Locations
Practicing at the following locations:
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Southcoast Cardiac Arrhythmia Services
363 Highland Avenue Moran 2
Fall River, MA 02720P: 508-973-7328
Get Directions 41.70928 -71.14519100000001
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (40)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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This was the first time I have had Brianne Santos and she was wonderful. All around great with me today. The girl that originally brought me in was wonderful also. Both were very personable.
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Bri and [Name] were both attentive, Compassionate and Caring. The cardiac monitor tech was careful and informative about the technology. I felt supported and well cared for by this team.
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As always they made me feel very comfortable despite my nervousness :)
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Everything thing was superb
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Everything went smoothly with complete patient respect
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Faster preopp testing.3 hrs.to long with increase problem of covid.
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No complaints, all went well with the visit, thank you
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CaringListenedProfessional
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Brianne was great. So was the nurse who did the EKG.
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I always appreciate it if the person who greets me in the waiting room introduces themselves by name and job description. That didn't happen.
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On timePleasant staffKnowledge of my condition Answered questionsCaring
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excellent in all respects
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The staff was amazing as always
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Ms Santos took the time to explain test results clearly.
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It was great. Thank you
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Brianne Santos is terrific.
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Brianneu00A0was very clear and helpful.
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I enjoyed how she listened to me about my problems that I have with my heart and how I should think about surgery know the history of my family
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I felt a lot better when I left the office. Got a lot of good advise.
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Ms. Santos listened to my concerns and questions. She ordered tests for my issue and called me with the results before she left work. She also set up an appt for me for further testing.
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When I get to[Name] office. They took me right away. The girl was a nurse practitioner. She was excellent. Provided good information and went over my record so early. So I was very pleased. Thank you.
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By explaining to me what my next options would be, and I could talk about on my next visit. Also, explaining and making it so I could understand what they were talking about.
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The physician's assistant that I was seen by, gave me plenty of time to talk about my condition and was very receptive, and knowledgeable, and patient and kind.
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very friendly and knowledgeable. It was a pleasure meeting Ms Santos.
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Brie was excellent could nothave had anyone better
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No room for improvement, the visit was everything I expected with no surprises.
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Everyone on staff was awesome. Feeling comfortable is a big asset to me. They made me feel important.
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Brianne was professional and answered all of my questions ! Her staff was exceptional as well !!
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I am always pleased when I leave since all aspects of my healthcare are discussed and questions answered. I also have a plan to keep me healthy until the next visit. Today I met with Brianneu00A0who did a great job and was very well aware of my history.
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Always profesional and very kind also very caring.
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Very nice and explained everything so I could understand her. And if I ask a question it was answered very well
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Engaging . Answered my wiestions
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Brianneu00A0Santos NP was great. She explained all about the ablation surgery and also answered my questions!!!!Thank you
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Bri was so helpful and very thorough in her explanation of my situation
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Dr Brie was excellent
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Keep doing what you are doing!
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Everything went well and everyone was great!
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Everything in my care from this team is nothing but professional and still at the same time makes you feel comfortable
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Bri is extremely empathetic and open with her patients. You always feel that she cares and will do her utmost to give you excellent care
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Brie was up to date on my medical history and made some useful prescription changes based on my problem feedbacks, for which I was grateful. She seemed to be quite knowledgeable in the area of EP and paid close attention to my feedback and needs..
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.