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John Carroll, MD

Co-Chief Urology

4.8 out of 5 (608 Ratings)

Specialties:

Urology

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About John Carroll

Dr. Carroll is co-Chief of Urology for Southcoast Hospitals.

He earned his Medical Degree from Tufts University School of Medicine in Boston. He completed an internship and residencies in Surgery and Urology at New England Medical Center in Boston, where he served as chief resident in Urology.

He has special interest and expertise in urologic oncology, urolithiasis and pediatric urology and women’s incontinence. He has extensive experience in laparoscopic urology procedures.

He is an assistant clinical professor in the Department of Urology at Tufts University School of Medicine where he has received an “Excellence in Teaching” award.

He is a diplomat of the American Board of Urology and a member of the American Urological Association.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Urology

    1601 South Main Street
    Fall River, MA 02720

    P: 508-678-0004

    Get Directions 41.7220017 -71.1451386

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
5

Patient Comments (152)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • He was amazing. Very kind,sweet yet professional. It was my first time here and I'm so glad he is my doctor

  • My appointment was scheduled at 2:10, and at exactly 2:10, the Doctor walked into my exam room. Beyond being punctual, Dr. Carroll's examination of me, complete assessment of my needs, and plan of care were very thorough. He laid out a range of treatment options that helped me make an informed decision about next steps. Very professional and caring. Couldn't ask for a better interaction.

  • My vasectomy was quick and as painless as possible. The doctor and nurse were both professional, pleasant, and thorough. I don't normally go around advising people to get a vasectomy but if someone is considering one I would recommend this practice.

  • The staff was easy to deal with and very helpful and kind.

  • I have been seeing Dr. Carroll over 16 years and I have nothing but good things to say about him and his staff. They have all been very caring and compassionate during the difficult times and always very supportive. Dr. Carroll always goes over everything thoroughly and during procedures, he tells me step by step what he is going to do next so that I am not startled, even when I have had the same procedure many times. I would and have recommended him to many friends, family, etc., and will continue to do so.

  • Dr. Carroll, ably-assisted by the nurse (I believe his name is [Name] made the cytoscopy process as pleasant as possible and provided concise answers to all of my questions. Both the check-in and check-out staffs were cordial and most accommodating as well.

  • Dr. Carroll was very knowledgeable. He explained everything so that we could understand it. He had a lot of patience. He asked if we had any questions. He was all around a good doctor.

  • Good knowledgeable staff. Office and exam rooms were professional, well staffed, clean, well marked out. Dr Carroll has a very good and reassuring manner. He explained clearly my medical situation, answered all my questions. I left feeling informed and more confident that I know what I have and what I have to do about it.

  • Courteous Staff - everyone friendly and helpful, tops

  • Seen promptly at the scheduled time. No improvement necessary.

  • Everything was done in professional mode and the process was done in a very simple.

  • Everything is always perfect.

  • I waited an hour past my appointment time before seeing my doctor. i know unexpected treatments sometimes are necessary but someone should have told me the wait time would be long. I know doctors are very busy these day but patients also have other events scheduled back to back.

  • excellent care always.

  • No complaints with my visits to this office.

  • Very pleasant atmosphere

  • Very pleasant experience, enjoyed the visit!!!! Great Dr!!!

  • Dr Carroll is cheerful, caring, and makes you feel comfortable.

  • Dr Carroll is always professional. He explains things, is willing to take the time to listen and takes care of medical issues as he would want his family members to be treated and cared for.

  • Always a pleasure to see doctor Carroll.u00A0u00A0he's very informative and professional

  • Nothing more I'm always happy when I leave the office nothing better can be done

  • Dr. Carroll explains complex conditions in readily understandable language without diluting the substance. He is a pleasure to see and I came away feeling he really wanted me to be well.

  • Both my husband and I see Dr Carroll. The staff is friendly and knowledgeable. Dr Carroll sure knows his stuff!

  • Love Love Love Dr Carroll! He is attentive, efficient and spends as much time as needed to resolve my issues. He listens, is always on time or cares enough to communicate when he is late.

  • All staff were pleasant and hospitable. Dr. Carroll talks fast, but I have learned over the years on how to keep up with him while at the same time ask for clarification if needed. In my opinion, he is tops in his field! His staff seem to enjoy their jobs and I can only imagine that is because of Dr. Carroll and the way he appreciate their work.

  • Nothing. Dr. Carroll and his staff were excellent as always.

  • All went well after I got to see the Dr. My appt was for 10:45 & got in at 11:45. Wonder if my appt was in the afternoon??

  • Staff very professional and courteous. Dr really listened and was informative

  • I love my appointment with Dr Carrol..He is a very good Dr..He cares for you and takes the time you need. [Name] [Name]

  • I always have a good experience when I see Dr Carroll

  • have been seeing Dr. Carroll for many years....always helpful, a great listener...

  • Was very aware of my past health issues. Provided information on how I could reduce my prescription costs.

  • Dr Carroll is an excellent urologist. He keeps me well informed about the results of his thorough exam- His support staff are very congenial and professional in the care that they take to make you feel comfortable physically and emotionally during the preparation for the exam. I always recommend this urology practice to friends and family.

  • I have recommended Dr. Carroll to many friends. He listens to his patients' concerns and provides exceptional care.

  • Dr Carrol was fantastic I'm so glad he is the dr I was referred to Very informative and a super nice guyThank you for everything

  • Dr Carroll is one of the best doctors in the area and is extremely knowledgeable in his field of urology. He has always treated me with respect and kindness. He has a relaxing and calm tone which puts me as ease. Dr Carroll always takes time to listen to my concerns and explains my treatment in a way I can understand. He treats me as a person and not only as a patient and I thank him for that.

  • Dr Carroll is a pleasant and thorough Dr.

  • Dr Carroll listed to my concerns, and discussed options for treatment. Very pleased with the outcome of my visit. He was wonderful.

  • Clean facility, kind, courteous. No need to change. Thank you

  • Dr Carroll was Great and Thorough

  • Dr Carroll is a excellent doctor. The best. Friendly and he knows his trade.I would give him twenty stars if i could .

  • Feel totally comfortable and confident with Dr Carroll's treatment plan and care. Also great bedside manner.not nervous anticipating upcoming appointments.

  • If the doctor is running an hour behind it would be advisable to inform patients of this ahead of time, or at least when they check in. Our time is valuable too, and wasting it sitting in a waiting room for an hour is very frustrating.

  • Wish ever doctors office was like this. I was seen at the Time the appointment was made for!

  • This was my third annual visit, and all went well, as on previous two visits. I have no complaints, and I can't think of anything that would have improved my experience. Prompt and attentive are the two words to best describe Dr. Carroll's practice.

  • From the moment I entered the practice everything was made easy. From check in, being taken into my appointment on time, clear instruction on specimen collection and easy with [Name] on issues I was being seen on that day. Dr. Carroll was personal, information and easy to talk to. I left with a sense of relief given the ease of my appointment and results. Thank you.

  • The doctor and nurse I had were awesome and took excellent care of me. Helped me to relax and did what they had to do in a fast and caring way. If you take care of your team like they took care of me I see you guys have an amazing urology department. Thanks again for making this a pleasurable experience.

  • Always puts you at ease. He is the best.

  • Staff was very polite, helpful. Dr. John Carroll is the best urologist out there, he's always on time, he's very thorough, sits with you. If you don't understand something, he will actually draw a diagram explaining what he found. He is on top of issues, I find something wrong,he takes care of it, immediately, listens well I can't say enough, good things about this guy. Best doctor around highly recommended and saved my life.

  • Well, I've seen Dr. Carroll years ago and he was very helpful back then. I haven't been there in a while because I didn't need to go to there, so this last visit from the moment I walked in and registered in very polite, very courteous. The appointment, I had maybe less than a 10 minute wait, it was just a great around experience. He was very informative, checking out they were very informative, very helpful for making my other appointments. I mean, very professional office, there should be a whole lot more of them around.

  • No need to change anything

  • Dr. Carroll and his stuff are exceptional in every way. My husband and I are both patients and I always dealt, professionally dealt with. Professionally, kindly and not to quickly just quickly enough. Thank you. Bye.

  • facility is know updated and exam rooms are clean.

  • Always been treated efficiently, professionally and courteously at Southcoast, not likely that I would ever give a bad experience..

  • No alcohol prep were provided in order to give a sterile urine sample…no summery was printed out…LPN asked questions about up to date medications and surgery s but did not read off what was on computer…I expected a procedure to take place but nothing happened ,have to go back in 6 months again…what was the reason for me to be there?

  • it would be great if you get the wait time to see the doctor, once you are in the examining room, down to 20 minutes instead of 35

  • John Carroll is prompt, professional, courteous and thorough.

  • Courteous, professional staff. Doctor's apology for running a little late. Attentive during visit.

  • They had patients

  • Dr John Carroll was excellent and pleasant. His aide was also very pleasant and helpful.

  • Everything was great. Thank you.

  • provider was distracted and in a hury

  • Really the only issue was i had My appt canceled 3 times. The 4th time i finally Got the procedure done. That's my only issue

  • all was well with high degree of courtesy andunderstanding of my problem

  • This office is always exceptional. Dr carroll is the best doctor I've ever had!!

  • Very pleased with this provider

  • Dr Carroll is always given encouragement and explains treatmemt

  • Outstanding !

  • Dr. Carroll is clearly very smart and knowledgeable but is also very down-to-earth, with an engaging "bedside manner." He very clearly and carefully explained everything in terms I understood, including treatment options and next steps. Eleven out of ten stars!

  • So pleasant and welcomingI trust Dr. Carroll completely when making treatment decisions.

  • All of my concerns were discussed. Great explanations Dr Carroll very personable.

  • My appointment with Dr. Carroll was awesome. He is very thorough and tells it like it is.

  • The provider understood my issues and explained what was available and how to save money on prescriptions not covered by insurance which was amazing.

  • The staff and doctor were very kind and friendly, making what could have been an uncomfortable procedure understandable and easy to get through.

  • Dr Carroll is a kind and competent provider. His staff were efficient and make you feel comfortable. Excellent practice.

  • Have complete confidence in this provider. Will definitely continue my association with him and would recommend him highly

  • Dr. Carroll is always kind and pleasant. He always explains well. I found his assistant, the one who helped me through the procedure,also very kind. She gave a very good explanation as to what to expect during the procedure and guided me through each part.

  • Dr Carroll is GREAT

  • Friendly, professional atmosphere. Kind and considerate.

  • Excellent care, comprehensive communications, caring environment

  • doctor quickly reviewed my medical records and as a result he was ready to have a conversation about it ... did not try to push any treatment or medications on me ...

  • Unusually long wait but reasons were explained and were acceptable. Dr. Carroll is the best! Totally happy with his care on my issues.

  • All in all a very satisfactory visit. Dr. Carrollis very knowledgeable and informative.

  • Dr Carroll was professional, courteous, and pleasant. Staff was also respectful and pleasant to deal with. This is only my first visit with this doctor but so far very satisfied.

  • Made me comfortable during this process!! Thank you!

  • My visit went smoothly. All staff were professional.

  • Courteous, compassionate, caring, knowledgeable, and efficient.Can tell staff enjoys working there and take pride in providing excellent care and patient experience.

  • Dr Carroll is top shelf!!!

  • I was a new patientThe Dr was also on callThe office was running lateHe was very apologeticI like his approach to my problemLooking forward as his patient

  • very comfortable with Dr Carroll

  • Dr. Carroll was by far one of the most professional and friendly doctors I've ever met. He listened, answered my questions and treated me like a fellow person. He obviously cares deeply about his patients health and the quality of care he provides. I'm very grateful for finding him!

  • Always good nice staff

  • Everything went smoothly

  • Everything. Can't fix perfection! Keep it rolling

  • Dr. Carroll and staff are excellent.

  • Dr Carroll is great

  • Dr. Carol is very professional he's kind and friendly and best of all veteran.

  • Dr Carroll and his staff are amazing. Doesn't matter which nurse I get, they are very knowledgeable and personable. Dr Carroll is the best, and a great listener.

  • Right from the start, I was dealt with in a very expeditious manner, which helped me to get the medical attention I needed quickly & safely. Everyone I saw was courteous & knowledgeable, which made me feel comfortable & confident.

  • We felt that the wait in the exam room was a little longer than we would have liked

  • Very happy w/ Southcoast care.

  • Caring, listens well

  • The reception was very, very poor. The doctor was very good. The reception was very, very poor. That's about it.

  • Compassionate and comprehensive in diagnosing my medical issue and the plan of treatment moving forward. Very please with Dr. Carroll and his staff

  • Dr Carroll is awesome and caring with him you are in good hands

  • Very helpful and courteous staff. Very impressed with Dr. Carroll.

  • Extremely busy staff. Staff not fully trained on Epic EHR.

  • Dr. Carroll is an especially nice and understanding Doctor! I have " other " medical issues and he is very accommodating to them. He listens and is very thorough.

  • Everyone pleasant.

  • Dr Carroll is a top urologist who shows care, respect, and kindness to his patients. Southcoast is fortunate to have such a highly qualified physician.

  • What is done extremely well is the fast, professional process and information provided to me with clear, easy to understand instructions. To me, this office is a great example of outstanding people that truly care.

  • Always professional, caring, and helpful in dealing with aging issues.

  • My appt went well. Dr Carroll was good and explained each step as did his nurse. She was excellent.

  • First time I've experienced a kidney stone and ER referred me to Dr Carroll and I was very impressed with him and the facility. He answered all my questions and gave me all the information I needed and what I could expect in the future and what I should do. Highly recommend and grateful

  • Dr Carroll, listens,is very familiar with my history and current health and explains things completely.

  • I was treated with respect and kindness throughout the entire process. Dr Carroll explained every procedure done with knowledge and kindness and listened to every question and answered politely. Nothing needed to improve my visit.

  • Doctor Very Clear in discussing Treatment. Very Professional Thoughtful,

  • I was treated very well at Dr. Carroll's today. I hadn't seen him in a few years cause of the COVID but he made sure that my visit there was a good... great visit, and I recommend him to anyone. That's my recommendation. Thank you.

  • office staff was friendly and attentive. Dr. Caroll provided excellent care. He listens very carefully, which not all doctors do. He understood my concerns and explained my options very well.

  • Dr Carroll is an excellent physician and I'm glad that he is my urologist. The office staff is always helpful and professional!

  • Great professional staff from check in to checking out. Dr Carrol always is fantastic with is explanations of my health status and makes recommendations that I trust.

  • They simply provide high quality care.

  • as always everyone here are very pleasant and polite . they are very respectful of their patients.

  • Don't over book appointments.

  • The staff at check-in and check-out are always the least friendly, kind and professional of any office I have been to. My wife told me she felt the same way. What a shame considering Dr. Carroll is so great.

  • Dr. Carroll is excellent—caring and comforting. A great doctor.

  • When I checked in, I was called to the examining room in a matter of minutes. The staff took the time to explain to me the entire procedure and was spot on with her explanation. Even though the procedure wasn't the most pleasant of things, Dr Carroll and staff made up for it.

  • Dr. Carroll is the best. Explains everything and is very kind.

  • Less waiting time to see the doctor. I waited one hour. Booking less patients to provide timely and better service.

  • Everything was fine and very professional.

  • Dr Carroll is the best he listens and takes very good care of my health

  • Very informative and helpful. Just right for me.

  • Everything was fine. It did seem overbooked on this day. Staff and Doctor were good.

  • Wait time too long

  • Get a big giant fish tank for the lobby because i love aquariums. Otherwise you are doing great

  • Listened carefully and responded with apt information; seemed very caring

  • Always friendly and professional in treatment. I am confident in the treatment and recommendations I receive here. Dr. CARROLL is a superb doctor.Thank you.

  • Let patients know prior to arrival that they will need to provide a urine sample to start their visit I assumed this was the case but was not actually told how important that step is until after I was going into the exam room

  • Only issue was that parking was difficult at the location.

  • Very professional and informative

  • Dr. Carroll is always informative, and listens attentively. He answers all questions and is very professional. His office manager [Name] is wonderful. She also has a caring manner. I would recommend Dr. Carroll unhesitatingly.

  • First visitAncillary staff friendly and professionalDr very personable and appeared interested

  • Everyone from office staff to Dr Carroll were very friendly, helpful, knowledgeable and courteous and put me and my wife at ease.

  • The staff and doctors are just beyond wonderful and attentive to the patients needs etc

  • The wait was a little long

  • Dr.Carroll was friendly, knowledgeable, compassionate, and listened well. A treatment plan was developed that met my needs and desired results.

  • Excellent Doctor.

  • No improvement needed.

  • Never had any problems with the my visit and get checked yearly. Kudos to the Nurses and Office Staff. Thanks again Dr.Carroll

  • Everything went very well..good job..

  • Dr.Carroll and assistant [Name] were both very friendly and made me feel at home. They explained thetest I was having so I wouldn't be nervous.

  • Dr. Carroll is not only an extremely knowledgeable and well-qualified doctor, but he has a style that puts you immediately at ease - like someone you have known for years - and takes whatever time necessary to answer questions.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.