Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Cardiovascular Care Center

    363 Highland Avenue
    Fall River, MA 02720

    P: 508-973-7109

    Get Directions 41.70928 -71.14519100000001

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (27)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Rose was thorough, knowledgeable and professional. Friendly.

  • Very knowledgeable. Good attentive listener.

  • Each appointment was conducted on time with a helpful professional staff. All my questions and concerns were answered. Each interaction from the initial office visit, surgery and follow up visit confirmed I had found the right team to take care of my medical needs.

  • Everyone in the office explain things to me. So really and directed me or what I should do rose was particularly helpful and explaining the process and going through the my pre-op session. So hundred percent wonderful. Thank you.

  • Rose and her team reflect what we have seen consistently at Charleton. You have created a culture of personable, caring, competent and thorough health professionals. I LOVE the atmosphere at your hospital, which is an AMAZING thing to create, considering the fact that I'm visiting for serious health issues. Well done, everyone!!

  • More time not so rushed

  • Dr. Sood is a very smart doctor who made me feel very confident in his abilities. He is also very understanding and kind. I felt very secure in his hands.

  • First time at the hospital and was blown away by how nice the staff was. Great job fast efficient and with smiles.

  • Rose was great could not ask for anyone better

  • Everything was listen to and explained. It couldn't have been better.

  • Everyone was kind, professional, and knowledgeable.

  • Rose was knowledgeable and professional !

  • I've been seeing this group from Dr. [Name] team going on 4 years and they are ALL great!

  • Rose was very professional and very friendly! She answered all my questions easily and professionally. I would highly recommend this hospital to anyone.

  • I am very comfortable at this office. Rose is very kind and knowledgeable.

  • Professional, prompt and courteous

  • Was on time very nice, and concerned about my health, very good professional team

  • Everyone with whom I interacted was professional and showed interest in making sure that I was feeling well. She asked questions as well as answered questions that I asked her. She showed genuine interest in my well-being.

  • Rose was very helpful taking the time to explain the entire procedure to me and taking the time to show me what the defibrillator looks like and where it will be placed. She answered all my questions without hesitation.

  • She was awesome. Listened to my concerns and was very helpful.

  • E erything was fast professional and very well communicated.

  • Rose was very informative about my upcoming surgery. She explained every detail and made me feel comfortable in doing so. I feel that I left there with the understanding of what will take place and how to go about the healing process. Thank you Rose you get 5 stars.

  • I always enjoy Charlton Hospital. It seems a happy place.

  • Staff is always on time, informative and is a very efficient visit.

  • I appreciate the consideration given to me about my concerns with medications and the future medical care I need. I am very comfortable with the care I have received.

  • Very informative took time to explain treatment and options. I never felt rushed. Everyone very pleasant and helpful.

  • Rose was excellent

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.