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Locations

Katherine practices at the following locations:

Southcoast Physicians Group Family Medicine

479 Swansea Mall Drive
Swansea, MA 02777

P: 508-973-1570

Get Directions 41.7613575 -71.22010539999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
4.7

Patient Comments (30)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Katherine Benevides is extremely professional, knowledgeable, doesn't forget any conversation. Seems to remember all of the visits. Exceptionally. I would never go anywhere else. Thanks for doctor's time and the office ladies, that they're all just fantastic.

  • She checked up on my recent Dr.visits and vaccines I would need and lab for blood work

  • Always a great experience. The lab tech today was fantastic and really minimized my daughter's apprehension.

  • Kathy Benevides is an excellent provider. She is a great listener, taking her time to get to know you and discuss your health issues. FANTASTIC provider. I would highly recommend her.

  • Everyone I met was pleasant and kind. Kathy B. is the nicest, kindest and most knowledgeable NP & would recommend her to everyone I know.

  • Waiting outside for a phone call after arrival and calling in seems redundant...

  • Kathy always asks about what's going on-not just why you are there. She looks at your records and listens to you and then discusses the next steps with you to evaluate paths forward. She does not tell you what to do - she works with you to get to a strategy to get well.

  • I have seen Kathy Benevides a few times a year for many many years. She continues to be very knowledgeable very informed very attentive and listens to what's going on now and always has appropriate recommendations and follow up and I strongly recommend truck she is caring, compassionate and very very good to deal with.

  • Everyone was courteous and made me feel safe

  • I've always been happy when I go into that office. Katherine Benevides is absolutely wonderful. She's very thorough and I am totally satisfied with her help. Thank you.

  • Everyone at this facility is polite, professional, caring and responsive. They really get to know their patients and retain that information. All in all extremely good

  • Everything was done well dr was very caring and explained everything that I needed to know was very satisfied.

  • Always professional and informed!

  • KATHY BENEVIDES IS OUTSTANDING THE BEST EVER

  • I like how we could wait in our cars instead of waiting in the waiting room. It made me feel more comfortable. I thought the process was well done.

  • Kathy Benevides takes the time and care needed to make me feel totally confident in her abilities! She’s the greatest!

  • I have been seeing Kathy Benevides for years. She is thorough,caring and always asks about my family because most of them have seen her too.

  • Kathy Benevides definitely made me feel like she wasn't in a rush. She took time to explain everything to me and reassure me about the questions that I had, answered my questions in a way that I completely felt like I understood and I wasn't last feeling confused and she definitely helped ease my mind about a concern I had and made a referral very quickly. I already have my appointment and it's just the next day. So that's all just awesome. I love when doctors make me feel like they're not rushing me and they're like taking their time to explain things. So that's done excellent. On the flip side the only kind of negative thing, was that my appointment was scheduled for 10:15 and Kathy Benevides did not come into the room at 11:15. She did say she was sorry for the wait *

  • Kathy did a great job, I really like her. My issue with your organization is the lack of support staff that you have. No matter what office I call at South Coast, I'm on hold for at least 20 minutes. I attempted to make an appointment for lab work yesterday, and I was on hold for awhile finally went to voicemail and then it said the voicemail was full and I couldn't leave a message. I am going to go to Quest for my lab work. However, now I'm having a hard time getting back to Kathy to tell her to send me the order. I understand that these are trying times, but it's very frustrating for patients when they can't get through.

  • I had a covid 19 test today and she was very professional and super nice thank you

  • Kathy Benevides was wonderful. I was pleased with the Teale health encounter and satisfied with the plan of care.

  • Kathy always takes her time and explains every thing to me.

  • Everything is excellent except when the front desk calls to check me in their phone never goes through to mine and I sometimes miss an appointment I have mentioned to them many times and also called my cell provider to see what is wrong this might be something to look into.

  • No improvements necessary. Felt my issue was canceled appropriately.

  • I love south coast office in [Name] ! I see Kathy benavedes , she’s the best dr I have ever gone to ! She cares about her patients, takes time with me I am very comfortable going here! The staff is also great! Nothing but good things to say !

  • Due to the coved-19 precautions the visit was a bit strange. However The provider was excellent as she always is in providing a thorough exam and reviewing my concerns and medications.

  • I've always had good care at sfp. Kathy benevides is the best. This visit was well organized to keep me safe from covid

  • this was a telephone "visit" with my long-time primary NP. Kathy knows me, knows my history, and dealt with my then-current issue.

  • Everything

  • Very thorough and considerate. Didn’t rush appointment and listened intently to my concerns .

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.