Southcoast

Resources Search
Close Search
Urgent Care

Locations

Practicing at the following locations:

Southcoast Physicians Group Ears, Nose & Throat (ENT)

299 Faunce Corner Rd
North Dartmouth, MA 02747

P: 508-995-0700

Get Directions 41.6600388 -70.98966899999999

Southcoast Physicians Group Ears, Nose & Throat (ENT)

191 Bedford St
Fall River, MA 02720

P: 508-995-0700

Get Directions 41.7010292 -71.15195069999999

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.8
5

Patient Comments (42)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • From checking in to checking out. Everyone was extremely helpful and so nice. They all made me feel very comfortable. Everything moved fast and efficiently. Any steps or concerns were explained to me throughout the visit. It was an overall wonderful experience and I really liked the doctor. She was wonderful!

  • Quality of service was excellent

  • What was very good about this appointment was that I finally got a diagnosis, and an answer to what was wrong, and not only that, but a remedy that was doable for me, and something that was not necessary terribly long term, but something that I knew I could do, and I appreciated that.

  • Staff with whom I had contact were kind, polite and knowledgeable. [Name] was very patient and made my visit very comfortable. -PM

  • Everyone was excellent.

  • Very good provider. Thank you.

  • I pressed the wrong button. I was seein in a timely manner, Caisie Cadorette an amazing provider. I would recommend her to anyone. I would see her anytime. She's just very good at explaining things and very proud.

  • Friendly staff great job overall.

  • The experience was as expected & professionally done

  • It was perfect

  • Front desk people and check out person were WONDERFUL!! Caisie my Healthcare provider is very gentle and caring I would recommend her without hesitation :0)

  • The provider and staff were very accommodating but the procedure was very uncomfortable already having anxiety about my follow up visit in 4 weeks

  • Very explained visit very professional. I have no complaints. Thankyou very much. [Name]. [Name]

  • Caisie, PA was fantastic. Kind and warm. Smart and caring. She was wonderful. I will see her again and recommend her. Thank you.

  • Always happy to go there. Everyone is very professional.

  • Cassie is wonderful.

  • Very professional & caring staff. I was seen on time for my appointment. The PA Cassie provided excellent care, extremely efficiently.

  • Totally prepared with knowledge of my medical record. She did the procedure perfectly I'm totally satisfied with the care

  • You always take time to listen to me.

  • Everyone was a pleasure to talk to it was very professional

  • Omg Caisie was amazing. She took a frightened situation (to me) and made me feel very relaxed. She was extremely gentle and very considerate. She explained what she was going to do before she did it. There were no surprises. She was totally awesome and glad I was referred to her through my PC's office.

  • Yes, I just wanted to advise that Caisie is always wonderful. Every time I've seen her she's very friendly. She's knowledgeable, She listens to my concerns explains things very carefully, and goes above and beyond in my eyes. So definitely, definitely would recommend. Thank you.

  • I was seen in the office very quickly. The health assistant was friendly and helpful while taking the intake information. Casie Cadorette was pleasant, very thorough, and answered all my questions while doing the examination. I was very pleased with my entire visit at Southcoast ENT!

  • I called for appt in October. The first appt I could get was 2/9 with the PA but it worked out ok. I got the condition under control on my own. I know it's just the way it is nowadays

  • Was able to see specialist without waiting 3 months like everywhere else.

  • Needs no changes

  • The provider was very thrilled extremely caring and explained everything in the comprehensive matter thank you.

  • Caisie and the staff are very friendly

  • Very nice people work there and I will be back for my next appointmentu00A0

  • We are always treated with kindness and compassion when my Granddaughter is seen by the nurse practitioner

  • I was seen in a timely fashion. A slight scheduling issue was resolved quickly. Time was taken to answer all my questions and thought put into the answers.

  • This clinician was absolutely gentle andexpalined all being done and typed specifically all the meds , how to use the, how often, etc. She was the best!

  • Fromt desk staff to be just a bit more welcoming and friendly.

  • My experience was very well. The only problem I found was it took me 6 weeks to get an appointment. That's the only issue I had.

  • My experience with this new provider was great. Very professional and super nice.

  • She took her time to listen to me and she was in no rush. She is very professional.

  • They took me right away and provided what I needed and had questions about. Another future appointment was booked for another problem immediately.

  • I was not able to have my hearing tested due to the fact that my appointment was scheduled exactly one year to the day and Medicare won't pay unless it's more than a year between appointments

  • I always have a great experience at South Coast Ears, Nose and Throat. Caisie, as always, is a very knowledgeable caring provider. One of my favorite in South Coast period

  • Excellent staff at all levels at the Cancer Center, including the infusion Unit.

  • In my opinion, I think they did everything well as required of a healthcare professional.

  • The office waiting room was not crowded and I saw the doctor at my appointed time.I felt very safe.

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.