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Locations

Practicing at the following locations:

Southcoast Physicians Group Endocrinology

235 Hanover Street Ground Floor
Fall River, MA 02720

P: 508-973-1750

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
5

Patient Comments (40)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Always looking out for my best interests from changing dosages of medication to encouragement with medical regiments.

  • NP Grindell listens and explains things to me. Since I see two providers not in Southcoast Health, I update her on what else is going on, like being treated by my dermatologist. I'm grateful to have such a dedicated professional. I have suggested to my friends with diabetes, that they should ask to be referred to an endocrinologist. That specialty helps treat the disease much better than a GP.

  • She was very interested in what I told her and look over my meds to see how she could improve on what I take.

  • everything well

  • good doctors

  • Timely professional care.

  • You always answer whatever when I need to know information about me

  • Great staff!

  • Very good and reliable staff. Was seen in few minutes from when I sat down for waiting in the waiting room.

  • They are very good to me

  • I was given confidence that my diabetes was under good control.

  • I was very pleased with my experience.

  • I can always CALL OR GO THERE AND THEY TAKE CARE OF MY PROBLEM RIGHT AWAY

  • my exsperience with Patricia Grindell has always been the very best and her staff has always been top notch kind and friendly!

  • The doctor is patient and thorough.

  • They are on top of things. They are courteous and patient when you ask a question. I was satisfied with my visit.

  • Everyone in this office is friendly and helpful all the time

  • Always excellent service. I did wait 1/2 hour to be called in but this appointment was at a new location. Have never waited before. :)

  • Love not having to wait long to see the dr. Any questions I had were answered . .I have been going to Patricia for years and if i wasn't satisfied I would of left. Very satisfied.

  • Just being there when you need them and how they know who you are and what your needs are !!!

  • Pat Grindel is very informed and educated in all around care. She covers quite a bit in her appointments

  • The positive is the PA, Patricia Grendell is very pleasant,profess-ional, knowledgeable as well as the staff. I'm completely happy with the level of care that is extended to myself.I find nothing negative to comment on.

  • The front desk administrators are not very welcoming. It would be nice to stay greeted people nicely and it just was very stark and non-inviting.

  • When I came into the office, the office staff was right there to be able to tell me about my appointment. I sat down. I wasn't even there a couple minutes and they called me in. That girl took information from me, and before you know it, Dr. Grindell was there and she was very informative and goes through everything in my chart for my diabetes. So everything was great.

  • They were excellent as always Patricia Grindell is one of the best providers I have She is a credit to her profession She should be commended

  • Thanks for always listening

  • I have been to a few different doctors over the years for treatment of Diabetes. I am extremely happy with Patricia! She ( along with all of the support staff) are fantastic carring & very professional! :)

  • Have actually no comment , all was ok .

  • I did everything.

  • Listen to my concerns.

  • Well I won't have to use my one touch meter much longer. Setting me up with the one you just scan instead of using my fingers to draw blood. That I like . She always looking to help me improve my A1C. She talks to me about everything I could do about improving my health. Love going there.

  • Timely appointments and appointment times.

  • The medical assistant did not get an accurate weight on me in office she went by the way I told her that I weighed myself at home at home on the day before.. I found that odd. Otherwise I really find Doctor grindell thurough and professional.

  • Patricia Grindell always seems to come right to the point, knows my history, goes through everything, and I leave feeling that I had a very satisfying visit.

  • Every thing was great very helpful

  • LP Grindell was very helpful and thorough it was great. I am happy to be dealing with her going forward.Thank you

  • Patricia Grindell has always, it is always a very professional thorough provider. She always answer all my questions and makes me feel very safe.

  • everthing

  • This provider was very knowledgeable and took the time to answer all my questions. I felt very comfortable and am looking forward to my next appointment. Thank you.

  • Wait time was over 1 hour which I feel is excessive.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.