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Joann Chang, MD

4.8 out of 5 (371 Ratings)

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Internal Medicine

    1030 President Ave Suite 1001 Truesdale Building
    Fall River, MA 02720

    P: 508-973-9650

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
3.7

Patient Comments (108)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Even though this was supposed to be a "meet and greet" appointment, Dr. Chang actually informed me of 2 health issues that I didn't even know I had. Further tests are going to be done.Very Happy I am now her patient. Thank you

  • It's usually a very good experience when I'm here. Today I had to wait over 1 hour to see Dr. Chang. That has never happened before. Other than that, the appointment went well. Dr. Chang is great.

  • I was taken into examining room promptly, but waited too long for the doctor to come in. I waited 35 minutes after my vitals were taken.

  • Have always been more than happy with Dr. Chang. Your check in & out departments are equally as courteous and informed. Keep up the good work.

  • Everything was done professionally. No improvement needed.

  • All issues addressed thoroughly.

  • I love Dr Chang. First doctor I've ever had that truly listens to me and provides helpful feedback. Treats me like a person and is so kind and caring

  • Dr. Chang is awesome!

  • It was my first visit with Dr. Chang and she was great.. very pleasant and listened to all my concerns. The medical assistant was not very warm and welcoming and seemed bothered to do her job.

  • Dr Chang is the best

  • Dr. Chang was wonderfully patient and made me feel secure that I have someone finally to help me with my health problems.

  • Everything went well, don't have any complaints.

  • Everything was professional and friendly and informative.

  • Dr. Chang is one of the very best. She explains things in a understandable fashion. She is knowledgeable, kind, considerate. She is helps you understand concerns which need to be addressed for your good health.

  • Dr Chang listened to my symptoms and overall problems and advised accordingly.

  • Great experience from the waiting room to the one on one with the doctor.

  • I think Dr. Chang is an excellent physician how all should work. She cares about her patients deeply. She listens to what you have to say and she explains everything to you in layman terms where it's very easy for anyone of any age or disability or anything to understand what she is saying to you. And she respects people and she's very polite and she treats everybody like they were her own family. I think that's one of the highest compliments you can give to anyone in any physician working with the public. I thank her for her excellent care.

  • She talked me through my procedure I was having done and would ask if I was ok and understood what was going to happen..

  • Just keep doing what your doing it's working ! At least for me anyway. Lolu00A0

  • I found the doctor to be very courteous, was very concerned about my health, looked into everything that I had done, recommended certain things that I performed so that I can get better, so I really appreciated it. Thank you.

  • Dr Chang is extremely intelligent/ and very accommodating. She is an extremely great health care provider/ physician. I would highly recommend her to all my family/ and everyone that wants the best healthcare possible

  • Listen to my concerns and made appointment with specialist asap

  • Every time I go to see Dr. Chang in her office, it's just perfect. If I call and I have a problem, they take me in right away. I never have to wait very long, if any wait at all. Everyone is kind, friendly, and they take good care of me. That's all I want to say. I wouldn't want to go any place else. They are just the best. Thank you.

  • Dr Chang is an amazing doctor! She is very thorough in her exam and explains everything to you, so you know exactly what to do. I have recommended her to 2 of my friends and both went to see her and love her also. Kudos to Dr Chang!

  • Dr. Chang is awesome! She listens to my woes, questions & concerns.I am so glad to be a patient of hers. She is very kind & patient with me. She always addresses my problems with a referral, a medication or whatever is needed. Thank you for asking!!

  • Dr,Chang provided me with all my health problems. She is a very nice person and doctor too.

  • Was satisfied.

  • Everyone I came in contact with was courteous and pleasant I value Dr Changs opinions and her honesty and pleasant nature

  • Dr. Chang is a lovely, caring person. She is easy to communicate with, never makes you feel rushed and listens attentively to patient's questions. I can't say enough good things about her.

  • Everyone was great from front desk, medical assistant, provider and check out!

  • I was early for my appointment but was seen right away. Dr. Chang is wonderful! She is always cheerful and very accommodating.

  • Dr. Chang is a wonderful provider that makes you feel like the doctor patient relationship is a partnership. She is warm, professional and engaged in the appointment. She is the best primary care provider I have ever had. I highly recommend her!

  • Dr. Chang saved me!

  • Dr Chang made me feel comfortable and listened to my concerns.

  • ALL OF THEM ARE SO GOOD TO LET ME KNOW ALL ABOUT EVERYTHING. I APRECIATE ALL OF THEM.

  • I love Dr Chang. She's caring and listens carefully to your concerns. She's proactive and realistic and honest. I finally found a great doctor

  • I AM A NEW PATIENT AND EVERYONE WAS VERY WELCOMING. Dr.Chang was thorough going over my medical history. She was kind and I felt at ease.

  • I'm happy with the care I get from Dr Chang and her office

  • Dr. Chang is a fantastic doctor. She is extremely professional, knowledgeable, and informative. You are lucky to have her working with your company.

  • Dr. Chang and her staff are top notch professionals. I am grateful to be their patient.

  • I just, everything was great. I just have one question is why does everybody wear their name tag with the names put on backwards? Anyway, thank you.

  • You did a very good job but nobody perfect

  • I am delighted to have Dr Chang as my PCP. She has a very kind demeanor. Dr Chang explains test results clearly. I never feel rushed and I enjoy her sense of humor!

  • Dr. Chang was very thorough, and very pleasant.

  • I love Dr. Chang. She listens and is helpfulAnd thorough ! She makes me feelComfortable

  • She's just very good at what she does. She pays attention, she listens. She's very knowledgeable very helpful And very caring about my health.

  • Dr Chang is thorough, very knowledgeable and offers several ways to handle the issues I would recommend her to family and frieends.

  • The office was running behind BUT I did not feel rushed at all. Dr Chang always gives me her full attention and listens to my concerns/ goals for my health.

  • Dr.Chang has a great personality and really listens to you. Her staff was very friendly.

  • Everyone very pleasant and listened to my needs

  • From the point I came in and spoke to reception to the minute I left, everyone was helpful and friendly. Dr. Chang was ideal—efficient but not rushed, took time to explain, clearly knew what she was doing. I got my labs drawn quickly and painlessly and had results on the patient portal that same day. I would not change a thing. I will encourage others to come to this practice.

  • No complaints. Good visit.

  • [Name] was on vk and i was feeling awful and was seen by Dr,Joannu00A0Changu00A0who was very nice and considerate and would see her again

  • After meeting with Joann Chang I felt very upbeat. Even though I have CKD she emphasized the good lab results and made me feel as though I wasn't as sick as I thought. A very pleasant experience.

  • Dr. Chang is a wonderful doctor~easy to speak with and she's a good listener. No complaints. She has been my doctor since Dr. [Name] [Name] retired and I have only good things to say about her.

  • Dr. Chang is the best doctor I've ever had. She listens so well and is really invested in my health. The staff at the office treats you with so much respect. This office is amazing and I'm so glad I waited for an appointment with Dr. Chang.

  • Dr Chang is so nice,listens,explains everything easily for you to understand

  • Dr. Chang is always well informed with my medical history. She explains everything so it is understandable. I could not change anything

  • Dr Chang and the people in her office are caring, concerned, and what to make sure you have the best outcome

  • This was my first apt with Dr. Chang. The Doctor and all staff were very pleasant and informative. I had to wait @ 20-30 minutes for the doctor but that seems to be the norm in most doctor's offices. On my way out, the receptionist was very pleasant and emphasized that I should call any time if I am not well and there would always be someone that could see me. I would recommend this office.

  • She cares!!!

  • Love Dr. Chang, but was late for work since the appointment started almost 30 minutes late

  • For me this was the best visit for a new primary care doctor I had. I am very pleased with my decision to make this change for a good provider.

  • Only complaint is wait time was very long.

  • It's my first time today and I felt very good they did a good job, the doctor got me up to date with my health, I felt very comfortable with her.

  • Very pleased with my entire visit!

  • Dr Chang was very responsive to the request for her help as was her staff.

  • I love Dr. Chang. Super nice and friendly.

  • Registering online made it much quicker when I arrived at Dr.Chang office and of course Dr.Chang is an outstanding position. I am very very pleased to have her as my primary care provider and I'm a proud member of what I called the Chang Gang.

  • I'm happy she looked at my medical history and told me what I need for my future...

  • All staff members that I interacted with were personable and helpful. Dr. Chang was very thorough and listened to all of my concerns.

  • Had an 11am appointment, got called into the exam room at 11:20am and didn't see the doctor till after noontime. Being prompt and not making patients wait an hour would be the only improvement I can think of.

  • First time in office, definitely a delay in seeing assistant, then doctor, but I do not know whether this is the norm. Going to try and not make quick judgement for future appts. The assistant was very nice, asked us if we wanted water while we waited. Very impressed and pleased with Dr. Chang. Exactly what we were looking for leaving pediatrics.

  • Dr Chang is incredible. Always happy, always listens and more than happy to help in any way she can. This was my first experience with [Name] the MA and she was pretty awesome, too!

  • This provider was pleasant and listen to my concerns. Also recommended physical therapy as a first treatment to my problem, then go from there for further treatment.u00A0

  • Dr Chang is so easy to talk to. If I'm scheduled for a short follow-up visit and I come in with 3 new concerns she gives me all the time I need to communicate my symptoms and then educate me as to what's going on. I never leave a visit feeling she is locked into the time. Also I love the way she makes continuous, caring eye contact with me while she's typing - truly a skill since the onset of the EMR many years ago. She's the best at it!! I'm so thankful she's my PCP!

  • Always a good experience with Dr. Chang

  • From start to finish, the best medical experience I've ever had.

  • This is my 2nd time seeing Dr Chang for my annual visit and I couldn't be happier.

  • [Name] checked my vitals, weight, and is an asset to Southcoast. [Name] was professional, kind, and should be recognized for this. Dr. Chang is always a pleasure to see. Dr.Chang is knowledgeable, kind, and I look forward to visit. I leave the office feeling like a million bucks and know I'm in good hands.

  • very pleasant experience very informative Will continue to see Dr. Chang

  • Everything was fine except the wait . I was taken on time from the waiting room and waited an additional 40 mins in the exam room.

  • When running an hour or more behind, call patient. Was told 5 minutes before scheduled time that they were running behind. It was the 2nd appt. of the day. When I was moved into the exam area, I again waited 20-30 minutes to be seen. Dr. Chang, however, is great. She listens, she questions, and is a very thorough physician.

  • Very satisfied with my visit!

  • Love Dr Chang! She is always 100% focused on my needs and seems to really care. I really like how she interacts with me and answers all my questions. One of the best doctors I've met!

  • Dr Chang is an excellent provider. I'm so grateful I am under her care.

  • Pleasant, helpful, knowledgeable

  • Very friendly atmosphere from everyone in the office. Dr Chang was delightful. She was informative and caring. I look forward to putting my health in her hands!

  • I have always had a great experience with Dr. Chang and the rest of the staff, and am very glad I found this place.

  • My experience was wonderful. Dr Chang set me up for physical therapy for my neck which is sometimes painful. My visit was fine, no improvements needed. I think you should have email correspondence for confirming appointments because your message is not always clear on the phone.

  • Dr Chang was very knowledgeable and personable. She listened and gave great recommendations. She is fantastic!!

  • I was very pleased with the service. I I got during my appointment, yesterday, Dr. Chang is wonderful. She is a really good doctor. She's a great listener, and very compassionate. And I'm very pleased with her. This is my second visit and she took her time and described everything and she was really, really, really good. Thank you.

  • My appointment was easy to make and when I got there, I was taken almost immediately. I also scheduled my Proilia shot for the same time that also was given to me within a little while with me being there. I've always gone to Truesdale Clinic and I will continue there till the end of my days. Dr. Chang is one of the best doctors I have ever had at the clinic! I hope she never leaves.

  • Because I think that by hiring Dr. Chang South Coast hospital system has enriched. It's system of physicians available. She's a great diagnostician. She's a great doctor and she's very kind and caring about her patients.

  • Dr Chang is the best!!

  • Dr. Chang has ALWAYS been professional, caring and attentive. She is easy to speak to and makes you feel very comfortable while in her office.The very BEST doctor I've ever had!!!Thank you for being so caring and wonderful Dr. Chang!

  • Dr. Chang is a wonderful doctor; easy to talk with, knowledgable and very pleasant. I would highly recommend her.

  • Dr Chang is awesome and open to my suggestions about my health I got from other providers. She is very thorough and pleasant to deal with and the whole experience was great because I felt cared for and listened to. Thank you so much!

  • Dr. Chang and her staff are absolutely wonderful. Dr. Chang always listens to my health concerns and provides useful information. She is a very knowledgeable PCP and I look forward to having her as my doctor for years to come.

  • It was a great experience. Dr.Chung. She seemed to care alot about everything I was telling her. Dr Chung is awesome you should have more like her.

  • Dr. Chang is incredible. I've only seen her once as this past appointment was my first with her, yet I already love her and feel like I've known her forever and can talk to her about anything. I am a very shy person, and I felt extremely comfortable talking to her like nobody else. She's amazing! Everyone else in the office was also very nice and supportive.

  • The only thing that could be improved was the wait for the doctor. I had to wait 40 minutes past my appointment time to see the doctor.

  • Dr. Chang and her team are always very friendly and helpful. Dr. Chang is always compassionate and never rushes her patients. She's wonderful!

  • My experience was very positive.My doctor and support staff are very knowledgeable.

  • Treated with respect, listened to my concerns

  • Very Friendly.Examine and address ALL MY HEALTH ISSUES.

  • I've had a very positive experience with Southcoast Health.

  • Everything well done,at least for me.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.