuerado

Erica Figuerado, FNP-C earned her Bachelor of Science degree in Nursing at Anna Maria College in Paxton, MA. Erica furthered her knowledge and expertise by earning her Master of Science degree in Nursing at Massachusetts College of Pharmacy and Health Sciences in Boston, MA.

Healthcare has always been an important aspect of Erica’s life, as she began working in hospitals in high school and continued her work in healthcare to this day. She has been a part of the Southcoast family since 2006, working as a nurse intern at Charlton Hospital. Eventually, she returned there in 2019 to serve the community once again.

In her free time, Erica enjoys spending time with her family.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    1030 President Avenue Suite 1004
    Fall River, MA 02720

    P: 508-973-9600

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.7
4.7
4.7

Patient Comments (30)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The visit with Erica was great, no suggestions at this the.

  • Always satisfied with my appointments. Questions answered and explained well. Did not feel rushed. NP spent as much time as I needed to discuss my concerns.

  • Erica made my experience amazing. Very thankful.

  • Active listening , meeting needs of patient

  • Everyone in the office with a friendly. Quick, efficient, Erica was fantastic. Knew not only my health history, but what I would need going forward based on her knowledge was able to provide me with medication based on her knowledge of my history and the medications I'm taking now and just her overall knowledge of what she should and shouldn't prescribe and the nurse that came in to administer, the shot was also really helpful. Explained everything and everybody just seemed in a really great mood which helps my mood.

  • Could have went over my vitals information with me. Called in at a timely manner.

  • My Doctor an his staff are the kind full caring people that I would have on my staff. I am lucky to be a patient of his an her, The support an care I get goes above an beyond the call of Duty. Hope credit is do with that kind of care that a patient gives his Doctor an staff an should be recognized, Thank youu00A0

  • Love Dr [Name] and Erica is awesome too. The staff is very cordial also

  • Everything went very well. No improvement needed. Thank you so much for all the help today. I really needed it.

  • Satisfied, so no need for change at this time

  • Waiting time was great didn't have to wait to long, very satisfied with today's visit!!

  • I liked the way Erica spoke and cared for me and that matters to me!I like to be listened and that she did!!!!Thank you ERICA!

  • Overall the appointment was satisfactory. Had to be a better way to confirm the phone number and address on file. Not comfortable giving out that personal information aloud in a room full of strangers.

  • The entire visit was well managed from intake to checkout. Ericau00A0listened attentively to my complaint and consulted with Dr. [Name] who came in to speak with me. Both very attentive to my concerns. I was even able to get a pneumonia shot during this sick visit. Upon check out, [Name] at the check out desk effectively outreached to an ENT I wished to see and scheduled a visit.

  • Amazing, professional staff. I am happy to be a patient in that office

  • Always a pleasant experience with the office

  • Was in and out very quick.

  • It is hard for me to get out of work, because I drive a tractor trailer. My hours are 7am and they can keep me out there until 8pm, so I was happy when they could do teledoc

  • This practice is the best I have ever been involved with.

  • Everyone was super helpful and got me in to an appointment when I really needed it. Everyone from the MAs to the MDs are kind, empathetic, and helpful.

  • Outstanding as usual

  • Outstanding

  • I can't think of anything that could have improved my experience except magically making me twenty years younger. Everything was done very well and professionally, inspiring confidence in me.

  • Always giving him a 10 when I visit him due to the work he does. Everyone in the office is excellent.

  • Totally professional. Everyone made me feel relaxed and comfortable.

  • Great communication

  • No complaints

  • Appointment was scheduled same day as call. Seen very promptly.

  • Pretty much everything went well.

  • nurse was informed

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.