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Joann Chang, MD

4.9 out of 5 (277 Ratings)

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

Southcoast Physicians Group Internal Medicine

1030 President Ave Suite 1001 Truesdale Building
Fall River, MA 02720

P: 508-973-9650

Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
3.7

Patient Comments (78)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr. Chang is awesome…really listens and explained everything in my record.

  • Very caring. Well done.

  • She was very kind, very compassionate to the medicines I had to take, and the sickness I had of MS, me going through breast cancer. She was very, very kind, we recommend her to anybody.

  • It was my first visit to Dr. Chang. I was very impressed with her. She was kind, compassionate and listened to my concerns. She was also very thorough. It was a pleasant experience.

  • Everyone was super friendly and treated me with respect and made me feel comfortable. Dr Chang really listened to my concerns . Dr Chang explained things about my conditions very clearly. Dr Chang is very down to earth and puts you at ease she spent more than adequate amount of time with me to make sure all my needs were met.

  • I was seen on time. Everyone was knowledgeable and friendly and Dr.Chang was great!

  • Quick, efficient, friendly - everyone from receptionist to doctor. Thanks to all!

  • Everything was very good/excellent.Dr Chang is not my primary care but I was very impressed with her!

  • My experience was great!

  • Still Chang was so informed and attentive. This was my first visit and I felt so comfortable and and at ease. She was very thorough and knowledgeable. I would recommend her to anyone. Nancy

  • I love Dr. Chang's professionalism and the positive attitude of the staff. I feel comfortable visiting this office each time.

  • Everything went very well. This was my first visit with my new primary doctor. Dr. Chang was very knowledgeable and read through mine and my family medical histories with me. She covered everything I had concerns about. I went to X-ray after my primary visit. Tonight at 6:13pm my phone rang. I was at dinner but answered the phone anyway. It was Dr. Chang. She was calling with results from the X-ray report. I was a patient of a different Southcoast doctor for almost 20 years and I've never had my actual doctor call me personally. This visit was a breath of fresh air.

  • Everyone was pleasant. Dr.Chang is great, listens and understood my concerns. Dr. Chang made me feel comfortable at all times and this has to be one of the best visits I've had in a very long time.

  • So very satisfied with our decision to transfer our care to Southcoast

  • Initial visit with Dr. Chang. She was great ! I felt very comfortable talking to her and she was very attentive and understanding. Will recommend her and the office to a friend anytime!

  • Dr. Chang and her staff are very timely and responsive, they are excellent healthcare providers.

  • Everything was very prompt and the service from everyone was great.

  • Dr Chang is a wonderful PCP. I feel so taken care of.

  • I'm very at home with the care I get

  • First time I saw Dr. Chang as Dr [Name] was my primary doctor for over 30 years. I am extremely glad that Dr. [Name] recommended Dr Chang as my primary doctor.

  • Dr. Chang is outstanding. She is knowledgeable of my medical hx and provides excellent recommendations. Very attentive and proactive.

  • The first time physician, this was a new patient appointment. Excellent customer service. This provider was very polite, she made me feel comfortable. Excellent. Excellent. Excellent service. That's what I can say.

  • Dr. Chang is always on top of my situation, informed about my history, and ready to recommend future action that will be needed.

  • This was my first visit with Dr. Chang. She was very pleasant and easy to talk with and apologized for the half hour wait.

  • Dr Chang is amazing! She listens and covers all my concerns and I never feel rushed.

  • I have a serious illness and for years and years no doctor has listened, taken me serious because they didn't know enough about it. But Dr. Chang is the most professional doctor, I recommend it to the world, but don't want to cuz I want her for myself. Thank you for this and thank you so much for letting me be a patient there.

  • evey thing was done right

  • Prompt Service with little wait time-Dr. Chang explained everything so well-Her professional manner was terrific-My first visit with her after 30 yrs. with Dr. [Name] [Name] (wonderful doctor) was a very POSITIVE experience

  • Everyone was great!!

  • This was my first visit with this provider, I was extremely impressed. She was amazing.

  • This was my first visit with this provider I liked her very much and will continue with her. She listened she was very interested in my welfare and I liked her very much. She was able to give me appointment that I needed sooner than the office had provided an appointment for me. I really appreciated that.

  • This was my visit with. her she was very helpful with. my problem just waiting for my appointment. to start therapy

  • This was my 1st visit at this site and with this provider. I was very impressed by the office and staff organization, professionalism and kindness they demonstrated - from check in to check out. Dr. Chang was very kind, patient, knowledgeable and thorough. Very pleased with my experience. Have already recommended to others.

  • Dr Chang was very thorough. I was pleasantly pleased with my first visit with her.

  • Oh, I see. It was my error. Everything was fine. Thank you.

  • Please have an online scheduling system. I really LOVE Dr. Chang. You need more doctors like her! I hate having to call for an appointment particularly because I have a busy schedule. I see several specialists and all of them have online scheduling.

  • Pleasant, efficient, helpful, knowledgeable

  • Dr. Chang is on top of my many health concerns. I am so pleased with her care. She listens and understands. I have recommended her to many people. I know for certain one of those individuals has already seen her and plans to make her their PCP.

  • Dr. Chang made me feel very comfortable. She is intelligent and concerned about keeping her patient healthy and up to date on new meds and treatment. Very happy

  • Always feel like I'm a person, not just another case...thank you for the excellent care that this provider gives.

  • This was my very first visit with this provider and felt she was very good pleasant. She took the time to listen to all my concerns and provided steps to help me improve my health

  • Amazing doctor! I'm so happy I found her.

  • The doctor was very professional and informed and understanding

  • First visit, had to share than receive

  • On time, took the necessary time, listened, personable, knowledgeable.

  • Very friendly staff.Staff not sure if the paperwork I mailed had gotten there on time

  • Satisfied

  • great

  • Didn't rush;listened to my concerns

  • Rescheduled my weather related appointment quickly and in the same day! Thank you

  • I felt I received a thorough first visit. My questions were answered and I didn't feel pressured to take additional meds or do anything I didn't want. I also appreciate the doctor's suggestion that I should be seen by a cardiologist. Overall, I was well satisfied with my first appointment with my new doctor.

  • Nothing. Everything went fine!

  • Dr. Chang answered all of my questions, I was able to get a flu shot at my request, and she took her time and the appointment did not feel rushed. I wish I would have thought to ask (or she did) about my cervical stenosis and the ongoing treatment needed for it.

  • I am very, very grateful to be a new patient of Dr. Joann Chang. After, after being a patient of Dr. [Name] for 20 years. I am fortunate once again and very honored to have Dr. Chang as my primary care doctor and look forward to a very long and healthy relationship with an outstanding primary care doctor.

  • New doctor visit, very pleasant and seemed like she cares for her patients well being.

  • Doctor Chang was very very kind and compassionate.

  • Office staff was not friendly or welcome there was ridiculous amounts of caution tape between patient and receptionist.MA called for me did not Introduce herself and seem bothered by me being there.This was a new PCP for me, Dr Chang was attentive but I am not enthusiastic about having to deal with the office staff at all. I would hesitate to recommend Dr Chang based on the staff. The exciting PAR was very friendly and Kind.

  • This was my first appointment with this provider as my former provider retired.I was impressed that she was very thorough and took the time to go over most ofmy concerns.

  • It was a very good appointment

  • Did not wait long in the waiting room,less than five minutes. Dr. Chang was very nice and easy to talk to. She took the time and addressed the problems I had

  • Dr Chang was caring and interested in my health. And improvements.

  • The woman who took my height and weight and history (presumably a nurse) was wonderful and kind and very easy to talk to. She made it easy to list the reasons I came to the appointment. Likewise, my visit with Dr Chang was great. I appreciated how she listened to me and took care to address all my concerns. I felt in charge of my own health. I do wish the woman who had checked me in at the front desk had been a bit more professional.

  • Everything was fine. The doctor spent a lot of time listening to my questions and answered all of them . I have also spoken to some of my friends and recommend her as a doctor they should choose .

  • I was very impressed with Joanne Chang she is new to me and I'm looking forward to be working with her or her working with me.

  • It was a new doctor and first experience there. Waited too long for the doctor.

  • Dr Chang was wonderful. Got me an appointment ASAP, took her time to listen and explain my medical issues and even followed up with a phone call to set up further appointments. My family can't even begin to thank her and her staff ( especially [Name]) for going all out for us. Thank youThe [Name][Name]family

  • Dr. Chang is outstanding!

  • All the office staff were lovely very nice and professional friendly Dr. Chang was wonderful she made me feel very comfortable she discussed all of my health problems with me she asked me if I had any concerns to discuss I didn't feel rushed I'm very happy to know that she is going to be my primary care physician

  • Dr Chang is amazing !!! Love her

  • Top of line primary Care

  • Listen n explain things to me n my grandaughter n home head nurse so far I like her

  • Dr chang was very professional and she took interest in the patient wanting to make sure she can give them the nest care so nice to see that

  • It as my 1st appt with Dr. Chang & it was the best dr appt I have ever had! She is so knowledgeable, kind, patient & caring plus very very thorough!! Thank you!!!

  • Dr. Chang is my new primary care physician. I am very happy with my first visit. She is not only very thorough, but very easy to talk to. I look forward to her helping me maintain my health.

  • Excellent physician, knowledgeable, well informed,and pleasant. She was able to explain issues without being condescending. I have already recommended her to a family member as I am very satisfied with Dr. Chang as my primary care physician.

  • Very courteous staff and this was my first appointment with Dr.Chang and I was very pleased. Tough having to change primary physician but had a good visit.

  • Dr. Chaing is awesome and makes you feel really comfortable too talk to.

  • All staff very pleasant and helpful. Could use some larger chairs or some without arms to accommodate larger patients in waiting areas.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.