Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Endocrinology

    235 Hanover Street Ground Floor
    Fall River, MA 02720

    P: 508-973-1750

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Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (33)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Perfect. No improvement needef

  • My appointment was right on time, I was very happy with my exam, and was very informative as usual !!! This office needs no changes !!!!

  • I feel my NP Grindell Really cares about her patients and i love that

  • Excellent appointment!

  • NP Patricia Grindell is always very thorough and asks pertinent questions about my Healthcare. NP Grindell provided me with a Meal planning and carb counting guide when I expressed my interest in improving my food and meal choices.

  • They alwaysu00A0u00A0let you know that you're health is very important to them too.

  • Patricia is wonderful. I would highly recommend her to anyone needing care for diabetes.

  • Good communication

  • Appreciate Patricia for her compassion and excellent care and availability for assistance.

  • The staff are so caring, kind, and patient. They also listen very well and know what they are doing and talking about.

  • The visit was very nice as always. Patricia Grindale is always on point with my diabetes and always great to talk to.

  • Always prompt and professional

  • All around good experience

  • Office staff is wonderful and Patricia is always compassionate and understanding.

  • Always a great experience in this officeThank

  • Knew my situation and showed interest

  • I've always has a very good experience!

  • Very pleased with the care I receive

  • Patricia always listens to my needs And addresses, any situation that occurs? I've been seeing her how many years and I like her very much

  • Very professional and timely. Always get good care in this office.

  • Everything was perfect, from start to finish

  • Did everything right

  • Patricia Grindell genuinely cares about my health and well being. It shows by the way she speaks to me.

  • Patricia is always a pleasure to interact with. She has an excellent bedside manner & is always knowledgeable. She truly is an asset to the organization.

  • Patricia Grindell addressed all of my concerns and questions thoroughly and answered my questions in a manner that was extremely helpful and left me feeling reassured and comfortable with the care Patricia was providing.

  • Everyone was very courteous and friendly, made it a very comfortable experience.

  • I was met at the office by some lovely ladies that checked me in, had some paperwork to do very quickly. Then I was seen within 15 minutes by a tech who came and asked me about my medications, took my weight and my blood pressure, which both were fine and within limits. And then right as she was leaving, they crossed paths at the door and Patricia Grindell, who takes care of me, came right in and we got to talking and checked over all my medications and it looks like everything's going in the right direction. I had some questions about my overall health that she answered very patiently, talked about the next visit and some blood work possibly halfway through the year. I was very happy with the visit. I had some questions that I wanted to ask about my general health and she answered them for me.

  • Always prompt and knowledgeable

  • Love the staff and Patricia. Great service. We always feel heard and understood, and cared for.

  • Provider listened to me ane made the necessary changes. In and out in a flash!

  • Patricia Grindell is a awesome NP and I couldn't be better because of her care. The staff is so helpful to me.

  • Everyone is polite and respectful. Wait time is short. Always helpful and accommodating.

  • She concern about my health. Talks every thing over with me.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.