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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Pain Medicine

    235 Hanover Street # 2
    Fall River, MA 02720

    P: 508-973-7782

    Get Directions 41.7080812 -71.1463689
  2. Southcoast Physicians Group Pain Medicine

    100 Rosebrook Way
    Wareham, MA 02571

    P: 508-973-4974

    Get Directions 41.77422380000001 -70.73153839999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.8
5

Patient Comments (45)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Erin Murray seems like a very nice person. She made an error on the visit notes. I think this was because she was not listening carefully to what I said. Listening is a skill much more important than talking.

  • Very satisfied with my treatment so far........

  • Everything has always been really great. I've been coming back here for about 10 years and I have no complaints. Just keep up the good work and know it's appreciated!

  • Erin was amazing. She took the time to listen to my goals. My concerns my challenges. And what was the most important aspect of my current acute situation. I recommend her to anyone.

  • They listened and cared.

  • Erin Murray is an exceptionally kind and knowledgeable provider. She is very patient, providing information and direction in an understandable manner.I consider myself fortunate to have encountered a provider who answered my questions so thoroughly.

  • My whole visit was Awesome very curtious and no waiting they took me right on time.

  • Always professional and companionateu00A0

  • She was responsive to what I was saying. She knew about my complicated medical history, she spoke to me with caring and not "at" me. She actually examined me.

  • They are always kind, polite and accommodating

  • Everyone was courteous and helpful, and professional and friendly, and they made me feel very comfortable with my visit. Thank you.

  • Erin listened to my concerns & explained her answers very well.I left the office feeling like I was heard and empowered with more knowledge & ways to continue to help myself.

  • Always Mrs. Murray treat me well and inform me about what I can do to help myself in a better way to deal with pain.

  • Erin and the pain staff were very attentive, knowledgeable and polite. I always feel safe and able to ask any questions about my condition and receive straight answers.

  • The staff was tentative and caring. The NP that I had was very informative and did not rush through the appointment. She was excellent

  • He did not listen to what I had to say

  • Erin explains things in easy to understand terns and explains next steps.

  • Excellent appointment.Reviewed treatment plan currently in place.Shared information regarding other treatments available if the condition warrants change.

  • Excellent service, and very friendly and knowledgeable.

  • All good, thank God and the doctor, she treated me quite well.

  • I find this office makes me very comfortable and inform's me about how to maintain my pain and is very helpful

  • No complaints. Erin Murray is excellent

  • Erin Murray listens carefully and makes thoughtful and competent responses. I believe I can trust her with my , and I trust her to relate other medical specialties to her own field with my best interests at heart. I am happy to see this provider regularly.

  • Very thorough & listened well. They made suggestions for exercises to help me reduce pain.

  • Everything was very good. The staff was interested in improving my health. It was very good.

  • Erin is one of the most informed and thorough people you have on your staff and always looking after my best interest and overall health

  • Very pleased with the care I received & the time all of the staff took to listen to my issues & to provide treatment that was more successful than I had hoped!

  • Explained my condition, letting me know what will help me ,such as water exercise,and when to use medication if necessary.

  • Erin Murray was very kind to me. She changed my bandage and explained how the implant device worked.

  • I get the best treatment everytime.

  • The office is great from seeing the doctor, and booking the next appointment, and going over the prescriptions and different things.

  • 10 says it all

  • staff and docs are always pleasant and interactive. Appointments are very comfortable, I just love them

  • All the staff of this office was very friendly and cooperative I had a pleasant experience. And I look forward to my next appointment

  • DON'T KNOW, IT WAS GOOD

  • Listened and responded with questions and information that was helpful to my health approach Very informative and asked fir me opinions etc

  • Erin informs us when new pain control options are available to us and she is always willing to help us adjust our meds to make them more effective. She is Awesome

  • Erin Murray listened to my concerns and gave very helpful solutions to help my situation. I was able to understand everything she said and she seemed to really want to help with my problems.

  • Erin Murray was thorough and took the time needed to listen and offer solutions based on my needs and concerns. The staff was very helpful in getting me a questionnaire filled out for my husband while I waited. What went wrong was the wait times. I waited a while to see her. I was also disappointed at the lack of sanitizer throughout the building. Many of the bottles were empty.

  • Everything was great ? ? nothing should be changed at all

  • Everything's fine.

  • willing to try different medications available, extremely helpful

  • NP Erin Murray is an EXTREMELY rare & compassionate care provider.She is knowledgeable, continually strives to guide & propel me towards best goals.As I am now 70 years old, I have have hundreds of care providers. NP Murray is the best of the best. She constantly strives to improve my life, and naturally also provides a litany of extremely up to date best practices.I am very, very lucky NP Murray is my care provider.Bill Furness

  • Everyone was polite and kind

  • Erin Murray, always looks at you when speaking and does not have nose buried in the computer! She is compassionate and makes you feel good! Very pleasant and yes would recommend Erin to others if need arise!

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.