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Urgent Care

John Carroll, MD

Co-Chief Urology

4.7 out of 5 (699 Ratings)

Specialties:

Urology

About John Carroll

Dr. Carroll is co-Chief of Urology for Southcoast Hospitals.

He earned his Medical Degree from Tufts University School of Medicine in Boston. He completed an internship and residencies in Surgery and Urology at New England Medical Center in Boston, where he served as chief resident in Urology.

He has special interest and expertise in urologic oncology, urolithiasis and pediatric urology and women’s incontinence. He has extensive experience in laparoscopic urology procedures.

He is an assistant clinical professor in the Department of Urology at Tufts University School of Medicine where he has received an “Excellence in Teaching” award.

He is a diplomat of the American Board of Urology and a member of the American Urological Association.

Locations

John practices at the following locations:

Southcoast Physicians Group Urology

1601 South Main Street
Fall River, MA 02720

P: 508-678-0004

Get Directions 41.7220017 -71.1451386

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Helpfulness of clerks and receptionists
4.7
4.8
4.8
4.5

Patient Comments (125)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • The office staff was very courteous and helpful. Dr. Carroll is one of the most compassionate physician and he answers all questions and concerns with a great understanding and knowledge. His responses are caring and easy to understand. You feel that you have received a very thorough exam and a comforting analysis.

  • Dr Carroll was great and easy to chat with -will recommend him to everyone

  • Dr Carroll needs no suggestions for improvement. He is the very best in medicine

  • I was a new patient or I am a new patient of Dr. Carroll and found my initial visit really terrific. He listened to everything that I told him. We went through and discuss them he ordered the lab tests that I needed. He called me back immediately when he got the results. I was very pleased. Thank you.

  • Staff was courteous an DR Carroll very professional !

  • Front office staff was very friendly, a pleasure to deal with. Dr Carroll is someone who I would highly recommend.

  • Great staff, great doctors

  • I've been seeing Dr Carroll for over 20 years. He has great bedside manor and always listens to my concerns.

  • Everyone was very friendly and inviting and informative

  • Dr. Carroll was very nice and explained things to me clearly

  • My MD was running late and not in the office yet, I was told I could wait, reschedule, or see another MD. I chose the MD, Dr. Carroll, and very glad that I did. He took care of the reason for my appt. and offered to care for me anywhere and anytime.

  • Courteous and professional

  • Cant say enough about Dr Carroll. He is the best Period.

  • As always, everyone is very polite and professional

  • I had to wait a little bit in the exam room because the computer was not functioning properly.

  • everything went very well..

  • No complaints help were ALL very friendly and helpful

  • The entire office is run very well.

  • Very happy and comfortable with Dr. Carroll

  • No improvement needed

  • Very informative visit. Very much satisfied and I appreciate everything that's been done.

  • Very understanding. Nice patient understanding of their issues

  • Appt was at 10:20 am, I left work for the procedure I was having that they told me takes 10 minutes.11:20 I was still in the exam room and no dr.

  • I walked in right to the window for quick service. Just as I finished the form I was given to fill out they called me in for my check up. The Dr. was in a few minutes later. All in all a very pleasant experience.

  • Dr. Carroll is superlative! I sought him out by asking several people I know-he is fabulous in every facet. The office is confidential, the staff is wonderfully professional and the experience there is first rate.

  • Excellent and prompt

  • Outstanding staff and care!

  • very nice and good care

  • Excellent experience as always. Dr. Carroll is outstanding.

  • I was extremely satisfied with my care, and I was seen on an urgent basis and seen very promptly and I was very, very thankful. I couldn't have been happier with my experience. Thank you.

  • Excellent doctor and staff

  • everyone was very nice personable I would recommend this office to those I know. Dr.Carroll explained the procedures and left me making the choice of what I wanted to do. I like that fact.

  • Kind, courteous, competent, quick. Thank you!

  • As well as could be expected !!

  • Dr. Carroll as well as the entire staff were wonderful. I answer all my questions and they were able to help me medically and emotionally with any issues that I had very very happy with Dr. Carroll and his entire staff.

  • Dr Carroll is ALWAYS up to speed when he walks through the door. He responds to all of my questions quickly and clearly. I wouldn't trust my prostate health to anyone else!

  • Staff was very professional and friendly.As was the provider. He explained what to expect in a very thorough manner.

  • As usual excellent service.

  • Dr Carroll is great. He is the best doctor I see.

  • Dr. Carroll is one of the few great doctors I have had and I trust him completely.

  • I was very satisfied.

  • Girls at reception desk were very sociable and helpful.Also the staff bringing me too the examining room. Dr. Carroll was his usual professional selve,and explained my condition in a very understanding way.

  • Dr Carroll takes the time to listen to all your concerns and provides feedback that is helpful and easy to understand

  • Dr. John Carrol and his assistantswe’re excellent ! Just as I experienced last time, they werecompassionate, knowledgeable, andhelpful. They also exhibited a great sense of humor. A great team !

  • I love Dr. Carroll. He's an excellent urologist. He's very informative and extremely helpful to my concerns and the staff is fabulous also.

  • Everything was great experiences. Really cool, really nice really, good, okay.

  • I was very,very satisfied have been for many many years, office staff is wonderful, Dr. Carroll's out of this world. Everything was great. Goodbye.

  • all in all, a very pleasant experience.

  • Very pleased. Comprehensive explanation of my medical matters

  • Great experience!!

  • Doctor Carrol is one of the best kindest individual I've ever met and all of his nurses are angels very caring and kind total professionals.

  • The staff is always very friendly. I was brought in 35 minutes after my scheduled time which was unusual. All in all I am very pleased with this facility.

  • Everything from front office to Dr.Carrol

  • excellent service

  • The appointment went perfectly so I really don't have anything else to add.

  • Very punctual on this visit. I'm not complaining, but other visits I have had a longer wait. If you've changed something with scheduling, it's working.

  • I was seen on time and did not have to wait.

  • Teach the Office Staff to be more courteous

  • Dr Carroll is a very good doctor.

  • The physician is very able, personable and cares for his patients. He takes the time to fully explain my conditions and the things to look for. I feel like a participant in my healthcare path. His new PA is also very capable, complete, competent and shows great care and interest.

  • I waited an hour and fifteen minutes in exam room after i was checked in. I was about to get up and leave as the Dr. walked in. They need to be more responsible with the number of patients they schedule at one time.

  • Once I was seen, the doctor was very personable and was nice enough to explain why they were all 30 minutes behind

  • No improvement needed. I was seen in timely manner and was respectfully treated by a great staff, as usual.

  • Dr Carroll is just awesome,seriously !

  • Dr. Carroll gave me a clear explanation of my disorder and what to expect from treatment.

  • always a pleasure to chat with carroll

  • Dr Carroll and associates are all top shelf!!!!

  • Dr. John C. Carroll is very professional, knowledgeable, caring, concerned. I have I have no negative feedback to him. He is excellent. Very meticulous. He explains everything. I have no problem with him whatsoever. I have to apologize. I'm hearing impaired and I just about could hear what was going on. Take this as what it should be. John Carroll is the best. Out of 5 stars I give him 6. Enjoy your night and thank you for the call.

  • Always exceptional care and service.

  • Very professional and pleasant....from the receptionist to the nurse, PA, doctor and checkout.

  • Always professional and friendly, very comfortable appointments,

  • A 35 minute wait after being 15 minutes early is not acceptable. My time is important.

  • Happy to have found a good practice after relocating to the area three years ago.

  • Staff was pleasant and helpful. Provider out me at ease during the procedure.

  • Dr. Carroll is awesome. He really seems to care about his patients

  • The wait time is always. Long at the spice the service is great, but you always end up waiting at least an hour.

  • The entire experience was incredible!

  • Dr. Carroll, is an excellent, caring doctor. He is awesome.

  • could not have been better!

  • Doctor Carroll and his staff always listen and provide the best care possible. This I truly believe. I feel very safe in their hands.

  • I am completely satisfied with this provider and their staff.

  • The doctor and staff was great. But I had a 10:40 appointment but I didn’t see a doctor until 11:35. That is unacceptable.

  • Entrance Dash through the process clinical process people were professional, knowledgeable and personable. The experience was favorable it was superb actually.

  • The staff and Dr. Carroll were very pleasant, thorough and informative. They provided a complete exam and explained the results s they performed the procedures. I could not be more satisfied with the care I received

  • Never had a problem going there for many years. Will continue to go there. Great doctor! Doctor Carroll! Staff is very courteous!

  • Polite staff at front desk. Dr. Carol took his time and explained everything. He’s very friendly and made me feel very comfortable.

  • Everybody was just excellent, and I was able to understand everything. So I, I really recommend Dr. Carrol to everyone. He's a, I would give him 110. Thank you. Have a good day. Bye bye.

  • every visit is late

  • Dr. Carroll and his assistant are kind, gentle, caring, and professional. They both personify the word “COMPASSIONATE”. I am grateful.

  • No improvement necessary

  • Dr. Carroll is a very good doctor and has my confidence.

  • Very well staff.

  • Yes, the doctor was running about an hour behind because of a problem he had earlier in the day. It would have been nice if the staff called and let us know so that we could delay our arrival so we wouldn't have to sit in the waiting room for an hour and 10 minutes before we were seen.

  • I was completely satisfied - they took care of me in a prompt manner and they explained everything that I was concerned about, and I left with a pretty good feeling. I hope that gives everybody a good rating - alright what else do I want to do? Okay, I was already satisfied with the service - the nurses were good, the receptionists were understanding, and the doctor took care of all my questions - I don't really have much more that I can say, so bye.

  • Experience Dr. Carroll he knows what he doing.Thanks [Name]

  • Love Dr Carroll...great personality and definitely knows his stuff!

  • This was a top notch experience at the doctors office! Staff from the phone call to check in to see the doctor- every single person showed care, concern, understanding and empathy for my unique circumstance. No improvement necessary! The best!

  • Feeling very confident about this provider

  • The doctor spoke in a way that I could understand my medical issues.

  • Dr. Carroll has been my urologist for more than 30 years. I trust this man with the care and treatment of my prostate cancer. I would recommend John to my closest and dearest relatives without hesitation.

  • Md us excellent-office staff greatWait time poor- left work early for appointment seen an hour (+) after my timeKnow office is busy- maybe let people know ahead of timeNext time I will call before leaving work to see how he is runningTy

  • On timing, was an hour later than my appointment. Was a busy day.

  • Dr. Carroll saw me in 5 minutes...explained the results...so personable...really puts a patient at ease!

  • Somewhat lacking a personal touch, but acceptable

  • I trust Dr.Carroll implicitly. He's has performed procedures on my to my complete satisfaction in the past. The only issue I had with today's appointment was waiting almost an hour in the exam room before he was able to see me.

  • Everything was satisfactory. Can't imagine what might have made my experience better.

  • South coast didn’t do anything Dr. John Carroll has been my my provider since 2005. I would not see anyone else but him he is the most professional caring and understanding doctor that I’ve seen. And he takes the time to listen and he actually listens to what you have to say and comes up with a solution for you. If he ever left I would follow him that’s how much I like Dr. John Carroll.

  • Was seen by the doctor on time. Doctor took his time to carefully understand my medical situation and provide detailed care advice.

  • I did not give all "excellent" responses just to complete the survey. I honestly feel that this provider and his staff give excellent service in a professional yet personal manner.

  • Dr. Carroll is quick to get in and out. Having said that, he would take some time, if pressed to answer my question.

  • Seems the scheduling was not timed well, however when Dr. Carroll arrived he took the time to explain my results and was very approchable, and I left satisfied.

  • Friendly staff and Dr Carroll was great...

  • Competent care and attention by the doctor. The wait was a bit long.

  • It was a very informative meeting

  • I felt very comfortable for an uncomfortable situation. I was told all I needed to know and I understood. I just happened to be the 1%. I never experienced anything like this before so I feel like I'm in good hands. Thank you.

  • Front office did everything they could to confirm my insurance coverage, and worked with me once it was determined not active yet. I was so happy with the effort and care put into me.Things that could be improved, for some reason that office always has the longest wait lines to check in.

  • Everyone was friendly and courteous

  • Wait time was the only issue. Front staff was excellent. Dr Carroll was professional yet warm. He explained everything in terms I could understand and answered all of my questions patiently. Although the wait time was long it was worth the wait.

  • Dr. Carroll and staff were GREAT I wish everyone at Rosebrook was this good- The Drs at Rosebrook GREAT! Front desk staff rude and nasty-

  • Everyone was very relaxed and that made me feel relaxed. Everyone was pleasant,as a patient I was calm .

  • Staff was very nice polite & doctor was great

  • Becasue I have been going here regularly I can say they are always great. Half hour delay inmy appointment is the only thing they need to strive to do better at.

  • The appointment was for 1:20 pm.......I was not seen until 2:10 pm...

  • Prompt courteous service

  • Have no complaints

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Helpfulness of Clerks & Receptionists, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.