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Katherine Benevides, NP

4.8 out of 5 (369 Ratings)

Specialties:

Family Medicine / Primary Care

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About Katherine Benevides

Katherine speaks Arabic and French

Locations

Practicing at the following locations:

Southcoast Physicians Group Family Medicine

479 Swansea Mall Drive
Swansea, MA 02777

P: 508-973-1570

Get Directions 41.7613575 -71.22010539999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
5

Patient Comments (99)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The provider was both kind and courteous. She asked many questions about my health history. She also was very informed about my health history.?

  • Everything went perfectly well

  • this provider is an informed practitioner . Always a comfortable , experience

  • Dr Kathy Benevides np...was thorough....listened to my concerns and examined me and gave me a prescription for my condition and sent me on my way to see a specialist. And [Name]. The medical assistant is awesome.

  • Kathy did an exceptional job and it was such a pleasure having her as my nurse care provider!

  • The wait time is short.. more suggestions on mindfulness and diet. Exercise not just meds

  • Kathy was very thorough and professional. She was kind and caring.

  • Kathy is a wonderful and knowledgeable provider. She is compassionate and looks for solutions. I never feel rushed.

  • The nurse practitioner is excellent. She goes above and beyond. Every step is explained in detail regardless if it's your first visit or 50th visit. Her assessment is very thorough and you never feel rushed for time. All questions are answered and she is truly sincere. This level of service is outstanding and I will never leave as a patient as long as she's there.

  • Always a pleasure to see my Dr! Everyone is wonderful in the Swansea office !

  • Kathy has always provided me outstanding healthcare. She has shown kindness, concern compassion in an extremely well informed manner. I am most fortunate to have Kathy take care of all my health needs.

  • Very thorough and thoughtful care.

  • A very patient and knowledgeable N.P. makes all the difference.

  • Kathy is excellent. I had 2 tests ordered and a referral. I wish the check out staff would explain the process. I scheduled my own ultrasound appointment as I am aware they are scheduling far out.

  • I have been with this provider for some time and always get excellent care. This time the wait was longer than usual but I eventually saw the NP and was very satisfied.

  • Kathy is amazing! She is always attentive and thorough in all my visits. I'm usually only a once/year visit type of person just for my physical but I needed this sick visit for a sensitive concern and she was so caring. She takes the time to listen, doesn't feel rushed and that's one of the reasons why I prefer an NP. I've had her for years and each interaction is Just so great. She's truly an irreplaceable part of the office!

  • Staff courteous. Answer all questions politely. Make me feel comfortable. Always asks if there is anything I need help with. Have difficulty doing daily chores. Very pleased with my provider. Been going to her for many years.

  • Very easy to get an appointment. Everyone was very professional. I don't see any room for improvement from my experience.

  • Everything was fine, today's wait wasn't bad but some of the others were way to long of a wait.

  • Nothing, just keep up with great work. Thank you so much.

  • Everything was done professionally. My ear was flushed and wax was removed.

  • Yes, this is [Name]u00A0I went to go see Katherine Benevides and she gave me all the care I needed. She took her time to listen to me and she understood my needs. We're two other doctors in that office I'm not happy with, but when I had Katherine Benevides she's the best.

  • Mostly a positive experience when I have occasion to visit this office.Staff courteous and professional.

  • Kathy Benevides is always great. She listens to my concerns. Makes appropriate recommendations She knows my history. Reviews my record with me. Confirms I have had all appropriate health visits for total health. She is the reason I stay with this practice

  • Everthing was explained. And medical records was going over prescription we're sent for refill and everthing went well

  • I was seen by Kathy Benevides. She has been my practitioner for years and always takes her time to listen to your concerns.

  • I always have a very good visit with Kathy she doesn't rush and explains everything

  • I always feel heard and cared for when I see my Dr here. She listens and always offers new ways to help improve my chronic conditions

  • FNP Benevides listened to me, and that is always important

  • The staff is very polite and respectful. Listens to what I have to say an doesn't rush me through the appt.

  • Kind, knowledgeable, thoughtful of our situation.

  • Dr. Benevides really cares and it comes across that she really cares about you. And it's heartfelt and it's like she really means she really cares. It's important.

  • Katherine Benevides is an absolute rock star. She is without a doubt the finest nurse practitioner I have ever had in my life. She is always so concerned and caring about me and my family. I hope she never retires

  • Kathy Benavides has provided me with excellent care for almost 2 decades

  • Caring, courteous, personal, care shown while there. Never a "rushed" visit

  • The provider listens and also advocates on my behalf.

  • Staff should be commended for their professionalism,friendlyness and caring

  • Katherine Benevides NO is Awesome. Very professional and caring about her patients

  • All were caring and understanding

  • Kathy has always been an outstanding professional provider. I've been a patient of hers for many years. She is knowledgeable and helpful with suggestions for me to continue to stay healthy and young. You should be proud to have her as part of your Southcoast Team.

  • cathy benevides is terrific a plus toher proffesion

  • The office is busy and my appt was at 3:45, I waited until almost 4:45 to be seen. It's hard when one has to pick up a child from daycare/school and I had hoped to be done by 4:30. Luckily my husband could pickup because I was running behind, but some days, that isn't an option. I don't blame Kathy for the backup, it's sort of the nature of a late afternoon appt. I hope they office can problem solve situations like this.

  • very nice polite and caring

  • Always great care here.

  • Cathy B was the best, always. I can't disclose what I went for however Doctors have always been professional.

  • Ms. Benevides did a great job of informing me about the situation in a way that I understood it. I felt listen to. It was very well done.*

  • Kathy is always very pleasant and thorough she takes the time to ask questions and always listens to and addresses my concerns

  • Did anyone in this provider's office ask you if there are things that make it hard for you to take care of your health? (Not applicable)Kathy is a great communicator and listener. She proved this to me over a long period caring for my mother.

  • Satisfied with my services for this visit.

  • My concern was met quickly and i felt with interest and necessary response. I can't imagine going anywhere else for care

  • Good visit, providers were responsive and helpful. Very thorough. Going back next week to finish up.

  • The provider was very thorough and listened to all my questions and got me fast appointments to do further tests. She gave me peace of mind.

  • Everything was fine

  • Everyone should be as fortunate as I am with Kathy Benevides as my PCP.

  • I have been with the Swansea practice almost my entire life. Great group. Katherine Benevides is top notch.

  • Everything was fine my doctor was amazing, the whole team is amazing, I have no complaints.

  • How many people dread going to the doctors. Well I don't. I know my medical team makes me feel comfortable from the checking in process to checking out. Keep up the good work team Swansea

  • She was very attentive and caring!

  • Everyone pleasant

  • Always friendly and knowledgeable about my medical history. Katherine Benevedes give you all the time you need to discuss issues I might have.The only problem is the answering service. They never talk to the dr or let them know you need to speak to them. They are not good at all. It was better when the front office answered the calls and got you everything you needed. I give answering service a 0

  • The provider was very through, and I was very pleased with my visit. Wait time was a bit longer than I had anticipated it would be.

  • The nurse did call me back shortly and set up apt with Katherine Benevides to do a telehealth.

  • See very fast and had all test and dx was found on the same day.

  • Thorough assessmentExplained everything so we understood

  • Very good.

  • Prompt same day video call visit. Covid and shingles related so promptness was important . Thank you

  • I typically have a very good experience at the Swansea Family health Center.

  • This visit, the attending provider listened to my concerns about my cardiac issues, scheduled me for the necessary follow-ups and provided me comfort in my distress over the loss of my sister.

  • Kathy always listens and makes me feel heard. She never acts like she is rushed. Today she had a student following her and she balanced well explaining things to me and to the student both together and separately. Using layman's terms for me and more medically specific terms to the student. I felt very respected by both of them.

  • Kathy Benevides is amazing

  • Listened very well to me and acted on a change of BP meds as I asked. I felt hopeful.

  • The woman that seen me, Katherine was very, very good. But the call center that the calls go to is absolutely terrible. You wait, it took me over 2 hours to get a to get an appointment because it's going to a call center and not the doctor's office bad idea.

  • I'm asked to arrive 15 minutes early but always seen 20 minutes late. Seems my time is not too important to Southcoast.

  • Everyone at [Name] Family Practice is wonderful. Considering I called for back pain the squeezed me in. They are awesome

  • Most thorough physical I have had at the facility.

  • Hi, this is provider, Cathy Benevides, is always very knowledgeable of any concerns that I have. She's very professional, and polite, and courteous, including the entire staff, from the minute you walk in the door until you leave. Thank you.

  • Katherine Benevides was very thorough and caring regarding the problem I'm having. She made a plan to address it with a follow up as well.

  • I haven't been able to get an appointment with my primary doctor in a very long time, the wait for even a physical is almost a year long. Sometimes I feel they are so overwhelmed with patients there. But, when I do go in everyone is very nice and the doctor/nurse practitioner do listen well and I feel heard about my concerns.

  • Kathy Benevides took a lot of time, is very thorough, answered all my questions, listened very carefully, and gave me ideas about how to improve my health. She was terrific. I was able to get my flu shot and get my knee X-ray done, the lab work done in a timely way. So that was just great. Thank you.

  • When it's not broke don't fix it

  • Kathy is great she always asks how my son is and she remembers my past history so I don't have to explain everything over again. She is very thorough also

  • Kathy Benevides is the Best . She was very attentive while I talked about allmy concerns and questions concerning my health .

  • Kathy is such a great doctor. She is patient and empathetic. She is knowledgeable and always has a treatment plan. She is the best!

  • Visit is always extremely rushed

  • i really think that if you make an appointment you should not have to wait 1 hour to get in. Sometimes things happen but i feel you are over booking your appointments, so it is not fair for the drs. and the patients

  • I left feeling upset that an agenda was being pushed on me. Calming bedside manner as always though.

  • The calling system for this office is ridiculous. I have waited almost an hour one time to get through. You never get through on less than 20 minutes. This needs to be corrected.

  • They always seem to find an opening for your immediate problem.

  • No improvement neededI have been using this facility 45 years. Never had a problem with getting an appointment with my care giver NP Kathy Benevides. Always kind, considerate, and really LISTENS to me .

  • Ben going there for years I miss some of the older nurses they where more friendly the one I had today was just ok no personally she did her job well but I like to be friends and comfortable because we are all nervous going to a doctor Kathy comes in and I feel like I can talk to her and asking questions isn't a problem

  • Kathy is most caring and kind!.

  • All is swell

  • This provider always make me feel like what i am saying matters and she listens

  • I have been a patient of Kathy Benevides for years. She is patient and caring and takes the time to listen to your concerns.My mom and daughter also see her.

  • Kathy Benevides is always professional. She remembers my family history and my husband and daughters names. Kathy always listens attentively to my questions and concerns. She genuinely cares.

  • I've been with family practice over 30 years all are great never had a issue

  • Everything was done professionally and everyone was very helpful.

  • I've been seeing Kathy Benavides probably for about 30 years I really love her as a doctor empathetic knowledgeable it goes above and beyond to make sure that she helped you with what your issue may be

  • Everyone was wonderful. Treated me like a person and not just a number. My provider did an excellent job talking to me about my health and answered my concerns.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.