Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Ears, Nose & Throat (ENT)

    299 Faunce Corner Road 2nd Floor
    North Dartmouth, MA 02747

    P: 508-995-0700

    Get Directions 41.6600388 -70.98966899999999
  2. Southcoast Physicians Group Ears, Nose & Throat (ENT)

    191 Bedford Street 2nd Floor
    Fall River, MA 02720

    P: 508-995-0700

    Get Directions 41.7010292 -71.15195069999999

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.7
4.8
5

Patient Comments (28)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • She is very kind and informative. I was very impressed.

  • Keep up the good work at Southcoast!

  • reception people are rude

  • Very Timely - did not need to wait.

  • I would like a television in the waiting room, it's very boring in there, thank you, have a nice day.

  • The PA I saw and staff were so wonderful. They listened to my concerns answered all my questions and made me feel good about it all. I trust her opinion and advice each time ive seen her. She is very caring and understood where I was comimg from. Thank you!

  • Service was excellent

  • All went very well, no complaints

  • Love how they run this office! Everyone is kind and courteous.

  • The provider came off as very serious...no light conversation or smiles to make the patient/doctor interaction more friendly, but she seems very competent.

  • Very competent provider

  • The office was extremely nice I waited three monthes for an appt only to find out that they do not do cochlear implants which was why I was there. I blame this on the neurologist who referred me not them.

  • check up for vertigo

  • I've been here before with this PA. I like the continuity and experienced PA

  • Everything was done in a timely and orderly manner

  • Everyone was very professional and also friendly!

  • The provider is very informed and is update on my long history of ear problems. They are able to provide the best care for me locally

  • The nursing staff was incredibly kind and patient. They were friendly and welcoming.

  • Caisie was very attentive and informed of my care with this office. She was friendly and knowledgeable.

  • I was very happy with my experience today with this provider. She was thoughtful, kind, listened intently to my concerns, and explained the procedure I had done very well. also, she offered dietary adjustments to support my healing

  • Did not wait long is great. All 3 appointments were one right after the other which is great.

  • Professional and informative provider of ENT services.

  • Efficient, professional and knowledgeable plus personable! A great combination!

  • The woman who checked me out and scheduled my next appointment was amazing. I usually ask name but I forgot to. She was wonderful and I'd love to give her a round of applause.

  • I was Seen promptly, listened to, and given a plan to help my problem. All very good for a first visit!

  • Was seen at my scheduled appointment time. Staff was very friendly and responded to concerns. A very pleasant experience all around.

  • Service was timely and ontarget. I was I and out with all information covered.

  • the best there is.

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.