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Urgent Care

John Carroll, MD

Co-Chief Urology

4.9 out of 5 (566 Ratings)

Specialties:

Urology

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Please Read regarding COVID-19

The Department of Public Health requires patients, visitors, and employees to wear face masks within the healthcare setting. Please wear a mask to your upcoming appointment. We will contact you by text or phone prior to your appointment to ask you about any COVID-19 symptoms you may be experiencing. Please complete our screening questions prior to your appointment.

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About John Carroll

Dr. Carroll is co-Chief of Urology for Southcoast Hospitals.

He earned his Medical Degree from Tufts University School of Medicine in Boston. He completed an internship and residencies in Surgery and Urology at New England Medical Center in Boston, where he served as chief resident in Urology.

He has special interest and expertise in urologic oncology, urolithiasis and pediatric urology and women’s incontinence. He has extensive experience in laparoscopic urology procedures.

He is an assistant clinical professor in the Department of Urology at Tufts University School of Medicine where he has received an “Excellence in Teaching” award.

He is a diplomat of the American Board of Urology and a member of the American Urological Association.

Locations

Practicing at the following locations:

Southcoast Physicians Group Urology

1601 South Main Street
Fall River, MA 02720

P: 508-678-0004

Get Directions 41.7220017 -71.1451386

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (119)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • just continue on

  • Hi, this doctor is very good.

  • No need to explain anything.I was very happy

  • Dr Carrol was extremely thorough in informing me ofall aspects of the reason for my visit. Office staff is always friendly, knowledgeable and professional.

  • Dr. Carroll was great at explaining things to me. He was very personable and took me seriously even though my diagnosis is abstract. (I've thought I have had a UTI multiple times but urine tests have shown that a lot of them were not UTIs)I had just had a terrible experience with a Southcoast orthopedic doctor so I was so happy that Dr. Carroll has so kind and caring

  • Dr. Carroll was thorough and took the time to explain reasons for my condition as well as my treatment option. He was knowledgeable, sensitive, and informative. I feel confident about the upcoming procedure and very impressed by the overall visit. Staff were friendly as well.

  • Staff took the time to be sure I understood what I needed to stay healthy. All we're very courteous and respectful.

  • Have always been happy with Southcoast, been a patient for years, had prostate surgery in 2018 and was a patient for yearly visits before that and would recommend them to anyone needing a urologist.

  • My appointment is usually 15-20 minutes. This visit was about 45 minutes long. Dr Carroll explained new issues and remedies to me. He was very thorough. I greatly appreciated his feedback.

  • Ive been with Dr. Carroll since 2005 and would not see anyone else but him. He's kind, professional and cares about your health

  • WELL SATISFIED

  • Dr Carroll is always great and his medical assistant([Name] was wonderful too-

  • short wait timefriendly staffvery professional environment

  • I have been going to this provider for many years. I am very confident in the treatment they provided and I would not change.

  • Dr. Carroll and the staff are always friendly and very professional! This is (for me) the best Urologist I've ever been to and would recommend him to all my friends! Thank you!

  • Clear and concise while being very professional. Answered all my concerns. Very calming physician.

  • I have absolutely no issues with the provider. on the occasions I have sought his treatment it has been a 10 each time

  • Other than being extremely busy so run a bit late 100% happy with Dr Carroll.

  • Great Doctor (Dr Carrol)....

  • Office run efficiently, clean, on time, I'm happy with the appointment and outcome

  • Check in is much improved. Used to be a witch but last visit was all competent and courteous people.

  • My provider - Dr. Carroll - is excellent in every respect. The "check-out person" was distracted, distant, uncaring, and possibly over-worked. Several of the staff disregarded mask requirements, either not wearing them or leaving the nose exposed. I'd recommend this location, based on Dr. Carroll's competence. I would suggest making x-ray appointments at the officer as it's easier on the paitent in terms of one-stop shopping.

  • Dr. Carroll seem to be very knowledgeable in my care. And, you know, taking care of me. That's about all I got to say. I figured he's a good doctor. Very good doctor.

  • Bothu00A0he and the nurse treated courteously and professionally. He zeroe'd in on my problem right away.

  • everything is a 10. for me nothing needs to change.

  • Respectful

  • Dr. was very kind and he was very helpful

  • Dr. Carroll, as usual, was on time and prepared to help me in my treatment. Thanks, Doc

  • Great bedside manner. Always explain everything. Enjoy my visit.

  • Good doctor, like a friend. The staff is all very good. Very, very, very good.

  • everything was great

  • With Dr. Carroll and his staff, I find nothing but professional treatment and genuine concern for my health and mental well being. I would not change a thing.

  • I am very comfortable with Dr Carroll. He is thorough, knowledgeable and always answers my questions .He always considers what would I think would be best for me.

  • Dr. Carroll was very engaging

  • The provider, although he was delayed by on call emergencies, did not rush my appointment and spent the time to listen to my concerns about my health. I never felt rushed, or on the clock, even though I know he was behind schedule. These little actions make a world of difference.

  • Everything was handled very professionally and friendly.

  • no complaints

  • Everything was great Thank you

  • On time. Polite and respectful. Staff very knowledgeable.

  • Prompt, professional and quickly arranged blood tests and MRI.Highly recommended.

  • everything was very good

  • Best urology office around.

  • Everyone was very kind and respectful. The appointment was on time. Dr. Carroll was very understanding of current circumstances with appropriate treatment.

  • Friendly staff, caring, kind and wonderful doctor. Thank you all.

  • Staff was great and doctor Carroll was excellent.

  • Dr. Carroll is very efficient & takes time to answer all my concerns & questions. Also, appointments are always on time.

  • Great doctor office staff very caring and polite

  • I had to move my appointment out for another month and there was no problem changing to a more convienent time.

  • Excellent customer service experience

  • Great doctor. All around

  • I was pleased to see doctor Carroll and the nurse practitioner to resolve my problem and love vê the office

  • Provide details of the costs of screenings and procedures including amount due from patient

  • VERY GOOD

  • Dr Carroll is very easy to talk to. His patient skills are excellent.

  • Support staff understood the discomfort I was enduring and scheduled an appointment for when my doctor was returning to the office. Upon examination my provider requested that I go to the ER for a CT scan and his on colleague would remove the renal stone. From my appointment time (1:30) to the removal of the blockage (entered OR at 5 pm) and discharged about 7:30 pm the same day is a remarkable level of care for this patient. Thank you Dr. Carroll for taking the right course of action.

  • Dr. Carroll was great!!!

  • as always it's a pleasure coming here. Everyone is very nice .

  • spoke with dr.carroll today about my problem. He answered my questions and gave me solutions to my problem. great visit....

  • Everything went very well..dr carroll explained everything..TY.....

  • He is awesome, dr Carroll

  • Dr. Carroll did a good job at summarizing the next steps in my teasting and what will result depending on the outcomes.He put me at ease !

  • All staff was professional, courteous and kind....much appreciated.

  • Excellent job no complaint

  • Everything was perfect! Thank you

  • I received my test results via My Chart and I was concerned so I immediately emailed Dr. Carroll to explain my concerns. Rather than wait until my appointment later that week, Dr. Carroll called my cell phone as soon as he read my email and set my mind at ease. He goes above and beyond for his patients and I'm grateful to have him as my urologist.

  • Very pleased with Dr Carroll

  • Very pleased

  • Get rid of the girls in the receptionist they were very rude not understanding had a problem OneMain credit card totally embarrassed me

  • John Carroll is a fine doctor and compassionate person!

  • I felt at ease and informed of what my issue was as well as what can be done to correct it. The staff at this facility was very pleasant and informative.

  • Receptionist was friendly. Nurse was professional and courteous. Dr. Carroll is awesome

  • Dr. Carroll is the best! Wonderful bedside manners. He made you feel very comfortable and was a wealth of information regarding every question I adked him.

  • Unusually long wait times.

  • professional, timely, understanding throughout the office.

  • The aid put me in room took my history and vitals and never did she come back to check on me

  • Everyone was very polite and friendly

  • Dr.Carroll is excellent. Very easy to talk to and has an excellent personality. He always takes the time to explain the issue and why he suggests possible treatment and procedures.

  • All staff. Were courteous. The provider was attentive and knowledgeable. I felt staff were interested in my health and well being.

  • My experience could not have been better.

  • Dr. Carroll was great to work with, great doctor.

  • Dr.Carroll is amazing always very attentive to what issues I'm having and has great treatment plans for any issues that accure.

  • Doctor seems overbooked.In all likelihood, not by his choosing.Doctor explained, listened, was never condescending. Came well recommended and lived up to the recommendation.To Mgt: Hire additional providers; don't require ridiculous overbooking. The doctor shouldn't have to race from room to room. Your expectations cause future issues.

  • My only suggestion...! Everybody is usually very nice! However, I was told this past appointment that I had contracted a staph infection -- but was never told while I was taking the medication to treat it. :oI thought it was just a UTI!

  • Very organized..

  • Very kind and professional staff.

  • Good experience. Dr Carroll was friendly, polite and answered all my question

  • Very Knowledge.

  • Great visit and Dr

  • Very friendly helpful and timely

  • Always caring and understanding, Dr Carroll is the best!

  • Service is excellent always

  • Excellent treatment from the beginning.

  • Very courteous staff

  • Always a positive experience. Dr. Carroll always listens and makes me feel comfortable along with the entire staff.

  • The wait was about an hour in the exam room. Fortunately I had my cell phone so I could clean out my email backlog.

  • Dr. Carrol was very helpful and explained the visit in means I could understand.

  • Always a great visit with Dr. Carroll and his team!

  • This was a very fast and appropriate first visit. Everybody was well informed and took appropriate steps to move the process along.

  • Provided appropriate medical care based on the presenting symptoms and lab results

  • Very courteous and efficient staff

  • Dr Carrollu00A0is a fabulous Dr

  • We had conversations about my health

  • I was most impressed by the short wait time, not only to be called into a room, but for the doctor to come in. Everyone was professional, friendly and efficient. The practice runs like a well-oiled machine. I even saw Dr. [Name] take a wheelchair patient out by himself!

  • Exam rooms need a thorough cleaning. Love Dr Carroll.

  • Dr.Carroll is by far and away the best!!!!

  • I have known for many years Doctor John Carroll he is knowledgeable and listens and together we have planned the course. of action. I rate him one of the very best.

  • Dr Carroll was wonderful , explained results of tests and how to take care of myself moving forward .

  • Great news about my health and the staff was excellent thank you all

  • Very pleased with this doctor and the office.

  • While getting an appointment outside of my annual visit is not easy, the annual one is automatically booked.

  • Continue doing what you are doing

  • Treated me with respect!

  • everything went along well...doctor is excellent, always affable, professional and competent

  • Everyone was terrific and very professional

  • Excellent care. Excellent service. Courtesy. And the best physician possible. Excellent staff.

  • Just continue to provide the same level of care!!Thank you!!

  • Everyone was professional and courteous.

  • appointment was on time

  • This provider was absolutely wonderful. I was treated with respect. He answered all questions. He answered in a manner, where can understand everything. It's very important to elderly people. I would recommend this provider and facility to anyone.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.