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Urgent Care

John Carroll, MD

Co-Chief Urology

4.8 out of 5 (770 Ratings)

Specialties:

Urology

About John Carroll

Dr. Carroll is co-Chief of Urology for Southcoast Hospitals.

He earned his Medical Degree from Tufts University School of Medicine in Boston. He completed an internship and residencies in Surgery and Urology at New England Medical Center in Boston, where he served as chief resident in Urology.

He has special interest and expertise in urologic oncology, urolithiasis and pediatric urology and women’s incontinence. He has extensive experience in laparoscopic urology procedures.

He is an assistant clinical professor in the Department of Urology at Tufts University School of Medicine where he has received an “Excellence in Teaching” award.

He is a diplomat of the American Board of Urology and a member of the American Urological Association.

Locations

John practices at the following locations:

Southcoast Physicians Group Urology

1601 South Main Street
Fall River, MA 02720

P: 508-678-0004

Get Directions 41.7220017 -71.1451386

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Helpfulness of clerks and receptionists
4.8
4.8
4.8
4.7

Patient Comments (60)

  • Can't improve perfect.

  • Doctor was knowledgeable, patient, and answered all my questions

  • I was very pleased with the service I received

  • Dr. Carroll changed my life. He cane up with a treatment plan that no other doctor thought of. He literally has given me my life back. My family owes him so much.

  • Great convo with Dr. Carroll,,,all good

  • the wait time is long so any Improvement in that area will be helpful

  • Nothing. Dr. Carroll was friendly and professional.

  • I received a call in the morning regarding an appt my primary care doctor wanted me to have and received an appt on the same day! I was not kept waiting at all at the appt and everyone was very courteous and friendly. Best of all is Dr. Carroll. He is very knowledgeable and professional but also very friendly and put my fears to rest. I highly recommend Dr. Carroll and this office.

  • Physician was very attentive and knowledgevle

  • Everyone is very professional and puts the patient at ease.

  • I appreciate the courtesy of the medical assistants in the room as well as the time that the provider took two answer my questions and address my concerns. The provider also was able to do a test the same day, rather than inconvenience me to make another appointment to come back. I appreciate the peace of mind having done the test the same day and getting immediate results.

  • Dr.Carroll is a great doctor..

  • Dr Carroll is very caring. I appreciate his ability to include humor in a bad situation

  • My visit was perfect...from receptionist, nurse and doctor.

  • Dr Carroll is very knowledgeable and takes the time to provide me options and information about my illness. He has a great caring personality and I always feel like he is listening to me and takes what I say seriously. He is a wonderful Dr.

  • All my questions were answered and I feel at ease with Doctor Carroll.

  • From the office personnel to the nurse and doctor, it was an easy experience as they provided answers to any questions I had. They all were pleasant and very efficient in what they do.

  • Dr. Carroll was very personable and professional.

  • No problems

  • Everyone was very professional.

  • I like the front desk folks-nurses and Dr. Carroll-Thank you

  • Fast, courteous, caring, helpful, friendly staff and service.

  • Your staff is very willing to help in any way they can

  • Everything was explained clearly and I understood how I should proceed until my next visit.

  • The nurse who took me into the room was very nice, made things comfortable even though I was there for a somewhat embarrassing issue, and she knew it. [Redacted-compliment about staff appearance] Dr Carroll was excellent, the way he came across explaining things was very easy to follow, and he was very easy to talk to about my issue. Extremely knowledgeable of the issue and went through every possible option to resolve. Great experience all the way around. Front office personnel were very nice and personable as well.

  • my ONLY complaint is that the wait time was too long before seeing the doctor.......over an hour

  • Bad start. Office had no record of our appointment. As a result, had to wait an hour to see the doctor who was good enough to add us to his stechedule. But because he was in a hurry, the visit had a treperfunctoryfeeling. Not a good day. However, the care we did get te.approprira

  • Office location is easy to get to and there is ample parking. Friendly, efficient and polite staff members that work together as a team. The waiting room isn't very comfortable and lacks a cozy feeling for the diverse patients. For example: the children have a tiny play area in a corner on the floor, not enough end tables, and the elderly seemed uncomfortable in their chairs. I am so grateful they offer water in the waiting room which is a definite bonus! I often feel that the doctors at this facility are over run with too many patients and it makes it difficult for them to provide the care that they would if they had more time.

  • Staff was very professional and patient friendly.

  • It was just a routine annual visit.

  • Dr, Carroll explained what I needed to no, Thank You

  • HAVE 2 OR MORE PEOPLE AT CHECK IN. WHEN I CAME THERE WAS JUST ONE WITH A BIG LINE.SHE DID THE BEST SHE COULD BUT ANOTHER WINDOW WOULD HAVE HELPED.

  • I was checked in promptly and brought to exam room with minimal delay. I was seen quickly even with the office being extremely busy. Exam and discussion was effectively accomplished in a very good professional manner. I felt that I was listened to and my questions answered well and with a wonderful demeanor.

  • Very happy with there staff, I called last minute on Christmas eve with a problem and they took me right in. Made sure I was ok for Christmas.

  • Explained my situation to me Also told me how to reach him in case of an emergency... very helpful ....

  • I was taken on time and the staff was courteous. It was an outstanding experience. Thanks!

  • Responded immediately and insightfully to specialist upon contact on my behalfOffice Music - type: ("country/pop") beat: (fast) Volume: (high)- frequency: Relentless, even during consultation/ treatment for painful, worrisome condition

  • Dr. was running very late with appointments.

  • Kind helpful courteous staffCare provider very cordial and informative Overall a pleasant experience with staff and doctor

  • Dr Carroll is very good.

  • Dr. John C. Carroll is one of the bestdoctors that I have encountered inmy 74 yrs. I was a long term careSocial Worker for 30 yrs and I havemet many doctors.Knowledge, Patience, InterpersonalSkills, Sensitivity; He has it all [Name] of Southcoast in Portsmouth, R.I. Described him as wonderful ! She was right !

  • My appointment was at ten o'clock. I did not see the doctor until 11:30, Too long!!

  • Very friendly staff and Dr.

  • Everything was done promptly and throughly.

  • Very personable and understanding of my situation.

  • He asked about my previous hospital stays to check if any where related to the condition I was being treated for,

  • Dr Carroll is always a pleasure to see. The staff is always pleasant and smiling!

  • Dr Carroll is the best!!! The staff is most helpful and attentive to patients.

  • Dr.Carroll great doctor took his time with me.

  • This is a busy office and I know my appointment may be delayed for various reasons - really not much you can do as "it is what it is". Everyone is very courteous so I bring reading material!

  • Everything was made easy and efficient. Dr. Carroll is the best.

  • I found ALL to be perfect, with questions needed. Thank you

  • Appointment on time, exam fine, everything good

  • All was Professional, Friendly & overall Very Good Experience

  • excellent service

  • Very kind and caring , no need to improve.

  • The wait, both in the waiting room and in the exam room, was much too long. I was prepped for a procedure only to be left waiting for quite some time. I realize it is busy, but if the doctors are running more than 30 minutes late a phone call or text would be appreciated.

  • tec's were awesome.

  • Excellent from beginning to end. Highly recommended!!!!!

  • There have appointments at which there was some delay before I met with the doctor. I recommend that an assistant keep patients updated when such delays occur.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Helpfulness of Clerks & Receptionists, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.