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Joann Chang, MD

4.8 out of 5 (353 Ratings)

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

  1. Southcoast Health Internal Medicine

    1030 President Ave Suite 1001 Truesdale Building
    Fall River, MA 02720

    P: 508-973-9650

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.8
3.7

Patient Comments (79)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr Chang is always very caring about my health. She's kind and compassionate and makes me feel comfortable and understood. She's one of the best ever!

  • Waiting time was short. Dr. Chang is always very pleasant and easy to talk with. No complaints.

  • No need, Dr.Chang is wonderful.

  • Dr Chang always listens to me and is always very positive. She is kind and caring.

  • Dr. Chang and her staff are very professional but also friendly and good listeners. I always feel comfortable with them and like they care about my healtg

  • Dr. Chang is truly the best PCP I've had. She always takes the time to listen to my concerns, thoroughly explains everything, and ensures I fully understand my treatment options. I never feel rushed and always feel genuinely cared for. I'm so grateful to have such a knowledgeable and compassionate doctor. Highly recommend!! All of the other staff from the front desk to the nurses are also amazing!

  • I feel forunate to have Dr. Chang as my PCP. I always feel cared for and cared about!

  • Did not wait long to be seen.Friendly staff.

  • Dr Chang is one of the best doctors I have ever had and I'm 60

  • Dr. Chang always asked if I have any concerns or questions or if there's anything else that I need to talk to her about or ask her she always listens to me. I have great confidence in her all the staff is pleasant, polite, and caring.

  • Hired an amazing dr

  • Dr. Chang and her office provide excellent care. Very professional.

  • Just a wait 50 min wait for provider but worth waiting for she was wonderful!

  • Everything is always great in this office! Dr Chang is amazing and is always super helpful!

  • Dr. Chang is a wonderful doctor. She took her time with me and explained everything I needed to know

  • Dr. Chang is a lovely person and always puts me at ease. She is very easy to talk to. Waiting room was more crowded than usual and wait time was longer.

  • Dr. Chang was very patient, understanding, and offered me good directions to move forward to solve my problem. Thank you.

  • Dr. Chang is very smart and personable. I couldn't ask for a better doctor.

  • Dr Chang is awesome! Always takes the time to go over things and is very knowledgeable, helpful and very pleasant!! Best doctor ever!!

  • Dr Chang was easy to talk with, made me feel comfortable and valued. She took her time with me.

  • I am so appreciative that Dr Chang has a very patient centered approach and views me as a partner in healthcare decision making.

  • She was awsome

  • Dr Chang is wonderful!

  • Everything was very good with the attention, the privacy, everything.

  • Dr Chang made me feel very comfortable and secure

  • This was supposed to be an annual physical. It was short. She just reviewed what was on my file and the file that I brought in from my gastroenterologist and I was sick. I told her I had been coughing, that I had a phlegmy cough. She didn't even bother looking in my mouth to check to see if there was anything in there that was causing it. I told her what was going on. I left that office. Nobody stopped me from leaving the office. They called me late in the afternoon to be scheduled for another annual visit. I will not be going back to this office. I just don't feel I can get the care that I need. Sorry.

  • Nothing, Dr Chang is wonderful!

  • Got appointment early through fast pass, seen within minutes of my scheduled time, Doctor Chang is very familiar with both my wife and my physician condition.

  • always listen to me and answer any question I have Love Dr. Chang

  • I waited 45 minutes past my appointment time to be called into the room. Appt at 10 and called at 10:46. Not acceptable

  • Very knowledgeable and extremely helpful. I wouldn't want to be anywhere else. Thank you

  • Got right in for a sick visit. Concerns heard and addressed.

  • Dr. Chang is a wonderful Doctor - she is proactive, an excellent listener, compassionate and extremely knowledgeable. She is easy to talk to and is very pleasant. Her staff is courteous, helpful andprofessional.

  • Dr. Chang it is always patient listens carefully responds well I've already recommended her to several friends

  • Dr. Chang and her staff always treat me with kindness and compassion. She is a wonderful PCP. I trust her ability and advice.

  • Need shelf or table by scale to put personal items on while being weighed.

  • Dr. Chang is a great Primary Care Provider. She listens to you, she has an amazing bed side manner, she always responds to my messages in MyChart, she is one of the most caring doctors I've had the privilege of being a patient of in my 68 years of life and I'm extremely grateful for for her.

  • Everything was fine with my appointment. Everyone with Dr. Chang's staff that I was involved with was very nice. Dr. Chang is wonderful. At the moment, I wouldn't change anything. Thank you.

  • professional, inquisitve, kind, energetic

  • Improve wait times. If the patient is already check in online and early for their appointment, they should not have to wait for 30 mins after disrobing to see the doctor. The doctor suggested I leave if I did not want to wait. If the shoe were on the other foot, I don't think I would be seen by this provider.

  • Dr. Chang was very knowledgeable. She was very thorough and did an excellent job. I felt she was highly informative and very cautious to her time explaining everything. I would rate her as an absolutely excellent physician. Thank you.

  • Every thing was done professionally and in a timely manner.

  • I've been seen by Dr. Chang twice. Both appointments were scheduled, not sick visits that might have required an immediate response.So far I'm very impressed with her professionalism and down to earth approach. Explained everything clearly.Very caring and encouraging. Did not feel rushed at all.

  • Dr. Chang gets 5 stars from me. She makes feel cared for and at ease. I am very happy with this practice.

  • I felt listened to, I'm sure there were many people waiting but I didn't feel like there was any rush to finish.

  • I felt cared for finally! Very professional like a well oiled group. Happy to feel like I have a Dr. that makes my health important and listen s and explains.

  • Excellent as always great staff and doctors

  • It is sad to say, but the entire facility seemed overwhelmed. The waiting room was packed with people, and everyone was running around, trying to accomplish the goal of keeping things moving. There was no doubt the staff was overwhelmed. The waiting time was astronomical. Southcoast needs to regroup with what is going on.

  • Love Dr Chang! She is always there for me, she listens and truly understands. The staff is excellent always pleasant it is a pleasure coming to this office!!!

  • Dr. Chang was very knowledgeable and concerned about my health.

  • Received excellent care! The office and Dr. Chang are very professional!

  • This was my 1st appointment & everything seemed to be handled efficiently. I would prefer to wait to see how test results are explained & if any there are concerns about lab work is explained.

  • Dr. Chang listens to my fears and issues with some procedures and finds other ways to complete test needed. Dr. Chang sits and talks with me explaining my test results and is very compassionate about her patients.

  • Great experience, from parking to reception to interactions with Dr. Chang. She was clear and caring, explaining things well. The appointment was efficient from start to finish.

  • I have been very happy with my provider she has always answered my questions and if she didn't know I heard from her and she would have the answers she listens when I talk very happy

  • Dr. Chang is very helpful, knowledgeable, and supportive. I'm very glad she's my doctor. Thank you.

  • Extremely responsive and kind

  • Dr. Chang is a good listener and seems genuinely interested in her patients' well-being. I would definitely recommend her to others.

  • Wonderful staff. Top notch nurses and doctor. They deserve a more updated facility to work in.

  • she was excellent -- attentive and knowledgeable

  • Dr Chang .. is unbelievably the best doctor I have had in decades… she's kind, sweet, listens, helps .,. She is amazing and I'm so lucky to have her as my primary care physician!!!

  • Dr. Chang and staff are absolutely wonderful. I couldn't ask for a better primary care physician. She is very helpful and a great listener. She explains things in a way that makes it easy to understand.

  • Dr Chang is wonderful and always on top of my health and always does what needs to be done to keep me at my best

  • I find Dr. Chang very knowledgeable, thoughtful and kind. She listens to my concerns.

  • Dr Chang is very friendly and always meets my needs

  • Office staff very friendly esp as Late Fri. Appointment. Why are name tags always hidden?

  • Everything went smoothly. Very pleased with the provider

  • The entire experience from my phone call to seeing the doctor was professional, respectful and sincere. Everyone I came in contact with listened to me and was responsive

  • She is Great

  • Dr. Chang is one of the best providers I have ever experienced in my life. She always makes my health and my family's health the best outstanding quality of care ever. So thank you. She's an excellent, excellent doctor.

  • She takes her time and listens to my concerns

  • Dr Chang was super informative and very personable. Took as much time as I wanted with her

  • I love Dr Joann Chang.She is a terrific physician and I feel fortunate to have her as my primary. She listens to my concerns and provides insightful, valuable information

  • She spent the time to listen to my concerns and questions, got where I need to be a plan

  • Appointments were quite far behind with no explanation or updates. The after visit summary also stated that things were discussed that weren't even touched on.

  • Dr Chang is wonderful !

  • Dr. Chang and her staff are outstanding.

  • I truly feel this doctor went above and beyond to help me, she explained things in a way that was easy to understand, and she was able to get the necessary tests I needed to figure out what to do next. She made me feel at ease and comfortable ? she also seemed well informed and Knowledgeable. I'm not 100% sure what's wrong with me, but I'm very confident that she will get to the bottom of it, and come up with a solution to correct it!

  • I was able to get my appointment at a convenient time. Dr. Chang is usually right on time. She listens and genuinely cares about her patients.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.