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Joann Chang, MD

4.8 out of 5 (224 Ratings)

Specialties:

Internal Medicine / Primary Care

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Please Read regarding COVID-19

Please call the office before coming in for your appointment if you are experiencing any of the following symptoms or have been in close contact with a confirmed case of coronavirus (COVID-19) in the past 14 days: fever, chills, or body aches, cough or shortness of breath, fatigue, sore throat, headache, new loss of sense of taste or smell, gastrointestinal symptoms (e.g. nausea, vomiting, diarrhea,) rash or COVID toes (e.g., swollen, discolored toes.)
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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

Southcoast Physicians Group Internal Medicine

1030 President Ave Suite 1001 Truesdale Building
Fall River, MA 02720

P: 508-973-9650

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
3.7

Patient Comments (73)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • great

  • Didn't rush;listened to my concerns

  • Rescheduled my weather related appointment quickly and in the same day! Thank you

  • I felt I received a thorough first visit. My questions were answered and I didn't feel pressured to take additional meds or do anything I didn't want. I also appreciate the doctor's suggestion that I should be seen by a cardiologist. Overall, I was well satisfied with my first appointment with my new doctor.

  • Nothing. Everything went fine!

  • Dr. Chang answered all of my questions, I was able to get a flu shot at my request, and she took her time and the appointment did not feel rushed. I wish I would have thought to ask (or she did) about my cervical stenosis and the ongoing treatment needed for it.

  • I am very, very grateful to be a new patient of Dr. Joann Chang. After, after being a patient of Dr. [Name] for 20 years. I am fortunate once again and very honored to have Dr. Chang as my primary care doctor and look forward to a very long and healthy relationship with an outstanding primary care doctor.

  • New doctor visit, very pleasant and seemed like she cares for her patients well being.

  • Doctor Chang was very very kind and compassionate.

  • Office staff was not friendly or welcome there was ridiculous amounts of caution tape between patient and receptionist.MA called for me did not Introduce herself and seem bothered by me being there.This was a new PCP for me, Dr Chang was attentive but I am not enthusiastic about having to deal with the office staff at all. I would hesitate to recommend Dr Chang based on the staff. The exciting PAR was very friendly and Kind.

  • This was my first appointment with this provider as my former provider retired.I was impressed that she was very thorough and took the time to go over most ofmy concerns.

  • It was a very good appointment

  • Did not wait long in the waiting room,less than five minutes. Dr. Chang was very nice and easy to talk to. She took the time and addressed the problems I had

  • Dr Chang was caring and interested in my health. And improvements.

  • The woman who took my height and weight and history (presumably a nurse) was wonderful and kind and very easy to talk to. She made it easy to list the reasons I came to the appointment. Likewise, my visit with Dr Chang was great. I appreciated how she listened to me and took care to address all my concerns. I felt in charge of my own health. I do wish the woman who had checked me in at the front desk had been a bit more professional.

  • Everything was fine. The doctor spent a lot of time listening to my questions and answered all of them . I have also spoken to some of my friends and recommend her as a doctor they should choose .

  • I was very impressed with Joanne Chang she is new to me and I'm looking forward to be working with her or her working with me.

  • It was a new doctor and first experience there. Waited too long for the doctor.

  • Dr Chang was wonderful. Got me an appointment ASAP, took her time to listen and explain my medical issues and even followed up with a phone call to set up further appointments. My family can't even begin to thank her and her staff ( especially [Name]) for going all out for us. Thank youThe [Name][Name]family

  • Dr. Chang is outstanding!

  • All the office staff were lovely very nice and professional friendly Dr. Chang was wonderful she made me feel very comfortable she discussed all of my health problems with me she asked me if I had any concerns to discuss I didn't feel rushed I'm very happy to know that she is going to be my primary care physician

  • Dr Chang is amazing !!! Love her

  • Top of line primary Care

  • Listen n explain things to me n my grandaughter n home head nurse so far I like her

  • Dr chang was very professional and she took interest in the patient wanting to make sure she can give them the nest care so nice to see that

  • It as my 1st appt with Dr. Chang & it was the best dr appt I have ever had! She is so knowledgeable, kind, patient & caring plus very very thorough!! Thank you!!!

  • Dr. Chang is my new primary care physician. I am very happy with my first visit. She is not only very thorough, but very easy to talk to. I look forward to her helping me maintain my health.

  • Excellent physician, knowledgeable, well informed,and pleasant. She was able to explain issues without being condescending. I have already recommended her to a family member as I am very satisfied with Dr. Chang as my primary care physician.

  • Very courteous staff and this was my first appointment with Dr.Chang and I was very pleased. Tough having to change primary physician but had a good visit.

  • Dr. Chaing is awesome and makes you feel really comfortable too talk to.

  • All staff very pleasant and helpful. Could use some larger chairs or some without arms to accommodate larger patients in waiting areas.

  • I was very happy with all areas of services in this practice

  • Dr. Chang rules

  • That was good

  • Dr. Chang is a terrific provider. I would gladly recommend her to everyone without hesitancy. Actually I would highly recommend Southcoast to everyone with absolutely NO hesitancy.

  • Easy to get an appointment. Very quick appointment. Great doctor!

  • Everything was good

  • Every person was kind and knowledgeable and helpful. My new PCP is awesome!

  • Everyone on staff was incredibly professional and friendly! They were patient and helpful, walking me through every step from check in to check out.

  • When I get on appointment time it will be prompt

  • The whole process was very smooth and the staff including my Doctor was excellent.

  • You might improve the experience by updating the lobby,and making it look a little more fresh and clean, and wiped and lighter,its a little bit outdated, the whole entire facility makes it look a little depressed that's it.

  • I really like Dr. Chang and hope that we will get to know each other so we learn how to work with each other

  • My doctor was very informative, very thorough. Extremely good bed side manner, something I've never had before. She was wonderful, absolutely wonderful and I will never switch from her she was a really good.

  • Provider was fantastic.Discharge staff was somewhat rude, trying to convince me not to do telemedicine, condescending, and also forgot some paperwork for external lab draws for which I later had to call and get faxed over.

  • Everyone I came in contact with was extremely kind and made my visit very pleasant

  • Very good experience, the office staff very nice and courteous, md fantastic, listen to me and worked with a plan with me

  • Very caring, listened thoroughly and discussed potential treatments and referrals to ensure I was comfortable.

  • Professional, friendly staffAttentive to my requests

  • Thank you so much for helping me so promptly with my urgent care [Name] [Name]

  • It was sincerely as close to perfect as you could recieve at a doctors appointment.

  • Dr. Kept repeating questions on my complaint of diverticulitus. Like I did not know what I was talking about, Had this disease 30 yrs, and was in extreme pain and wanted antibiotics. but kept on going on until I had enough of her uncalled repedative questions.

  • Very good process and protection from covid. Every part of my appointment went well.

  • This was a first appointment. The nurse yelling out the exam room door "I need a way bigger cuff" to take my blood pressure wasn't great, but everyone was nice and I loved Dr. Chang.

  • Awesome experience thanks for making me feel welcome. Loved that I was able to make my appt so quickly. Also I was in and out within thirty mins. Received a phone call the same day with appointments made for my referrals which is much appreciated! Would 10/10 recommend to anyone!!

  • Dr.chang was great she listen to me and my concerns ect..

  • Dr. Chang took her time to understand and provide us with everything we needed as a group home agency. She did not rush the appointment and listened to our resident about his concerns. She was patient and caring.

  • Everyone was great.

  • This was my first visit with Dr. Chang and she made me feel completely comfortable and listen to all my concerns. I also appreciated her being thorough when it came to my health. I was able to get a quick appointment with her as well.

  • Everyone was polite and very professional. Keep up the good work

  • Tentative and very pleasant and knowledgable

  • From walking into the building the Covid screening was done with ease.Checking in for my appointment was great everyone was friendly smiling and communicating with me made me comfortable in my choice of HCP and office.Dr. Joanna Chang appears genuine compassionate and caring she was very thorough as far as I am concerned Happy to have her as my HCP.Dr. Joanna Chang even called me after hours with one of my test results very impressed.Thank you all for you do I definitely appreciate everyone.

  • Dr chang is the best

  • Joann Chang is a great doctor

  • My 1st appointment there was very good.Nurses very friendly Dr.Chang very nice easily understanding.

  • This was my first visit and I absolutely loved Dr. Chang. I felt like I was talking to a friend, which is wonderful. She took so much time and listened to everything I had to say and didn't make me feel rushed. She was She

  • Friendly staff

  • Clean COVID safe environment. Courtesy professional front desk staff, helpful. Dr Chang took time to listen so as to understand my concerns. Madw to feel comfortable and that I mattered.

  • Dr. Chang was phenomenal. I had not visited a doctor in years prior to our visit, and was establishing her as my PCP. I couldn't have been happier with the level of comfort that Dr. Chang and the other staff in the office provided for me; I went into this appt. with a total, "make it or break it," attitude about my own health. I probably would have procrastinated ever visiting for an annual again if this hadn't gone so comfortably. Dr. Chang was gentle and warm, friendly and genuine. I felt seen as an individual and felt that Dr. Chang really listened to every piece of my life history I offered her to help her to understand me as a patient. I'm quite literally looking forward to my next visit with her because she's so pleasant, and the feeling of accomplishment I got from checking this appt. off my to-do list, because the appt. went so well, is such a good feeling! So thankful to this practice for easing my anxieties!

  • This is my 1st visit with Dr. Chang because my prior primary care physician has retired as a primary care physician. She was kind and she was very thorough and explaining everything to me and told me that things to do where my help would be improved and I just think she's an excellent doctor and I'm sticking with her and I can't say more than that just a very good doctor and my opinion. The end. [Redacted]

  • Everyone from the front desk staff, to the medical assistants, to Dr. Chang and the check out staff was friendly and professional. It was my first time going to the office as I recently switched PCPs from another Southcoast provider and my expectations were exceeded!

  • I would like to say this was my first visit to [Name] [Name] . And I am truly impressed with the staff.From the moment I stepped through the door I felt taken care of . I was greeted Warmly By all. Dr. Joannu00A0Chang is an amazing Physician , she listened to me intently - spent as much time with me as I needed and was thorough with her exam and follow up instructions . I feel blessed to have found such a wonderful Physician .

  • She listened really carefully asked if I had a lot of questions explain the answers in a way I could understand and she was very welcoming and positive and just her demeanor made it very comfortable to be in her office.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.