Locations
Practicing at the following locations:
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Weight Management
300 Hanover Street Suite 1F
Fall River, MA 02720P: 508-973-1850
Get Directions -
Weight Management
100 Independence Drive Suite 6
Hyannis, MA 02601P: 508-973-1850
Get Directions
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (32)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Crystal was knowledgeable and personable.
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She was very informative about information I need and can use. Very nice women. I didn't feel rushed like I normally do when I have appointments with other specialists.
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It's a pleasure to be seen by this wonderful team of kind and knowledgeable providers and staff. Fabulous experience!
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Crystal was to the point, very knowledgeable and empathetic to my situation. I really enjoyed the appointment.
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Explain more about everything about her way she treats any one in the program
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It was my first time with Crystalu00A0she is so smart doctors could not figure out what was wrong with me Crystalu00A0figured it out and saved my life Thank you so much
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Very courteous and knowledgeable. Called ahead to prescreen for doctor I would recommend 100%
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Always pleasant and willing to help
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Crystal was great!
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Sent the link to the "phone visit" in a timely fashion. No other issues or concerns.
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The staff was very professional and attentive to my needs and informed on their job description.
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Crystal was very easy to talk to and discuss my plan
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South Coast has been an essential piece in my health journey. The care I receive is always out of this world, every provider I've seen has been helpful and never fails to make me feel comfortable. Weight loss is a difficult process in general but the providers at South Coast make it just a tad bit easier.
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Crystal and the support staff were very, very, very compassionate and knowledgeable and I enjoyed my visit and look forward to seeing them again. Thank you. Have a great day.
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Ms. O'Connell was very good. She was on time and she was thorough. She explained to me that we would need a visit before Sept 5th bc a prior auth has to be done. She could not fit me in her schedule. She made an appointment but she sent a note to see if I can see another provider. I Hope something can be figured out. It is hard for me to do a visit w very little notice.
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Crystal was great, it was my first visit with her, I felt very comfortable talking with her and was very informative
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Everyone was amazing
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She was very knowledgeable and professional.
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Great knowledge about specific questions, more support was offered and felt very validated, encouraged and was told how I can get ahold of my provider if I have questions. Gave me hope !
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From receptionist, assistant nurse to PA Crystal, the kindness and knowledge of my personal case is what i received during this positive office visit. PA Crystal pleasantly surprise me with some of questions she asked me. She definitely was prepared for my visit. She also gave me very good advise that I can use to better my progress in my weight loss journey.
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Honestly, Crystal put my mind at ease. Going into I wasn't sure if I was going to sustain this program. Crystal was the one who talked me through this gave me plenty of options, eat this not that, gave me positive feedback and assured me that "You got this" attitude which I needed.
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Very informative and encouraging on weight loss.
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Love the ease of telehealth and the prompt responses when I message on MyChart
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The best and most enthusiastic and motivated provider I've had at SouthCoast
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Crystal was outstanding, she explained everything well, she just put in applications for everything, she's very professional, also very nice, and I can't thank you enough for the availability of tele medicine. I think, you know, having some appointments in person is good, but with everybody's busy schedules, tele medicine really makes it possible for you to continually make your appointment and you know, stay engaged with your health provider. So I thank you for having them available. It really made all the difference for me and again, Crystal was wonderful, and thank you so much.
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Hear us out when we are genuinely crying.
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She was great
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This NP Crystal is the best provider I've been to in a long time. She listens, she was "real", and I felt great after my appt.
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I got a telehealth appointment on the same day.
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Crystal was very personable, knowledgeable and educated me on my medications, etc.
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Crystal was encouraging and extremely knowledgeable. We had a great conversation about my goals and how she could help me. I haven't felt this hopeful in a long time!!
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This was my first time meeting with Crystal and I was very happy to meet her. I felt she really listened to my concerns and took the time to come up with a plan suitable for my health needs. She also explained things in a way that made sense to me.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.