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Joann Chang, MD

4.9 out of 5 (347 Ratings)

Specialties:

Internal Medicine / Primary Care

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Please Read regarding COVID-19

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Internal Medicine

    1030 President Ave Suite 1001 Truesdale Building
    Fall River, MA 02720

    P: 508-973-9650

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
3.7

Patient Comments (85)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Everything about the appointment went very well. Everyone is polite, caring and informative

  • I can't think of any improvements that could be made . Dr. Joann Chang is fantastic... incredibly knowledgeable and caring. The best of the best!!!

  • Great physician and staff. Very happy with the health service received.

  • Friendly, caring, clean environment

  • Don't know how they could have done better.

  • Staff has always been professional. Dr. Chang listens and she sees beyond what I am saying at times. Very discerning, patient and caring.

  • Dr Chang was very personable. Unfortunately the woman who roomed me seemed a bit rushed and in turn rushed me through questionnaires and my medications. The woman at the front desk did not give me a questionnaire which may have been the reason why.

  • The attention the provider gave to my questions. The knowledge of the provider.

  • Dr. Chang was awesome. This was my first visit with her. She was very friendly, she listened to me, she answered my questions. She was very friendly and attentive. She made me very comfortable and she was very easy to talk to.

  • This was my first appointment with Dr. Chang and I am very impressed with the attention she gave to my concerns and questions. Dr. Chang has a very approachable and friendly personality that makes one feel comfortable. Very happy with Dr. Chang as my PCP.

  • Doctor Chang was very nice and she listened to my concerns. I had many questions to ask her and she always had the right response to my questions. Dr. Chang is very outstanding in what she does I highly respect her in all aspects.

  • Entire staff was very professional and kind. I was impressed by the medical care I received.

  • My experience was wonderful! Everything explained to me and and asked if I had any questions or concerns!

  • Dr. Chang is so thorough and explains everything completely reviews all the records and discusses them with you I would recommend her to any of my friends or associates. She's so positive

  • Dr. Chang takes everything I say to heart and really understands my issues.

  • Everyone was friendly at the office, Dr Chang was very professional but also kind and thoughtful!! I cannot think of anything that would have improved my experience.

  • First appointment today. Excellent appointment start to finish

  • First visit with this provider. Reviewed all my historyVery caring.

  • First visit. Dr. Chang listened to my concerns and put forth a plan of care.

  • My experience have a great doctor and got seen on time?

  • Dr Chang is so nice.Great personality.Nurses in office very nice too.Dr Chang always ask all medical questions about being up to date on my mammograms,gyno visits.

  • Providers need to listen!!

  • My first visit to this office was wonderful. Friendly staff, minimal wait times and Dr. Chang was fantastic! She took time to get to know me and my history all while being fun and outgoing. I'm very happy that I made the switch to this practice and Dr. Chang!

  • I feel like they care!!

  • Meet and greet appointment with Dr. Chang was great. She was kind, thorough and made me feel comfortable. I'm glad she is my new primary care doctor.

  • Promptness of getting patients into the room, wait time spent in the waiting room is minimal which is a good thing I think patients like it when things move in a timely fashion. It gets frustrating when you have a long wait in the waiting area and then have to wait again for the provider. Keep up the good work!

  • She is very caring and a good doctor

  • Dr. Chang was wonderful; she listened carefully, explained things in a way that was easy to understand, showed caring and empathy and was not rushed. It was refreshing to have a doctor do these things so well and it was a very positive experience!

  • Dr Chang is great. She has good assessment skills and is thorough. She is also very pleasant and does not make you feel rushed. The office staff are great. The system of getting you out and in is great. I love the southcoast app. Job well done!

  • They are always so nice

  • This was my 1st appt with Dr Chang, & when the appt was made due to Dr Array leaving Southcoast, (which honestly was fine with me) the 1st appt I could get was June 16, 2023. This past weekend they notified me by My Chart Dr Chang had an opening on July 18, 2022 & did I want it I was relieved due to my many medical issues. Dr. Chang was very knowledgeable about my circumstances & my needs and very pleasant and easy to talk to. I was apprehensive that living in New Bedford & always being treated in Fairhaven & Dartmouth I had to drive to Fall River for a new Primary & she's the 4th Primary I've had with South Coast in about 1 to 1 1/2 yrs. I am very Pleased that she's the Primary I chose from the list of Primarys I got. Everyone in that office was pleasant and helpful, I think I made the right choice, I just hope she's going to be part of the South Coast Group, as I have been with South Coast for over 20.

  • Friendly, respectful, efficient and professional

  • Excellent

  • There is nothing to improve

  • Dr took time to talk with me about health, lifestyle, medical history which is very important, in addition to ordering lab tests, referrals etc

  • Everyone was extremely professional and kind.Dr Chang was just lovely. I will be in good hands under her care.

  • My office visit went well

  • Dr Chang listened. I felt she was interested and so I was comfortable talking to her.

  • Wonderful staff; very kind & courteous. Love this facility!

  • Dr Chan is really great. She listens to you and explains things clearly. She also responds to messages in a timely manner.

  • Everyone was friendly, attentive , and I really could not have had a better experience with this practice. It was my first visit to Dr Joann Chang and I cannot think of any suggestions to make the visit better.

  • good visit,I was able to relax somewhat

  • Dr Chang was thorough, listened to what my father needed and came up with a great plan. So relieved he has a pcp that is so professional

  • Always there to take care of me...from beginning to end...great team..thank you

  • Listen to what I had to say explained everything got plan what to be done and what my goals are very pleasant staff

  • Everyone was extremely pleasant and Dr. Chang was caring, concerned, and helpful. I had a sick visit with her, she is not my PCP, however I would definitely be happy to see her again. I appreciate her taking the time to speak with me and understand my concerns.

  • Dr Chang is the best.

  • Waited 1 hour to see the doctor ! Other than that I was pleased with the experience

  • Took time to get to know me and my issues without feeling rushed

  • Very professional staff with personality and a real interest in helping me with my health issues.

  • Friendly, informed provider. I have already spoken to friends to contact this provider

  • Great healthcare group. Excellent Doctor's and nurse's.

  • Very pleased with the entire experience!

  • Visit was Exceptional felt very comfortable here

  • Staff and Dr. Chang always very responsive and accessible. Love working with Dr. Chang-caring, knowledgeable, flexible, practical and provides clear explanations and reasoning-everything I want in a primary care provider!

  • My whole experience with Dr. Chang's office has been phenomenal. They return my calls with any concerns, answer all my questions and are always very courteous. I highly recommend Dr. Chang to all my friends. Best Doctor I've ever had and I've had many.

  • My experience was very positive. Dr. Joann, Chang is the best.

  • I had a good check up. Everyone was very helpful and professional.

  • Excellent physician and staff. Very happy with my experience. I would recommend to anyone looking for a primary care physician.

  • I am extremely happy with the services, and care provided. I recommend Southcoast to anyone who asks and even people that do not inquire. Thanking you again for the great service you provide

  • My first visit to Dr. Chang. She was so sweet! She made me feel like she really cared about my health. Very pleasant to talk to.

  • This was my 1st visit. The office follows Covid guidelines and is very clean, and orderly.The office tech was very knowledgeable and extremely polite and welcoming.Dr. Chang reviewed my pertinent prior testing and explained why she was ordering future tests.She was very supportive, friendly, a good listener and a thorough diagnostic physician.I would give this initial appointment and A.

  • My provider was excellent, i controlled the length of the appointment.. she listened to everything i wanted to discuss and helped get solutions to each issue i was having. She was very nice, and just a great experience overall.

  • Dr. Chang is awesome…really listens and explained everything in my record.

  • Very caring. Well done.

  • She was very kind, very compassionate to the medicines I had to take, and the sickness I had of MS, me going through breast cancer. She was very, very kind, we recommend her to anybody.

  • It was my first visit to Dr. Chang. I was very impressed with her. She was kind, compassionate and listened to my concerns. She was also very thorough. It was a pleasant experience.

  • Everyone was super friendly and treated me with respect and made me feel comfortable. Dr Chang really listened to my concerns . Dr Chang explained things about my conditions very clearly. Dr Chang is very down to earth and puts you at ease she spent more than adequate amount of time with me to make sure all my needs were met.

  • I was seen on time. Everyone was knowledgeable and friendly and Dr.Chang was great!

  • Quick, efficient, friendly - everyone from receptionist to doctor. Thanks to all!

  • Everything was very good/excellent.Dr Chang is not my primary care but I was very impressed with her!

  • My experience was great!

  • Still Chang was so informed and attentive. This was my first visit and I felt so comfortable and and at ease. She was very thorough and knowledgeable. I would recommend her to anyone. Nancy

  • I love Dr. Chang's professionalism and the positive attitude of the staff. I feel comfortable visiting this office each time.

  • Everything went very well. This was my first visit with my new primary doctor. Dr. Chang was very knowledgeable and read through mine and my family medical histories with me. She covered everything I had concerns about. I went to X-ray after my primary visit. Tonight at 6:13pm my phone rang. I was at dinner but answered the phone anyway. It was Dr. Chang. She was calling with results from the X-ray report. I was a patient of a different Southcoast doctor for almost 20 years and I've never had my actual doctor call me personally. This visit was a breath of fresh air.

  • Everyone was pleasant. Dr.Chang is great, listens and understood my concerns. Dr. Chang made me feel comfortable at all times and this has to be one of the best visits I've had in a very long time.

  • So very satisfied with our decision to transfer our care to Southcoast

  • Initial visit with Dr. Chang. She was great ! I felt very comfortable talking to her and she was very attentive and understanding. Will recommend her and the office to a friend anytime!

  • Dr. Chang and her staff are very timely and responsive, they are excellent healthcare providers.

  • Everything was very prompt and the service from everyone was great.

  • Dr Chang is a wonderful PCP. I feel so taken care of.

  • I'm very at home with the care I get

  • First time I saw Dr. Chang as Dr [Name] was my primary doctor for over 30 years. I am extremely glad that Dr. [Name] recommended Dr Chang as my primary doctor.

  • Dr. Chang is outstanding. She is knowledgeable of my medical hx and provides excellent recommendations. Very attentive and proactive.

  • The first time physician, this was a new patient appointment. Excellent customer service. This provider was very polite, she made me feel comfortable. Excellent. Excellent. Excellent service. That's what I can say.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.