Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Endocrinology

    235 Hanover Street Ground Floor
    Fall River, MA 02720

    P: 508-973-1750

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
5

Patient Comments (40)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Excellent courteous staff, on top of all things at all times, and makes a patient feel that they've been understood, and cared for I 'd rate 20 or 30, not a 10, excellent.

  • Very helpful and professional

  • Excellent communication and appointments happen in a very timely manner.

  • All well as is

  • Excellent care as always!

  • everything is great

  • The wait time was long

  • It's always a pleasure visiting this office.Office staff and Patricia Grindell are always courteous, patient, thorough and very professional.

  • She is wonderful

  • My doctor is always informative and very helpful.

  • Patricia was right on time! We make our appt as a couple so she sees both of us at the same time. She's very focused on the patient she's working with. She always speaks very positively and does not shame the patient when they don't meet a goal.

  • My whole experience from entering the office to my appointment was perfect.

  • Dr. Grindell is my best asset for my health . Over the past several years we have worked together to control my diabetes and over a year ago I stopped using insulin and am presently in better health than 10 years ago and at age 70

  • Always looking out for my best interests from changing dosages of medication to encouragement with medical regiments.

  • NP Grindell listens and explains things to me. Since I see two providers not in Southcoast Health, I update her on what else is going on, like being treated by my dermatologist. I'm grateful to have such a dedicated professional. I have suggested to my friends with diabetes, that they should ask to be referred to an endocrinologist. That specialty helps treat the disease much better than a GP.

  • She was very interested in what I told her and look over my meds to see how she could improve on what I take.

  • everything well

  • good doctors

  • Timely professional care.

  • You always answer whatever when I need to know information about me

  • Great staff!

  • Very good and reliable staff. Was seen in few minutes from when I sat down for waiting in the waiting room.

  • They are very good to me

  • I was given confidence that my diabetes was under good control.

  • I was very pleased with my experience.

  • I can always CALL OR GO THERE AND THEY TAKE CARE OF MY PROBLEM RIGHT AWAY

  • my exsperience with Patricia Grindell has always been the very best and her staff has always been top notch kind and friendly!

  • The doctor is patient and thorough.

  • They are on top of things. They are courteous and patient when you ask a question. I was satisfied with my visit.

  • Everyone in this office is friendly and helpful all the time

  • Always excellent service. I did wait 1/2 hour to be called in but this appointment was at a new location. Have never waited before. :)

  • Love not having to wait long to see the dr. Any questions I had were answered . .I have been going to Patricia for years and if i wasn't satisfied I would of left. Very satisfied.

  • Just being there when you need them and how they know who you are and what your needs are !!!

  • Pat Grindel is very informed and educated in all around care. She covers quite a bit in her appointments

  • The positive is the PA, Patricia Grendell is very pleasant,profess-ional, knowledgeable as well as the staff. I'm completely happy with the level of care that is extended to myself.I find nothing negative to comment on.

  • The front desk administrators are not very welcoming. It would be nice to stay greeted people nicely and it just was very stark and non-inviting.

  • When I came into the office, the office staff was right there to be able to tell me about my appointment. I sat down. I wasn't even there a couple minutes and they called me in. That girl took information from me, and before you know it, Dr. Grindell was there and she was very informative and goes through everything in my chart for my diabetes. So everything was great.

  • They were excellent as always Patricia Grindell is one of the best providers I have She is a credit to her profession She should be commended

  • Thanks for always listening

  • I have been to a few different doctors over the years for treatment of Diabetes. I am extremely happy with Patricia! She ( along with all of the support staff) are fantastic carring & very professional! :)

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.