Joann Chang MD | Southcoast Health

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Joann Chang, MD

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

Southcoast Physicians Group Internal Medicine

1030 President Ave Suite 1001 Truesdale Building
Fall River, MA 02720

P: 508-973-9650
Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience	Courtesy and Respect of Staff
4.9	4.9	4.9	3.7

Patient Comments (85)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Oct 28, 22
Verified Patient

Everything about the appointment went very well. Everyone is polite, caring and informative
Oct 24, 22
Verified Patient

I can't think of any improvements that could be made . Dr. Joann Chang is fantastic... incredibly knowledgeable and caring. The best of the best!!!
Oct 20, 22
Verified Patient

Great physician and staff. Very happy with the health service received.
Oct 18, 22
Verified Patient

Friendly, caring, clean environment
Oct 6, 22
Verified Patient

Don't know how they could have done better.
Oct 2, 22
Verified Patient

Staff has always been professional. Dr. Chang listens and she sees beyond what I am saying at times. Very discerning, patient and caring.
Sep 30, 22
Verified Patient

Dr Chang was very personable. Unfortunately the woman who roomed me seemed a bit rushed and in turn rushed me through questionnaires and my medications. The woman at the front desk did not give me a questionnaire which may have been the reason why.
Sep 27, 22
Verified Patient

The attention the provider gave to my questions. The knowledge of the provider.
Sep 17, 22
Verified Patient

Dr. Chang was awesome. This was my first visit with her. She was very friendly, she listened to me, she answered my questions. She was very friendly and attentive. She made me very comfortable and she was very easy to talk to.
Sep 17, 22
Verified Patient

This was my first appointment with Dr. Chang and I am very impressed with the attention she gave to my concerns and questions. Dr. Chang has a very approachable and friendly personality that makes one feel comfortable. Very happy with Dr. Chang as my PCP.
Sep 16, 22
Verified Patient

Doctor Chang was very nice and she listened to my concerns. I had many questions to ask her and she always had the right response to my questions. Dr. Chang is very outstanding in what she does I highly respect her in all aspects.
Sep 15, 22
Verified Patient

Entire staff was very professional and kind. I was impressed by the medical care I received.
Sep 15, 22
Verified Patient

My experience was wonderful! Everything explained to me and and asked if I had any questions or concerns!
Sep 12, 22
Verified Patient

Dr. Chang is so thorough and explains everything completely reviews all the records and discusses them with you I would recommend her to any of my friends or associates. She's so positive
Sep 12, 22
Verified Patient

Dr. Chang takes everything I say to heart and really understands my issues.
Sep 8, 22
Verified Patient

Everyone was friendly at the office, Dr Chang was very professional but also kind and thoughtful!! I cannot think of anything that would have improved my experience.
Aug 25, 22
Verified Patient

First appointment today. Excellent appointment start to finish
Aug 22, 22
Verified Patient

First visit with this provider. Reviewed all my historyVery caring.
Aug 18, 22
Verified Patient

First visit. Dr. Chang listened to my concerns and put forth a plan of care.
Aug 17, 22
Verified Patient

My experience have a great doctor and got seen on time?
Aug 16, 22
Verified Patient

Dr Chang is so nice.Great personality.Nurses in office very nice too.Dr Chang always ask all medical questions about being up to date on my mammograms,gyno visits.
Aug 10, 22
Verified Patient

Providers need to listen!!
Aug 5, 22
Verified Patient

My first visit to this office was wonderful. Friendly staff, minimal wait times and Dr. Chang was fantastic! She took time to get to know me and my history all while being fun and outgoing. I'm very happy that I made the switch to this practice and Dr. Chang!
Jul 29, 22
Verified Patient

I feel like they care!!
Jul 29, 22
Verified Patient

Meet and greet appointment with Dr. Chang was great. She was kind, thorough and made me feel comfortable. I'm glad she is my new primary care doctor.
Jul 28, 22
Verified Patient

Promptness of getting patients into the room, wait time spent in the waiting room is minimal which is a good thing I think patients like it when things move in a timely fashion. It gets frustrating when you have a long wait in the waiting area and then have to wait again for the provider. Keep up the good work!
Jul 27, 22
Verified Patient

She is very caring and a good doctor
Jul 27, 22
Verified Patient

Dr. Chang was wonderful; she listened carefully, explained things in a way that was easy to understand, showed caring and empathy and was not rushed. It was refreshing to have a doctor do these things so well and it was a very positive experience!
Jul 20, 22
Verified Patient

Dr Chang is great. She has good assessment skills and is thorough. She is also very pleasant and does not make you feel rushed. The office staff are great. The system of getting you out and in is great. I love the southcoast app. Job well done!
Jul 20, 22
Verified Patient

They are always so nice
Jul 18, 22
Verified Patient

This was my 1st appt with Dr Chang, & when the appt was made due to Dr Array leaving Southcoast, (which honestly was fine with me) the 1st appt I could get was June 16, 2023. This past weekend they notified me by My Chart Dr Chang had an opening on July 18, 2022 & did I want it I was relieved due to my many medical issues. Dr. Chang was very knowledgeable about my circumstances & my needs and very pleasant and easy to talk to. I was apprehensive that living in New Bedford & always being treated in Fairhaven & Dartmouth I had to drive to Fall River for a new Primary & she's the 4th Primary I've had with South Coast in about 1 to 1 1/2 yrs. I am very Pleased that she's the Primary I chose from the list of Primarys I got. Everyone in that office was pleasant and helpful, I think I made the right choice, I just hope she's going to be part of the South Coast Group, as I have been with South Coast for over 20.
Jul 17, 22
Verified Patient

Friendly, respectful, efficient and professional
Jul 15, 22
Verified Patient

Excellent
Jul 14, 22
Verified Patient

There is nothing to improve
Jul 7, 22
Verified Patient

Dr took time to talk with me about health, lifestyle, medical history which is very important, in addition to ordering lab tests, referrals etc
Jul 2, 22
Verified Patient

Everyone was extremely professional and kind.Dr Chang was just lovely. I will be in good hands under her care.
Jun 23, 22
Verified Patient

My office visit went well
Jun 22, 22
Verified Patient

Dr Chang listened. I felt she was interested and so I was comfortable talking to her.
Jun 18, 22
Verified Patient

Wonderful staff; very kind & courteous. Love this facility!
Jun 9, 22
Verified Patient

Dr Chan is really great. She listens to you and explains things clearly. She also responds to messages in a timely manner.
Jun 8, 22
Verified Patient

Everyone was friendly, attentive , and I really could not have had a better experience with this practice. It was my first visit to Dr Joann Chang and I cannot think of any suggestions to make the visit better.
Jun 8, 22
Verified Patient

good visit,I was able to relax somewhat
Jun 3, 22
Verified Patient

Dr Chang was thorough, listened to what my father needed and came up with a great plan. So relieved he has a pcp that is so professional
Jun 2, 22
Verified Patient

Always there to take care of me...from beginning to end...great team..thank you
May 27, 22
Verified Patient

Listen to what I had to say explained everything got plan what to be done and what my goals are very pleasant staff
May 27, 22
Verified Patient

Everyone was extremely pleasant and Dr. Chang was caring, concerned, and helpful. I had a sick visit with her, she is not my PCP, however I would definitely be happy to see her again. I appreciate her taking the time to speak with me and understand my concerns.
May 23, 22
Verified Patient

Dr Chang is the best.
May 23, 22
Verified Patient

Waited 1 hour to see the doctor ! Other than that I was pleased with the experience
May 23, 22
Verified Patient

Took time to get to know me and my issues without feeling rushed
May 20, 22
Verified Patient

Very professional staff with personality and a real interest in helping me with my health issues.
May 6, 22
Verified Patient

Friendly, informed provider. I have already spoken to friends to contact this provider
Apr 25, 22
Verified Patient

Great healthcare group. Excellent Doctor's and nurse's.
Apr 23, 22
Verified Patient

Very pleased with the entire experience!
Apr 21, 22
Verified Patient

Visit was Exceptional felt very comfortable here
Apr 19, 22
Verified Patient

Staff and Dr. Chang always very responsive and accessible. Love working with Dr. Chang-caring, knowledgeable, flexible, practical and provides clear explanations and reasoning-everything I want in a primary care provider!
Apr 15, 22
Verified Patient

My whole experience with Dr. Chang's office has been phenomenal. They return my calls with any concerns, answer all my questions and are always very courteous. I highly recommend Dr. Chang to all my friends. Best Doctor I've ever had and I've had many.
Apr 12, 22
Verified Patient

My experience was very positive. Dr. Joann, Chang is the best.
Apr 12, 22
Verified Patient

I had a good check up. Everyone was very helpful and professional.
Apr 12, 22
Verified Patient

Excellent physician and staff. Very happy with my experience. I would recommend to anyone looking for a primary care physician.
Apr 10, 22
Verified Patient

I am extremely happy with the services, and care provided. I recommend Southcoast to anyone who asks and even people that do not inquire. Thanking you again for the great service you provide
Apr 7, 22
Verified Patient

My first visit to Dr. Chang. She was so sweet! She made me feel like she really cared about my health. Very pleasant to talk to.
Apr 4, 22
Verified Patient

This was my 1st visit. The office follows Covid guidelines and is very clean, and orderly.The office tech was very knowledgeable and extremely polite and welcoming.Dr. Chang reviewed my pertinent prior testing and explained why she was ordering future tests.She was very supportive, friendly, a good listener and a thorough diagnostic physician.I would give this initial appointment and A.
Apr 1, 22
Verified Patient

My provider was excellent, i controlled the length of the appointment.. she listened to everything i wanted to discuss and helped get solutions to each issue i was having. She was very nice, and just a great experience overall.
Mar 31, 22
Verified Patient

Dr. Chang is awesome…really listens and explained everything in my record.
Mar 30, 22
Verified Patient

Very caring. Well done.
Mar 29, 22
Verified Patient

She was very kind, very compassionate to the medicines I had to take, and the sickness I had of MS, me going through breast cancer. She was very, very kind, we recommend her to anybody.
Mar 25, 22
Verified Patient

It was my first visit to Dr. Chang. I was very impressed with her. She was kind, compassionate and listened to my concerns. She was also very thorough. It was a pleasant experience.
Mar 25, 22
Verified Patient

Everyone was super friendly and treated me with respect and made me feel comfortable. Dr Chang really listened to my concerns . Dr Chang explained things about my conditions very clearly. Dr Chang is very down to earth and puts you at ease she spent more than adequate amount of time with me to make sure all my needs were met.
Mar 22, 22
Verified Patient

I was seen on time. Everyone was knowledgeable and friendly and Dr.Chang was great!
Mar 17, 22
Verified Patient

Quick, efficient, friendly - everyone from receptionist to doctor. Thanks to all!
Mar 16, 22
Verified Patient

Everything was very good/excellent.Dr Chang is not my primary care but I was very impressed with her!
Mar 15, 22
Verified Patient

My experience was great!
Mar 10, 22
Verified Patient

Still Chang was so informed and attentive. This was my first visit and I felt so comfortable and and at ease. She was very thorough and knowledgeable. I would recommend her to anyone. Nancy
Mar 5, 22
Verified Patient

I love Dr. Chang's professionalism and the positive attitude of the staff. I feel comfortable visiting this office each time.
Mar 4, 22
Verified Patient

Everything went very well. This was my first visit with my new primary doctor. Dr. Chang was very knowledgeable and read through mine and my family medical histories with me. She covered everything I had concerns about. I went to X-ray after my primary visit. Tonight at 6:13pm my phone rang. I was at dinner but answered the phone anyway. It was Dr. Chang. She was calling with results from the X-ray report. I was a patient of a different Southcoast doctor for almost 20 years and I've never had my actual doctor call me personally. This visit was a breath of fresh air.
Feb 28, 22
Verified Patient

Everyone was pleasant. Dr.Chang is great, listens and understood my concerns. Dr. Chang made me feel comfortable at all times and this has to be one of the best visits I've had in a very long time.
Feb 24, 22
Verified Patient

So very satisfied with our decision to transfer our care to Southcoast
Feb 24, 22
Verified Patient

Initial visit with Dr. Chang. She was great ! I felt very comfortable talking to her and she was very attentive and understanding. Will recommend her and the office to a friend anytime!
Feb 16, 22
Verified Patient

Dr. Chang and her staff are very timely and responsive, they are excellent healthcare providers.
Feb 11, 22
Verified Patient

Everything was very prompt and the service from everyone was great.
Feb 10, 22
Verified Patient

Dr Chang is a wonderful PCP. I feel so taken care of.
Feb 9, 22
Verified Patient

I'm very at home with the care I get
Feb 9, 22
Verified Patient

First time I saw Dr. Chang as Dr [Name] was my primary doctor for over 30 years. I am extremely glad that Dr. [Name] recommended Dr Chang as my primary doctor.
Feb 7, 22
Verified Patient

Dr. Chang is outstanding. She is knowledgeable of my medical hx and provides excellent recommendations. Very attentive and proactive.
Jan 29, 22
Verified Patient

The first time physician, this was a new patient appointment. Excellent customer service. This provider was very polite, she made me feel comfortable. Excellent. Excellent. Excellent service. That's what I can say.

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Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

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Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.