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Joann Chang, MD

4.8 out of 5 (350 Ratings)

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

  1. Southcoast Health Internal Medicine

    1030 President Ave Suite 1001 Truesdale Building
    Fall River, MA 02720

    P: 508-973-9650

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
3.7

Patient Comments (109)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I felt cared for finally! Very professional like a well oiled group. Happy to feel like I have a Dr. that makes my health important and listen s and explains.

  • Excellent as always great staff and doctors

  • It is sad to say, but the entire facility seemed overwhelmed. The waiting room was packed with people, and everyone was running around, trying to accomplish the goal of keeping things moving. There was no doubt the staff was overwhelmed. The waiting time was astronomical. Southcoast needs to regroup with what is going on.

  • Love Dr Chang! She is always there for me, she listens and truly understands. The staff is excellent always pleasant it is a pleasure coming to this office!!!

  • Dr. Chang was very knowledgeable and concerned about my health.

  • Received excellent care! The office and Dr. Chang are very professional!

  • This was my 1st appointment & everything seemed to be handled efficiently. I would prefer to wait to see how test results are explained & if any there are concerns about lab work is explained.

  • Dr. Chang listens to my fears and issues with some procedures and finds other ways to complete test needed. Dr. Chang sits and talks with me explaining my test results and is very compassionate about her patients.

  • Great experience, from parking to reception to interactions with Dr. Chang. She was clear and caring, explaining things well. The appointment was efficient from start to finish.

  • I have been very happy with my provider she has always answered my questions and if she didn't know I heard from her and she would have the answers she listens when I talk very happy

  • Dr. Chang is very helpful, knowledgeable, and supportive. I'm very glad she's my doctor. Thank you.

  • Extremely responsive and kind

  • Dr. Chang is a good listener and seems genuinely interested in her patients' well-being. I would definitely recommend her to others.

  • Wonderful staff. Top notch nurses and doctor. They deserve a more updated facility to work in.

  • she was excellent -- attentive and knowledgeable

  • Dr Chang .. is unbelievably the best doctor I have had in decades… she's kind, sweet, listens, helps .,. She is amazing and I'm so lucky to have her as my primary care physician!!!

  • Dr. Chang and staff are absolutely wonderful. I couldn't ask for a better primary care physician. She is very helpful and a great listener. She explains things in a way that makes it easy to understand.

  • Dr Chang is wonderful and always on top of my health and always does what needs to be done to keep me at my best

  • I find Dr. Chang very knowledgeable, thoughtful and kind. She listens to my concerns.

  • Dr Chang is very friendly and always meets my needs

  • Office staff very friendly esp as Late Fri. Appointment. Why are name tags always hidden?

  • Everything went smoothly. Very pleased with the provider

  • The entire experience from my phone call to seeing the doctor was professional, respectful and sincere. Everyone I came in contact with listened to me and was responsive

  • She is Great

  • Dr. Chang is one of the best providers I have ever experienced in my life. She always makes my health and my family's health the best outstanding quality of care ever. So thank you. She's an excellent, excellent doctor.

  • She takes her time and listens to my concerns

  • Dr Chang was super informative and very personable. Took as much time as I wanted with her

  • I love Dr Joann Chang.She is a terrific physician and I feel fortunate to have her as my primary. She listens to my concerns and provides insightful, valuable information

  • She spent the time to listen to my concerns and questions, got where I need to be a plan

  • Appointments were quite far behind with no explanation or updates. The after visit summary also stated that things were discussed that weren't even touched on.

  • Dr Chang is wonderful !

  • Dr. Chang and her staff are outstanding.

  • I truly feel this doctor went above and beyond to help me, she explained things in a way that was easy to understand, and she was able to get the necessary tests I needed to figure out what to do next. She made me feel at ease and comfortable ? she also seemed well informed and Knowledgeable. I'm not 100% sure what's wrong with me, but I'm very confident that she will get to the bottom of it, and come up with a solution to correct it!

  • I was able to get my appointment at a convenient time. Dr. Chang is usually right on time. She listens and genuinely cares about her patients.

  • Dr Joann Chang has been wonderful. Only been a patient of hers for a couple years but m feeli g great. She gave ne some pointers at my last annual in October to help lower my blood pressure and it's currently the best it's ever been! So happy with her service!

  • Dr Chang took time with me and listened and gave me good medical advise. She was very kind and sweet.

  • Dr. Chang is one of the best doctors I've ever had. She listens to you so much. The office staff and nurses are so attentive to my needs and concerns. I would recommend this office to everyone who needs a great doctor.

  • It was a very positive experience

  • Waited for my appointment for 1 hour. Thankfully i am healthy so my physical was very quick. Less than 10 minutes. With a 9:20 appointment I would never have expected to wait over 30 minutes in the waiting room and then more in the exam room.Provider herself is great but Southcoast must be a terrible place to work because most great providers I've had are moving elsewhere and I've had to change PCPs multiple times in two years as a result.

  • Dr. Chang is genuine and caring. The staff is friendly and efficient.

  • Everything is always fantastic! Dr Chang is incredible and the staff is always easy to talk to

  • Dr. Chang and her staff treated me with utmost kindness and courtesy. I am grateful they accepted me as a new patient. I am so glad and fortunate to have found a PCP closer to home/work.

  • Dr Chang is wonderful! She listens carefully, asks questions and is very proactive! Her staff is great also. I highly recommend Dr. Chang - she is knowledgeable, professional, and I am very proud to tell people how great she is!

  • Dr. Joann Chang is the best primary care physician anyone could have. She's very thorough. She's very knowledgeable. She knows the history of the patient and has a very pleasant attitude and very encouraging.

  • I couldn't ask for a better experience and Dr

  • Dr Chang seems understanding and concerned about my health and well-being

  • Dr Chang is the best PCP I've ever known. She provides guidance, is always professional and can have a good sense of humor. I recommend her to friends and co-workers. She also makes recommendations for other services I should have.

  • I was seen in a timely manner and all the staff was courteous and polite. Dr Chang is great, we went over all of my medical challenges. I had a big question about a test result on my chart and Dr. Chang broke it down and explained it to me in layman's terms so I could understand exactly what it meant. I would Highly Recommend Dr Chang and this office to my family and everyone else.u00A0

  • Always treated with courtesy!

  • Big delay in seeing doctor this time, but I understand Patient before me had many issues. In the past seen close to time scheduled.

  • Excellent information and support

  • Even though this was supposed to be a "meet and greet" appointment, Dr. Chang actually informed me of 2 health issues that I didn't even know I had. Further tests are going to be done.Very Happy I am now her patient. Thank you

  • It's usually a very good experience when I'm here. Today I had to wait over 1 hour to see Dr. Chang. That has never happened before. Other than that, the appointment went well. Dr. Chang is great.

  • I was taken into examining room promptly, but waited too long for the doctor to come in. I waited 35 minutes after my vitals were taken.

  • Have always been more than happy with Dr. Chang. Your check in & out departments are equally as courteous and informed. Keep up the good work.

  • Everything was done professionally. No improvement needed.

  • All issues addressed thoroughly.

  • I love Dr Chang. First doctor I've ever had that truly listens to me and provides helpful feedback. Treats me like a person and is so kind and caring

  • Dr. Chang is awesome!

  • It was my first visit with Dr. Chang and she was great.. very pleasant and listened to all my concerns. The medical assistant was not very warm and welcoming and seemed bothered to do her job.

  • Dr Chang is the best

  • Dr. Chang was wonderfully patient and made me feel secure that I have someone finally to help me with my health problems.

  • Everything went well, don't have any complaints.

  • Everything was professional and friendly and informative.

  • Dr. Chang is one of the very best. She explains things in a understandable fashion. She is knowledgeable, kind, considerate. She is helps you understand concerns which need to be addressed for your good health.

  • Dr Chang listened to my symptoms and overall problems and advised accordingly.

  • Great experience from the waiting room to the one on one with the doctor.

  • I think Dr. Chang is an excellent physician how all should work. She cares about her patients deeply. She listens to what you have to say and she explains everything to you in layman terms where it's very easy for anyone of any age or disability or anything to understand what she is saying to you. And she respects people and she's very polite and she treats everybody like they were her own family. I think that's one of the highest compliments you can give to anyone in any physician working with the public. I thank her for her excellent care.

  • She talked me through my procedure I was having done and would ask if I was ok and understood what was going to happen..

  • Just keep doing what your doing it's working ! At least for me anyway. Lolu00A0

  • I found the doctor to be very courteous, was very concerned about my health, looked into everything that I had done, recommended certain things that I performed so that I can get better, so I really appreciated it. Thank you.

  • Dr Chang is extremely intelligent/ and very accommodating. She is an extremely great health care provider/ physician. I would highly recommend her to all my family/ and everyone that wants the best healthcare possible

  • Listen to my concerns and made appointment with specialist asap

  • Every time I go to see Dr. Chang in her office, it's just perfect. If I call and I have a problem, they take me in right away. I never have to wait very long, if any wait at all. Everyone is kind, friendly, and they take good care of me. That's all I want to say. I wouldn't want to go any place else. They are just the best. Thank you.

  • Dr Chang is an amazing doctor! She is very thorough in her exam and explains everything to you, so you know exactly what to do. I have recommended her to 2 of my friends and both went to see her and love her also. Kudos to Dr Chang!

  • Dr. Chang is awesome! She listens to my woes, questions & concerns.I am so glad to be a patient of hers. She is very kind & patient with me. She always addresses my problems with a referral, a medication or whatever is needed. Thank you for asking!!

  • Dr,Chang provided me with all my health problems. She is a very nice person and doctor too.

  • Was satisfied.

  • Everyone I came in contact with was courteous and pleasant I value Dr Changs opinions and her honesty and pleasant nature

  • Dr. Chang is a lovely, caring person. She is easy to communicate with, never makes you feel rushed and listens attentively to patient's questions. I can't say enough good things about her.

  • Everyone was great from front desk, medical assistant, provider and check out!

  • I was early for my appointment but was seen right away. Dr. Chang is wonderful! She is always cheerful and very accommodating.

  • Dr. Chang is a wonderful provider that makes you feel like the doctor patient relationship is a partnership. She is warm, professional and engaged in the appointment. She is the best primary care provider I have ever had. I highly recommend her!

  • Dr. Chang saved me!

  • Dr Chang made me feel comfortable and listened to my concerns.

  • ALL OF THEM ARE SO GOOD TO LET ME KNOW ALL ABOUT EVERYTHING. I APRECIATE ALL OF THEM.

  • I love Dr Chang. She's caring and listens carefully to your concerns. She's proactive and realistic and honest. I finally found a great doctor

  • I AM A NEW PATIENT AND EVERYONE WAS VERY WELCOMING. Dr.Chang was thorough going over my medical history. She was kind and I felt at ease.

  • I'm happy with the care I get from Dr Chang and her office

  • Dr. Chang is a fantastic doctor. She is extremely professional, knowledgeable, and informative. You are lucky to have her working with your company.

  • Dr. Chang and her staff are top notch professionals. I am grateful to be their patient.

  • I just, everything was great. I just have one question is why does everybody wear their name tag with the names put on backwards? Anyway, thank you.

  • You did a very good job but nobody perfect

  • I am delighted to have Dr Chang as my PCP. She has a very kind demeanor. Dr Chang explains test results clearly. I never feel rushed and I enjoy her sense of humor!

  • Dr. Chang was very thorough, and very pleasant.

  • I love Dr. Chang. She listens and is helpfulAnd thorough ! She makes me feelComfortable

  • She's just very good at what she does. She pays attention, she listens. She's very knowledgeable very helpful And very caring about my health.

  • Dr Chang is thorough, very knowledgeable and offers several ways to handle the issues I would recommend her to family and frieends.

  • The office was running behind BUT I did not feel rushed at all. Dr Chang always gives me her full attention and listens to my concerns/ goals for my health.

  • Dr.Chang has a great personality and really listens to you. Her staff was very friendly.

  • Everyone very pleasant and listened to my needs

  • From the point I came in and spoke to reception to the minute I left, everyone was helpful and friendly. Dr. Chang was ideal—efficient but not rushed, took time to explain, clearly knew what she was doing. I got my labs drawn quickly and painlessly and had results on the patient portal that same day. I would not change a thing. I will encourage others to come to this practice.

  • No complaints. Good visit.

  • [Name] was on vk and i was feeling awful and was seen by Dr,Joannu00A0Changu00A0who was very nice and considerate and would see her again

  • After meeting with Joann Chang I felt very upbeat. Even though I have CKD she emphasized the good lab results and made me feel as though I wasn't as sick as I thought. A very pleasant experience.

  • Dr. Chang is a wonderful doctor~easy to speak with and she's a good listener. No complaints. She has been my doctor since Dr. [Name] [Name] retired and I have only good things to say about her.

  • Dr. Chang is the best doctor I've ever had. She listens so well and is really invested in my health. The staff at the office treats you with so much respect. This office is amazing and I'm so glad I waited for an appointment with Dr. Chang.

  • Dr Chang is so nice,listens,explains everything easily for you to understand

  • Dr. Chang is always well informed with my medical history. She explains everything so it is understandable. I could not change anything

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.