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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Pain Medicine

    235 Hanover Street # 2
    Fall River, MA 02720

    P: 508-973-7782

    Get Directions 41.7080812 -71.1463689
  2. Southcoast Physicians Group Pain Medicine

    100 Rosebrook Way
    Wareham, MA 02571

    P: 508-973-4974

    Get Directions 41.77422380000001 -70.73153839999998

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (44)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I am satisfied with the service

  • She is very caring and knowledgable and knew my medical history well.

  • Erin was totally thoughtful of asking me what was bothering me or not bothering me and what medications I needed, she went through the whole thing. I was very satisfied with her. Thank you. Have a good day.

  • Erin was great. She made sure she was up to date on my treatment. She took extra time to go over ideas to deal with the pain issue.

  • Explained everthing to my satisfaction

  • I felt like she actually cared about my situation. She listened to me and made some great recommendations to help improve my situation.

  • It's always a good experience going there. On time, friendly, and efficient.

  • 46 minute wait time, too long. It was an early appointment and still I waited too long and was told doctor was behind. Then, the n.p. Didn't jlknow my history and that prolonged my visit. Total visit time, 1 hour, ten minutes, too long for a follow up.

  • VERY PLEASURABLE TO COMMUNICATE WITH. EXCELLENT"BEDSIDE MANNER" ANSWERED ALL MY QUESTIONS. ERIN IS A GODSEND!

  • ERIN and I go way back. She has been a very knowledgeable provider and still is!

  • I understand that doctors are very busy and maybe shorthanded at sometime but they also have to realize that the patient's time is valuable to, waiting for an hour for my appointment was ridiculous. They were too busy. I would've rescheduled my appointment.

  • Erin M is really a great provider. She really takes her time making sure everything I need addressed, is addressed.

  • Erin is ALWAYS very professional, courteous and empathetic. She has a wonderful "bedside manner" and always makes you feel that you're getting the very best care, anywhere!! I would highly recommend her to anyone who needs her services. She is EXCELLENT!

  • very clean office and restroom! great,informative and kind staff. also knowledgeable. well equipped with disposable items and equipment. up to date equipment and pamphlets on procedures etc.

  • The provider was caring and supportive and listened to what I had to say . She also asked many questions about my care plan and how my health was being addressed by my overall medical care as well as what specific things she has recommended for my condition and we discussed to implement and follow. Each visit this is re-visited to make sure it is working well and tolerable .

  • Your doctor's are wonderful up to date on new and better treatment and research on my disease which is rare . I appreciate all you do thank you

  • Always very caring. Easy to talk to. Ty

  • Provider needs to listen more to what has worked for the patient in the past and be willing to try things that have been helpful and that would actually improve the patients quality of life. Providers only want to do surgery or injections instead of actually managing chronic pain.

  • I had a 9:00 appointement,was not seen till 9:35. Intake nurse & Erin were very through.Staff seemed exstremly busy & overworked.Southcoast needs to hire more medical personnel,treat those employed better! They are the core of Souhcoast

  • Listened, caring

  • She listened to my explanations.

  • Always a good experience with Erin Murray. She is attentive and knowledgeable about my case.She treats me with respect and is always well-informed. I would highlyrecommend her

  • Erin was very attentive & provided guidance on how to take care of my health.

  • Southcoast has always treated me with excellent care. I always feel confident if I have a problem, As a team we will come to a solution. Keep up the excellent service, Friendly attitude, and caring. Everyone at Southcoast should be proud for making Healthcare a top priority. Thanks for the great job you do for me. I am better today than I was when I first walked into southcoas many years ago!!!

  • Everyone was very helpful, courteous and concerned about my health. They made me feel very comfortable. They are very knowledgeable . I appreciate what they do for me. Could not ask for better service & guidance.

  • They always give me good care. Excellent doctors, nurses, and secretaries.

  • Shorten wait time

  • Great experience as always

  • Service is always perfect. I would change nothing.

  • It was fine

  • I have been going to South Coast for years and I've always been taking good care of

  • Erin Murray N.P. was able to see me in a timely manner since [Name] was busy. She was extremely helpful going through my meds and making adjustments to them and everything that happened with my accident and what to expect going forward.

  • Courteous, friendly staff. Provider was knowledgeable, willing to listen, presented a variety of options, was supportive and professional. Have not been to Southcoast for awhile so records needed updating, still not sure they are totally correct in terms of meds, etc. Will continue to watch this.

  • Erin was very kind, patient, and knowledgeable!She's easy to talk to and took the time to explain everything thoroughly!Thanks so much Erin!

  • My pain specialist truly listen to me today and listen to my concerns about my other medical conditions I have going on and took the time to discontinue medications that I no longer needed and or were no longer working and suggested that we try things a different way I have been dealing with this condition for over 7 years now she truly listened to me and took discontinued the medications that were no longer working.

  • Service was excellent.

  • Erin Murray and her team always treat me with respect , dignity and courtesy they strive to meet all my problems and goals and I'm very happy to work with them They are the best

  • Listen to me and explain me in such a way that I understand. Thank you.

  • Very well prepared and thoughtful, would recommend.

  • First I must start with the young ladies at the front desk very politely and we'll mannered then the medical assistant that spoke to me in the room such a knowledgeable and selfless human being love this facility so much I always recommend people to use it wonderful experience every time but that's only when you listen and follow the doctors advice.

  • The medical staff is excellent.

  • Everyone is great

  • Everyone was really nice.

  • Erin was very informative, caring & knowledgeable. I truly enjoyed my visit with her. She listened, which is very rare sometimes. Excellent visit.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.