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Urgent Care


Caisie practices at the following locations:

Southcoast Physicians Group Ears, Nose & Throat (ENT)

299 Faunce Corner Rd
North Dartmouth, MA 02747

P: 508-995-0700

Get Directions 41.6600388 -70.98966899999999

Southcoast Physicians Group Ears, Nose & Throat (ENT)

191 Bedford St
Fall River, MA 02720

P: 508-995-0700

Get Directions 41.7010292 -71.15195069999999

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (40)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The office waiting room was not crowded and I saw the doctor at my appointed time.I felt very safe.

  • Caisie is such a sensational provider. Her entire team is welcoming and knowledgeable

  • Professional, clean, gentle with testing and walked me through it with words

  • It was an excellent patient experience.

  • Very good people, good hospitality, short time waiting which is good thing, everything still good. Thank you so much.

  • good job

  • everything was fine

  • All who greated me were so nice!The doctor kept explaning everything she was about to do.

  • Everyone is just awesome!! Very respectful, treated well

  • I was very satisfied with the care provided by ENT. I had to switch meds due to a problem I had with the original med and NP Cadorette explained that the new med was in a different category of med and the advantages of the new med. I learned some things in the appointment that will help me to manage my condition. She listened to my concerns and explained things again when I asked her to clarify what she had said, I wanted to make sure I heard her correctly. Excellent provider. The support staff was also courteous.

  • Hi. Yes, Caisie's my provider. She's excellent. She listens, she gives you all the information that you need and assures you at your appointment that, what the results are so it's very clear to you. She definitely made me feel better. What I came to her, I was very nervous about what was going on and she explained everything so wonderfully. I couldn't have asked for a better doctor.

  • No complaints on my end.

  • Attention to my needs & knowledge of practitioner was excellent!!

  • Very disappointed on scheduling issue: I had an appointment scheduled for nearly a month on July 14, 2021 at 7 am. This appointment was changed without notice to me to a different time and date. I drove round trip 24 miles to go that appointment and was told it had been rescheduled-no email no call no text.

  • Everyone is kind and empathetic. The PA was knowledgeable and transparent. No complaints at all.

  • NP was exceptional, caring as well as highly effective.

  • My visit went very well, the doctor & staff were the best, 100%

  • I needed an appointment in February, the earliest I could be seen was June. Very friendly knowledgeable staff, reception is under staffed, you need more than one person working the desk. It's too much for one person to check patients in, check them out, take care of the phone calls. It can take 10+ minutes just to check in if the receptionist is helping someone else, which is their job, you should have more than one.

  • Very concerned about my health and how to treat my condition.

  • I waited 1/2 hr in the room for the provider. She did apologize.

  • All was done well. I have no complaints.

  • All went well and to my expectation

  • I absolutely love the staff and my provider at this location. My only issue is sometimes it's not easy to get in if you have an emergency. I would still keep coming to them but it is a problem sometimes.

  • provider and staff were professional, courteous and extremely helpful.

  • The staff was BEYOND pleasant from the time of check in to check out. In this time we are in, it's common to see some care teams not truly listen and I felt like this was COMPLETELY DIFFERENT and I can't say how much I appreciate this

  • Great experience

  • Answering my questions

  • The waiting room had too many people in it and we're 6 people in there and also they decided to have a meeting while I had been in the chair waiting for somebody to do a scope. I had already had something put in my nose before the scope and I waited probably 18 to 20 minutes before somebody came in and they told me they had a meeting which I think is totally unacceptable.

  • Answer everything that I asked for and which it help me a lot

  • It was my first visit. I did have to wait a while for an appointment but I'm glad they didn't disappoint. Everyone was very helpful and friendly, starting at the front desk. I'm very pleased with my first visit.

  • I wished I could've gotten in sooner but I understand the delay for a new patient. The initial problem passed by the time I got an appointment. The staff were very friendly and helpful.

  • Polite people very helpful

  • She seemed to care and listened to what i had to say.

  • waited3 months for an appointment that was to long

  • I was very impressed with Caisie, the PA. Seemed very genuine, as are they all at ENT Southcoast

  • Friendly, very competent staff, excellent service, short or no wait at every appnt.Cannot think of any deficits in any areas. Excellent ENT practice.

  • Great providers! And staff

  • Very efficient. Wait time was short.

  • needed help. was able to get an appointment right away.

  • Overall good. No recommendations at this time.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.