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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Endocrinology

    235 Hanover Street Ground Floor
    Fall River, MA 02720

    P: 508-973-1750

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (36)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Hello, Patricia Grindell was extremely helpful. We were talking about a specific medication and she looked it up and she said it's not covered by your insurance, but I can prescribe something different. It is covered. And I thought that was extremely nice of her to take the time to do that for me because it makes a big difference. So she's excellent, very personable, and I like her a lot. I've been seeing her for several years. Thank you.

  • Patricia and her staff are very attentive even when I don't have an appointment and I reach out via MyChart and in this day and age it's very much appreciated and not usually the norm in every office but they are amazing and get back to you very quickly.

  • I just want to say that I have been at my endocrinologist's office for years and they have always been amazing. I know most people like to leave negative feedback so I just want to leave some positive and thank them for all that they do for me. Thank you.

  • Outstanding in every way extremely helpful detailed clear new treatment alternatives. So appreciative of time invested to help seriously high diabetes lab results.

  • Great health team

  • Pat grindell is the best.

  • Patricia always takes her time & listens to what we say. She thoughtfully responds with an answer right away or will call you back when she gets the answer.Her medical assistants are polite & respectful also. The office does the best they can to treat the patient with care.Wonder if the office needs to expand? Every time we make a follow-up appointment after our current appointment..Patricia says 4 months..she has nothing available..always pushed another month.

  • NP was interested and attentive.

  • I am fortunate having great care here and fine group of associates to help.

  • On top of everything

  • Comfortable atmosphere pleased with the care I receive when at this office

  • This office is exceptional across all areas of my care, well informed and concerned giving me clear direction on how I can improve my health situation. I think Patricia Grindell and her staff are top notch!

  • Very helpful in explaining what artificial sweeteners cause and that they don't turn to sugar which is what I had heard. They cause you to crave sweets and you have to be aware of that.

  • I love my NP, Patricia Grindell, wouldn't change my place for anything. I could definitely relate to her

  • Good just the way it is! Thanks

  • Just stay the way they are

  • Patricia Grindell always takes her time answering my questions thoroughly and completely. She is always on top of making sure I have enough medication.

  • I wouldn't change anything. I mean, the group is fantastic. She always knows what's happening with me and with new medications and you know, my diabetes, she keeps a good look at them. She ... it's just great and there's no other way of putting it. They're great. Thank you.

  • Check in person chewed gum the whole time. Very unprofessionalCheck out person great she even look up at me and smiled

  • Listen and explained everything that I asked, very well.

  • Patricia is great and always answers my questions clearly and is very thorough

  • Patricia seemed genuinely concerned about my health and well being.

  • Great office, all staff kind, caring, knowledgeable, take time with you and supportive.

  • Appt taken right on time.

  • Thank you so much for helping us take good care of ourselves.

  • You have chosen only the best health care providers for us and I'm so very happy for everything you have done for us

  • I've always had a good experience with my doctors and nurses at South Coast

  • It's always a pleasure visiting this office. Staff are friendly and professional.Dr. Grindell is the best. Thank you!!

  • The survey was fine, the nurse practitioner, Grindell, was wonderful. The receptionists were fabulous. The time frame was beautiful. However, these surveys that last 5 minutes are annoying, so if you shorten those, these wouldn't be that bad to do.

  • Check in and out staff were very friendly and helpful. The lady that brought me in the room and checked my BP and went over my meds. was very nice and friendly. I think her name was [Name]. As for Dr. Grindell, she is wonderful. She really cares and I have full trust in her as my Dr. Thank you ALL at South Coast for being a great team. I feel so lucky to have you all on my side.

  • Patricia is a amazing NP and always helps me out. I'm so happy I have Patricia.

  • Dr.Grindell is very knowledgeable, caring and helpful person. I am very pleased with her care for me and recommend her to any diabetics I know.

  • Patricia Grindell is probably the best provider I have and she is very thorough and caring on every appt I've been going to her for about 7 years and she's a delightful caring person who is a credit to her profession She should definitely be commended for the care she gives her patients because a couple of my friends who are her patients say the same thing

  • All of the staff at this office are excellent

  • I, professionally, was treated very well.No improvement was needed.

  • Prompt courteous and great attention to details

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.