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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Endocrinology

    235 Hanover Street Ground Floor
    Fall River, MA 02720

    P: 508-973-1750

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
5

Patient Comments (37)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I wouldn't change anything. I mean, the group is fantastic. She always knows what's happening with me and with new medications and you know, my diabetes, she keeps a good look at them. She ... it's just great and there's no other way of putting it. They're great. Thank you.

  • Check in person chewed gum the whole time. Very unprofessionalCheck out person great she even look up at me and smiled

  • Listen and explained everything that I asked, very well.

  • Patricia is great and always answers my questions clearly and is very thorough

  • Patricia seemed genuinely concerned about my health and well being.

  • Great office, all staff kind, caring, knowledgeable, take time with you and supportive.

  • Appt taken right on time.

  • Thank you so much for helping us take good care of ourselves.

  • You have chosen only the best health care providers for us and I'm so very happy for everything you have done for us

  • I've always had a good experience with my doctors and nurses at South Coast

  • It's always a pleasure visiting this office. Staff are friendly and professional.Dr. Grindell is the best. Thank you!!

  • The survey was fine, the nurse practitioner, Grindell, was wonderful. The receptionists were fabulous. The time frame was beautiful. However, these surveys that last 5 minutes are annoying, so if you shorten those, these wouldn't be that bad to do.

  • Check in and out staff were very friendly and helpful. The lady that brought me in the room and checked my BP and went over my meds. was very nice and friendly. I think her name was [Name]. As for Dr. Grindell, she is wonderful. She really cares and I have full trust in her as my Dr. Thank you ALL at South Coast for being a great team. I feel so lucky to have you all on my side.

  • Patricia is a amazing NP and always helps me out. I'm so happy I have Patricia.

  • Dr.Grindell is very knowledgeable, caring and helpful person. I am very pleased with her care for me and recommend her to any diabetics I know.

  • Patricia Grindell is probably the best provider I have and she is very thorough and caring on every appt I've been going to her for about 7 years and she's a delightful caring person who is a credit to her profession She should definitely be commended for the care she gives her patients because a couple of my friends who are her patients say the same thing

  • All of the staff at this office are excellent

  • I, professionally, was treated very well.No improvement was needed.

  • Prompt courteous and great attention to details

  • Patricia Grindell is an excellent endochronologist! Very knowledgeable. :)

  • Well Patricia always knows my history and is always willing to listen to any problems that I have. She is able to get me, the right kind of medicine that I need rather, than generic. She goes out of her way to fix that for me and help me with that. And I really appreciate being able to do a televisit, since I had just had some surgery and didn't really want to drive into Fall River as I live ways away. So they always go out of their way to help me and make my experience a positive one. And I appreciate that and I've been with them for a long time and Patricia stays up to date with everything that I need. And it's a great experience whenever I get a chance to talk to her and see her. Thank you very much for providing televisits.

  • Always made too feel like what I'm saying about how I have been feeling is important an we discuss it, make changes if need be and why she wants to make them.

  • Always prompt and professional

  • Patricia grindell she is a excellent nurse practitioner she listens closely that's the key and she makes you feel comfortable however I've been going there a long time and I only seen Dr aisles once I think I should see him sometime in the last 10 years other than that she's great

  • As always, Patricia took her time with me, listened to me and answered my questions and concerns fully.I was late due to construction detours and not knowing the area well and she still allowed me to keep my appointment even though I'm sure it made her off schedule with other patients and still took her time with me. #1 in my opinion

  • Very caring but all details of the over all health

  • Don't change a thing she is wonderful !!!

  • Acknowledge email and MyChart messaging.

  • Patricia is always patient, kind and really listens

  • Simply said, Patricia Grindell is a superb practitioner!

  • Patricia and her staff are top notch, caring and compassionate and helpful in all areas of contact.

  • Everything went very well. Patricia always takes the time to listen and has an excellent bedside manner. The only thing that could have been improved is that the Medical Assistant just asked me if my meds were all the same instead of asking about each medication.

  • Excellent experience from check-in to check-out!

  • Patricia is wonderful, I always recommend her to people looking for an endocrinologist. She makes caring for myself easier by listening and helping me find strategies that I can maintain.

  • Patricia. Grindell is an exceptional, medical provider nurse practitioner. She always takes the time I need to ask questions, she explains them explicitly. I never have any issues understanding her. Thank you.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.