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Urgent Care

John Carroll, MD

Co-Chief Urology

4.9 out of 5 (601 Ratings)

Specialties:

Urology

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Please Read regarding COVID-19

The Department of Public Health requires patients, visitors, and employees to wear face masks within the healthcare setting. Please wear a mask to your upcoming appointment. We will contact you by text or phone prior to your appointment to ask you about any COVID-19 symptoms you may be experiencing. Please complete our screening questions prior to your appointment.

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About John Carroll

Dr. Carroll is co-Chief of Urology for Southcoast Hospitals.

He earned his Medical Degree from Tufts University School of Medicine in Boston. He completed an internship and residencies in Surgery and Urology at New England Medical Center in Boston, where he served as chief resident in Urology.

He has special interest and expertise in urologic oncology, urolithiasis and pediatric urology and women’s incontinence. He has extensive experience in laparoscopic urology procedures.

He is an assistant clinical professor in the Department of Urology at Tufts University School of Medicine where he has received an “Excellence in Teaching” award.

He is a diplomat of the American Board of Urology and a member of the American Urological Association.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Urology

    1601 South Main Street
    Fall River, MA 02720

    P: 508-678-0004

    Get Directions 41.7220017 -71.1451386

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.8
4.9
5

Patient Comments (128)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • As always, awesome Dr and staff

  • everything was good

  • Everything went very well

  • Doctor examined me and did lab work to understand the status and explore possible problems.

  • Got there early and they took me early

  • Dr Carroll always make you feel at ease along with his excellent medical advise.

  • Always have a candid conversation concerning my health and what to expect as far as future outcomes.

  • Dr Carroll was very thoughtful, patient, knowledgeable all-around great doctor.

  • always get great, helpful advice

  • They really care!

  • Everything was A-OK

  • Dr Carroll and his staff are always pleasant and helpful.

  • Dr Carroll is excellent & covers all problems. I wish all Dr's I visit were as considerate & caring.

  • Everyone was very kind. My doctor listened attentively to my concerns. Also my questions were answered.

  • Dr. John Carroll is the finest doctor I have ever encountered.

  • I wouldn't change a thing, very professional office and Dr. Carroll is a wonderful & caring physician.

  • Dr. Carroll is always attentive and supportive. He explained things fully and thoroughly.

  • My experience has always been very good no complaints

  • I always have good experiences at Dr Carroll's office. Everyone there does a great job.

  • I hate this service it takes way too long, you said only a few short questions and there along quite as and it goes on or not and I hate it.

  • I am very easily confused and I had to call back with instructions but they were understanding and patient.

  • The Doctor was very clever making me feel relaxed, with an awkward procedure comiing up. Well done

  • Dr Carroll always speaks at a level that is understandable.His manor is beyond comforting,you feel you can ask any question and it will be answered efficiently.

  • Dr Carroll is the best!

  • the doc was great listened to my problem and answered in words i could understand !

  • Everything was fine, I have no complaints or additional suggestions to make.

  • Have been going to this provider as needed for many years and always completely comfortable with him. I know I will get the best care possible from him. He certainly is a credit to the profession.

  • Over all you did very well! Thank you

  • As usual service and results of visit were excellent. Never felt rushed and explanations and suggestions were clear and extremely helpful Have complete confidence in Southcoast and staff after 25 years of excellent service

  • Evaluated the issue with follow up test and patient care contact

  • Over all great Dr

  • Staff was courteous and respectful. Dr. Carroll was very professional and informational.

  • Everything went well for me on this visit.

  • Just wait time was a little longer than expected

  • The provider was friendly and listened well.

  • Always great

  • Dr. Carroll is always a supportive provider and I appreciate his counsel!

  • Entire staff was very friendly. Dr Carroll was very upbeat

  • I have been seeing Dr Carroll for sometime and he has all ways taken great care of me I would recommend Dr Carroll to anyone that has any urology issues

  • Visit was great as always. Dr. Carroll is very professional and extremely knowledgeable.

  • Explained

  • Dr Carrol explained all my goals and options going forward.

  • All was very pleasant. A patient for many years and have no complaints.

  • Dr. Carroll kept my wife and I waiting One Hour in the exam room before seeing us. For One Hour. Without an apology from him.

  • Doctor Carroll is very easy to talk with & explains things in a understanding manner

  • Dr. Carroll was excellent. He is an effective communicator. He listened to my questions, and gave clear answers.

  • the whole visit was terrific

  • He understood my condition and made me feel comfortable. His nurses were very kind.

  • i appreciated the staff continuously giving me information about the schedule of my appointment: how they were responding to big number of patients, doctors' being pressed and with delayed schedules, etc.great humanity and empathy shown from staff.

  • Dr. John Carroll was excellent and provided the information that I needed and his medical assistant, I don't know her name, she was excellent too.

  • Always professional and interested in you as a patient. Dr. Carroll is an excellent physician.

  • I guess the recept, I guess the receptionist, I didn't notice she was on a telephone because she had a computer in front of her face and she says, will you wait a minute, I'm on the computer, you know, when I'm on the phone with somebody. So she was kind of nippy. That's all I wanted to say. Thank you.

  • I am new to this practice after receiving emergency care from NP.u00A0Dr Carroll is a friend of my retired urologist @ BWH and has welcomed me to this practice

  • Changing appointments times and not rushing all the time

  • Dr. Carroll was very knowledgeable and also very interested in my situation. He identified my problem and made a reasonable recommendation. I was very happy to get a timely visit with him.

  • The whole appointment was done well.

  • The staff at this location are fantastic, they scheduled my next appointment and my lab work, GREAT group of people. Thank You for your service

  • We just wish the doctor would speak a little slower because of our age. He is very informative and knowledgeable which we appreciate.

  • You and your staff did everything with the mostprofessional way possible

  • just continue on

  • Dr. Carroll is an excellent, caring physician. He is personable, clear, concise, and inspires confidence through his strong knowledge, expertise, and communication skills. Other doctors in the Southcoast system, at one office in particular, could learn a great from Dr. Carroll.

  • Friendly staff. Thorough medical assistant. Dr. Carroll was excellent. Helped me through my treatment options, statistics and performed a complete examination. I am confident that I received the same level of care locally that I would have received out of town.

  • Hi, this doctor is very good.

  • No need to explain anything.I was very happy

  • Dr Carrol was extremely thorough in informing me ofall aspects of the reason for my visit. Office staff is always friendly, knowledgeable and professional.

  • Dr. Carroll was great at explaining things to me. He was very personable and took me seriously even though my diagnosis is abstract. (I've thought I have had a UTI multiple times but urine tests have shown that a lot of them were not UTIs)I had just had a terrible experience with a Southcoast orthopedic doctor so I was so happy that Dr. Carroll has so kind and caring

  • Dr. Carroll was thorough and took the time to explain reasons for my condition as well as my treatment option. He was knowledgeable, sensitive, and informative. I feel confident about the upcoming procedure and very impressed by the overall visit. Staff were friendly as well.

  • Staff took the time to be sure I understood what I needed to stay healthy. All we're very courteous and respectful.

  • Have always been happy with Southcoast, been a patient for years, had prostate surgery in 2018 and was a patient for yearly visits before that and would recommend them to anyone needing a urologist.

  • My appointment is usually 15-20 minutes. This visit was about 45 minutes long. Dr Carroll explained new issues and remedies to me. He was very thorough. I greatly appreciated his feedback.

  • Ive been with Dr. Carroll since 2005 and would not see anyone else but him. He's kind, professional and cares about your health

  • WELL SATISFIED

  • Dr Carroll is always great and his medical assistant([Name] was wonderful too-

  • short wait timefriendly staffvery professional environment

  • I have been going to this provider for many years. I am very confident in the treatment they provided and I would not change.

  • Dr. Carroll and the staff are always friendly and very professional! This is (for me) the best Urologist I've ever been to and would recommend him to all my friends! Thank you!

  • Clear and concise while being very professional. Answered all my concerns. Very calming physician.

  • I have absolutely no issues with the provider. on the occasions I have sought his treatment it has been a 10 each time

  • Other than being extremely busy so run a bit late 100% happy with Dr Carroll.

  • Great Doctor (Dr Carrol)....

  • Office run efficiently, clean, on time, I'm happy with the appointment and outcome

  • Check in is much improved. Used to be a witch but last visit was all competent and courteous people.

  • My provider - Dr. Carroll - is excellent in every respect. The "check-out person" was distracted, distant, uncaring, and possibly over-worked. Several of the staff disregarded mask requirements, either not wearing them or leaving the nose exposed. I'd recommend this location, based on Dr. Carroll's competence. I would suggest making x-ray appointments at the officer as it's easier on the paitent in terms of one-stop shopping.

  • Dr. Carroll seem to be very knowledgeable in my care. And, you know, taking care of me. That's about all I got to say. I figured he's a good doctor. Very good doctor.

  • Bothu00A0he and the nurse treated courteously and professionally. He zeroe'd in on my problem right away.

  • everything is a 10. for me nothing needs to change.

  • Respectful

  • Dr. was very kind and he was very helpful

  • Dr. Carroll, as usual, was on time and prepared to help me in my treatment. Thanks, Doc

  • Great bedside manner. Always explain everything. Enjoy my visit.

  • Good doctor, like a friend. The staff is all very good. Very, very, very good.

  • everything was great

  • With Dr. Carroll and his staff, I find nothing but professional treatment and genuine concern for my health and mental well being. I would not change a thing.

  • I am very comfortable with Dr Carroll. He is thorough, knowledgeable and always answers my questions .He always considers what would I think would be best for me.

  • Dr. Carroll was very engaging

  • The provider, although he was delayed by on call emergencies, did not rush my appointment and spent the time to listen to my concerns about my health. I never felt rushed, or on the clock, even though I know he was behind schedule. These little actions make a world of difference.

  • Everything was handled very professionally and friendly.

  • no complaints

  • Everything was great Thank you

  • On time. Polite and respectful. Staff very knowledgeable.

  • Prompt, professional and quickly arranged blood tests and MRI.Highly recommended.

  • everything was very good

  • Best urology office around.

  • Everyone was very kind and respectful. The appointment was on time. Dr. Carroll was very understanding of current circumstances with appropriate treatment.

  • Friendly staff, caring, kind and wonderful doctor. Thank you all.

  • Staff was great and doctor Carroll was excellent.

  • Dr. Carroll is very efficient & takes time to answer all my concerns & questions. Also, appointments are always on time.

  • Great doctor office staff very caring and polite

  • I had to move my appointment out for another month and there was no problem changing to a more convienent time.

  • Excellent customer service experience

  • Great doctor. All around

  • I was pleased to see doctor Carroll and the nurse practitioner to resolve my problem and love vê the office

  • Provide details of the costs of screenings and procedures including amount due from patient

  • VERY GOOD

  • Dr Carroll is very easy to talk to. His patient skills are excellent.

  • Support staff understood the discomfort I was enduring and scheduled an appointment for when my doctor was returning to the office. Upon examination my provider requested that I go to the ER for a CT scan and his on colleague would remove the renal stone. From my appointment time (1:30) to the removal of the blockage (entered OR at 5 pm) and discharged about 7:30 pm the same day is a remarkable level of care for this patient. Thank you Dr. Carroll for taking the right course of action.

  • Dr. Carroll was great!!!

  • as always it's a pleasure coming here. Everyone is very nice .

  • spoke with dr.carroll today about my problem. He answered my questions and gave me solutions to my problem. great visit....

  • Everything went very well..dr carroll explained everything..TY.....

  • He is awesome, dr Carroll

  • Dr. Carroll did a good job at summarizing the next steps in my teasting and what will result depending on the outcomes.He put me at ease !

  • All staff was professional, courteous and kind....much appreciated.

  • Excellent job no complaint

  • Everything was perfect! Thank you

  • I received my test results via My Chart and I was concerned so I immediately emailed Dr. Carroll to explain my concerns. Rather than wait until my appointment later that week, Dr. Carroll called my cell phone as soon as he read my email and set my mind at ease. He goes above and beyond for his patients and I'm grateful to have him as my urologist.

  • Very pleased with Dr Carroll

  • Very pleased

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.