Southcoast

Resources Search
Close Search
Urgent Care

Locations

Practicing at the following locations:

  1. Weight Management

    100 Rosebrook Way
    Wareham, MA 02571

    P: 508-973-1850

    Get Directions
  2. Southcoast Physicians Group General Surgery

    100 Independence Drive Suite 6
    Hyannis, MA 02601

    P: 508-273-1940

    Get Directions

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.9
4.9
4.9

Patient Comments (78)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • A great experience.

  • I felt listened to and we came up with a plan to mitigate negative side effects I was experiencing.

  • Elise always has good vibes! She is honest and explains everything about the medicine. She always asks if there are any side effects affecting me. I'm happy with Elise.

  • Elise was very kind understanding and a great listener and very helpful

  • Kind and positive.

  • Personable and professional

  • I have been using this provider for the past year and a half and have always experienced a friendly, knowledgeable office and medical staff. Everyone has been great. The doctors and staff are always so helpful and never make you seem rushed. This office is everything I would hope to find in any professional office.

  • I look forward to my appointments with Elise. Her positive and enthusiastic personality makes me feel like i can achieve my weight loss.

  • Appointments seem hard to get.

  • Listened and did not judge

  • Very professional and knowledgeable

  • I have wonderful doctors and staff I am very happy with them all

  • Elise was great, good listener, very empathetic. I felt heard, and also proud, when she congratulated me on ly weight loss.

  • Everything was fine. No complaints!

  • Elise is wonderful. She really listens and provides excellent medical care.

  • Staff that is empathetic ,caring and efficient

  • Elise Arsenault always makes you feel that you are the most important person she is focused on. I am very fortunate to have her take care of me. She has provided me with tools to be successful in reaching my goals. I feel she addresses all aspects of care as well as personal individual issues to help me.

  • Very personable and friendly and yet efficient

  • She was aware of what I needed and prescribed it. She explained it easily and I said understand.

  • It was all in all a very pleasant experience

  • Everyone is always friendly and efficient.

  • Elise is so nice and down to earth. She explains things so that I understand, she asked clarifying questions. She is supportive of my health goals and gives me ideas and sometimes the push I need to stay on track. Everyone is so nice here, which is a much different experience I typically get with my providers on Cape. The schedulers to the nurses and doctors are all so friendly and understanding. I truly feel heard and supported.

  • My Chart really helps

  • Elise was awesome! Very diligent and answered my questions very well. She made me feel like my health mattered and that she was excited for my progress. Her and [Name] [Name] are incredible NPs and I am so glad to be under their care!

  • Always a pleasant visit.. great office

  • Seen in a very timely manner

  • Elise is a great provider

  • Respectful, saw me as a whole person, met me where i am at, positive approach, interventions and goals set are small attainable and well explained. Great recources

  • Gave me valuable info and a great website. Listened to my concerns and gave me answers. Got more from this appointment than any other.

  • Treated with respect , friendly , kind and listen to me. She asked questions and provided good in site . Very pleased with my visit

  • This office is very responsive to messages sent thru MyChart. Very impressed, and grateful for the support this office provides on my weight loss journey.

  • Elise is very upbeat and extremely encouraging. She listened to all my concerns and took care of them. I came away from my appointment with a very positive outlook!

  • Elise is great! Knowledgeable and helpful.

  • Prompt, listened to me, treated me like a human, and answered all my questions.

  • Very professional and informative experience. Staff are thorough and have assisted in my attainment of my goals.

  • My experience with Aliese was perfect. She answered all my questions with knowledge and guidance. She really helps me in the most positive way.

  • Too long to get appointments. Elise was absolutely wonderful. A vast improvement over the last doctor I saw at this practice.

  • I continue to be impressed by the level of kind and competent care that I have received at South Coast Health. Your entire staff is polite and respectful.

  • Eliseu00A0was wonderful. So kind and listened to all my questions. I talked about referring my husband.

  • From the start to finish, everything went well. I felt very welcomed and was heard the provider was very knowledgeable about the subject matters. I'm so glad that I've joined with the bariatric team.

  • Elise is professional, thorough, listens, is generally engaged in my particular situation and provides suggestions based on my needs and success.

  • I enjoy my visits with Elise she's very helpful and informative

  • Elise is fantastic

  • Listens well don't rush you

  • I think the front desk people could be a bit friendlier It's not like they are rude but smile a little and put some effort into welcoming you

  • Elise was kind, considerate and so nice! A+ care provider!

  • Elise is a consummate professional. She Clearly described the treatment plan and had empathy for my challenges.

  • Appreciated timely appointment. Felt like an answering machine no personal eye contact, provider on computer and glad I have support of social worker and nutritionist.

  • Makes us feel comfortable and understands young adults she is great

  • Knowledgeable. Friendly environment. Very little waiting time. Listen.

  • She always listens to what I have to say and then comes up with a plan of either medication changes or life changes & challenges I might be experiencing. She has also referred me to a dietitian closer to my home that I can see in between visits with her so I can improve my meal and exercising planning. It has been a very enlightening and informative journey so far with trying to get to my goal weight.

  • Elise Arsenalt has such a positive attitude and always makes me feel like she really cares about my health. I have lost 54lbs under her guidance and care. I'm not sure i could have done it without her. Everyone in bariatrics and the weight loss clinic have helped me achieve my transformation. I look forward to my visits there. Thank you

  • My Dr Elise Arsenault is amazingly helpful and extremely knowledgeable and informative with empathy and never sacrificing the importance of help and safety in understanding my condition.This is by far the best care in New England for weight loss and management.Thank you for providing a safe and effective place of care[Name] [Name]

  • I love all my doctors and staff they are all so wonderful and awsome they help me all the time i. Am so great ful to have them they help me and listen to me and they work with me thank u all so very much may god bless u all

  • Dr. Arsenault was very professional during my visit with her,Thank you.

  • So far everyone in the office have been friendly and professional .

  • Elise has an awesome heart! Thanks for the support guys!

  • I am always impressed with Elise.She always is very pleasant Always is well informed about the program I am engaged in.She is up to date with my progress and other members of the teamShe listens to all I say which's very important to me.I wish more of my providers were as pleasnt and knowledgeable and compassionate as she isLosing weight is a major undertaking for the patient and I feel she in interested in me as an individual Please thank her for me

  • She was fantastic

  • So happy! Love it here!!

  • So kind, never rushes. So friendly and kind.

  • Make me feel like I'm not alone on my journey

  • OMG I can't say enough about you practice. I absolutely love going there. I get treated so well. Everyone is always so nice. Always on time never have to wait. Keep up the great work everyone I am so impressed with your practice. Just so you know I am new to the area only been here on the Cape for going on 4 years and I have to say people can say what they want but you guys are the BEST. I would have to say there is nothing you could change.

  • Elise has been amazing at helping me reach my goals when I feel stuck.

  • Everyone very friendly and helpful

  • Elise was fantastic, she really cares and it shows. Even though you have construction on the floor there was a greeter directing people for sign in and sign out, it was seamless. I've had a very good experience with South Coast.

  • Everyone very pleasant. Needs no improvement.

  • This was my first appointment with this specific provider, Elise. She was very kind and easy to speak with.

  • Elise is highly knowledgeable and professional. She is personable and easy to work with and definitely caring about ensuring your good health. She has been instrumental in helping me to successfully change my lifestyle is a positive way.

  • My nurse practioner is the very best anyone could have. She is interested, supportive, listens, so knowledgeable and accommodating to all my needs. I am so lucky to have Elise.

  • NP Arsenault was excellent very informative and very friendly. I will see her every time. She was amazing. A definite 10.

  • No improvement needed. Everyone is extremely friendly. Elise Arsenault is absolutely wonderful. She listens and never makes me feel rushed.

  • Elise is excellent, she is profusely, knowledgeable and always listens

  • I was only there for a few minutes in the waiting area when they called me back and before the technician could finish taking my vitals the Dr. knocked on the door my visit went so easy and the Dr. was so friendly and explained everything to me in detail would recommend this office to anyone who is looking for weight loss

  • This was my first visit with Elise. She was very attentive and listened to my questions and concerns. All of my issues were addressed at my appointment in a professional and friendly manner. I would like to continue care with Elise since my usual provider, [Name] whom I have seen for several years will be retiring. As a medical provider myself, I thank you for making my first visit with you welcoming and comfortable.

  • I was very happy with my experience today and I the past. Everyone is pleasant and I have not had to wait more than10 minutes to be seen.

  • Everyone was friendly, knowledgeable, and informative. I was treated with respect and felt this provider was on my health journey with me.

  • Every single thing was awesome

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.