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John Carroll, MD

Co-Chief Urology

4.7 out of 5 (699 Ratings)

Specialties:

Urology

About John Carroll

Dr. Carroll is co-Chief of Urology for Southcoast Hospitals.

He earned his Medical Degree from Tufts University School of Medicine in Boston. He completed an internship and residencies in Surgery and Urology at New England Medical Center in Boston, where he served as chief resident in Urology.

He has special interest and expertise in urologic oncology, urolithiasis and pediatric urology and women’s incontinence. He has extensive experience in laparoscopic urology procedures.

He is an assistant clinical professor in the Department of Urology at Tufts University School of Medicine where he has received an “Excellence in Teaching” award.

He is a diplomat of the American Board of Urology and a member of the American Urological Association.

Locations

John practices at the following locations:

Southcoast Physicians Group Urology

1601 South Main Street
Fall River, MA 02720

P: 508-678-0004

Get Directions 41.7220017 -71.1451386

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Helpfulness of clerks and receptionists
4.7
 4.8
 4.8
 4.5

Patient Comments (125)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.


  • Mar 26, 20
    Verified Patient

    The office staff was very courteous and helpful. Dr. Carroll is one of the most compassionate physician and he answers all questions and concerns with a great understanding and knowledge. His responses are caring and easy to understand. You feel that you have received a very thorough exam and a comforting analysis.


  • Mar 26, 20
    Verified Patient

    Dr Carroll was great and easy to chat with -will recommend him to everyone


  • Mar 25, 20
    Verified Patient

    Dr Carroll needs no suggestions for improvement. He is the very best in medicine


  • Mar 21, 20
    Verified Patient

    I was a new patient or I am a new patient of Dr. Carroll and found my initial visit really terrific. He listened to everything that I told him. We went through and discuss them he ordered the lab tests that I needed. He called me back immediately when he got the results. I was very pleased. Thank you.


  • Mar 17, 20
    Verified Patient

    Staff was courteous an DR Carroll very professional !


  • Mar 16, 20
    Verified Patient

    Front office staff was very friendly, a pleasure to deal with. Dr Carroll is someone who I would highly recommend.


  • Mar 15, 20
    Verified Patient

    Great staff, great doctors


  • Mar 14, 20
    Verified Patient

    I've been seeing Dr Carroll for over 20 years. He has great bedside manor and always listens to my concerns.


  • Mar 14, 20
    Verified Patient

    Everyone was very friendly and inviting and informative


  • Mar 7, 20
    Verified Patient

    Dr. Carroll was very nice and explained things to me clearly


  • Mar 7, 20
    Verified Patient

    My MD was running late and not in the office yet, I was told I could wait, reschedule, or see another MD. I chose the MD, Dr. Carroll, and very glad that I did. He took care of the reason for my appt. and offered to care for me anywhere and anytime.


  • Mar 4, 20
    Verified Patient

    Courteous and professional


  • Mar 4, 20
    Verified Patient

    Cant say enough about Dr Carroll. He is the best Period.


  • Mar 2, 20
    Verified Patient

    As always, everyone is very polite and professional


  • Mar 2, 20
    Verified Patient

    I had to wait a little bit in the exam room because the computer was not functioning properly.


  • Feb 5, 20
    Verified Patient

    everything went very well..


  • Feb 5, 20
    Verified Patient

    No complaints help were ALL very friendly and helpful


  • Feb 4, 20
    Verified Patient

    The entire office is run very well.


  • Feb 4, 20
    Verified Patient

    Very happy and comfortable with Dr. Carroll


  • Feb 2, 20
    Verified Patient

    No improvement needed


  • Feb 1, 20
    Verified Patient

    Very informative visit. Very much satisfied and I appreciate everything that's been done.


  • Jan 31, 20
    Verified Patient

    Very understanding. Nice patient understanding of their issues


  • Jan 30, 20
    Verified Patient

    Appt was at 10:20 am, I left work for the procedure I was having that they told me takes 10 minutes.11:20 I was still in the exam room and no dr.


  • Jan 29, 20
    Verified Patient

    I walked in right to the window for quick service. Just as I finished the form I was given to fill out they called me in for my check up. The Dr. was in a few minutes later. All in all a very pleasant experience.


  • Jan 28, 20
    Verified Patient

    Dr. Carroll is superlative! I sought him out by asking several people I know-he is fabulous in every facet. The office is confidential, the staff is wonderfully professional and the experience there is first rate.


  • Jan 28, 20
    Verified Patient

    Excellent and prompt


  • Jan 26, 20
    Verified Patient

    Outstanding staff and care!


  • Jan 26, 20
    Verified Patient

    very nice and good care


  • Jan 21, 20
    Verified Patient

    Excellent experience as always. Dr. Carroll is outstanding.


  • Jan 12, 20
    Verified Patient

    I was extremely satisfied with my care, and I was seen on an urgent basis and seen very promptly and I was very, very thankful. I couldn't have been happier with my experience. Thank you.


  • Jan 10, 20
    Verified Patient

    Excellent doctor and staff


  • Jan 10, 20
    Verified Patient

    everyone was very nice personable I would recommend this office to those I know. Dr.Carroll explained the procedures and left me making the choice of what I wanted to do. I like that fact.


  • Jan 8, 20
    Verified Patient

    Kind, courteous, competent, quick. Thank you!


  • Jan 6, 20
    Verified Patient

    As well as could be expected !!


  • Jan 4, 20
    Verified Patient

    Dr. Carroll as well as the entire staff were wonderful. I answer all my questions and they were able to help me medically and emotionally with any issues that I had very very happy with Dr. Carroll and his entire staff.


  • Jan 1, 20
    Verified Patient

    Dr Carroll is ALWAYS up to speed when he walks through the door. He responds to all of my questions quickly and clearly. I wouldn't trust my prostate health to anyone else!


  • Dec 31, 19
    Verified Patient

    Staff was very professional and friendly.As was the provider. He explained what to expect in a very thorough manner.


  • Dec 31, 19
    Verified Patient

    As usual excellent service.


  • Dec 30, 19
    Verified Patient

    Dr Carroll is great. He is the best doctor I see.


  • Dec 29, 19
    Verified Patient

    Dr. Carroll is one of the few great doctors I have had and I trust him completely.


  • Dec 20, 19
    Verified Patient

    I was very satisfied.


  • Dec 20, 19
    Verified Patient

    Girls at reception desk were very sociable and helpful.Also the staff bringing me too the examining room. Dr. Carroll was his usual professional selve,and explained my condition in a very understanding way.


  • Dec 19, 19
    Verified Patient

    Dr Carroll takes the time to listen to all your concerns and provides feedback that is helpful and easy to understand


  • Dec 17, 19
    Verified Patient

    Dr. John Carrol and his assistantswe’re excellent ! Just as I experienced last time, they werecompassionate, knowledgeable, andhelpful. They also exhibited a great sense of humor. A great team !


  • Dec 17, 19
    Verified Patient

    I love Dr. Carroll. He's an excellent urologist. He's very informative and extremely helpful to my concerns and the staff is fabulous also.


  • Dec 14, 19
    Verified Patient

    Everything was great experiences. Really cool, really nice really, good, okay.


  • Dec 3, 19
    Verified Patient

    I was very,very satisfied have been for many many years, office staff is wonderful, Dr. Carroll's out of this world. Everything was great. Goodbye.


  • Nov 26, 19
    Verified Patient

    all in all, a very pleasant experience.


  • Nov 24, 19
    Verified Patient

    Very pleased. Comprehensive explanation of my medical matters


  • Nov 22, 19
    Verified Patient

    Great experience!!


  • Nov 22, 19
    Verified Patient

    Doctor Carrol is one of the best kindest individual I've ever met and all of his nurses are angels very caring and kind total professionals.


  • Nov 19, 19
    Verified Patient

    The staff is always very friendly. I was brought in 35 minutes after my scheduled time which was unusual. All in all I am very pleased with this facility.


  • Nov 16, 19
    Verified Patient

    Everything from front office to Dr.Carrol


  • Nov 14, 19
    Verified Patient

    excellent service


  • Nov 13, 19
    Verified Patient

    The appointment went perfectly so I really don't have anything else to add.


  • Nov 11, 19
    Verified Patient

    Very punctual on this visit. I'm not complaining, but other visits I have had a longer wait. If you've changed something with scheduling, it's working.


  • Nov 8, 19
    Verified Patient

    I was seen on time and did not have to wait.


  • Nov 8, 19
    Verified Patient

    Teach the Office Staff to be more courteous


  • Nov 7, 19
    Verified Patient

    Dr Carroll is a very good doctor.


  • Nov 6, 19
    Verified Patient

    The physician is very able, personable and cares for his patients. He takes the time to fully explain my conditions and the things to look for. I feel like a participant in my healthcare path. His new PA is also very capable, complete, competent and shows great care and interest.


  • Nov 6, 19
    Verified Patient

    I waited an hour and fifteen minutes in exam room after i was checked in. I was about to get up and leave as the Dr. walked in. They need to be more responsible with the number of patients they schedule at one time.


  • Nov 3, 19
    Verified Patient

    Once I was seen, the doctor was very personable and was nice enough to explain why they were all 30 minutes behind


  • Nov 1, 19
    Verified Patient

    No improvement needed. I was seen in timely manner and was respectfully treated by a great staff, as usual.


  • Oct 30, 19
    Verified Patient

    Dr Carroll is just awesome,seriously !


  • Oct 25, 19
    Verified Patient

    Dr. Carroll gave me a clear explanation of my disorder and what to expect from treatment.


  • Oct 24, 19
    Verified Patient

    always a pleasure to chat with carroll


  • Oct 24, 19
    Verified Patient

    Dr Carroll and associates are all top shelf!!!!


  • Oct 24, 19
    Verified Patient

    Dr. John C. Carroll is very professional, knowledgeable, caring, concerned. I have I have no negative feedback to him. He is excellent. Very meticulous. He explains everything. I have no problem with him whatsoever. I have to apologize. I'm hearing impaired and I just about could hear what was going on. Take this as what it should be. John Carroll is the best. Out of 5 stars I give him 6. Enjoy your night and thank you for the call.


  • Oct 23, 19
    Verified Patient

    Always exceptional care and service.


  • Oct 22, 19
    Verified Patient

    Very professional and pleasant....from the receptionist to the nurse, PA, doctor and checkout.


  • Oct 19, 19
    Verified Patient

    Always professional and friendly, very comfortable appointments,


  • Oct 18, 19
    Verified Patient

    A 35 minute wait after being 15 minutes early is not acceptable. My time is important.


  • Oct 12, 19
    Verified Patient

    Happy to have found a good practice after relocating to the area three years ago.


  • Oct 8, 19
    Verified Patient

    Staff was pleasant and helpful. Provider out me at ease during the procedure.


  • Oct 4, 19
    Verified Patient

    Dr. Carroll is awesome. He really seems to care about his patients


  • Oct 2, 19
    Verified Patient

    The wait time is always. Long at the spice the service is great, but you always end up waiting at least an hour.


  • Oct 2, 19
    Verified Patient

    The entire experience was incredible!


  • Oct 1, 19
    Verified Patient

    Dr. Carroll, is an excellent, caring doctor. He is awesome.


  • Sep 29, 19
    Verified Patient

    could not have been better!


  • Sep 27, 19
    Verified Patient

    Doctor Carroll and his staff always listen and provide the best care possible. This I truly believe. I feel very safe in their hands.


  • Sep 27, 19
    Verified Patient

    I am completely satisfied with this provider and their staff.


  • Sep 26, 19
    Verified Patient

    The doctor and staff was great. But I had a 10:40 appointment but I didn’t see a doctor until 11:35. That is unacceptable.


  • Sep 20, 19
    Verified Patient

    Entrance Dash through the process clinical process people were professional, knowledgeable and personable. The experience was favorable it was superb actually.


  • Sep 20, 19
    Verified Patient

    The staff and Dr. Carroll were very pleasant, thorough and informative. They provided a complete exam and explained the results s they performed the procedures. I could not be more satisfied with the care I received


  • Sep 20, 19
    Verified Patient

    Never had a problem going there for many years. Will continue to go there. Great doctor! Doctor Carroll! Staff is very courteous!


  • Sep 20, 19
    Verified Patient

    Polite staff at front desk. Dr. Carol took his time and explained everything. He’s very friendly and made me feel very comfortable.


  • Sep 7, 19
    Verified Patient

    Everybody was just excellent, and I was able to understand everything. So I, I really recommend Dr. Carrol to everyone. He's a, I would give him 110. Thank you. Have a good day. Bye bye.


  • Sep 6, 19
    Verified Patient

    every visit is late


  • Sep 6, 19
    Verified Patient

    Dr. Carroll and his assistant are kind, gentle, caring, and professional. They both personify the word “COMPASSIONATE”. I am grateful.


  • Sep 6, 19
    Verified Patient

    No improvement necessary


  • Sep 6, 19
    Verified Patient

    Dr. Carroll is a very good doctor and has my confidence.


  • Sep 5, 19
    Verified Patient

    Very well staff.


  • Sep 5, 19
    Verified Patient

    Yes, the doctor was running about an hour behind because of a problem he had earlier in the day. It would have been nice if the staff called and let us know so that we could delay our arrival so we wouldn't have to sit in the waiting room for an hour and 10 minutes before we were seen.


  • Sep 5, 19
    Verified Patient

    I was completely satisfied - they took care of me in a prompt manner and they explained everything that I was concerned about, and I left with a pretty good feeling. I hope that gives everybody a good rating - alright what else do I want to do? Okay, I was already satisfied with the service - the nurses were good, the receptionists were understanding, and the doctor took care of all my questions - I don't really have much more that I can say, so bye.


  • Sep 5, 19
    Verified Patient

    Experience Dr. Carroll he knows what he doing.Thanks [Name]


  • Sep 3, 19
    Verified Patient

    Love Dr Carroll...great personality and definitely knows his stuff!


  • Sep 3, 19
    Verified Patient

    This was a top notch experience at the doctors office! Staff from the phone call to check in to see the doctor- every single person showed care, concern, understanding and empathy for my unique circumstance. No improvement necessary! The best!


  • Sep 3, 19
    Verified Patient

    Feeling very confident about this provider


  • Sep 3, 19
    Verified Patient

    The doctor spoke in a way that I could understand my medical issues.


  • Aug 30, 19
    Verified Patient

    Dr. Carroll has been my urologist for more than 30 years. I trust this man with the care and treatment of my prostate cancer. I would recommend John to my closest and dearest relatives without hesitation.


  • Aug 30, 19
    Verified Patient

    Md us excellent-office staff greatWait time poor- left work early for appointment seen an hour (+) after my timeKnow office is busy- maybe let people know ahead of timeNext time I will call before leaving work to see how he is runningTy


  • Aug 29, 19
    Verified Patient

    On timing, was an hour later than my appointment. Was a busy day.


  • Aug 28, 19
    Verified Patient

    Dr. Carroll saw me in 5 minutes...explained the results...so personable...really puts a patient at ease!


  • Aug 28, 19
    Verified Patient

    Somewhat lacking a personal touch, but acceptable


  • Aug 27, 19
    Verified Patient

    I trust Dr.Carroll implicitly. He's has performed procedures on my to my complete satisfaction in the past. The only issue I had with today's appointment was waiting almost an hour in the exam room before he was able to see me.


  • Aug 27, 19
    Verified Patient

    Everything was satisfactory. Can't imagine what might have made my experience better.


  • Aug 27, 19
    Verified Patient

    South coast didn’t do anything Dr. John Carroll has been my my provider since 2005. I would not see anyone else but him he is the most professional caring and understanding doctor that I’ve seen. And he takes the time to listen and he actually listens to what you have to say and comes up with a solution for you. If he ever left I would follow him that’s how much I like Dr. John Carroll.


  • Aug 26, 19
    Verified Patient

    Was seen by the doctor on time. Doctor took his time to carefully understand my medical situation and provide detailed care advice.


  • Aug 26, 19
    Verified Patient

    I did not give all "excellent" responses just to complete the survey. I honestly feel that this provider and his staff give excellent service in a professional yet personal manner.


  • Aug 26, 19
    Verified Patient

    Dr. Carroll is quick to get in and out. Having said that, he would take some time, if pressed to answer my question.


  • Aug 24, 19
    Verified Patient

    Seems the scheduling was not timed well, however when Dr. Carroll arrived he took the time to explain my results and was very approchable, and I left satisfied.


  • Aug 23, 19
    Verified Patient

    Friendly staff and Dr Carroll was great...


  • Aug 23, 19
    Verified Patient

    Competent care and attention by the doctor. The wait was a bit long.


  • Aug 23, 19
    Verified Patient

    It was a very informative meeting


  • Aug 21, 19
    Verified Patient

    I felt very comfortable for an uncomfortable situation. I was told all I needed to know and I understood. I just happened to be the 1%. I never experienced anything like this before so I feel like I'm in good hands. Thank you.


  • Aug 21, 19
    Verified Patient

    Front office did everything they could to confirm my insurance coverage, and worked with me once it was determined not active yet. I was so happy with the effort and care put into me.Things that could be improved, for some reason that office always has the longest wait lines to check in.


  • Aug 14, 19
    Verified Patient

    Everyone was friendly and courteous


  • Aug 4, 19
    Verified Patient

    Wait time was the only issue. Front staff was excellent. Dr Carroll was professional yet warm. He explained everything in terms I could understand and answered all of my questions patiently. Although the wait time was long it was worth the wait.


  • Aug 3, 19
    Verified Patient

    Dr. Carroll and staff were GREAT I wish everyone at Rosebrook was this good- The Drs at Rosebrook GREAT! Front desk staff rude and nasty-


  • Aug 1, 19
    Verified Patient

    Everyone was very relaxed and that made me feel relaxed. Everyone was pleasant,as a patient I was calm .


  • Aug 1, 19
    Verified Patient

    Staff was very nice polite & doctor was great


  • Jul 31, 19
    Verified Patient

    Becasue I have been going here regularly I can say they are always great. Half hour delay inmy appointment is the only thing they need to strive to do better at.


  • Jul 30, 19
    Verified Patient

    The appointment was for 1:20 pm.......I was not seen until 2:10 pm...


  • Jul 20, 19
    Verified Patient

    Prompt courteous service


  • Jul 19, 19
    Verified Patient

    Have no complaints

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Helpfulness of Clerks & Receptionists, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.