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Urgent Care

John Carroll, MD

Co-Chief Urology

4.7 out of 5 (715 Ratings)



About John Carroll

Dr. Carroll is co-Chief of Urology for Southcoast Hospitals.

He earned his Medical Degree from Tufts University School of Medicine in Boston. He completed an internship and residencies in Surgery and Urology at New England Medical Center in Boston, where he served as chief resident in Urology.

He has special interest and expertise in urologic oncology, urolithiasis and pediatric urology and women’s incontinence. He has extensive experience in laparoscopic urology procedures.

He is an assistant clinical professor in the Department of Urology at Tufts University School of Medicine where he has received an “Excellence in Teaching” award.

He is a diplomat of the American Board of Urology and a member of the American Urological Association.


John practices at the following locations:

Southcoast Physicians Group Urology

1601 South Main Street
Fall River, MA 02720

P: 508-678-0004

Get Directions 41.7220017 -71.1451386

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff

Patient Comments (103)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Very caring and attentive. Went above and beyond to feel comfortable and safe.

  • Dr.Carol,the nurses & the whole staff could not possibly be any kinder or professional. They are the best and there is no where else I would ever go if it's not them they are great.

  • The office staff fit me in for an appointment same day for an urgent visit. I was able to avoid the ER. LPN was kind and efficient. PA [Name] was courteous and professional. Dr. Carroll squeezed me in for a Last minute procedure. He was kind, extremely knowledgeable and efficient with his time. The entire visit was complete in just over an hour! Wow! Great team! Thank You!

  • Dr. Carroll is the best! Staff was friendly and efficient.

  • Great care and people.

  • Doctor and Nurse were great.

  • He listen to me and was empathetic

  • [Name] was so helpful making sure my insurance was all set, she always kept me informed, she is a great person. Dr. Carroll is as wonderful as always, especially during this trying time.

  • Doctor Carroll is the best!!!

  • Thank you Dr Carroll (sp?!) for being right on top if this for my mom! Im glad to report 100% of a change in 3 days! No briefs! No commode! Bathroom every 2 hours!!! Liquid intake mostly in AM/early afternoon! This tele-health call really re-motivated my mom!!! Thank you!!!

  • Dr Carroll is a treasure

  • Dr.Carrol answered all my questions! Left information on a treatment that was very informative.

  • Everyone was great. Pleasant, informative, friendly.

  • Dr Carroll is the best, both his knowledge, and his bed side manner. I would recommend Dr Carroll to everyone

  • Dr. John C. Carroll is the best.

  • Dr. Carroll was very thorough and pleased with the recommendations that he provided me last year. I’m extremely pleased with his recommendations as well. He continues to be very caring.

  • It was a phone appointment because of everything going on but i was so happy they didn't cancel it & was still able to call. It was a different provider then i normally see but he read my file & knew exactly what was going on it was very helpful.

  • Dr Carroll is a very bright, knowledgeable physician with an outstanding bedside manner.

  • Made me feel safe

  • [Name] was so helpful in helping to set up my appointment to the point where she called my insurance company to make sure that I would not get charged extra if my insurance wouldn't cover the visit. Dr. Carroll was straight forward and to the point. Even though it was a televisit I still feel that I received the best care and was very confident about my results after talking with Dr. Carroll.

  • Friendly and very informative. Dr Carroll did not rush and was thorough giving me more info and possible treatments .

  • No improvements needed.

  • Dr Carroll was amazing. Very easy to understand and patient

  • Dr was very knowledgeable very, attended.

  • Even though it was a phone visit it was very reassuring talking to the Dr.

  • The office staff was very courteous and helpful. Dr. Carroll is one of the most compassionate physician and he answers all questions and concerns with a great understanding and knowledge. His responses are caring and easy to understand. You feel that you have received a very thorough exam and a comforting analysis.

  • Dr Carroll was great and easy to chat with -will recommend him to everyone

  • Dr Carroll needs no suggestions for improvement. He is the very best in medicine

  • I was a new patient or I am a new patient of Dr. Carroll and found my initial visit really terrific. He listened to everything that I told him. We went through and discuss them he ordered the lab tests that I needed. He called me back immediately when he got the results. I was very pleased. Thank you.

  • Staff was courteous an DR Carroll very professional !

  • Front office staff was very friendly, a pleasure to deal with. Dr Carroll is someone who I would highly recommend.

  • Great staff, great doctors

  • I've been seeing Dr Carroll for over 20 years. He has great bedside manor and always listens to my concerns.

  • Everyone was very friendly and inviting and informative

  • Dr. Carroll was very nice and explained things to me clearly

  • My MD was running late and not in the office yet, I was told I could wait, reschedule, or see another MD. I chose the MD, Dr. Carroll, and very glad that I did. He took care of the reason for my appt. and offered to care for me anywhere and anytime.

  • Courteous and professional

  • Cant say enough about Dr Carroll. He is the best Period.

  • As always, everyone is very polite and professional

  • I had to wait a little bit in the exam room because the computer was not functioning properly.

  • everything went very well..

  • No complaints help were ALL very friendly and helpful

  • The entire office is run very well.

  • Very happy and comfortable with Dr. Carroll

  • No improvement needed

  • Very informative visit. Very much satisfied and I appreciate everything that's been done.

  • Very understanding. Nice patient understanding of their issues

  • Appt was at 10:20 am, I left work for the procedure I was having that they told me takes 10 minutes.11:20 I was still in the exam room and no dr.

  • I walked in right to the window for quick service. Just as I finished the form I was given to fill out they called me in for my check up. The Dr. was in a few minutes later. All in all a very pleasant experience.

  • Dr. Carroll is superlative! I sought him out by asking several people I know-he is fabulous in every facet. The office is confidential, the staff is wonderfully professional and the experience there is first rate.

  • Excellent and prompt

  • Outstanding staff and care!

  • very nice and good care

  • Excellent experience as always. Dr. Carroll is outstanding.

  • I was extremely satisfied with my care, and I was seen on an urgent basis and seen very promptly and I was very, very thankful. I couldn't have been happier with my experience. Thank you.

  • Excellent doctor and staff

  • everyone was very nice personable I would recommend this office to those I know. Dr.Carroll explained the procedures and left me making the choice of what I wanted to do. I like that fact.

  • Kind, courteous, competent, quick. Thank you!

  • As well as could be expected !!

  • Dr. Carroll as well as the entire staff were wonderful. I answer all my questions and they were able to help me medically and emotionally with any issues that I had very very happy with Dr. Carroll and his entire staff.

  • Dr Carroll is ALWAYS up to speed when he walks through the door. He responds to all of my questions quickly and clearly. I wouldn't trust my prostate health to anyone else!

  • Staff was very professional and friendly.As was the provider. He explained what to expect in a very thorough manner.

  • As usual excellent service.

  • Dr Carroll is great. He is the best doctor I see.

  • Dr. Carroll is one of the few great doctors I have had and I trust him completely.

  • I was very satisfied.

  • Girls at reception desk were very sociable and helpful.Also the staff bringing me too the examining room. Dr. Carroll was his usual professional selve,and explained my condition in a very understanding way.

  • Dr Carroll takes the time to listen to all your concerns and provides feedback that is helpful and easy to understand

  • Dr. John Carrol and his assistantswe’re excellent ! Just as I experienced last time, they werecompassionate, knowledgeable, andhelpful. They also exhibited a great sense of humor. A great team !

  • I love Dr. Carroll. He's an excellent urologist. He's very informative and extremely helpful to my concerns and the staff is fabulous also.

  • Everything was great experiences. Really cool, really nice really, good, okay.

  • I was very,very satisfied have been for many many years, office staff is wonderful, Dr. Carroll's out of this world. Everything was great. Goodbye.

  • all in all, a very pleasant experience.

  • Very pleased. Comprehensive explanation of my medical matters

  • Great experience!!

  • Doctor Carrol is one of the best kindest individual I've ever met and all of his nurses are angels very caring and kind total professionals.

  • The staff is always very friendly. I was brought in 35 minutes after my scheduled time which was unusual. All in all I am very pleased with this facility.

  • Everything from front office to Dr.Carrol

  • excellent service

  • The appointment went perfectly so I really don't have anything else to add.

  • Very punctual on this visit. I'm not complaining, but other visits I have had a longer wait. If you've changed something with scheduling, it's working.

  • I was seen on time and did not have to wait.

  • Teach the Office Staff to be more courteous

  • Dr Carroll is a very good doctor.

  • The physician is very able, personable and cares for his patients. He takes the time to fully explain my conditions and the things to look for. I feel like a participant in my healthcare path. His new PA is also very capable, complete, competent and shows great care and interest.

  • I waited an hour and fifteen minutes in exam room after i was checked in. I was about to get up and leave as the Dr. walked in. They need to be more responsible with the number of patients they schedule at one time.

  • Once I was seen, the doctor was very personable and was nice enough to explain why they were all 30 minutes behind

  • No improvement needed. I was seen in timely manner and was respectfully treated by a great staff, as usual.

  • Dr Carroll is just awesome,seriously !

  • Dr. Carroll gave me a clear explanation of my disorder and what to expect from treatment.

  • always a pleasure to chat with carroll

  • Dr Carroll and associates are all top shelf!!!!

  • Dr. John C. Carroll is very professional, knowledgeable, caring, concerned. I have I have no negative feedback to him. He is excellent. Very meticulous. He explains everything. I have no problem with him whatsoever. I have to apologize. I'm hearing impaired and I just about could hear what was going on. Take this as what it should be. John Carroll is the best. Out of 5 stars I give him 6. Enjoy your night and thank you for the call.

  • Always exceptional care and service.

  • Very professional and pleasant....from the receptionist to the nurse, PA, doctor and checkout.

  • Always professional and friendly, very comfortable appointments,

  • A 35 minute wait after being 15 minutes early is not acceptable. My time is important.

  • Happy to have found a good practice after relocating to the area three years ago.

  • Staff was pleasant and helpful. Provider out me at ease during the procedure.

  • Dr. Carroll is awesome. He really seems to care about his patients

  • The wait time is always. Long at the spice the service is great, but you always end up waiting at least an hour.

  • The entire experience was incredible!

  • Dr. Carroll, is an excellent, caring doctor. He is awesome.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.