Southcoast

Resources Search
Close Search
Urgent Care

Locations

Sarah practices at the following locations:

Southcoast Physicians Group Neurology

480 Hawthorn Street
Dartmouth, MA 02747

P: 508-973-9180

Get Directions 41.625282 -70.9559079

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
4.7

Patient Comments (30)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • My Southcoast health doctor are great including my neurologist always there for me to help me and figure out the best way to help me

  • All the staff was more than able to help me. They made me feel comfortable, and well taken care of and I would prefer, recommend and go there again. Thank you very much and Merry Christmas.

  • Experience was great. Provider was very attentive and caring about my health and focused on a plan to help me with my issue.

  • They r thoughtful , understanding .

  • The check in process was smooth. The appointment itself was as thorough and detailed as always. Kudos to adapting so well!

  • My appointment was create. The NP was nice, informed on my history and our goals aligned in a way that made me leave feeling positive

  • She was very patient, caring, knowledgeable and worked with me to get the best result for the care she can give me. I felt like we were a team.

  • Sarah Souza, N.P. was extremely attentive, listened, explained and followed through.

  • The provider is excellent! Amazing, very educated, and caring. Pesonable, knowledgeable and knows what to do, unlike other providers. South coast heath organization however, is not a great company and I would not refer any one I know or especially care about to them. The system is a mess, the providers seem unable to be able to communicate with each other, and my chart is often full of incorrect information. Getting appointments is often difficult. There are some wonderful doctors in the company that would be able to provide better services if they were not part of South Coast Heath. It is my hope the owners look at their standards and policies and consider a better way to practice. Allowing Doctors and patients better heath care.

  • Very kind and considerate and concerned.

  • I felt heard and understood I left knowing what was going on with my diagnosis and confident on going back. The provider is amazing

  • Sarah does good job always patient and kind to us.

  • Everything was well. Very good. Thanks.

  • Both Sarah and doctor [Name] are wonderful very caring and explain everything also they listen to the patient berry happy with them

  • Caring for me and my well being on a consistent basis. Nothing more a person could ask for

  • Dr. Souza, or Mrs. Souza, I should say, was just terribly ... very, very professional. Very helpful, very reassuring, and we ... it was a telephone conversation in which we had her on speaker phone, and my wife was able to participate, too. So we we got a double whammy, and it was all good, and we really appreciated it. Thank you.

  • I wish Sarah Souza, NP could be my PCP

  • Made me feel very comfortable in discussing my treatment. I felt I wasn’t being rushed but not wasting time either.

  • Stay well

  • Sarah Souza is so nice and always helpful. She always listens to my concerns and is available when I need her. I never have to wait for a refill, she is awesome!!

  • Sarah Souza takes as much time as needed for each visit. I never feel rushed and she makes me feel I am the only thing on her mind. She always has the most pleasant comforting smile. She always read through my notes before entering and therefore nothing needs to be repeated I’ve and over. She is the all time best PA I have ever met.

  • First time I met Sarah. I thought she was thorough with the understanding of my treatment. She was very pleasant and certainly put me at ease. She also informed of new procedures that are coming that may assist me in the future with my current diagnosis.

  • Sara was thoughtful and thorough during her time with me. I really appreciate that she took the time to answer my questions and explain things, while also offering me options for followup resolutions/referrals for some ongoing issues. She is a wonderful and competent provider, who made sure my questions were answered, and I would highly recommend her to anyone.

  • Sarah is great, she is friendly, kind, courteous, and is very knowledgeable, professional in what she does, Thank You Sarah and Southcoast for caring about your patients

  • My appointment was over the phone and the NP was 15 mins late on calling me and only talked for 10 mins when appointment time was 30 mins. I didn't have anything else to say but still its the principal of the matter.

  • you guys do a very good job

  • Sarah FaceTimed rather than just phone call! She is always pleasant and informative! Would highly recommend her !

  • Sarah is absolutely wonderful. For the first time, I feel like she truly listens to my concerns and does not dismiss them.

  • In this unprecedented time Tele health medicine is the office visit! Sarah Souza, NP at Neurology in Dartmouth has provided professional, knowledgeable, and supportive patient care. Ms.Souza NP is caring and kind. After a traumatic incident in 2018 whereby I was rendered unconscious after being hit by a motor vehicle (in the crosswalk at my workplace),Ms.Souza has been exceptional in her knowledge of head injury, post concussion syndrome, and referrals to required therapies which allowed me to return to work! Tele health should never replace office visit going forward with the exception of a Pandemic. Seeing Ms.Souza face to face via Tele health was reassuring. Front office person was kind and accommodating for future appointment. Billing office handled inquiries and requests in a friendly and courteous manner.

  • I did not have an office visit,but my phone call was very helpful.

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.