Joann Chang MD | Southcoast Health

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Joann Chang, MD

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

Southcoast Physicians Group Internal Medicine

1030 President Ave Suite 1001 Truesdale Building
Fall River, MA 02720

P: 508-973-9650

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience	Courtesy and Respect of Staff
4.9	4.9	4.9	3.7

Patient Comments (96)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Jul 29, 22
Verified Patient

I feel like they care!!
Jul 29, 22
Verified Patient

Meet and greet appointment with Dr. Chang was great. She was kind, thorough and made me feel comfortable. I'm glad she is my new primary care doctor.
Jul 28, 22
Verified Patient

Promptness of getting patients into the room, wait time spent in the waiting room is minimal which is a good thing I think patients like it when things move in a timely fashion. It gets frustrating when you have a long wait in the waiting area and then have to wait again for the provider. Keep up the good work!
Jul 27, 22
Verified Patient

She is very caring and a good doctor
Jul 27, 22
Verified Patient

Dr. Chang was wonderful; she listened carefully, explained things in a way that was easy to understand, showed caring and empathy and was not rushed. It was refreshing to have a doctor do these things so well and it was a very positive experience!
Jul 20, 22
Verified Patient

Dr Chang is great. She has good assessment skills and is thorough. She is also very pleasant and does not make you feel rushed. The office staff are great. The system of getting you out and in is great. I love the southcoast app. Job well done!
Jul 20, 22
Verified Patient

They are always so nice
Jul 18, 22
Verified Patient

This was my 1st appt with Dr Chang, & when the appt was made due to Dr Array leaving Southcoast, (which honestly was fine with me) the 1st appt I could get was June 16, 2023. This past weekend they notified me by My Chart Dr Chang had an opening on July 18, 2022 & did I want it I was relieved due to my many medical issues. Dr. Chang was very knowledgeable about my circumstances & my needs and very pleasant and easy to talk to. I was apprehensive that living in New Bedford & always being treated in Fairhaven & Dartmouth I had to drive to Fall River for a new Primary & she's the 4th Primary I've had with South Coast in about 1 to 1 1/2 yrs. I am very Pleased that she's the Primary I chose from the list of Primarys I got. Everyone in that office was pleasant and helpful, I think I made the right choice, I just hope she's going to be part of the South Coast Group, as I have been with South Coast for over 20.
Jul 17, 22
Verified Patient

Friendly, respectful, efficient and professional
Jul 15, 22
Verified Patient

Excellent
Jul 14, 22
Verified Patient

There is nothing to improve
Jul 7, 22
Verified Patient

Dr took time to talk with me about health, lifestyle, medical history which is very important, in addition to ordering lab tests, referrals etc
Jul 2, 22
Verified Patient

Everyone was extremely professional and kind.Dr Chang was just lovely. I will be in good hands under her care.
Jun 23, 22
Verified Patient

My office visit went well
Jun 22, 22
Verified Patient

Dr Chang listened. I felt she was interested and so I was comfortable talking to her.
Jun 18, 22
Verified Patient

Wonderful staff; very kind & courteous. Love this facility!
Jun 9, 22
Verified Patient

Dr Chan is really great. She listens to you and explains things clearly. She also responds to messages in a timely manner.
Jun 8, 22
Verified Patient

Everyone was friendly, attentive , and I really could not have had a better experience with this practice. It was my first visit to Dr Joann Chang and I cannot think of any suggestions to make the visit better.
Jun 8, 22
Verified Patient

good visit,I was able to relax somewhat
Jun 3, 22
Verified Patient

Dr Chang was thorough, listened to what my father needed and came up with a great plan. So relieved he has a pcp that is so professional
Jun 2, 22
Verified Patient

Always there to take care of me...from beginning to end...great team..thank you
May 27, 22
Verified Patient

Listen to what I had to say explained everything got plan what to be done and what my goals are very pleasant staff
May 27, 22
Verified Patient

Everyone was extremely pleasant and Dr. Chang was caring, concerned, and helpful. I had a sick visit with her, she is not my PCP, however I would definitely be happy to see her again. I appreciate her taking the time to speak with me and understand my concerns.
May 23, 22
Verified Patient

Dr Chang is the best.
May 23, 22
Verified Patient

Waited 1 hour to see the doctor ! Other than that I was pleased with the experience
May 23, 22
Verified Patient

Took time to get to know me and my issues without feeling rushed
May 20, 22
Verified Patient

Very professional staff with personality and a real interest in helping me with my health issues.
May 6, 22
Verified Patient

Friendly, informed provider. I have already spoken to friends to contact this provider
Apr 25, 22
Verified Patient

Great healthcare group. Excellent Doctor's and nurse's.
Apr 23, 22
Verified Patient

Very pleased with the entire experience!
Apr 21, 22
Verified Patient

Visit was Exceptional felt very comfortable here
Apr 19, 22
Verified Patient

Staff and Dr. Chang always very responsive and accessible. Love working with Dr. Chang-caring, knowledgeable, flexible, practical and provides clear explanations and reasoning-everything I want in a primary care provider!
Apr 15, 22
Verified Patient

My whole experience with Dr. Chang's office has been phenomenal. They return my calls with any concerns, answer all my questions and are always very courteous. I highly recommend Dr. Chang to all my friends. Best Doctor I've ever had and I've had many.
Apr 12, 22
Verified Patient

My experience was very positive. Dr. Joann, Chang is the best.
Apr 12, 22
Verified Patient

I had a good check up. Everyone was very helpful and professional.
Apr 12, 22
Verified Patient

Excellent physician and staff. Very happy with my experience. I would recommend to anyone looking for a primary care physician.
Apr 10, 22
Verified Patient

I am extremely happy with the services, and care provided. I recommend Southcoast to anyone who asks and even people that do not inquire. Thanking you again for the great service you provide
Apr 7, 22
Verified Patient

My first visit to Dr. Chang. She was so sweet! She made me feel like she really cared about my health. Very pleasant to talk to.
Apr 4, 22
Verified Patient

This was my 1st visit. The office follows Covid guidelines and is very clean, and orderly.The office tech was very knowledgeable and extremely polite and welcoming.Dr. Chang reviewed my pertinent prior testing and explained why she was ordering future tests.She was very supportive, friendly, a good listener and a thorough diagnostic physician.I would give this initial appointment and A.
Apr 1, 22
Verified Patient

My provider was excellent, i controlled the length of the appointment.. she listened to everything i wanted to discuss and helped get solutions to each issue i was having. She was very nice, and just a great experience overall.
Mar 31, 22
Verified Patient

Dr. Chang is awesome…really listens and explained everything in my record.
Mar 30, 22
Verified Patient

Very caring. Well done.
Mar 29, 22
Verified Patient

She was very kind, very compassionate to the medicines I had to take, and the sickness I had of MS, me going through breast cancer. She was very, very kind, we recommend her to anybody.
Mar 25, 22
Verified Patient

It was my first visit to Dr. Chang. I was very impressed with her. She was kind, compassionate and listened to my concerns. She was also very thorough. It was a pleasant experience.
Mar 25, 22
Verified Patient

Everyone was super friendly and treated me with respect and made me feel comfortable. Dr Chang really listened to my concerns . Dr Chang explained things about my conditions very clearly. Dr Chang is very down to earth and puts you at ease she spent more than adequate amount of time with me to make sure all my needs were met.
Mar 22, 22
Verified Patient

I was seen on time. Everyone was knowledgeable and friendly and Dr.Chang was great!
Mar 17, 22
Verified Patient

Quick, efficient, friendly - everyone from receptionist to doctor. Thanks to all!
Mar 16, 22
Verified Patient

Everything was very good/excellent.Dr Chang is not my primary care but I was very impressed with her!
Mar 15, 22
Verified Patient

My experience was great!
Mar 10, 22
Verified Patient

Still Chang was so informed and attentive. This was my first visit and I felt so comfortable and and at ease. She was very thorough and knowledgeable. I would recommend her to anyone. Nancy
Mar 5, 22
Verified Patient

I love Dr. Chang's professionalism and the positive attitude of the staff. I feel comfortable visiting this office each time.
Mar 4, 22
Verified Patient

Everything went very well. This was my first visit with my new primary doctor. Dr. Chang was very knowledgeable and read through mine and my family medical histories with me. She covered everything I had concerns about. I went to X-ray after my primary visit. Tonight at 6:13pm my phone rang. I was at dinner but answered the phone anyway. It was Dr. Chang. She was calling with results from the X-ray report. I was a patient of a different Southcoast doctor for almost 20 years and I've never had my actual doctor call me personally. This visit was a breath of fresh air.
Feb 28, 22
Verified Patient

Everyone was pleasant. Dr.Chang is great, listens and understood my concerns. Dr. Chang made me feel comfortable at all times and this has to be one of the best visits I've had in a very long time.
Feb 24, 22
Verified Patient

So very satisfied with our decision to transfer our care to Southcoast
Feb 24, 22
Verified Patient

Initial visit with Dr. Chang. She was great ! I felt very comfortable talking to her and she was very attentive and understanding. Will recommend her and the office to a friend anytime!
Feb 16, 22
Verified Patient

Dr. Chang and her staff are very timely and responsive, they are excellent healthcare providers.
Feb 11, 22
Verified Patient

Everything was very prompt and the service from everyone was great.
Feb 10, 22
Verified Patient

Dr Chang is a wonderful PCP. I feel so taken care of.
Feb 9, 22
Verified Patient

I'm very at home with the care I get
Feb 9, 22
Verified Patient

First time I saw Dr. Chang as Dr [Name] was my primary doctor for over 30 years. I am extremely glad that Dr. [Name] recommended Dr Chang as my primary doctor.
Feb 7, 22
Verified Patient

Dr. Chang is outstanding. She is knowledgeable of my medical hx and provides excellent recommendations. Very attentive and proactive.
Jan 29, 22
Verified Patient

The first time physician, this was a new patient appointment. Excellent customer service. This provider was very polite, she made me feel comfortable. Excellent. Excellent. Excellent service. That's what I can say.
Jan 27, 22
Verified Patient

Dr. Chang is always on top of my situation, informed about my history, and ready to recommend future action that will be needed.
Jan 27, 22
Verified Patient

This was my first visit with Dr. Chang. She was very pleasant and easy to talk with and apologized for the half hour wait.
Jan 26, 22
Verified Patient

Dr Chang is amazing! She listens and covers all my concerns and I never feel rushed.
Jan 25, 22
Verified Patient

I have a serious illness and for years and years no doctor has listened, taken me serious because they didn't know enough about it. But Dr. Chang is the most professional doctor, I recommend it to the world, but don't want to cuz I want her for myself. Thank you for this and thank you so much for letting me be a patient there.
Jan 18, 22
Verified Patient

evey thing was done right
Jan 15, 22
Verified Patient

Prompt Service with little wait time-Dr. Chang explained everything so well-Her professional manner was terrific-My first visit with her after 30 yrs. with Dr. [Name] [Name] (wonderful doctor) was a very POSITIVE experience
Jan 13, 22
Verified Patient

Everyone was great!!
Jan 13, 22
Verified Patient

This was my first visit with this provider, I was extremely impressed. She was amazing.
Jan 13, 22
Verified Patient

This was my first visit with this provider I liked her very much and will continue with her. She listened she was very interested in my welfare and I liked her very much. She was able to give me appointment that I needed sooner than the office had provided an appointment for me. I really appreciated that.
Jan 11, 22
Verified Patient

This was my visit with. her she was very helpful with. my problem just waiting for my appointment. to start therapy
Jan 9, 22
Verified Patient

This was my 1st visit at this site and with this provider. I was very impressed by the office and staff organization, professionalism and kindness they demonstrated - from check in to check out. Dr. Chang was very kind, patient, knowledgeable and thorough. Very pleased with my experience. Have already recommended to others.
Jan 5, 22
Verified Patient

Dr Chang was very thorough. I was pleasantly pleased with my first visit with her.
Jan 5, 22
Verified Patient

Oh, I see. It was my error. Everything was fine. Thank you.
Jan 1, 22
Verified Patient

Please have an online scheduling system. I really LOVE Dr. Chang. You need more doctors like her! I hate having to call for an appointment particularly because I have a busy schedule. I see several specialists and all of them have online scheduling.
Dec 30, 21
Verified Patient

Pleasant, efficient, helpful, knowledgeable
Dec 29, 21
Verified Patient

Dr. Chang is on top of my many health concerns. I am so pleased with her care. She listens and understands. I have recommended her to many people. I know for certain one of those individuals has already seen her and plans to make her their PCP.
Dec 24, 21
Verified Patient

Dr. Chang made me feel very comfortable. She is intelligent and concerned about keeping her patient healthy and up to date on new meds and treatment. Very happy
Dec 3, 21
Verified Patient

Always feel like I'm a person, not just another case...thank you for the excellent care that this provider gives.
Nov 24, 21
Verified Patient

This was my very first visit with this provider and felt she was very good pleasant. She took the time to listen to all my concerns and provided steps to help me improve my health
Nov 23, 21
Verified Patient

Amazing doctor! I'm so happy I found her.
Nov 22, 21
Verified Patient

The doctor was very professional and informed and understanding
Nov 20, 21
Verified Patient

First visit, had to share than receive
Nov 18, 21
Verified Patient

On time, took the necessary time, listened, personable, knowledgeable.
Nov 17, 21
Verified Patient

Very friendly staff.Staff not sure if the paperwork I mailed had gotten there on time
Nov 2, 21
Verified Patient

Satisfied
Oct 29, 21
Verified Patient

great
Oct 28, 21
Verified Patient

Didn't rush;listened to my concerns
Oct 28, 21
Verified Patient

Rescheduled my weather related appointment quickly and in the same day! Thank you
Oct 11, 21
Verified Patient

I felt I received a thorough first visit. My questions were answered and I didn't feel pressured to take additional meds or do anything I didn't want. I also appreciate the doctor's suggestion that I should be seen by a cardiologist. Overall, I was well satisfied with my first appointment with my new doctor.
Oct 11, 21
Verified Patient

Nothing. Everything went fine!
Oct 9, 21
Verified Patient

Dr. Chang answered all of my questions, I was able to get a flu shot at my request, and she took her time and the appointment did not feel rushed. I wish I would have thought to ask (or she did) about my cervical stenosis and the ongoing treatment needed for it.
Oct 9, 21
Verified Patient

I am very, very grateful to be a new patient of Dr. Joann Chang. After, after being a patient of Dr. [Name] for 20 years. I am fortunate once again and very honored to have Dr. Chang as my primary care doctor and look forward to a very long and healthy relationship with an outstanding primary care doctor.
Oct 7, 21
Verified Patient

New doctor visit, very pleasant and seemed like she cares for her patients well being.
Oct 7, 21
Verified Patient

Doctor Chang was very very kind and compassionate.

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Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.