Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Cardiovascular Care Center

    363 Highland Avenue
    Fall River, MA 02720

    P: 508-973-7109

    Get Directions 41.70928 -71.14519100000001

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (27)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Always kind and professional! Great team who always make the patient feel Respected.Thank you

  • got me in did what you needed to do and got me out perfect

  • My questions were answer throughly. Directions were clear and thorough.

  • Everyone was very nice and helpful. I had to have X-rays, bloodwork and a urine test. It was very confusing going from one place to another. Everyone was very helpful getting me to these offices.

  • Everything was awesome

  • Been a patient for over 2 years. Everyone is tops.. everyone gets a 10 on my scale. I wouldn't say that if I didn't mean it.

  • great

  • No matter who I go to in the SouthCoast system I am treated respectfully. If is very obvious that they are listening and caring. The technicians who perform tests are very informative about what is happening and what to expect. Today I saw the NP as party of a pre/op visit. Very pleasant demeanor. All the staff inspire confidence.

  • Everything was great!

  • I had two appointments scheduled one hour apart and the timing could not have worked out better

  • Rose was fantastic when we met with her. She was very knowledgable and able to answer all of the questions that we had. She would do anything for any of her patients![Name] was wonderful as well, she made the appointment more comfortable and relaxed. She just had a way about her that was soothing and welcoming into the area.Betsie was SUPER helpful with my follow up appointments and figuring everything out between different schedules. She was very kind and patient with the scheduling process. Everyone in this office was fantastic to work with!

  • Everyone acts professionally and leaves me with a great deal of confidence that my best interests are at the forefront

  • Everyone was great from start to finish

  • Completely accommodating, respectful, knowledgeable, and professional! Thank you!!

  • I'm a frequent patient. They know all about me. Their ALL great!

  • I am overall satisfied with my health care at Charlton and also the health care provider, but especially the nursing staff who are always looking out for me and my health. I am impressed with the nursing staff at the Infusion center they have been GREAT.

  • my experience was excellent questionnaire is too long

  • Dod every thing well

  • The appointment was informative and respectful in all ways. Rose Larrivee was confident extremely knowledgeable and clear in her diagnosis and expectations.

  • Good service.

  • everything,charlton hospital is a five star hospital . I am looking foward to my cardiac procedure.

  • Love the staff at Charltonu00A0Memorial. I travel further to go to this clinic

  • I was made to feel comfortable with my upcoming procedure and all questions were answered.

  • Very satisfied with the services given to me

  • Paid attention to me when I talk and listen to me when I asked certain questions and always had the right answer

  • efficient effective visitpractitioner was spot on

  • Although I have not yet gone through the actual procedure, the staff at the Charlton Memorial Hospital so far has been very courteous and very knowledgeable.

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.