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Joann Chang, MD

4.9 out of 5 (337 Ratings)

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

Southcoast Physicians Group Internal Medicine

1030 President Ave Suite 1001 Truesdale Building
Fall River, MA 02720

P: 508-973-9650

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
3.7

Patient Comments (96)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I feel like they care!!

  • Meet and greet appointment with Dr. Chang was great. She was kind, thorough and made me feel comfortable. I'm glad she is my new primary care doctor.

  • Promptness of getting patients into the room, wait time spent in the waiting room is minimal which is a good thing I think patients like it when things move in a timely fashion. It gets frustrating when you have a long wait in the waiting area and then have to wait again for the provider. Keep up the good work!

  • She is very caring and a good doctor

  • Dr. Chang was wonderful; she listened carefully, explained things in a way that was easy to understand, showed caring and empathy and was not rushed. It was refreshing to have a doctor do these things so well and it was a very positive experience!

  • Dr Chang is great. She has good assessment skills and is thorough. She is also very pleasant and does not make you feel rushed. The office staff are great. The system of getting you out and in is great. I love the southcoast app. Job well done!

  • They are always so nice

  • This was my 1st appt with Dr Chang, & when the appt was made due to Dr Array leaving Southcoast, (which honestly was fine with me) the 1st appt I could get was June 16, 2023. This past weekend they notified me by My Chart Dr Chang had an opening on July 18, 2022 & did I want it I was relieved due to my many medical issues. Dr. Chang was very knowledgeable about my circumstances & my needs and very pleasant and easy to talk to. I was apprehensive that living in New Bedford & always being treated in Fairhaven & Dartmouth I had to drive to Fall River for a new Primary & she's the 4th Primary I've had with South Coast in about 1 to 1 1/2 yrs. I am very Pleased that she's the Primary I chose from the list of Primarys I got. Everyone in that office was pleasant and helpful, I think I made the right choice, I just hope she's going to be part of the South Coast Group, as I have been with South Coast for over 20.

  • Friendly, respectful, efficient and professional

  • Excellent

  • There is nothing to improve

  • Dr took time to talk with me about health, lifestyle, medical history which is very important, in addition to ordering lab tests, referrals etc

  • Everyone was extremely professional and kind.Dr Chang was just lovely. I will be in good hands under her care.

  • My office visit went well

  • Dr Chang listened. I felt she was interested and so I was comfortable talking to her.

  • Wonderful staff; very kind & courteous. Love this facility!

  • Dr Chan is really great. She listens to you and explains things clearly. She also responds to messages in a timely manner.

  • Everyone was friendly, attentive , and I really could not have had a better experience with this practice. It was my first visit to Dr Joann Chang and I cannot think of any suggestions to make the visit better.

  • good visit,I was able to relax somewhat

  • Dr Chang was thorough, listened to what my father needed and came up with a great plan. So relieved he has a pcp that is so professional

  • Always there to take care of me...from beginning to end...great team..thank you

  • Listen to what I had to say explained everything got plan what to be done and what my goals are very pleasant staff

  • Everyone was extremely pleasant and Dr. Chang was caring, concerned, and helpful. I had a sick visit with her, she is not my PCP, however I would definitely be happy to see her again. I appreciate her taking the time to speak with me and understand my concerns.

  • Dr Chang is the best.

  • Waited 1 hour to see the doctor ! Other than that I was pleased with the experience

  • Took time to get to know me and my issues without feeling rushed

  • Very professional staff with personality and a real interest in helping me with my health issues.

  • Friendly, informed provider. I have already spoken to friends to contact this provider

  • Great healthcare group. Excellent Doctor's and nurse's.

  • Very pleased with the entire experience!

  • Visit was Exceptional felt very comfortable here

  • Staff and Dr. Chang always very responsive and accessible. Love working with Dr. Chang-caring, knowledgeable, flexible, practical and provides clear explanations and reasoning-everything I want in a primary care provider!

  • My whole experience with Dr. Chang's office has been phenomenal. They return my calls with any concerns, answer all my questions and are always very courteous. I highly recommend Dr. Chang to all my friends. Best Doctor I've ever had and I've had many.

  • My experience was very positive. Dr. Joann, Chang is the best.

  • I had a good check up. Everyone was very helpful and professional.

  • Excellent physician and staff. Very happy with my experience. I would recommend to anyone looking for a primary care physician.

  • I am extremely happy with the services, and care provided. I recommend Southcoast to anyone who asks and even people that do not inquire. Thanking you again for the great service you provide

  • My first visit to Dr. Chang. She was so sweet! She made me feel like she really cared about my health. Very pleasant to talk to.

  • This was my 1st visit. The office follows Covid guidelines and is very clean, and orderly.The office tech was very knowledgeable and extremely polite and welcoming.Dr. Chang reviewed my pertinent prior testing and explained why she was ordering future tests.She was very supportive, friendly, a good listener and a thorough diagnostic physician.I would give this initial appointment and A.

  • My provider was excellent, i controlled the length of the appointment.. she listened to everything i wanted to discuss and helped get solutions to each issue i was having. She was very nice, and just a great experience overall.

  • Dr. Chang is awesome…really listens and explained everything in my record.

  • Very caring. Well done.

  • She was very kind, very compassionate to the medicines I had to take, and the sickness I had of MS, me going through breast cancer. She was very, very kind, we recommend her to anybody.

  • It was my first visit to Dr. Chang. I was very impressed with her. She was kind, compassionate and listened to my concerns. She was also very thorough. It was a pleasant experience.

  • Everyone was super friendly and treated me with respect and made me feel comfortable. Dr Chang really listened to my concerns . Dr Chang explained things about my conditions very clearly. Dr Chang is very down to earth and puts you at ease she spent more than adequate amount of time with me to make sure all my needs were met.

  • I was seen on time. Everyone was knowledgeable and friendly and Dr.Chang was great!

  • Quick, efficient, friendly - everyone from receptionist to doctor. Thanks to all!

  • Everything was very good/excellent.Dr Chang is not my primary care but I was very impressed with her!

  • My experience was great!

  • Still Chang was so informed and attentive. This was my first visit and I felt so comfortable and and at ease. She was very thorough and knowledgeable. I would recommend her to anyone. Nancy

  • I love Dr. Chang's professionalism and the positive attitude of the staff. I feel comfortable visiting this office each time.

  • Everything went very well. This was my first visit with my new primary doctor. Dr. Chang was very knowledgeable and read through mine and my family medical histories with me. She covered everything I had concerns about. I went to X-ray after my primary visit. Tonight at 6:13pm my phone rang. I was at dinner but answered the phone anyway. It was Dr. Chang. She was calling with results from the X-ray report. I was a patient of a different Southcoast doctor for almost 20 years and I've never had my actual doctor call me personally. This visit was a breath of fresh air.

  • Everyone was pleasant. Dr.Chang is great, listens and understood my concerns. Dr. Chang made me feel comfortable at all times and this has to be one of the best visits I've had in a very long time.

  • So very satisfied with our decision to transfer our care to Southcoast

  • Initial visit with Dr. Chang. She was great ! I felt very comfortable talking to her and she was very attentive and understanding. Will recommend her and the office to a friend anytime!

  • Dr. Chang and her staff are very timely and responsive, they are excellent healthcare providers.

  • Everything was very prompt and the service from everyone was great.

  • Dr Chang is a wonderful PCP. I feel so taken care of.

  • I'm very at home with the care I get

  • First time I saw Dr. Chang as Dr [Name] was my primary doctor for over 30 years. I am extremely glad that Dr. [Name] recommended Dr Chang as my primary doctor.

  • Dr. Chang is outstanding. She is knowledgeable of my medical hx and provides excellent recommendations. Very attentive and proactive.

  • The first time physician, this was a new patient appointment. Excellent customer service. This provider was very polite, she made me feel comfortable. Excellent. Excellent. Excellent service. That's what I can say.

  • Dr. Chang is always on top of my situation, informed about my history, and ready to recommend future action that will be needed.

  • This was my first visit with Dr. Chang. She was very pleasant and easy to talk with and apologized for the half hour wait.

  • Dr Chang is amazing! She listens and covers all my concerns and I never feel rushed.

  • I have a serious illness and for years and years no doctor has listened, taken me serious because they didn't know enough about it. But Dr. Chang is the most professional doctor, I recommend it to the world, but don't want to cuz I want her for myself. Thank you for this and thank you so much for letting me be a patient there.

  • evey thing was done right

  • Prompt Service with little wait time-Dr. Chang explained everything so well-Her professional manner was terrific-My first visit with her after 30 yrs. with Dr. [Name] [Name] (wonderful doctor) was a very POSITIVE experience

  • Everyone was great!!

  • This was my first visit with this provider, I was extremely impressed. She was amazing.

  • This was my first visit with this provider I liked her very much and will continue with her. She listened she was very interested in my welfare and I liked her very much. She was able to give me appointment that I needed sooner than the office had provided an appointment for me. I really appreciated that.

  • This was my visit with. her she was very helpful with. my problem just waiting for my appointment. to start therapy

  • This was my 1st visit at this site and with this provider. I was very impressed by the office and staff organization, professionalism and kindness they demonstrated - from check in to check out. Dr. Chang was very kind, patient, knowledgeable and thorough. Very pleased with my experience. Have already recommended to others.

  • Dr Chang was very thorough. I was pleasantly pleased with my first visit with her.

  • Oh, I see. It was my error. Everything was fine. Thank you.

  • Please have an online scheduling system. I really LOVE Dr. Chang. You need more doctors like her! I hate having to call for an appointment particularly because I have a busy schedule. I see several specialists and all of them have online scheduling.

  • Pleasant, efficient, helpful, knowledgeable

  • Dr. Chang is on top of my many health concerns. I am so pleased with her care. She listens and understands. I have recommended her to many people. I know for certain one of those individuals has already seen her and plans to make her their PCP.

  • Dr. Chang made me feel very comfortable. She is intelligent and concerned about keeping her patient healthy and up to date on new meds and treatment. Very happy

  • Always feel like I'm a person, not just another case...thank you for the excellent care that this provider gives.

  • This was my very first visit with this provider and felt she was very good pleasant. She took the time to listen to all my concerns and provided steps to help me improve my health

  • Amazing doctor! I'm so happy I found her.

  • The doctor was very professional and informed and understanding

  • First visit, had to share than receive

  • On time, took the necessary time, listened, personable, knowledgeable.

  • Very friendly staff.Staff not sure if the paperwork I mailed had gotten there on time

  • Satisfied

  • great

  • Didn't rush;listened to my concerns

  • Rescheduled my weather related appointment quickly and in the same day! Thank you

  • I felt I received a thorough first visit. My questions were answered and I didn't feel pressured to take additional meds or do anything I didn't want. I also appreciate the doctor's suggestion that I should be seen by a cardiologist. Overall, I was well satisfied with my first appointment with my new doctor.

  • Nothing. Everything went fine!

  • Dr. Chang answered all of my questions, I was able to get a flu shot at my request, and she took her time and the appointment did not feel rushed. I wish I would have thought to ask (or she did) about my cervical stenosis and the ongoing treatment needed for it.

  • I am very, very grateful to be a new patient of Dr. Joann Chang. After, after being a patient of Dr. [Name] for 20 years. I am fortunate once again and very honored to have Dr. Chang as my primary care doctor and look forward to a very long and healthy relationship with an outstanding primary care doctor.

  • New doctor visit, very pleasant and seemed like she cares for her patients well being.

  • Doctor Chang was very very kind and compassionate.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.