Locations
Practicing at the following locations:
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Southcoast Cardiac Arrhythmia Services
363 Highland Avenue Moran 2
Fall River, MA 02720P: 508-973-7328
Get Directions 41.70928 -71.14519100000001
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (35)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Brianne is always professional and knowledgeable !
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Everything was as expected.
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Bri was very nice and explained everything to me in a manner that I understood what she was telling me about my upcoming surgery.
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Briana is perfect for me. She is thorough, competent and friendly. I am so glad she is the one I am seeing.
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Everyone treated me well! Very pleasant atmosphere!
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Brianneu00A0is very professional, and pleasure to talk with.
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Brianne was informative and made me feel at ease. She has a wonderful disposition and very knowledgeable
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everything was execelent
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Outstanding care is provided
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Very friendly and comfortable experience. Staff is awesome and helpful.
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Provider was very helpful and explained everything about my situation and even explained to me things I wasn't aware of pertaining to my condition
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listened well clarified all inquires
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Brianneu00A0Santos was exceptional. Just the epitome of a professional. She answered all my questions. She gave me confidence. She covered all the bases and I couldn't be more satisfied. I really wish more providers were like her. She is a star, I would say. A rock star. Thanks.
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Brianne was wonderful. She was thoroughly professional and generous to a fault. She is a cred to your institution.
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Care was exceptional.
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Everyone in this practice are respectful and professional
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friendly and professional
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Listening, Empathy, not rushed and smiles. I felt very comfortable and at ease with Brianna. She put me at ease as I had a very difficult time for a bit there.
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Mixed message from provider regarding possible afib following battery replacement. Collegeu00A0came in and said all is well. Concerning.
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Secretary needs to smile once in a while.
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Everything was done for me they even added extra help on my medication
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I was able to discuss my concerns with my provider and have them resolved. I have always had great care at Charlton.
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Except for updating information my experience was handled very well, and I was informed of upcoming procedures
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Level of competence, knowledge and ability is great.
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Everyone was courteous, and very knowledgable. I was treat well and on time. great experience.
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Brianne Santos was friendly, helpful, caring yet professional during my appointment with her.She listened to me or my husband if we had questions or concerns.
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They always take the time to listen and make sure everything is okay with me and my Pacemaker.
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Brianne Santos couldn't have been more friendly and informative, and through. A delightful person
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I'm a frequent patient, they know me and I know them. And I wouldn't change anything. They are all great!
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Imaging took the time to compare new CT scan with one taken 5 years ago. NP was empathetic and very knowledgeable. She added labs on to my lipid panel. I thought that was most helpful. Everyone has been most professional.
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Takes time to explain and answer questions and very polite and respectful. A very good experience.
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Wouldn't change the thing
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Brianne Santos just did a wonderful job. Very pleased with her. And always pleased with [Name] [Name] All right. Bye-bye.
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Kind courteous and explained everything before doing the testing.
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I really appreciate when people are straight up forward with me
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.