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Joann Chang, MD

4.8 out of 5 (385 Ratings)

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Internal Medicine

    1030 President Ave Suite 1001 Truesdale Building
    Fall River, MA 02720

    P: 508-973-9650

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
3.7

Patient Comments (117)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr. Chang is a wonderful doctor~easy to speak with and she's a good listener. No complaints. She has been my doctor since Dr. [Name] [Name] retired and I have only good things to say about her.

  • Dr. Chang is the best doctor I've ever had. She listens so well and is really invested in my health. The staff at the office treats you with so much respect. This office is amazing and I'm so glad I waited for an appointment with Dr. Chang.

  • Dr Chang is so nice,listens,explains everything easily for you to understand

  • Dr Chang and the people in her office are caring, concerned, and what to make sure you have the best outcome

  • This was my first apt with Dr. Chang. The Doctor and all staff were very pleasant and informative. I had to wait @ 20-30 minutes for the doctor but that seems to be the norm in most doctor's offices. On my way out, the receptionist was very pleasant and emphasized that I should call any time if I am not well and there would always be someone that could see me. I would recommend this office.

  • Love Dr. Chang, but was late for work since the appointment started almost 30 minutes late

  • For me this was the best visit for a new primary care doctor I had. I am very pleased with my decision to make this change for a good provider.

  • Only complaint is wait time was very long.

  • It's my first time today and I felt very good they did a good job, the doctor got me up to date with my health, I felt very comfortable with her.

  • Very pleased with my entire visit!

  • Dr Chang was very responsive to the request for her help as was her staff.

  • I love Dr. Chang. Super nice and friendly.

  • Registering online made it much quicker when I arrived at Dr.Chang office and of course Dr.Chang is an outstanding position. I am very very pleased to have her as my primary care provider and I'm a proud member of what I called the Chang Gang.

  • I'm happy she looked at my medical history and told me what I need for my future...

  • All staff members that I interacted with were personable and helpful. Dr. Chang was very thorough and listened to all of my concerns.

  • Had an 11am appointment, got called into the exam room at 11:20am and didn't see the doctor till after noontime. Being prompt and not making patients wait an hour would be the only improvement I can think of.

  • First time in office, definitely a delay in seeing assistant, then doctor, but I do not know whether this is the norm. Going to try and not make quick judgement for future appts. The assistant was very nice, asked us if we wanted water while we waited. Very impressed and pleased with Dr. Chang. Exactly what we were looking for leaving pediatrics.

  • Dr Chang is incredible. Always happy, always listens and more than happy to help in any way she can. This was my first experience with [Name] the MA and she was pretty awesome, too!

  • This provider was pleasant and listen to my concerns. Also recommended physical therapy as a first treatment to my problem, then go from there for further treatment.u00A0

  • Dr Chang is so easy to talk to. If I'm scheduled for a short follow-up visit and I come in with 3 new concerns she gives me all the time I need to communicate my symptoms and then educate me as to what's going on. I never leave a visit feeling she is locked into the time. Also I love the way she makes continuous, caring eye contact with me while she's typing - truly a skill since the onset of the EMR many years ago. She's the best at it!! I'm so thankful she's my PCP!

  • Always a good experience with Dr. Chang

  • From start to finish, the best medical experience I've ever had.

  • This is my 2nd time seeing Dr Chang for my annual visit and I couldn't be happier.

  • [Name] checked my vitals, weight, and is an asset to Southcoast. [Name] was professional, kind, and should be recognized for this. Dr. Chang is always a pleasure to see. Dr.Chang is knowledgeable, kind, and I look forward to visit. I leave the office feeling like a million bucks and know I'm in good hands.

  • very pleasant experience very informative Will continue to see Dr. Chang

  • Everything was fine except the wait . I was taken on time from the waiting room and waited an additional 40 mins in the exam room.

  • When running an hour or more behind, call patient. Was told 5 minutes before scheduled time that they were running behind. It was the 2nd appt. of the day. When I was moved into the exam area, I again waited 20-30 minutes to be seen. Dr. Chang, however, is great. She listens, she questions, and is a very thorough physician.

  • Very satisfied with my visit!

  • Love Dr Chang! She is always 100% focused on my needs and seems to really care. I really like how she interacts with me and answers all my questions. One of the best doctors I've met!

  • Dr Chang is an excellent provider. I'm so grateful I am under her care.

  • Pleasant, helpful, knowledgeable

  • Very friendly atmosphere from everyone in the office. Dr Chang was delightful. She was informative and caring. I look forward to putting my health in her hands!

  • I have always had a great experience with Dr. Chang and the rest of the staff, and am very glad I found this place.

  • My experience was wonderful. Dr Chang set me up for physical therapy for my neck which is sometimes painful. My visit was fine, no improvements needed. I think you should have email correspondence for confirming appointments because your message is not always clear on the phone.

  • Dr Chang was very knowledgeable and personable. She listened and gave great recommendations. She is fantastic!!

  • I was very pleased with the service. I I got during my appointment, yesterday, Dr. Chang is wonderful. She is a really good doctor. She's a great listener, and very compassionate. And I'm very pleased with her. This is my second visit and she took her time and described everything and she was really, really, really good. Thank you.

  • My appointment was easy to make and when I got there, I was taken almost immediately. I also scheduled my Proilia shot for the same time that also was given to me within a little while with me being there. I've always gone to Truesdale Clinic and I will continue there till the end of my days. Dr. Chang is one of the best doctors I have ever had at the clinic! I hope she never leaves.

  • Because I think that by hiring Dr. Chang South Coast hospital system has enriched. It's system of physicians available. She's a great diagnostician. She's a great doctor and she's very kind and caring about her patients.

  • Dr Chang is the best!!

  • Dr. Chang has ALWAYS been professional, caring and attentive. She is easy to speak to and makes you feel very comfortable while in her office.The very BEST doctor I've ever had!!!Thank you for being so caring and wonderful Dr. Chang!

  • Dr. Chang is a wonderful doctor; easy to talk with, knowledgable and very pleasant. I would highly recommend her.

  • Dr Chang is awesome and open to my suggestions about my health I got from other providers. She is very thorough and pleasant to deal with and the whole experience was great because I felt cared for and listened to. Thank you so much!

  • Dr. Chang and her staff are absolutely wonderful. Dr. Chang always listens to my health concerns and provides useful information. She is a very knowledgeable PCP and I look forward to having her as my doctor for years to come.

  • It was a great experience. Dr.Chung. She seemed to care alot about everything I was telling her. Dr Chung is awesome you should have more like her.

  • Dr. Chang is incredible. I've only seen her once as this past appointment was my first with her, yet I already love her and feel like I've known her forever and can talk to her about anything. I am a very shy person, and I felt extremely comfortable talking to her like nobody else. She's amazing! Everyone else in the office was also very nice and supportive.

  • The only thing that could be improved was the wait for the doctor. I had to wait 40 minutes past my appointment time to see the doctor.

  • Dr. Chang and her team are always very friendly and helpful. Dr. Chang is always compassionate and never rushes her patients. She's wonderful!

  • My experience was very positive.My doctor and support staff are very knowledgeable.

  • Treated with respect, listened to my concerns

  • Very Friendly.Examine and address ALL MY HEALTH ISSUES.

  • I've had a very positive experience with Southcoast Health.

  • Everything well done,at least for me.

  • Friendly professional staff from checkin to check out. I am happy with all aspects of the care I receive from Dr. Chang.

  • Makes sure that my health needs are taken care of each visit...

  • My appt. was a follow up and was fast and helpful. All my questions were answered thoughtfully.

  • This was my first visit with Dr Chang. I was looking to make a change with my provider and PCP from Stewart. A good friend spoke highly of South Coast and Dr. Change. I was very happy with my experience and I would recommend to others.

  • Everyone at this office is knowledgeable, patient and personable

  • As usual, everything went well, thank you very much.

  • Dr. Chang is very professional. She listened to my concerns and she made recommendations that will make, will improve the quality of my life and my health.

  • Dr Chang delivers a thorough comfortable knowledgeable office visit. She listens intently and is eager to answer my concerns.

  • She listens no judgement we came up with a very reasonable plan

  • The doctor is well informed of my health and very easy to talk to.

  • Dr. Joannu00A0Chang is a professional, compassionate and kind provider.

  • Outstanding care and direction from Dr. Chang.

  • Dr. Chang is the absolute best! Brilliant but also totally accessible, you will feel heard and supported from start to finish. Southcoast is lucky to have her!

  • Have said everything already!!

  • Today was my first visit with a new PCP/ office. Everyone was great! Dr Chang was personable and thorough! Looking forward to my next appointment

  • your doctors progress notes were expertly accurateand satisfied the V A for disability ratings.

  • Everything was well, except I feel like, there needs to be better coordination between my primary care and my specialist, like ENT, allergist pulmonologist =, because it's hard for me to coordinate that on my own when the doctors are not aware of medication, I'm on and stuff, it becomes a big hassle for me.

  • Everything was great attention thank you

  • Dr. Chang is a lovely person and wonderful doctor. She is very personable, knowledgeable and easy to talk with. She always makes me feel relaxed. Only good things to say about her.

  • Staff is very friendly made me feel comfortable. Dr. Chang is great. She listened to me and was very informative, caring, and up to date on my medical history. Over all it was a very good experience.

  • Dr Chang is the best. She is extremely easy to talk to and understanding. I am lucky to have her as my PCP

  • provider is new to me, she took the time to go over all my history and results of past tests, etc., she explained in detail reason for test she was recommending

  • Dr. Chang, is wonderful. She listens to everything you talk about. She is very professional. I highly recommend Dr chang

  • Dr Chang is very attentive to the patient. After 40 years with a prior primary doctor, Dr Chang made the transition seamless

  • Dr. Chang is one the most amazing doctor I've ever had. She listens so well to my concerns. The office staff is great and so helpful.

  • Dr. Chang is the best provider I have ever had. I tell others about her nice caring manner all the time.

  • Dr. Chang was friendly and easy to speak with. She listened and never seemed rushed. Her office staff was courteous and polite. I'm happy I chose Dr. Chang as my PCP.

  • I would like to have bloodwork done before my annual visit so I can discuss results and questions at my appointment not a year later at my following annual appointment.

  • I love Dr. Chang. She's the best. A good listener.

  • I appreciate the efficiency of the check in and out process, as well as using MyChart. The staff are pleasant.

  • I waited 45 minutes in the room for the provider to come in to see me when she arrived. The care was great. However, 45 minutes is excessive. I think scheduling is an issue.

  • Dr. Chang saved my life last year, put together a wonderful team that helped me through multiple hospital stays!

  • Top notch doctor

  • I'm very, very fortunate to have Dr. Chang as my primary care physician. Dr. Chang is well aware of my meds that I'm on. The other doctors with the South Coast that treat me. And once again, I am very, very fortunate to have such a caring professional such as Dr. Chang.

  • Very positive experience. I'm pleased with Dr. Chang's professionalism, caring and positivity.

  • Professional, and very understanding!

  • Today's visit went well. Staff were very professional and friendly.

  • Dr. Chang was caring and professional. She made me feel comfortable and confident that she would provide the care that I need.

  • Yes, this Dr. Chang was very thorough in my problems that I had, she addressed them. The office and everybody was very, very nice and considerate. I would recommend this doctor and facility to anyone.

  • I understand it was a sick visit, but I waited over 45 minutes for the dr. I was told a machine went down and need to be rebooted. Fine, but someone should have explained this to me instead of just leaving me in the room for over 45 minutes. I finally stepped out of the room to ask and that was when I was told the dr was coming to me.

  • Good communication before, during and after the visit. Organized and efficient facility.

  • Dr. Chang reviewed my bloodwork results, procedures and refilled medications. She listened and answered my questions before preforming her exam. She was professional, respectful and kind. I have recommended her to members of my family, however she isn't taking new patients at this time.

  • Very a comdating and professional everyone was friendly and courtesy

  • Dr. Chang is caring, knowledgeable and courteous.

  • Office staff was friendly and accommodating. Dr Chang was well worth the wait. Dr Chang was attentive and knowledgeable, she asked and addressed any concerns I had and we made a comprehensive and thorough health plan. I appreciate her knowledge and time - highly recommend Dr Chang.

  • Kindness, professionalism, and great listening skills are so important in this crazy world we live in. Dr.Chang and staff have it all. No need for improvement this staff is an asset to Southcoast Health.

  • This was my first visit as a new patient. I appreciated the letter welcoming me to her practice. Dr. Chang was very thorough with the questions asked during my visit; and made me feel very comfortable. I am glad she will be my new primary care physician.

  • Dr. Chang is amazingly thorough and knowledgeable. She is beyond helpful and is undoubtedly the best doctor I've ever had in 59 years. My mother and daughter also love being her patients and I love how on top of medical issues and referrals Dr. Chang is.

  • Dr.Chang is very professional and caring about my health. She knew my medical history well even though I also use the VA for some medical treatments.

  • Dr Chang is wonderful! She is very knowledgeable, attentive and friendly. I am extremely pleased with her as my pcp and would highly recommend her to anyone considering a new provider.

  • Everyone was professional and competent cannot ask for more than that

  • Everything seemed great!

  • EVERYTHING WORKED OUT FINE!!

  • Very efficient and knowledgeable.

  • Took the time to explain my health situation to me and listened to my concerns!

  • I love how Southcoast doctors treat you… like we matter to them! I'm thankful for Dr Chang who is a very good listener!!

  • You got an appointment the next day when I had a problem

  • Dr Chang is excellent! Her staff is very accommodating and friendly. Glad to recieve real class act patient care, thank you.

  • Early morning appointment and waited about 25 minutes to be seen.

  • Dr. Chang went through my medical history, thoroughly. She explained and showed me about the left bundle block in my heart. She was courteous and provided me with the information I needed.

  • Very responsive, thorough, and pleasant. Great job.

  • Excellent telehealth visit. Very helpful. Dr. Chang is a wonderful physician.

  • Excellent experience!

  • Dr. Chang was very attentive, knowledgeable and concerned about any questions I had.

  • Dr Chang listens. I don't feel rushed, I feel comfortable to confide in her and she always takes very good care of me.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.