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Urgent Care

John Carroll, MD

Co-Chief Urology

4.9 out of 5 (642 Ratings)

Specialties:

Urology

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About John Carroll

Dr. Carroll is co-Chief of Urology for Southcoast Hospitals.

He earned his Medical Degree from Tufts University School of Medicine in Boston. He completed an internship and residencies in Surgery and Urology at New England Medical Center in Boston, where he served as chief resident in Urology.

He has special interest and expertise in urologic oncology, urolithiasis and pediatric urology and women’s incontinence. He has extensive experience in laparoscopic urology procedures.

He is an assistant clinical professor in the Department of Urology at Tufts University School of Medicine where he has received an “Excellence in Teaching” award.

He is a diplomat of the American Board of Urology and a member of the American Urological Association.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Urology

    1601 South Main Street
    Fall River, MA 02720

    P: 508-678-0004

    Get Directions 41.7220017 -71.1451386

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (117)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Out standing

  • Very professional health care.

  • Dr. Carroll is straight forward and knowledgeable, i really appreciate his honesty and look forward to seeing him in the future

  • I have been with Dr. Carroll since 2005. I will not see anyone but him. He is amazing…When he retires it will be s huge loss to our community.

  • I've been a patient of Southcoast Health for a number of years and they've always been courteous and professional and helpful in my care.

  • [Name] the LPN, was great, and Dr Carroll was kind, gentle, considerate and professional. I can't compliment them both enough.

  • Always have a pleasant visit and clear discussions.

  • Everything was explained to me very well

  • Dr John Carroll & Staff was excellent!

  • The staff & Dr Carroll was professional, courteous & patient Bravo!!

  • Other than the provider, staff had an attitude. Not good.

  • All went fine Dr John Carroll is an extrem professional along with his staff my visit went smooth from start to finish my dr John Carroll and staff are a great credit to South Coast there are a must have in our society there wonderful people!!

  • Everything was as it should be.

  • Impossible to improve. Professional provider and staff. Increase my copay and give them all a raise.

  • I really love this office.The only thing i didnt like is check out . I was standing there at check out for 5 minutes and the lady wont knowledge me she was typing on the computer. Lease look at me and say i will be right with you. Very uncomfortable. She needs to learn to communicate with people. Would she like it if she was treated like that?????

  • Dr Carroll is the best. Great doctor and listener. Great guy as well

  • I've been a patient here for a very long time. Dr Carroll had been awesome at taking care of me.

  • Support personnel in training were scarey!!

  • Doctor is always friendly and informative to my needs

  • Everything, from check in to check out was done with care and very professional. Dr. Carroll was very nice and concern of my health.

  • Friendly staff Appointment was on time

  • Dr Carroll is excellent. Very personal and caring. Explains everything in a way to easily understand.

  • Dr. Carroll is a fine man and a caring doctor!

  • Straight from when I walk in, the staff at the front greet you friendly. Right from when you walk in to when you get inside the office, not the office, when the nurses take you in to the back room. I needed assistance with helping me in the bathroom. I needed those little hat things. They helped me with that. No problems. Friendly, friendly staff. And Dr. Carroll is always pleasant, always smiling, goes through my x-rays with me, allows me to see, explains to me where the kidney stones are. Very outgoing and friendly.

  • listen and made meaningful suggestions

  • Dr Càrroll is the best. Always kind and informative. Makes me feel better every visit I have with him.

  • Everything on time and professional and friendly. I also learned a lot from Dr. Carroll about options and future care. Outstanding Doctor and support staff.

  • Waited in exam room to see the doctor for an hour and a half. It would be helpful if patients could get a call ahead of time if the doctor is that far behind, and have patient come in a little later.

  • Extremely efficient

  • It's 2024 there is no reason for a patient to need to wait an hour to be seen. Dr Caroll is great, but not the only place people need to be.

  • Dr Carroll was exemplary in his manner, expertise, and thoroughness. He was very efficient yet did not rush me through my appointment. I felt listened to and validated for my concerns. Highly recommended

  • Dr. Carroll and his team are great. I feel that he is fully up to speed on my health. We always have a good conversation. Highly recommended.

  • Generally great care

  • Dr. Carroll is the best! Always spends the time to make sure that I understand what is going on. Awesome person who cares and takes the time to know me and my issues.

  • You did everything well. Thank you

  • Dr. Carroll is awesome! He explains medical things so a person such as myself can understand. He also understands my phobia about Dr's offices. He is a skilled physician that understands patients' needs and requirements! Highly recommended.

  • Everything. Timely and courteous.Answered all my questions

  • The staff is always so nice and willing to listen to me.Dr . Carroll is absolutely wonderful and answers all my questions .He should give workshops on how doctors should relate to their patients !!!!

  • Very knowledgeable doctor.

  • The only thing I can say is that everything is done very professionally every year that I have been going back for the procedure.

  • I've been treated by Dr Carroll over many years for different things. The staff is friendly and knowledgeable. Dr Carroll is very good.

  • Everything is ok

  • Dr. Carroll is a great Dr..he listens , very informative , and good at what he does . Would recommend him to anyone!

  • Everyone in this office is always professional and courteous! Dr Carroll is exceptional as always. He is a rare physician and adds credibility to your organization.

  • Great service great doctor and staff

  • I am cared for by everyone here, thank you.

  • Always satisfied with Dr. Carroll

  • I was very happy and pleased all the way around.

  • I was happy from start to finish. Keep doing what you're doing.

  • This office is always professional. Dr Carroll provides excellent care. Always willing to listen and discuss things. He cares for his patients as if they were his own family. I have always recommended him to family and friends.

  • Staff was great Dr was great.

  • Yes, I saw Dr. Carroll for the first time. He was brand new to me and I could not have asked for a better person. Not only was he very aware and acknowledging of my condition, but he gave me reports from past visits which were relevant to this visit and I would highly recommend him as a urologist. Thank you.

  • Dr Carroll is a fine physician.

  • Awesome doctor! He is courteous and explains everything very well. He takes time to listen to me and makes me feel extremely comfortable talking about my health concerns.

  • Courteous, knowledgeable and compassionate staff and Dr. Carrollnn

  • Dr. Carroll and the staff were phenomenal. It's a standard that should be followed by all. They are very knowledgeable, very caring, very understanding, very friendly, and it's a standard that should be followed by all medical personnel. If I had to give 10 stars, I'd give them 12. So enjoy your day, and thank you.

  • From making the appointment to the checking out after the physical everything was professional and appreciated.

  • No complaints from me. I will be seeing Dr. Caroll again.

  • Dr Carroll is very personable and always on top of my health. He explains things thoroughly and clearly. He is the best.

  • Dr. Carroll is excellent!

  • Very short wait to be seen. Staff very polite and courteous. Dr and assistant took time to explain things and they gave me future options for my situation

  • This practice was able to fit me into their busy schedule after learning from my PCP of a concerning change in my health. The staff were friendly and helpful. Dr Carroll had good explanations of my symptoms, put me at ease and he discussed a care plan with me.

  • Most expedited and cordial visit ever.Relieved that piped office music volume was less imposing than usual

  • The office of Dr. Carroll do in my opinion a great job during my examination and thru my future appointments.

  • Very comfortable with visit. They were very Professional and Caring.

  • all was excellent

  • Everyone from the staff, lpn, and Dr were fantastic to deal with!

  • I was very satisfied with the care and professionalism at the facility.

  • Was a great visit. I really like Dr Carroll and not looking for anyone else.

  • Dr Carroll is always someone I would trust in what he says. He explained answers to my questions and was very concerned about my other appointments for my kidneys. I know I can always count on him

  • All was great. No suggestions.

  • I was unsure about my visit as I was a first-time patient, but this doctor came highly recommended by my PC and friends as well. Everything about my visit was first-rate. All office personnel, and the doctor as well Dr. Carroll was attentive, concerned, informed and informative, and reassuring. As I was there for a PSA irregular reading, this last was especially important to me. I am glad that I have him as my urologist and feel comfortable in his care. This, after a first visit, speaks for the type of physician's care comes from this office. I would highly recommend Dr. Carroll to anyone.

  • All went very well. Dr Carroll and staff were very informative and courteous.

  • Six years post surgery, I am always anxious about my cancer returning. Dr. Carroll takes the time to explain my test results, answer my numerous questions and reassure me. He is wonderful at helping me understand how to keep everything in perspective . A truly impressive doctor.

  • Well run office Super friendly stall as well as the dr

  • My experience was great! Everyone was helpful and courteous. I would highly recommend this facility to friends and family if they needed a urologist.

  • All good, thanks .

  • Everyone is always courteous and helpful.

  • Dr Carroll is one of the best health care professional around.

  • Keep doing what you are doing now. Great service

  • Urology Inc. is the best and Dr. Carroll is by far the best Urologist I have ever worked with.

  • Dr. Caroll and his staff are the best

  • Very efficient

  • I was seen in a timely fashion. And Dr Carroll covered all aspects of my concern and problems.

  • [Name] I'm not sure of spelling, the MA was very nice and professional yet friendly. Reception both checking in and out were also kind.

  • There were too many simultaneous appointments. I had to wait over an hour before being seen.

  • Dr. Carol and all the staff are very kind. I never have a problem getting an appointment or being seen. When I have questions or concerns they always get back to me quickly. I love this office!

  • All around great visit, on time, friendly visit, knowledgeable Doctor and staff

  • Doctor explained the medical information in plain languange.

  • Timely, professional, informed, believable.

  • Everything thing was done very professionally

  • Dr and staff were all very professional and knowledgeable made me feel comfortable knowing I was in good hands

  • Excellent medical service

  • My appt was for 9:40am and I arrived at 9:30. I was called in my a tech approximately 35 minutes after my appt time and waited another half hour to see the provider. I understand offices can get behind but this was more extreme than usual. What should have been a 15-20 minute annual check in turned into almost an hour and 29 minutes. If patients are booked close together it would be nice if patients at least got the heads up and knew what to expect for wait times if at all possible. Dr Carroll is worth the wait for sure but it impacted my work day negatively.

  • I have always had a great experience with all my medical doctors

  • He is a great dr

  • Southcoast always does a good job, which is why I've always utilized their medical services & providers.

  • Dr Carroll is the best, he has awesome bed side manner, and has empathy. The fact that he's an amazing doctor, puts him over the top. The staff is always very friendly, and helpful.u00A0

  • Dr Carroll was very thorough and explained everything about my condition so I understood

  • You did everything right.I have nothing to complain about. Thanks for your patience

  • Waited over an hour to be seen by physician.

  • Dr. Carroll is the best. Exceeds my expectations every time.

  • Friendly , thorough, knowledgeable

  • always listens to my concerns and never had any issues with the dr. or his staff

  • Dr Carroll is the best!

  • Dr. Carroll is an excellent physician. He is knowledgeable as well as kind and compassionate. He takes the time to listen to his patients and engages with their family.

  • Gave us an appointment ASAP, knowing what we needed & helped as soon as they could. Everyone there was very understanding of our situation & helped us.

  • Always take care of my needs of my health provider is excellent. I wouldn't ask for anybody better thank you so much for your time and appreciate it. You accepted me as a patient.[Name] [Name]

  • Everything about my appt I was very pleased.

  • Very rude.

  • My first visit with this doctor was professional and courteous leaving me with a comfortable feeling for continuing visits

  • Very professional and personable. Knowledgeable and clear. Can't think of anything that would have improved the experience.Thank you!

  • Dr. Carroll is a great doctor in every way

  • Dr. Carroll is a wonderful doctor.

  • Dr. Carroll is a great Doctor, but the waiting time to be seen from the actual appointment time is way too long and is due to overbooking. Sitting in the exam room for over a half hour is unacceptable.

  • I'm very pleased with the service

  • Nothing, everything was perfect

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.