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Commonwealth Care Renewal

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Don't lose your health insurance.

If you signed up for the state's new health insurance program, Commonwealth Care, it may be time to renew your benefits. And we can help.

Why do I need to renew?

Many people don't realize that renewal of their health insurance is not automatic. It needs to be done each year. If you signed up for a Commonwealth Care program during 2007, you may have recently received a letter and a renewal form from the Massachusetts Executive Office of Health and Human Services Division of Medical Assistance. This needs to be filled out and filed with the state.

Why is this important?

If you do not fill out this renewal form, your insurance will be cancelled and you will have to reapply. This can take time and result in a lapse in benefits for you or your family.

What can Southcoast do?

Our Patient Financial Services counselors can help you fill-out and file the form. They are available Monday through Friday at Charlton, St. Luke's and Tobey Hospitals. Just call our toll-free number 1-800-474-1533 to make an appointment. Call us immediately! The sooner you do this the better, since there is only a short window of time from when you get your renewal letter until when you have to file the form.

What if I lost the letter and renewal application?

Don't worry! We have extra copies in our offices and we can get you a new one. The important thing to remember is to call soon and get all of your paperwork completed and filed.

The most important thing to remember is that you need to renew your Commonwealth Care Health Insurance. It is not automatic. And we can help you do that.

Call 1-800-474-1533.

Help Finding Insurance

If you or your family are uninsured or partially insured, Southcoast's Patient Financial Services department is here to review your eligibility for any possible insurance program.

A Southcoast outreach worker is available to meet with you to help you determine which health insurance may be best for your family.

We can even help pull together all of the paperwork you need, fill out applications and help you file them with the state or other appropriate agency.

And we will provide follow-up assistance to make sure that the health insurance you qualify for is approved.


    MassHealth | Managed by the Massachusetts Division of Medical Assistance, MassHealth pays for health care for eligible low- and medium-income people living in Massachusetts who are under age 65 and who are living in nursing homes or other long-term-care facilities.

    Commonwealth Connector | The Commonwealth Health Insurance Connector Authority is an independent authority designed to increase access to health care in Massachusetts.

    BMC HealthNet | BMC HealthNet Plan is a managed care organization providing coverage for MassHealth (Medicaid) members and Commonwealth Care members.

    Neighborhood Health Plan | Neighborhood Health Plan is a managed care organization providing coverage for MassHealth (Medicaid) members and Commonwealth Care members. badge

Toll free:


Charlton Memorial Hospital, Fall River
Monday through Friday, 8 a.m. - 4 p.m.

St. Luke's Hospital, New Bedford
Monday through Friday, 8 a.m. - 4 p.m.

Tobey Hospital, Wareham
Monday through Friday, 8 a.m. - 4 p.m.

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